What Are Communication Skills? Top 10!

Summary

In this video, Alex Lyon discusses the top 10 communication skills that hiring managers seek in new employees and emerging leaders. These skills, derived from various online sources, include public speaking, persuasive skills, interpersonal communication, listening, empathy, providing and receiving feedback, teamwork, nonverbal communication, phone skills, and written communication. The video emphasizes the importance of these skills for professional success and provides a free course link for further learning.

Takeaways

• 🎤 Number 10: Public speaking and presentation skills are crucial for standing out in a crowd and are often seen as a sign of leadership.
• 💡 Number 9: Persuasive skills are important for gaining approval and support, involving explaining needs or problems and proposing solutions.
• 🤝 Number 8: Interpersonal skills involve one-on-one communication with colleagues and are essential for creating mutual understanding and satisfying connections.
• 👂 Number 7: Listening skills are often underrated but are a hidden superpower that involves tuning in and preparing to absorb the speaker's message.
• 🌐 Number 6: Communicating with empathy is vital across all contexts, as it helps in understanding others' perspectives and building trust.
• 🔍 Number 5: Providing and accepting feedback is key for personal and professional development, requiring specific coaching and an open mind.
• 👥 Number 4: Teamwork and collaboration in groups are necessary for success, involving good task skills and positive relationship dynamics.
• 🤫 Number 3: Nonverbal communication skills, such as body language, create a powerful impression and should be practiced for self-improvement.
• 📞 Number 2: Phone skills are highlighted by tone of voice and timing, requiring adjustments for a well-rounded interaction.
• ✍️ Number 1: Written skills, including emails and reports, are valued for their organization, clarity, and conciseness, with the advice to never send the first draft.

Q & A

What is the main topic of the video script?

The main topic of the video script is communication skills, specifically focusing on the top 10 communication skills that hiring managers look for in new employees and emerging leaders.

Who is the speaker in the video script?

The speaker in the video script is Alex Lyon, who is the host of a channel with almost 200 videos on communication and leadership.

What resource does Alex Lyon offer related to communication skills?

Alex Lyon offers a free course on essential communication skills for professionals, which is mentioned to be linked in the video description.

What is the significance of public speaking and presentation skills in the workplace?

Public speaking and presentation skills are significant because they allow individuals to effectively communicate ideas to large or small groups, which can distinguish them as leaders.

Why are persuasive skills important in a professional setting?

Persuasive skills are important because they enable individuals to make requests for approval and support, explaining needs or problems and proposing solutions.

How do interpersonal skills contribute to the workplace?

Interpersonal skills contribute to the workplace by facilitating one-on-one communication with colleagues, supervisors, and subordinates, fostering mutual understanding and satisfying connections.

What is the role of listening skills in effective communication?

Listening skills are crucial as they involve focusing on and absorbing the other communicator's message, which is key for learning, understanding, and building relationships.

Why is communicating with empathy considered a valuable communication skill?

Communicating with empathy is valuable because it allows individuals to understand others' perspectives and feelings, which helps build trust and create more helpful outcomes.

How does providing and accepting feedback enhance communication in a team?

Providing and accepting feedback enhances communication by offering specific coaching for improvement and allowing individuals to learn and grow, while also promoting openness and self-improvement.

What challenges does teamwork and collaboration in groups present, and how can they be overcome?

Teamwork and collaboration in groups present challenges due to the complexity of managing task skills and relationship dynamics. These can be overcome by practicing good questioning, providing helpful information, and maintaining a positive and supportive attitude.

How do nonverbal communication skills impact our interactions with others?

Nonverbal communication skills impact interactions by creating a powerful impression through body language and facial expressions, which can shade how we are perceived and influence the effectiveness of our communication.

What aspects of phone skills are crucial for effective remote communication?

Phone skills crucial for effective remote communication include tone of voice, timing, and the ability to fill pauses with helpful information to create a well-rounded interaction.

Why are written skills important in professional communication?

Written skills are important because they allow for clear, concise, and organized communication in various formats like emails, reports, and proposals. They also provide the opportunity to revise messages before sending them.