What Does HR Do All Day?

Summary

In this video, Janika clarifies the misconceptions about HR's daily responsibilities, emphasizing that HR is much more than just handling terminations and layoffs. She outlines HR's crucial roles, including ensuring compliance with regulations, resolving employee conflicts, managing payroll, overseeing training, enforcing fair disciplinary actions, engaging in talent management, analyzing workforce data, and facilitating effective onboarding. Janika also stresses the importance of HR as a strategic partner, communicating the organization's goals to employees and fostering a culture of engagement and ethics.

Takeaways

• 👩‍💼 HR's daily responsibilities include handling compliance issues, resolving conflicts, and addressing employee complaints to ensure the company adheres to rules and regulations.
• 🔍 HR investigates complaints diligently to maintain compliance, covering a range of issues from safety and harassment to performance-related concerns.
• 📈 HR is involved in recruiting, dealing with candidate no-shows and dropouts, and ensuring a smooth hiring process.
• 💼 HR manages payroll, ensuring timesheets are approved and payroll is processed on time, whether in-house or through an outsourcing company.
• 🏢 HR oversees employee training, ensuring compliance with state, local, and federal requirements, and tracking training completion for reporting purposes.
• 📊 Training completion can be tied to performance metrics, potentially influencing merit increases or other incentives within the organization.
• ⚖️ HR is responsible for fair disciplinary actions, conducting due diligence and investigations to ensure legitimate reasons for any penalties or terminations.
• 🤝 Talent management is a key focus for HR, ensuring employees have the resources and engagement needed to excel in their roles and understand their impact on the organization.
• 📊 HR performs analytics, analyzing data such as benefit participation, candidate drop-off rates, and employee retention to identify trends and areas for improvement.
• 📚 Onboarding is crucial for HR, ensuring new hires have all necessary paperwork, training, and documentation to successfully transition into their roles.
• 🔭 HR acts as a strategic partner, communicating the organization's goals and big picture to employees in a strategic and eloquent manner.

Q & A

What is the common misconception about HR's daily activities?

The common misconception is that HR only interacts with staff during terminations or mass layoffs, and their daily activities are not well understood by employees.

Why is it important for HR staff to be familiar with compliance and regulations?

HR staff need to be familiar with compliance and regulations to ensure the company stays in compliance with safety, harassment claims, and performance-related issues, among other things.

What types of issues does HR deal with on a daily basis?

HR deals with a range of issues including resolving conflicts, investigating employee complaints, managing recruiting matters, and ensuring payroll compliance.

How does HR ensure that employees are properly compensated and taxed?

HR ensures proper compensation and taxation by overseeing timesheet approvals, payroll submissions, and working with outsourcing companies if necessary.

What role does HR play in employee training and development?

HR is responsible for ensuring employees receive required training, tracking training completion, and sometimes linking training to performance measurements and incentives.

Why is it crucial for HR to handle disciplinary actions fairly?

HR must ensure disciplinary actions are fair and based on legitimate causes to maintain a just work environment and to avoid potential legal issues.

What is the significance of talent management in HR's responsibilities?

Talent management is significant because it involves ensuring employees have the resources and engagement to excel in their roles and understand their impact within the organization.

How does HR use analytics in their daily operations?

HR uses analytics to critically analyze data such as employee participation in benefits programs, candidate drop-off rates, and employee success and retention rates.

What is the purpose of onboarding in the HR process?

Onboarding is crucial for ensuring new hires have all necessary paperwork, training, and documentation to smoothly transition into their roles within the company.

How does HR act as a strategic partner between the executive suite and employees?

HR acts as a strategic partner by understanding the organization's goals, communicating them to staff, and ensuring alignment between company initiatives and employee actions.

What are some challenges HR faces when managers use them for 'dirty work'?

When managers use HR for 'dirty work', it can lead to unfair disciplinary actions, a lack of consistency in treatment of employees, and a potential breakdown in trust and ethical practices within the organization.

Outlines

00:00

📚 Understanding the HR Role

The video script begins by addressing the common misconception that HR only interacts with staff during terminations or layoffs. The speaker, Janika, aims to clarify the various responsibilities of HR throughout the day. HR professionals are crucial for compliance, resolving conflicts, investigating employee complaints, and ensuring the organization remains compliant with safety and harassment regulations. They also handle recruiting issues, payroll, and employee training to maintain risk factors and legal requirements. The video is targeted at those interested in pursuing a career in HR, emphasizing the importance of understanding the diverse roles HR plays beyond disciplinary actions.

05:01

📈 HR's Strategic and Analytical Functions

The second paragraph delves into talent management, ensuring employees have the necessary resources and engagement to excel in their roles. It highlights the importance of open communication and understanding the bigger picture within the organization. HR is also responsible for analyzing data related to employee participation, candidate drop-off rates, and manager effectiveness. Onboarding is another key function, ensuring new hires have all necessary paperwork, training, and documentation. Lastly, HR serves as a strategic partner, communicating the organization's goals and milestones to employees in a strategic manner. The video concludes with an invitation to subscribe for more insights.

Keywords

💡HR

HR stands for Human Resources, which is a department within an organization that focuses on managing the relationship between employers and employees. In the video, HR is highlighted as having a broad set of responsibilities beyond just terminations and layoffs, such as compliance, employee training, and talent management.

💡Compliance

Compliance refers to adherence to laws, regulations, and company policies. In the context of the video, HR is responsible for ensuring that the company remains compliant with various employment laws and regulations, which may involve investigating employee complaints and resolving conflicts.

💡Payroll

Payroll is the administration of financial records concerning employees' salaries, wages, bonuses, and deductions. The video script mentions that HR, if associated with the payroll department, must ensure that timesheets are approved on time and that employees are compensated correctly, including the proper deduction of taxes.

💡Training

Training in the HR context refers to the process of acquiring the necessary skills and knowledge required for employees to perform their jobs effectively. The video emphasizes that HR is responsible for ensuring employees receive proper training, such as harassment or safety training, and that they track attendance and completion for compliance and performance measurement.

💡Disciplinary Actions

Disciplinary actions are measures taken by an employer against an employee for misconduct or violation of company policies. The video discusses how HR is supposed to ensure that any disciplinary actions are fair and based on due diligence and investigation, rather than being used as 'dirty work' by managers.

💡Talent Management

Talent management involves the recruitment, development, and retention of employees within an organization. The video script highlights that HR should ensure employees have the necessary resources and are engaged with their roles, understanding how their work contributes to the organization's bigger picture.

💡Analytics

Analytics in HR refers to the analysis of data related to employee performance, turnover, recruitment, and other HR functions. The video mentions that HR professionals need to perform critical analysis on various types of data to identify trends and areas for improvement, such as employee participation in benefits programs or manager effectiveness.

💡Onboarding

Onboarding is the process of integrating new employees into an organization. The video script explains that HR plays a crucial role in onboarding by ensuring new hires have all necessary paperwork, training, and documentation to transition smoothly into their roles.

💡Strategic Partner

A strategic partner in HR terms refers to the role of HR in aligning the organization's goals with employee development and engagement. The video emphasizes the importance of HR professionals being aware of the company's strategic goals and effectively communicating these to employees to ensure alignment and motivation.

💡Performance Issues

Performance issues refer to situations where an employee's work does not meet the expected standards or goals. The video script mentions that HR often becomes visible when dealing with performance issues, indicating that they play a role in addressing and resolving such matters to improve employee performance.

💡Engagement

Employee engagement refers to the involvement and satisfaction of employees with their work. The video discusses the importance of HR in ensuring that employees are engaged and understand the significance of their roles within the organization, which is crucial for maintaining a motivated and productive workforce.

Highlights

HR's daily tasks are often misunderstood, with many only associating them with terminations or layoffs.

HR is responsible for a wide range of activities, including compliance, conflict resolution, and employee complaints.

HR must ensure that all company practices are in compliance with safety, harassment, and performance-related regulations.

Recruiting issues such as no-shows for interviews or the first day of work are also managed by HR.

Payroll responsibilities include ensuring timesheets are approved and payroll is submitted on time.

HR ensures employees are compensated correctly and taxes are accurately deducted from paychecks.

Training is a key aspect of HR's role, including mandatory training for legal compliance.

HR tracks training completion and its impact on performance measurements and potential merit increases.

Disciplinary actions are a part of HR's duties, ensuring fairness and due diligence in such processes.

Talent management involves providing resources and ensuring employee engagement with the organization's goals.

HR plays a crucial role in analytics, analyzing data such as employee participation in benefits programs.

Onboarding is a critical process that HR oversees to ensure new hires are properly integrated into the company.

HR serves as a strategic partner, communicating the organization's goals and strategies to employees.

HR professionals must understand the big picture to effectively communicate it to staff.

The video aims to clarify misconceptions about HR and highlight the breadth of their responsibilities.

HR's role extends beyond disciplinary actions to include proactive measures for employee success and engagement.

Transcripts

one of the common questions that i see

is

what exactly does hr do all day

like honestly the only time that hr

really interacts with staff

is when someone is being terminated or

there's some sort of a mass

layoff otherwise we don't even

know who is in hr or who do we contact

for basic

questions so in this video i'm going to

talk about

what hr does in a given day let's go

hi my name is janika and if you are new

here

i am here to help you navigate the hr

space

in this video we want to talk about hr

and we want to talk about

what the heck is it that they do all day

oftentimes we see

that hr has a negative reputation and

they

only seem to show up when there's a

termination happening

and sometimes they see them whenever

there's a performance

issue or something of that regard that's

going on within the organization

but i'm here to tell you that hr is

responsible for a lot of things

and i had a previous video which talks

about

the several different hats that hr

actually wears in a given day this video

is specifically

for those individuals who are interested

in pursuing the hr path

so first things first we want to talk

about how

important it is to have an hr staff who

is familiar

with compliance and the rules and

regulations associated with

managing employees so on a daily basis

hr is confronted with a lot of issues

there's

conflicts to be resolved there are

issues that always come up

an employee may have a complaint that hr

must

investigate and do their due diligence

on those

complaints to make sure that the company

stays in compliance

these issues can range from safety

harassment claims or any performance

related issues that a manager may be

experiencing with their staff

this could also be recruiting related

matters in which

candidates are constantly dropping off

or not showing up

for their interview or their first day

of work so there's a lot of things

that an hr individual will be

responsible for dealing with on a daily

basis

and if an hr person happens to be

associated

with the payroll department then they

have to make sure that those timesheets

are in

and approved on time they have to make

sure

also that payroll is going to be

submitted

on time if they are using an outsourcing

company

or if they're handling payroll and house

they want to make sure that the

employees are rightfully compensated and

the right amount of

taxes the tax liabilities are deducted

from those paychecks

hr is also responsible for assuring that

the employees receive the proper

training whether that training

is required by the state and local laws

or on a federal level so they want to

make sure

that let's say for example that the

employee

receives the harassment training or

receives the basic safety training

for the organization to maintain those

risk factors

associated with those things they have

to keep track

of how many employees actually attended

and completed those trainings in order

to

generate a report at the end of each

month or each quarter or

on an annual basis and sometimes we see

that training is also linked

to performance measurements so

when an employee completes the training

then those points add up towards

maybe a merit increase later on or some

sort of

other incentive that is associated with

the organization

another thing that hr is responsible for

are those disciplinary actions and i

know that i said at the beginning of the

video

sometimes employees only see hr when the

when discipline is happening or when a

mass layoff is occurring but honestly hr

is supposed to be there to make sure

that any disciplinary actions are

actually

fair if action has to be taken that they

have

done their due diligence and

investigation on that matter

to make sure that there is a legitimate

cause

for termination or disciplinary actions

i have seen however in cases where a

manager uses hr for the dirty work and

that's a shame but you as a new hr

professional are you thinking about

getting into the hr profession

i want you to keep that in mind because

there is some trickery that goes along

with that when it comes to disciplinary

actions and you want to make sure

that the manager is exercising that same

amount of discipline

across the board to each of their

employees or to the rest of their

employees that are within their

department the next thing is talent

management you want to make sure that

the employees have what they need to

excel in their positions

you want to make sure that they have the

materials the resources

and all of the general things that they

need in order to do

their jobs and you want to make sure

that they are engaged as well

which is really important because now we

see a huge

gap in engagement and sometimes

employees

don't really understand how their job

affects the bigger picture within the

organization

so in the hr profession you will need to

make sure

that there's some depth to those roles

and some understanding

to the bigger picture and that's why

it's so important

for you to make sure that the

communication the line of communication

is

open in between the employees and the

initiatives

of the organization because gone are the

days of employees just blindly showing

up

blindly doing the work and never asking

any questions

employees just aren't willing to

sacrifice their ethics and their

livelihood

for jobs anymore so this is something

else that you need to keep in mind

another key thing that hr is responsible

for

is analytics and performing

that critical analysis on the various

types of data that moves across those

desks

so this could be like the number of

employees who actually participate

in the benefits program it could also be

the number of candidates who actually

drop off in the process

it could also be the number of employees

who are actually

successful from the time that they

move from being a candidate into being

an employee

and how long they actually stay at that

role

and how good that manager is with their

staff

you can have a manager who has high

turnover

and that is something that needs to be

analyzed because we all know what

happens to a rogue manager

who fabricates information against their

staff

and does all these things in effort to

protect their own

jobs well they actually build a very

hostile work environment and that's

something else

that hr needs to be on top of onboarding

is another thing that is very important

so onboarding occurs after the

recruiting process

has been completed and you want to make

sure that all of the new hires have all

their paperwork in place they have all

of the training they have all of the

documentation

that they need in order to move forward

and transition into being an employee

oftentimes this could be in the form of

a video tutorial

or live training or something of that

nature

so hr is essentially if not they are

attached to the recruiting department as

well

they are responsible for assuring that

workflow occurs

and so last but not least is being a

strategic

partner and this is in between the

executive suite

and the employees hr professionals need

to be aware

of the big picture in order to

communicate that big picture

to the employees so sitting in those

meetings with the c-suite

and understanding what the next goals

are for the organization whether they

want to reach certain milestones

within a quarter or an annual basis they

need to be able to communicate that

to the staff and they need to do this in

a very strategic

fashion rather than just pointing their

fingers and saying hey you need to show

up to work and you need to do this

well there is a very eloquent way of

communicating that

and hr has to use their strategy on this

so that's it for me in this video if you

like what you've heard

click subscribe and i will see you in

the next video