30 basic shampoo conditioning and scalp massage

Summary

This script offers a detailed guide for a professional shampoo service in a salon. It emphasizes the correct positioning of the client, proper water temperature adjustment, and thorough hair washing with a focus on scalp massage techniques. The process includes applying shampoo, rinsing, and conditioning, followed by a series of scalp massages to enhance relaxation. The script concludes with hair care post-shampoo and preparation for the next service step.

Takeaways

• 💺 Ensure client's comfort: Make sure the client's back is against the chair and neck fits the neck rest before shampooing.
• 💧 Start with the right setup: Position the shampoo case correctly and ensure the client's legs are not crossed before leaning back.
• 🚿 Control the water: Turn on the water and adjust the volume and temperature, testing it on your wrist to ensure it's comfortable for the client.
• 🤲 Protect the client's face: Use your free hand to shield the client's face, ears, and neck from the water spray.
• 🧴 Apply shampoo methodically: Start at the hairline and work back, using fingertips to create a lather.
• 💆‍♂️ Massage the scalp: Work the shampoo into the scalp with a back-and-forth motion, lifting the head to reach different areas.
• 🚿 Rinse thoroughly: Use a strong spray to rinse the hair until the water runs clear.
• 🤲 Squeeze out lather: Gently squeeze the hair to remove excess lather before rinsing.
• 🧴 Conditioner application: Apply conditioner only where needed, avoiding the base of the hair near the scalp.
• 💆‍♀️ Continue with a scalp massage: Help the client sit up and adjust the cape, then perform a series of scalp massages using various hand movements.
• 🧽 Dry and prepare for next steps: Partially towel dry the hair, clean the shampoo bowl, and comb the client's hair before proceeding to the next service.

Q & A

What is the first step in preparing a client for a shampoo at a salon?

Ensure the client's back is all the way up against the back of the chair, their neck fits properly into the neck rest, and their legs are not crossed before they lean back into the shampoo bowl.

How should the shampoo case be positioned during the shampoo process?

The shampoo case should be positioned between the chair and the shampoo bowl to protect the client.

What is the correct way to test the temperature of the water before applying it to the client's head?

Adjust the volume and temperature of the spray, then test the temperature on your inner wrist while keeping your fingers under the spray.

How should the shampoo be applied to the client's hair?

Start at the hairline and work back into a lather using pads of fingertips, moving in back and forth motions until the top of the head is reached.

What is the purpose of lifting the client's hair and working the shampoo down about one inch at a time?

This ensures that the entire scalp is covered and the hair is thoroughly cleaned.

How can you protect the client's face, ears, and neck from the spray during the shampoo process?

Use your free hand to shield these areas while applying the shampoo and water.

What is the correct technique for rinsing the client's hair after shampooing?

Use a strong spray of water, lifting the hair at the crown and back to allow the water to rinse through until it runs clear.

Why is it important to apply conditioner only where needed and avoid the base of the hair near the scalp?

This prevents over-conditioning and buildup near the scalp, which can weigh down the hair and make it appear greasy.

What is the purpose of the scalp massage during the conditioner application?

The scalp massage helps to distribute the conditioner evenly, relax the client, and promote circulation.

How should the stylist position their hands to perform a head rotation massage for the client?

Cup the client's chin in one hand, place the other hand at the base of the skull, and gently rotate the head.

What is the final step in the shampoo process before proceeding to the next service?

Remove excess moisture from the hair at the shampoo bowl, partially towel dry the hair, wipe the client's face and ears with the towel ends, and comb the client's hair.