Explaining Nonverbal Communication
Summary
TLDRThis video script from the Pie Strategy Channel, hosted by Guru Vlogger, explores the intricate world of nonverbal communication. It delves into nine distinct types, including paralanguage, the language of flowers, colors, time, space, touch, gestures, facial expressions, and personal appearance. The script highlights the cultural and gender-specific nuances of these nonverbal cues, using examples like the Filipino tradition of 'agmamano' and the cultural significance of colors. It underscores the importance of understanding these subtleties to avoid miscommunication and conflicts in our daily interactions.
Takeaways
- 🗣️ Nonverbal communication plays a significant role in conveying messages and can be influenced by cultural practices, gender, and attitudes.
- 🌸 The language of flowers uses the symbolic meanings of different types of flowers to communicate.
- 🎨 The language of colors involves the use of colors based on their cultural significance, which can vary greatly across different societies.
- ⏰ Chronemics, or the language of time, refers to the use of time in non-verbal communication, including concepts of punctuality and waiting.
- 📏 Proxemics, or the language of space, is the use of space to indicate social rank and importance, which is crucial in business and social interactions.
- 🤝 The language of touch, or haptics, is a powerful form of non-verbal communication that can convey emotions and intentions through physical contact.
- 🤟 The language of gestures includes hand movements and body language that emphasize and punctuate spoken words.
- 😀 Facial expressions are a key part of non-verbal communication, using the eyes, eyebrows, cheeks, lips, nose, and forehead to express feelings.
- 👗 Position and personal appearance are important in non-verbal communication as they reflect how a person presents themselves and their message.
- 🌐 Cultural differences can lead to miscommunication in non-verbal cues, as certain gestures or symbols may have different meanings in different societies.
- 👶 Gender and upbringing also influence non-verbal communication, with expectations and norms varying for how men and women should express themselves.
Q & A
What are the nine different types of nonverbal communication mentioned in the video?
-The nine types of nonverbal communication are: 1) Paralanguage, 2) Language of flowers, 3) Language of colors, 4) Language of time (Chronemics), 5) Language of space (Proxemics), 6) Language of touch (Haptics), 7) Language of gestures, 8) Facial expressions, and 9) Position and personal appearance.
How does paralanguage affect the interpretation of verbal communication?
-Paralanguage refers to the way we say something, which can affect the interpretation of verbal communication. For instance, saying 'I love you' with an angry tone can send a contradictory message.
Why is the language of flowers important in nonverbal communication?
-The language of flowers is important because different types of flowers can carry specific meanings, and their use can convey messages or sentiments that are not explicitly stated.
Can you give an example of how the language of colors can lead to miscommunication?
-An example is the color purple, which is a color of mourning in Thailand but associated with royalty and luxury in Western culture. Using purple without understanding its cultural significance could lead to miscommunication.
What is the significance of the language of time in nonverbal communication?
-The language of time, or Chronemics, involves the use of time in nonverbal communication, including punctuality, willingness to wait, and the perception of time in social interactions.
How does the language of space, or Proxemics, show social rank or importance?
-Proxemics refers to the use of space to indicate social rank or importance. For example, who gets the corner office or sits at the head of the table can reflect their status within an organization.
What is the role of touch in nonverbal communication?
-Touch, or Haptics, is a powerful form of nonverbal communication that can convey comfort, anger, or encouragement through physical contact.
Why are gestures considered an important part of nonverbal communication?
-Gestures are important because they can emphasize and punctuate what a speaker wants to highlight, making speech more understandable and interesting to listeners.
How does personal appearance contribute to nonverbal communication?
-Personal appearance contributes to nonverbal communication by conveying how a speaker sees themselves, their attitude toward the message, and how they value the listeners' attention.
What is the potential impact of cultural differences on nonverbal communication?
-Cultural differences can lead to miscommunication in nonverbal communication if the cultural concepts and practices of one society do not align with those of another, especially when it comes to gestures, colors, and personal space.
Can you provide an example of a cultural practice mentioned in the video that involves touch?
-An example from the video is 'Agmamano', a Filipino tradition where touching the hand of an elder to one's forehead is a sign of respect.
Outlines
🗣️ Introduction to Nonverbal Communication
The video script begins with a warm welcome and an introduction to the topic of nonverbal communication. It outlines nine different types of nonverbal cues, including paralanguage, the language of flowers, colors, time, space, touch, gestures, facial expressions, and personal appearance. The importance of cultural practices and gender influences in communication is emphasized, with examples such as the Philippine tradition of 'agmamano' and gendered expectations in voice pitch. The script also discusses how nonverbal signals can sometimes contradict the intended verbal message, highlighting the complexity of communication.
🌹 The Language of Flowers and Colors in Communication
This paragraph delves into the cultural and gender-specific meanings of flowers and colors in nonverbal communication. It discusses how certain flowers, like red roses, are associated with romantic gestures in the Philippines, while in Hawaii, the plumeria flower might be misinterpreted due to its association with funerals. The importance of understanding cultural significance in color use is stressed, as misinterpretations can lead to offense. The story of a miscommunication incident involving a gift of 'gift' (mistaken for 'poison' in German) at a party illustrates the potential for misunderstanding in cross-cultural interactions.
🕒 The Impact of Time, Space, and Touch in Nonverbal Communication
The script continues by exploring the nonverbal dimensions of time (chronomix), space (proxemics), and touch (haptics). It explains how perceptions of punctuality and waiting times can vary culturally and affect expectations in service industries. The concept of personal space and its significance in social rank and business communication is discussed, along with the potential for conflict when personal space is violated. The power of touch as a nonverbal cue is highlighted, emphasizing its ability to convey complex emotions and intentions. The paragraph concludes with an overview of gestures and personal appearance as forms of nonverbal communication, noting their role in enhancing the delivery of a message and the importance of cultural awareness to avoid miscommunication.
Mindmap
Keywords
💡Nonverbal Communication
💡Paralanguage
💡Language of Flowers
💡Language of Colors
💡Chronemics
💡Proxemics
💡Haptics
💡Gestures
💡Facial Expression
💡Personal Appearance
💡Cultural Influences
Highlights
Introduction to the nine different types of nonverbal communication.
Explanation of 'kinesics' or body language as a form of nonverbal communication.
The language of flowers and their meanings based on cultural context.
Importance of color in nonverbal communication and its cultural significance.
Chronemics, or the language of time, and its role in communication.
Proxemics, the use of space to convey social status or importance.
The language of touch, or haptics, and its powerful role in communication.
Gestures as a common form of nonverbal communication.
Facial expressions and their role in conveying emotions.
Position and personal appearance as a form of nonverbal communication.
Cultural influences on nonverbal communication and customs.
The tradition of 'agmamano' in Philippine culture and its decline.
Gender influences in communication and stereotypes.
Paralanguage, the study of how we say something and its impact on meaning.
Cultural differences in the use of flowers and their associated meanings.
A news report on miscommunication due to language barriers and cultural misunderstandings.
The impact of personal space and its violation on social interactions.
The role of posture and personal appearance in formal communication settings.
The potential for miscommunication in nonverbal dimensions due to cultural differences.
Encouragement to stay tuned for more informative discussions on nonverbal communication.
Transcripts
[Music]
good morning beautiful people
welcome back to the pie strategy channel
i'm guru vlogger now kuwait
featuring group five well let's not
waste more time and get on to the video
so as explained in the previous videos
i'm sure you already
know the different influences of
communication in one's own cultural
practices
habits gender influences and attitudes
so now let us learn the nine different
types of nonverbal communication
in order for us to understand the topic
we will learn today
number one our language it is the how of
saying something
number two language of flowers the use
of flowers based on the meaning of
each type of flower number three the
language of colors
the use of colors based on the meaning
of each color number 4
the language of time the language of
time also known as chronemics
the use of time based on position or
power
number 5 language of space also called
proximix
it is the use of space to show
importance number six
the language of touch the use of touch
to express what cannot be said
number seven language of gestures number
eight
facial expression the use of the eyes
eyebrows
cheeks lips nose and forehead to show
how the person feels
and lastly number nine position and
personal appearance the way one carries
and presents oneself
all of the above are types of non-verbal
communication
and are ways to deliver and to convey a
meaning intended or not
speaker may think he or she is being
clear about the message
but he or she may not realize that his
or her non-verbal signals are
saying something else as we learned in
the discussion
of the dimensions of communication in
our previous lessons
the most influential and important
factor is that of
culture many of our customs and
traditions are about
everything from raising children to
getting married
planting and harvesting to cooking and
serving food
are governed by culture one of the
customs that still exists
in the philippine society is the
tradition of
which involves touching the hand of an
elder to one's forehead to show
respect agmamano is now rarely used
though
which has led to some elders to think
that teenagers these days
are rude and they wonder why their
parents no longer
teach their children good manners
another example
is when we ask permission another
example is the way we ask permission
to pass through two or more people who
are conversing
we signal with our hands while saying
[Music]
as we dug our head and shoulders perhaps
many of the days
yo no longer practices because they do
not know
this conduct facility has been replaced
by
excuse me or sadly by saying nothing at
all
when passing between two people talking
to each other
other than culture gender is a factor
that is also included in the
communication
gender comes into communication when you
categorize
certain ways of speaking or using words
as
being masculine or feminine
another is when we react to such
communication
precisely because we think they are
masculine
or feminine we expect a male speaker to
have a low-pitched voice like
hello while we expect a female speaker
to have a high pitched voice
hello which is very much stereotypical
and shouldn't be taken seriously as a
matter of fact
first one is para language we are often
told that
when it comes to making others
understand what we're trying to say
it is not so much what we say though
more so as to
how we say para language is the study of
the how to put it simply saying i love
you
with an angry tone is a contradictory
message
where's the process like i don't want to
go to school
may lose the fire when said in a soft
voice
like this example i don't want to go to
school for example is when a person
apologizes
but they spread out the word in a bald
way we do not believe
that they are sincerely sorry sorry
if they speak lower and slower and
there's a hint of hear from us in the
world
we believe that they are indeed sorry
tones or voices must match the content
of the message
if the message is understandable at all
it must also support the message
a message with strong points to deliver
must be emphasized
with a strong para language now the
second type is the language of
flowers flowers say for many of us but
we cannot say ourselves
these meanings are also influenced by
culture and gender
supposedly only filipino men can send
flowers
women do not red roses are to be sent
only to a female sweetheart
or what no one else and only on
valentine's day or birthdays
cute vivid examples
of
but now with flower shops pushing the
idea that it is okay to send flowers
on any occasion men and women can send
any kind of flower
to anyone whether this is an occasion or
not
non-verbal communication using flowers
can become problematic
when we move outside the philippine
culture fun fact
hawaii state flower is the plumeria
otherwise
known as ascalochucci in the philippines
many filipinos may not feel welcome in
hawaii
at all by a lake made of plumerias
because kalachuchi
has a very strange smell
to filipinos filipinos also associate
them more with a goodbye
instead of a hello because they
generally see these flowers
at funeral homes or funeral occasions
the third type is language of colors
colors can have different meanings based
on the dictates of culture
different colors mean different things
in different places
this is extremely important for
designers to know because without an
awareness of the cultural significance
of a particular color you risk offending
a bunch of people
whether or not you intend to offend them
or not purple for example is the color
of mourning in thailand
in western culture however it is
associated with royalty
luxury and wealthiness and sometimes
even magic
and in gender boys and girls have always
been associated with colors
like pink and blue so it is true that
certain colors
affect our moods
[Music]
good morning to you all i'm dan and i'll
be reporting to you
the latest news and events over here we
have been
who has fallen into a disconcerting
situation as a victim of
miscommunication
so tell me the story as to how you ended
up
in an uncomfortable position as a human
being
i've been humiliated so many times
but this this is the last straw
i was attending a party that my neighbor
had invited me to
i presume it was a welcoming party held
for
the new resident in adam she was
supposedly
half german as well anyways
i accepted this opportunity with no
hesitance
and which i of course the most generous
person
that i am decided to bring welcoming
gifts to her
time skill people were mingling with
each other
and having an overall free time so i
took this
chance to offer my piece with her and
mentioned about the gifts
that i got for her turns out
gift in german was poison
i swear to you i never felt more
embarrassed i was going to
faint thank you for sharing your story
with us mrs bien
we all know this miscommunications will
end up being our reputation rudeness
though this simplifying situation
appears almost every time
we must be careful as these kinds of
misunderstandings
can lead to conflicts as well i mean
just think of how many times
couples or even friends have started
fighting after one person misinterpreted
what the others said or done
unfortunately this is all
we have for today this is dan tagra
reporting breaking news
live one is
the language of time chrono mix is the
study of the use of time
in non-verbal communication time
perceptions include
punctuality willingness to wait and
interactions
when you order a meal at the fast
what are your expectations for how long
you will
have to wait when you order a pizza
online for delivery
when do you expect to arrive if you
order the cable
service for your moment when you
expect it might be delivered the use of
time can also use a lifestyle daily
agendas speech
[Music]
fifth one is language of space
approximates are the use of space
provided as an idea about how close or
how far people are from their power
when we discuss space in a non-verbal
context
we mean the space between object and
people
space is often associated with the
social rank
and is an important part of business
communication
who gets the corner office why is the
head of the table important
and who gets to sit in there another is
a personal space
or the bubble of space surrounding each
individual
ashi walk down a flight of stairs which
side do you choose on
we may choose the right side because
we've learned that
is what is expected and people coming up
the same stairs
choose their right the right choice
ensures that people's space is not
compromised
but what happens when someone comes up
in the wrong side
they violate the understood rules of
movement and often correct themselves
but what happens if they don't change
the lanes as people move
up and down the stairs they may get
weird looks or even gets bumped as
people in the crowd
handle the invasion of their space there
are no lane markers
and bubbles of space around each person
moving with them
allowing for the possibility of
collision
the sixth one is the language of thought
haptics or the use of touch is one of
the most powerful
of the type of non-verbal communication
like the language of flowers and colors
it can say what cannot be said verbally
by the speaker
what differentiates this from a mom the
other type of non-verbal communication
is the fact that there is contact
between the sender
and the receiver of the message touch
can comfort
anger or encouraging person the seventh
one
is the language of gestures gestures
are the most often used type of
non-verbal communication
speech to be understandable and
interesting to a listener
must be accompanied by different
gestures
emphasizing gestures that punctuate what
we want to highlight
are examples of this type some of which
are hand movements
like sign language or even just a mere
expression
poster and personal appearance poster
and personal appearance are the last
type of nonverbal
communication how one stance or sits in
communicative situations tells the
people around
how one sees oneself as a speaker one's
attitude toward the
message and how one looks at the
listener
when one cares oneself well and with
confidence
people will want to listen listeners pay
attention because they
are made feel important personal
appearance also says a lot about the
speaker and the message
especially in formal communicative
situations being appropriately
stress shows the speaker's readiness and
ability to
deliver the message being dressed will
also add to one's self-confidence
all types of non-verbal communication
can assist a speaker
informing the message they wish to
convey to the listener
rarely does communication take place
without one or more of these types of
non-verbal communication what must be
remembered is that all of these are
culture-based and specific to some
cultures
but not in others miscommunication
occurs when these cultural concepts
flash with one another
or simply do not meet like that
we can say that miscommunication exists
in
all dimensions of communication
especially
in the non-verbal dimensions due to
unfamiliarity
with gender practices in other cultures
and their society's customs and
stay tuned for more informative
discussions and don't forget to hit the
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