What is MDM (Mobile Device Management)?

MTG, Inc.

9 Sept 201503:10

Summary

TLDRThe script highlights the explosion of mobile device usage and the necessity of Mobile Device Management (MDM). It outlines the comprehensive lifecycle solution offered by MDM, covering enrollment, configuration, collection, security, and service. The script emphasizes the ease of device registration, flexible setup options, compliance and performance monitoring, robust security policies, and user support. It invites viewers to embrace MDM for efficient device administration and management.

Takeaways

📱 The use of mobile devices has dramatically increased and is projected to continue growing.
📈 IDC reports that the smartphone market has surpassed the PC market in size.
🛑 The cessation of PC sales since late 2010 highlights the dominance of mobile devices.
🔒 Mobile Device Management (MDM) is essential for controlling the lifecycle of mobile devices.
📲 MDM encompasses five main areas: enrollment, configuration, collection, security, and service.
🔄 Enrollment in MDM is crucial for device management and can be done over-the-air with various methods.
🔧 Configuration allows for the setup of common settings across all mobile devices, such as email and network access.
📝 Collection of device information is vital for compliance and identifying performance issues.
🛡️ Security policies can be provisioned and enforced through MDM, including passcode requirements and device restrictions.
🔧 The service aspect of MDM allows for central management of devices, including remote actions like resetting passcodes or wiping devices.
📊 Reporting features in MDM provide insights into the status of managed devices across company sites.

Q & A

What is the current trend in the mobile device market according to IDC?
-The current trend is that the smartphone market has grown larger than the PC market, indicating a significant shift towards mobile devices.
Why is Mobile Device Management (MDM) important in today's business environment?
-MDM is important because it provides a comprehensive lifecycle solution for managing mobile devices, ensuring security, compliance, and efficient device administration.
What are the five main areas of mobile device management that an MDM solution controls?
-The five main areas are enrollment, configuration, collection, security, and service.
How does the enrollment process work with an MDM solution?
-Enrollment can be done over-the-air using flexible options such as automated QR codes, web portal links through email, and text messaging for SMS notifications.
What kind of configurations can be set up across all mobile devices using the MDM solution?
-Common configurations include setting up Microsoft Exchange or personal email settings, Wi-Fi access, and VPN client connection settings.
How does the MDM solution aid in compliance and performance issue determination?
-By gathering information about enrolled mobile devices, the MDM solution provides detailed device type info, hardware inventory, and a listing of installed apps, which helps in ensuring compliance and identifying performance issues.
What security policies can be provisioned and enforced through the MDM solution?
-The MDM solution allows defining passcode and complexity requirements, auto-lock settings, and applying system restrictions and other access settings like restricting the use of the device's camera in HIPAA or restricted environments.
What are the core features of an MDM system in terms of device and user support?
-The core features include centrally managing all mobile devices across company sites, remotely resetting passcodes, locking devices, wiping devices, creating dynamic mobile device groups, and reporting on managed devices.
How does the MDM solution simplify the administration of devices and support for users?
-It simplifies the process by enabling centralized management of all mobile devices, automating service actions, and providing reports on devices managed across all company sites.
What is the call to action for businesses interested in implementing MDM?
-The call to action is to contact the service provider to get started with mobile device management.
How does the MDM solution enhance the security of mobile devices in sensitive environments like HIPAA?
-It enhances security by allowing the definition and enforcement of specific security policies, such as restricting the use of the device's camera, to meet the compliance requirements of sensitive environments.

Outlines

00:00

📱 Mobile Device Management (MDM) Overview

The script introduces the rapid growth of mobile device usage, highlighting the significance of smartphone market dominance over PCs since 2010. It emphasizes the importance of Mobile Device Management (MDM) as a comprehensive lifecycle solution that encompasses enrollment, configuration, collection, security, and service. The MDM solution is essential for managing mobile devices within an organization, ensuring compliance and addressing performance issues through detailed device information, security policy enforcement, and user support. The script also mentions the convenience of over-the-air enrollment, automated QR codes, and the ability to remotely manage devices across company sites.

Mindmap

Keywords

💡Mobile Devices

Mobile devices refer to portable electronic devices such as smartphones and tablets that are used for communication, internet access, and various applications. In the context of the video, the term highlights the significant growth and adoption of these devices over the past few years, surpassing the PC market, and establishing their permanence in the technology landscape.

💡Smartphone Market

The smartphone market encompasses the industry and trade related to smartphones, which are mobile devices with advanced computing and internet connectivity features. The script mentions that the smartphone market is larger than the PC market, indicating the dominance of smartphones in the current mobile device landscape.

💡PC Market

The PC market pertains to the industry and trade of personal computers, which are desktop or laptop computers used for various computing tasks. The video script contrasts the PC market with the smartphone market, noting that smartphones have overtaken PCs in terms of sales since late 2010.

💡Mobile Device Management (MDM)

Mobile Device Management, or MDM, is a software solution that allows organizations to manage and secure mobile devices used by their employees. The video script emphasizes MDM as a comprehensive lifecycle solution that includes enrollment, configuration, collection, security, and service, which are essential for managing mobile devices in a corporate environment.

💡Enrollment

In the context of MDM, enrollment is the process of registering mobile devices with the MDM system. The script describes various enrollment methods such as over-the-air registration, QR codes, web portal links via email, and text messaging, which facilitate the rapid and flexible integration of devices into the MDM system.

💡Configuration

Configuration in MDM involves setting up and standardizing settings across mobile devices. The video script mentions the ability to configure email settings, Wi-Fi access, and VPN connections, ensuring that all devices are set up consistently and securely for employees to use.

💡Collection

Collection in the MDM context refers to gathering information about the enrolled mobile devices. The script explains that this process helps ensure compliance and identify performance issues by providing detailed device information such as type, hardware inventory, and installed apps.

💡Security

Security in MDM is about implementing and enforcing security policies on mobile devices. The script discusses defining passcode requirements, auto-lock settings, and system restrictions to enhance the security of the devices, especially in sensitive environments like those subject to HIPAA regulations.

💡Service

Service in MDM relates to the administration and support of mobile devices and users. The video script highlights the ability to centrally manage devices across company sites, perform actions like remote passcode resets, device locking, or wiping, and create dynamic device groups with automatic service actions.

💡Compliance

Compliance in the MDM script refers to adhering to specific regulations and standards, such as HIPAA, which governs the use and security of personal health information. The collection process helps in ensuring that the organization's mobile devices are compliant with these regulations.

💡Remote Management

Remote management is the ability to control and administer mobile devices from a central location without physical access to the devices. The script illustrates this concept by mentioning the capability to remotely reset passcodes, lock devices, or wipe devices, which is crucial for maintaining security and control over distributed devices.

Highlights

The use of mobile devices has skyrocketed in the last few years and the trend is growing.

According to IDC, the smartphone market is already larger than the PC market.

The smartphone market has been growing since late 2010, indicating the decline of PC sales.

Mobile devices are here to stay, emphasizing their permanence in the market.

Mobile Device Management (MDM) is introduced as a solution for managing mobile devices.

MDM offers a lifecycle solution covering enrollment, configuration, collection, security, and service.

Enrollment with MDM is crucial for rapid registration of devices over-the-air.

Flexible enrollment options include automated QR codes and point-and-click enrollment.

Web portal links and text messaging can be used for direct enrollment.

Configuration allows setting up common configurations across all mobile devices.

MDM can configure email settings, Wi-Fi access, and VPN client connections.

Collection helps gather information about enrolled mobile devices for compliance and performance.

MDM provides detailed device information, hardware inventory, and installed apps listing.

Security policies can be provisioned and enforced intuitively with MDM.

Passcode requirements, auto-lock settings, and system restrictions can be applied for enhanced security.

MDM simplifies device administration and user support across company sites.

Central management allows for remote actions like resetting passcodes, locking devices, or wiping devices.

Dynamic mobile device groups can be created with automatic service actions.

Reporting features enable tracking of managed mobile devices across all company sites.

The call to action encourages contacting for mobile device management to get started.