Praktek simulasi swamedikasi tentang sakit mata - Apoteker 36 Ffs uhamka Jakarta

FFS UHAMKA JAKARTA
12 Dec 202108:32

Summary

TLDRThis video features a conversation between a pharmacist and a customer at a pharmacy. The pharmacist provides guidance on how to use eye drops for eye discomfort, explains the proper technique for applying the medication, and gives helpful health advice such as washing hands before use and protecting the eyes from dust and sunlight. The pharmacist also discusses the importance of proper storage and suggests incorporating vitamin-rich foods for faster recovery. The interaction emphasizes clear communication and patient care, aiming to help the customer achieve a speedy recovery.

Takeaways

  • 😀 A greeting and introduction from Michele, an illustrator and communicator, who invites viewers to like, comment, and share the video.
  • 😀 The apothecary introduces themselves and offers assistance to the customer, a man seeking help for a health issue.
  • 😀 The customer describes symptoms of swollen eyes with discharge and one eye experiencing pain. They report no other significant symptoms.
  • 😀 The apothecary asks for more details on the duration of the symptoms and the customer's medical history, including a recent fever.
  • 😀 The apothecary provides a recommendation for two different eye drop options, highlighting differences in packaging and usage duration.
  • 😀 The two options for eye drops include a smaller packaging version for short-term use and a larger one that lasts for a month.
  • 😀 The customer selects the recommended eye drop option and pays the price of Rp27,000 for the chosen product.
  • 😀 The apothecary explains the correct usage of the eye drops, emphasizing the importance of washing hands and properly applying the drops.
  • 😀 After applying the drops, the customer is advised to keep their eyes closed for a few minutes and avoid rubbing the eyes.
  • 😀 Additional advice is provided about potential side effects, such as a temporary burning sensation, and using sunglasses when going outside.
  • 😀 The apothecary also gives storage instructions for the medication and recommends consuming vitamin A-rich foods like carrots and tomatoes to aid recovery.
  • 😀 If the condition does not improve within three days, the customer is advised to see a doctor for further treatment.

Q & A

  • What is the primary purpose of the interaction in the script?

    -The primary purpose is for an apothecary to provide guidance on the proper use of eye drops and offer medication recommendations to a customer who has an eye infection or irritation.

  • What is the first step the customer should take before using the eye drops?

    -The customer should wash their hands thoroughly to ensure they are clean before handling the eye drop bottle.

  • How should the customer apply the eye drops after opening the bottle?

    -The customer should tilt their head back, pull down the lower eyelid, and place 1-2 drops in the lower part of the eye without touching the dropper to the eye. Then, they should keep their eyes closed for 1-2 minutes.

  • What should the customer avoid doing immediately after applying the eye drops?

    -The customer should avoid rubbing or touching their eyes after applying the drops to ensure the medication works properly.

  • How long can the eye drop bottle be used after opening?

    -The bottle can be used for a maximum of one month after opening, and it should be discarded after that period, even if there is some medication remaining.

  • What advice is given regarding the sensation of burning after applying the eye drops?

    -The apothecary explains that the customer may feel a burning sensation in the eyes after using the drops, but this sensation is temporary and affects only some individuals.

  • What should the customer do to protect their eyes from dust or dirt when leaving the house?

    -The apothecary recommends wearing glasses when going outside to protect the eyes from dust and dirt that might irritate them further.

  • What is the recommended storage condition for the eye drop bottle?

    -The eye drop bottle should be stored in a cool, dry place, away from direct sunlight, and out of reach of children.

  • What should the customer do if they see no improvement after three days of using the eye drops?

    -If there is no improvement after three days, the customer is advised to visit a doctor for further evaluation and treatment.

  • What personal information does the apothecary ask for during the transaction?

    -The apothecary requests the customer's full name, gender, age, phone number, and address to complete the transaction and ensure proper documentation.

Outlines

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Transcripts

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相关标签
pharmacyeye carehealth advicemedicine usagecustomer servicehealth tipspharmacistcustomer supportmedical guidancepatient care
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