roleplay resepsionis & telephone teknik ˚˖𓍢ִִ໋🌊🦈˚˖𓍢ִ✧˚.

erna wati
17 Jul 202308:33

Summary

TLDRThis video script showcases a roleplay scenario involving a receptionist and technical phone interactions. The main scenario revolves around a business meeting, where Mutia Maharani, the marketing manager from PT Taruna, visits PT Jayakarta to discuss potential collaboration. The script highlights the receptionist’s role in handling guest arrivals, verifying identities, and facilitating communication. It also includes discussions on the partnership, offering details about the benefits, such as a 20% profit margin for bulk purchases. The script ends with polite exchanges and the scheduling of follow-up meetings, demonstrating professional communication and hospitality.

Takeaways

  • 😀 The roleplay involves interactions between a receptionist, secretary, and manager, showcasing professional communication in an office setting.
  • 😀 The receptionist plays a key role in confirming and managing appointments, as seen in their coordination of meetings between Ibu Mutia and Ibu Eka.
  • 😀 The script highlights a formal introduction, where Ibu Mutia, the marketing manager, introduces herself and the purpose of her visit.
  • 😀 There is a clear exchange of business cards to confirm identities, a common professional practice for establishing credibility and trust.
  • 😀 Ibu Mutia offers a partnership proposal, explaining the benefits of collaborating with PT Taruna, including profit margins for potential buyers.
  • 😀 Key aspects of the proposal include the potential profit (20%) for purchasing 200 items from PT Taruna.
  • 😀 The receptionist and secretary act as intermediaries, ensuring communication is clear and appointments are handled smoothly.
  • 😀 The script illustrates how formal appointments and meetings are conducted, with a clear structure of greetings, introductions, and confirmations.
  • 😀 The importance of following up on messages is emphasized, such as when Ibu Sabrina leaves an invitation for Ibu Eka to attend a meeting at PT Maju Jaya.
  • 😀 At the end of the interaction, the receptionist ensures that the business communication is professionally concluded with mutual thanks and goodbyes.

Q & A

  • Who is Mutia Maharani and what is her role?

    -Mutia Maharani is the Marketing Manager of PT Taruna. She is involved in proposing a business partnership with PT Jayakarta.

  • What is the purpose of Mutia's visit to PT Jayakarta?

    -Mutia visits PT Jayakarta to meet with the Production Manager to discuss a potential business collaboration.

  • How does the receptionist at PT Jayakarta confirm Mutia's visit?

    -The receptionist confirms Mutia's visit by checking with the secretary and then guides her to the appropriate room after confirming the meeting.

  • What is the nature of the business proposal that Mutia presents?

    -Mutia offers a collaboration in which PT Jayakarta can purchase 200 items from PT Taruna, with a profit margin of 20%.

  • What details does Mutia provide for further contact?

    -Mutia provides her business card with her contact number so that PT Jayakarta can reach out if they are interested in pursuing the collaboration.

  • What is the response of the secretary at PT Jayakarta to the business proposal?

    -The secretary listens to the proposal and confirms that they will consider it. She also mentions that they will contact Mutia if they are interested.

  • What role does the secretary play in this interaction?

    -The secretary confirms meeting details, relays messages, and acts as an intermediary between the various individuals involved in the business discussions.

  • How does the receptionist handle the visitor upon arrival?

    -The receptionist verifies Mutia's identity, checks the availability of the relevant manager, and escorts her to the meeting room once confirmed.

  • What does the receptionist confirm in the follow-up phone call?

    -The receptionist confirms the message from the secretary regarding the invitation for a meeting with Ibu Eka on July 20, 2023, at PT Maju Jaya.

  • What is the significance of the 20% profit mentioned by Mutia?

    -The 20% profit represents the potential financial benefit for PT Jayakarta if they decide to purchase 200 items from PT Taruna as part of the proposed collaboration.

Outlines

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Mindmap

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Keywords

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Highlights

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Transcripts

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相关标签
roleplayreceptionistbusiness collaborationprofessional interactioncustomer servicecommunication skillscorporate meetingmarketing managerPT Tarunatechnical support
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