GIVENERGY 9.5kWh Battery Review - WIN or BIN!?

Summary

In this detailed review, the presenter shares their five-month experience with the Give Energy 9.5 kilowatt-hour battery and 5-kilowatt inverter system. They discuss the benefits of choosing the larger battery for future-proofing their home and maximizing returns through smart tariffs like Octopus Agile and Flux. The review covers the battery's technical specifications, including its 100% depth of discharge and non-flammable lithium-ion phosphate technology. The presenter also delves into the user-friendly Give Energy app and web portal, highlighting their real-time monitoring and control features. Despite noting areas for improvement such as automation and firmware updates, the presenter expresses overall satisfaction with the system's performance and recommends Give Energy to friends and family.

Takeaways

• 🔋 The reviewer has been using their GIVE Energy 9.5 kilowatt hour battery system for about five months and shares their experience, focusing on the pros and cons of the system.
• ⚡ The GIVE Energy system includes a 5 kilowatt inverter and a 9.5 kilowatt hour battery, which the reviewer uses to manage electricity consumption, especially during winter months.
• 🏠 The reviewer chose the 9.5 kilowatt hour battery to future-proof their home and to maximize returns through tariffs like Octopus Agile, Octopus Flux, and potentially for additional electricity needs such as a heat pump or electric vehicle.
• 🔄 The 9.5 kilowatt hour battery offers a 100% depth of discharge (DOD), meaning the full capacity of the battery can be utilized, unlike the 2.6 and 5.2 kilowatt hour batteries which offer 80% DOD.
• 🌡️ The battery is designed to operate in a range of temperatures from -10 to 55 degrees Celsius, making indoor installation ideal to avoid issues during freezing temperatures.
• 🛡️ The battery has an IP65 rating, providing high levels of protection against dust and water, but it should still be installed under some form of shelter to protect against harsh weather.
• 📈 GIVE Energy offers a warranty of unlimited cycles for 10 years when installed by an approved installer, with specific stipulations for energy throughput and usage with GIVE Energy inverters.
• 📱 The GIVE Energy app is praised for its user-friendly interface, offering real-time visuals and information on electricity flow, consumption, and battery status.
• 🛠️ The app allows for manual control of the battery's charging and discharging, but the reviewer notes a lack of automation for certain smart tariffs and a desire for more frequent updates.
• 🤖 The reviewer mentions a known issue with the State of Charge (SOC) recalibration, where the battery's charge level might jump erratically. However, GIVE Energy has released a firmware fix as of May 4th, 2023.
• 👥 The GIVE Energy Facebook group is recommended for owners to get support, information, and assistance from GIVE Energy staff and other users.

Q & A

What is the main topic of the video?

The main topic of the video is an in-depth review of the GIVE Energy 9.5 kilowatt-hour battery and 5 kilowatt inverter, including the functionality of the GIVE Energy app and web portal.

How long has the reviewer had the GIVE Energy battery?

The reviewer has had the GIVE Energy battery for roughly five months, including throughout the winter months.

What are the different battery sizes offered by GIVE Energy as of May 2023?

As of May 2023, GIVE Energy offers four different battery sizes: 2.6 kWh, 5.2 kWh, 8.2 kWh, and 9.5 kWh.

Why did the reviewer choose the 9.5 kWh battery?

The reviewer chose the 9.5 kWh battery to future-proof their home and allow for flexibility to maximize returns by utilizing tariffs such as Octopus Agile and Octopus Flux.

What is the depth of discharge (DOD) for the 9.5 kWh GIVE Energy battery?

The 9.5 kWh GIVE Energy battery offers a 100% depth of discharge, meaning the full capacity of the battery can be utilized.

What is the significance of the battery's IP65 rating?

The IP65 rating indicates that the battery has a maximum level of protection against dust and solids and can withstand low-pressure water jets from all directions.

What is the warranty coverage for the GIVE Energy battery?

The warranty coverage for the GIVE Energy battery is unlimited cycles or 10 years, depending on the installation and equipment used.

What are the main functionalities of the GIVE Energy app?

The GIVE Energy app provides real-time visuals of electricity flow, daily stats, and settings for different modes of the system. It also allows for manual control of the battery charging and discharging.

What issues has the reviewer experienced with the GIVE Energy system?

The reviewer has experienced issues with automation options and bug fixing timelines, such as the state of charge (SOC) issue and the slow release of firmware fixes.

What advice does the reviewer have for those experiencing the SOC issue with their GIVE Energy system?

The reviewer advises that as of May 4th, GIVE Energy has released a firmware fix that resolves the SOC issue. Those experiencing the issue should consider upgrading their system.

Would the reviewer recommend GIVE Energy to family and friends?

Yes, the reviewer would recommend GIVE Energy to family and friends, despite some criticisms regarding bug fixing timelines and communication, as they are overall very happy with their system.

Outlines

00:00

🔋 In-Depth Review of Give Energy 9.5 kWh Battery System

The speaker introduces their five-month experience with the Give Energy 9.5 kWh battery system, equipped with a 5 kW inverter. They discuss their choice of the 9.5 kWh battery for future-proofing and flexibility, allowing for maximizing returns through tariffs like Octopus Agile and Flux. The speaker highlights the 100% depth of discharge feature, the use of lithium-ion phosphate technology, and the battery's physical and safety specifications. They also mention the importance of installing the battery indoors due to temperature limitations and provide a brief on the warranty, which offers unlimited cycles or 10 years, with a capped energy throughput.

05:00

📱 Give Energy App and Web Portal Features

This paragraph delves into the functionality of the Give Energy app and web portal. The app's user-friendly interface and real-time visuals are praised for their clarity in showing electricity flow. The speaker discusses the app's home and away options, which depend on Wi-Fi connectivity, and the daily stats that can be accessed by clicking on icons. They also mention the ability to configure system modes for different tariffs and the battery settings that provide detailed information on wattage, voltage, and temperature. However, they note a delay in the app's data refresh and a lack of automation for certain smart tariffs, suggesting areas for improvement.

10:01

📊 Comprehensive Analysis of Battery Performance and Web App Insights

The speaker provides an in-depth look at the battery's performance metrics and the web app's capabilities. They appreciate the detailed graphs available for power usage, generation, consumption, and grid interaction, which can be filtered by various energy sources. The web app is highlighted for offering even more information, with graphics that illustrate the environmental impact of the energy system. Despite some downsides, such as limited automation and bug fixing challenges, the speaker finds the overall system to be impressive and a great addition to their battery setup.

15:02

🛠️ System Recommendations and Personal Experience

In the final paragraph, the speaker shares their personal experience and recommendations. Despite some criticisms regarding bug fixes and product release communication, they express overall satisfaction with the Give Energy system. They report flawless performance since installation, appreciation for the flexibility and capacity of the 9.5 kWh battery, and the ability to run mostly on solar and battery power. The speaker also encourages others to join the Give Energy Battery Owners Facebook group for support and information. They conclude by reiterating their recommendation of Give Energy products to family and friends and express optimism for future improvements through software and firmware upgrades.

Keywords

💡Give Energy Battery

The 'Give Energy Battery' is the central focus of the video, referring to a home energy storage system that the speaker has installed. It is a device that stores electricity, which can be used during peak times or when solar generation is not sufficient. The speaker discusses the 9.5 kilowatt-hour (kWh) model, emphasizing its capacity and the decision to 'future proof' the home with a larger battery size than initially quoted. The battery is a key component in the speaker's energy efficiency and renewable energy usage strategy.

💡Inverter

An 'inverter' in the context of the video is a device that converts direct current (DC) from solar panels or batteries into alternating current (AC), which is used in homes. The speaker mentions a 'five kilowatt hybrid inverter gen 1 and Gen 2', which is part of the energy system and works in conjunction with the Give Energy battery to manage the flow of electricity within the home.

💡Depth of Discharge (DOD)

The 'Depth of Discharge' (DOD) refers to the amount of energy that can be withdrawn from a battery before it needs recharging. The speaker highlights that the 9.5 kWh battery offers a 100% DOD, meaning the full capacity of the battery can be utilized. This is an important feature for maximizing the use of the battery's stored energy and is a point of comparison between different battery models offered by Give Energy.

💡Octopus Energy Tariffs

The video discusses 'Octopus Energy Tariffs', which are different energy pricing plans offered by the energy provider Octopus Energy. The speaker mentions 'octopus agile' and 'octopus flux', which are time-based tariffs that can be utilized with the energy storage system to maximize savings. These tariffs are significant as they influence the decision-making process for the speaker's energy management strategy.

💡Lithium-ion Phosphate

'Lithium-ion Phosphate' is the type of battery technology used in the Give Energy Battery. It is known for its safety, longevity, and environmental benefits. The speaker points out that the battery does not contain any cobalt, making it non-flammable and 99% recyclable, which are important considerations for those looking to invest in sustainable energy solutions.

💡Ingress Protection (IP) Rating

The 'Ingress Protection' (IP) Rating is a standard that defines the level of protection a device has against intrusion from foreign objects and water. The speaker mentions that the battery has an IP rating of IP65, indicating it is dust-tight and can withstand low-pressure water jets from all directions. This is important for understanding where and how the battery can be installed safely.

💡Warranty

The 'Warranty' is a guarantee provided by the manufacturer that the product will perform as expected for a certain period, and if it does not, the manufacturer will repair or replace it. The speaker discusses the warranty details for the Give Energy Battery, mentioning 'unlimited cycles or 10 years', which is a key consideration for potential buyers looking at long-term investment in a home energy system.

💡App and Web Portal

The 'App and Web Portal' refers to the software interface provided by Give Energy that allows users to monitor and manage their energy system. The speaker praises the visuals and ease of use of the app, which provides real-time data on energy flow, consumption, and generation. This interface is crucial for users to optimize their energy usage and take advantage of smart tariffs.

💡State of Charge (SOC) Issue

The 'State of Charge' (SOC) Issue refers to a problem where the battery's charge level inaccurately fluctuates as it recalibrates. The speaker mentions this as an ongoing issue with some Give Energy systems, which can be frustrating for users. However, a firmware fix has been released to address this problem, which is a critical update for the reliability of the system.

💡Firmware Fix

A 'Firmware Fix' is an update to the software that runs on a device, which can resolve issues or improve functionality. The speaker discusses the release of a firmware fix by Give Energy to address the SOC issue. This is an important step in maintaining the reliability and performance of the energy storage system and is a point of reassurance for potential buyers.

💡Smart Tariffs

The term 'Smart Tariffs' refers to energy pricing plans that vary depending on the time of day or other conditions. The speaker mentions using smart tariffs like Octopus Flux, which can be optimized with the energy storage system to save money. The ability to automate battery charging and discharging based on these tariffs is a significant feature for users looking to maximize their energy savings.

Highlights

In-depth review of the 9.5 kilowatt hour Give Energy battery and 5 kilowatt inverter.

Five months of real-world experience with the Give Energy battery system.

Comparison of different battery sizes offered by Give Energy.

Choice of 9.5 kilowatt hour battery for future-proofing and flexibility.

Use of 100% depth of discharge in the 9.5 kilowatt hour battery.

Lithium-ion phosphate technology in the battery for better lifespan and safety.

Battery specifications including dimensions, weight, and IP rating.

Warranty details and the meaning of unlimited cycles for the battery.

Integration with Octopus Energy tariffs for maximizing returns.

User-friendly Give Energy app with real-time monitoring and controls.

Automation limitations and the need for improvement in smart tariff management.

Firmware fix released for the State of Charge (SOC) issue.

Communication and transparency issues regarding product releases.

Recommendation of the Give Energy Facebook group for support and information.

Overall satisfaction with the Give Energy system despite some criticisms.

Potential for future improvements through software and firmware upgrades.

Invitation for viewers to share their experiences with Give Energy products.

Transcripts

hi everyone in this video I'm going to

give an in-depth review of my give

energy 9.5 kilowatt hour battery and

five kilowatt inverter and also take a

look at the functionality that is within

the give energy app and web portal now

I've lived with my give energy battery

for roughly five months particularly

throughout the winter months as well I

thought it was a good time to discuss

the pros and cons of the system that I

found and I'll also discuss whether I

would recommend to give energy equipment

to family and friends as well now if you

want some more information on my solo

install and please click the video that

is shown on the screen now and also

linked in the description as well which

talks more about the components of the

install but today we're going to be

talking about my inverter which is a

five kilowatt hybrid inverter gen 1 and

Gen 2 9.5 kilowatt hour give energy

battery as well so stay tuned

[Music]

let's move back into Memphis where it's

a little bit more comfortable now

unfortunately I don't have any

experience of any other batteries or

Battery Systems to compare this to I

feel like after living with the give

energy equipment for about five months

now and a good place to give an honest

review of a real world experience and

talk about what's worked and what

personally I think can be improved upon

so these views which my opinions only

and I'm by no means an expert but

hopefully you find this useful if you

are looking to purchase a battery system

from home or if you already have one

hopefully this can provide some new tips

that you didn't know before so the time

of making this video in May 2023 give

energy offer four different sizes of

batteries that's the 2.6 kilowatt hour

5.2 kilowatt hour 8.2 kilowatt hour and

9.5 kilowatt hour which is what I have

so why did I choose a 9.5 originally I

was quoted for just the 5.2 kilowatt

hour battery for my system because I'm a

relatively low user of electricity but I

decided to go for the 9.5 kilowatt hour

battery instead because I wanted to

Future proof the home and also allow for

a bit of flexibility to really help

maximize The Return by utilizing tariffs

such as octopus agile and more recently

octopus flux and the thinking behind

that was if I had the 9.5 it gives me a

little bit extra storage that I could

potentially used to discharge to the

Grid at peak times when they're paying

good export rates but then it would also

allow for some additional capacity if I

decided to purchase a heat pump electric

vehicle or even potentially get my hot

tub back out again when the Sun's

shining overall I have an expectation

that over time my electricity usage will

continue to increase so this was really

future proof on that for that reason

speaking of octopus tariffs if you would

like to know more about octopus energy

and some of their tariffs check out my

other videos which are linked in the

description and if you'd like to make

the switch to octopus energy there's a

referral link on the screen and in the

description now if you use that then you

get 50 pound credit added to your

account when you join and I also get 50

pounds as well thank you so much to

everyone let's use this link so fan

joined octopus energy so back to the

batteries I also like the fact that the

9.5 kilowatt hour offered 100 depth of

discharge or DOD and this means you can

essentially use the full capacity of the

battery for the advertised size the 2.6

kilowatt hour battery in the 5.2

kilowatt hour battery only offer 80

depth of disc charge so you're not

actually getting the full capacity of

the advertised battery size although I

believe this can be extended to 90 if

you speak to give energy but I think

this might affect your warranty as well

the 8.2 kilowatt hour battery also has

100 depth of discharge as well if we

look at the data sheet for the 9.5

kilowatt hour battery we can see the

specs in Greater detail quite a big

battery at 800 millimeters High by 242

millimeters deep and 480 millimeters

wide and weighing in at 110 kilograms so

quite heavy battery as well but I also

think it looks really smart and the

install looks quite neat on the wall

just like it is here in my garage the

battery uses lithium-ion phosphate

technology and this technology is

generally considered to offer a better

lifespan and also be safe for the normal

Lithium-ion batteries and the data she

also states that it does not contain any

Cobalt and that makes it non-flammable

and also a 99 recyclable which is good

and the battery has an IP grid of ip65

so it has a maximum level of protection

possible for dust and solids and is able

to withstand low pressure wire Jets from

all directions so for those that don't

know what IP stands for ingress

protection and the first number of

details the product's ability to protect

against the likes of dust and this is

rated on a scale of not to six and the

second number details the water

resistance up to nine so in this case

we've got all the production level of

five for the water

so these batteries can be installed

outside but should definitely have some

sort of canopy over just to protect them

from the worst weathers as you can see

again from the data sheet and I've also

heard of a few issues to back this up

the charging operating temperature range

is not to 55 degrees Celsius and

discharges minus 10 to 55 degrees

Celsius so if the outdoor temperature

gets down to freezing in some cases the

battery may stop charging so somewhere

in doors is the ideal location of these

batteries if possible as you saw earlier

mine are located in the garage which I

think if you have the space is a perfect

location I've also seen others install

them in the Loft but it can get quite

Hot In Summer up there and it also feels

like quite a lot of weight to have up

there in my opinion as well so I think

the garage for me is the perfect

location warranty on the data sheet

States unlimited Cycles slash 10 years

and when I mentioned this in the first

video that I made about my install and

Equipment this caused a little bit of

controversy as to what that actually

meant so I tried to do a bit more

digging on the give Energy website and

look at the warranty information and

find out what this actually means so

what that states in the warranty

document is when installed and

commissioned by by an improved installer

the warranty will stand to the earliest

of these two stipulations either 1 10

years from the initial installation date

or two a capped energy throughput on the

usable capacity of 10 megawatt hours per

one kilowatt hour of stored energy then

it starts in Brackets as well at the 8.2

kilowatt hour and 9.5 kilowatt hour has

an unlimited throughput when used in

conjunction with a give energy inverter

so for me in my install my understanding

of that is because I have it installed

with a given a g hybrid inverter that

should be covered for unlimited cycles

for 10 years sounds like this could vary

per installation and the equipment you

have installed though so be sure to

check it out for yourself as well the

language does seem a little ambiguous so

if you think I've interpreted that right

let me know in the comments or if you

think means something else also please

let me know I'm unsure what the classes

in improved installer but I guess that

would be someone or a company that is

MCS accredited and there's also a host

of other warranty exclusions in the same

document as well so I'll link that in

the description feel free to take a look

and let me know your thoughts as well a

couple of other points relating to the

data as well it states that it can be

added to an existing solar PVE system

without it affecting any government

incentives which I take to mean if you

get paid fit payments you can actually

utilize a battery to potentially use

more of the power that you generate

yourself and it also states that the

battery can be used without solar panels

as a standalone system to allow you to

use cleaner electricity during off-peak

hours and then save the need to draw the

power from the grid during peak time to

start the day when generally the grid

uses dirtier electricity generated from

likes of gas and coal for example

if we move on to have a look at the app

and bear in mind I'm recording this in

May 2023 so this is liable to change

over time which I'm sure it will so some

of this information may end up out with

it I would say that the app was one of

the main reasons I went for the give

energy equipment yeah the visuals on the

app make it so easy to use and

understand and you get a clear visual of

exactly what's happening at almost real

time and the little electrons that fly

around the images on the screen tell you

where the electricity is Flowing to and

from and from how much very clear very

concise and a nice neat little graphic

in the middle you have the home and the

power that's being consumed and then

around the outside where that power is

coming from whether that's from the

battery Grid or solar panels and if you

have any give Energy Smart plugs or

compatible EV charges in your home as

well then they will also show up on this

visual so very clear on the power that

you're using at any one time you can see

that you have a home and away option and

this will depend on whether you are

connected to the same Wi-Fi network that

the inverter is on if you are then it

will connect to the home option and will

refresh the data every 10 to 15 seconds

if you're not on the same network it

will use the away option which draws the

data from the cloud and refreshes

roughly every five minutes I think this

could be a little better I think usage

every five minutes isn't particularly

useful I'm not really sure why this

couldn't be updated more frequently you

can then also click on any of the icons

and that will show you the daily stats

for each element again my experience of

this is it always seems to be about an

hour behind for some reason whether

you're on the home or away setting yeah

the cloud interface is generally pretty

much up to date I'll talk more about the

cloud interface in a few minutes but I

tend to use this more than the app for

checking up to date daily generation and

Export as a web updater it's just much

more real time if we look at the

navigation at the bottom of the app you

can see that this is dominated by a big

player button I really like this as it

makes carrying out some of the tasks

relating to some parts of the smart

tariffs that you may want to do very

accessible and very easy to kick off if

you press the play button you get four

options one is an information button

which gives a very useful guide showing

what each option does there's a battery

with a plus option on that will charge

the battery from the grid a battery with

a minus sign that discharges a battery

to the grade at full power a pause

button that stops the battery from

charging or discharging and the player

button which puts the battery back to

normal operation there are also a couple

of other setting buttons on this screen

on the right hand side towards the top

the top one is where you can configure

the different modes of the system if you

are on an off-peak tariff such as

octopus flux octopus core for example

you can set the times for the off-peak

rate and then get the battery to charge

to what percentage you would like to

charge it to overnight you can also set

this to charge from just solid or both

the grid and solar there's also a

discharge mode which suggests you can do

the same and set a time period for

discharge as well this would be

particularly useful for tariffs such as

flux if you wanted to discharge your

battery during the 4 to 7 PM peak times

however my experience is when I set this

to a time period it doesn't discharge

the battery to run the house at all

outside of those peak hours instead

draws from the grid I've looked up the

settings and the web app to do this as

well and I cannot find a way to automate

this other than using something like

home assistant alongside it if you know

of anywhere to do this without using

home assistant please let me know in the

comments lastly on the home page is an

option to click on the battery settings

and this shows the current percentage

and if you click on that it takes you to

a graph that shows some more detailed

information including the current

wattage voltage and Battery temperature

the graph at the bottom shows the power

usage throughout the day and also the

battery percentage as well and then on

the other options on the navigation

there's a number of different graphs to

view as standard all data is shown for

the selected time period but can be

colored by selecting or deselecting what

you want to see one shows the peak usage

for Generation home consumption battery

power and grid importer or Xbox and I

really like this as you can quickly see

what the system has been doing

throughout the day there are also some

other graphs as well where you can see

your daily weekly monthly yearly and

all-time consumption for your system

again this can be filtered on home

consumption solar generation battery

charge battery discharge grid power in

and also grid power out all very useful

statistics very easy to understand and

to determine how you want to use a

system overall very impressive from give

energy and a great complement to their

Battery Systems the web app is also very

useful and provides even more

information on the app I like the

graphics that you get on the home page

including how your system has helped to

save the world for example the

equivalent number of trees you would

have planted based on how much energy

you've generated and saved from being

from being grid usage again it's very

clear to see how the electricity flows

and all its important metrics are either

and easy to see as well I won't go into

too much detail about this or I'll be in

an even longer video but any of the

widgets can be maximized to view the

items in further detail and you might

recognize some of these graphs from my

monthly stats videos as well so I've

already discussed some of the pros of

the systems now let's move on to some of

the downsides that I've found I've

already touched on the automations but

mostly automation options are really

good with them they give energy

interface and do just work but to do

very little with them I think this is

one area that could be improved

especially with some of the smart

tariffs that are now coming along and

all of those more options in the cloud

web app I still could not find anything

to make it do the discharge during the

peak times for octopus flux for example

and schedule on a daily basis number two

is bug fixing it's been a number of

people have had issues with the battery

charge random jumping up or down as it

recalibrates you may have heard this

referred to as an SOC or state of charge

issue this issue feels like it's existed

for a long time now I cannot imagine how

frustrating it must be for those users

that are seeing this they spent a lot of

money on the home battery system only to

find it cannot reliably tell them how

full their battery actually is

thankfully I've never seen this happen

to my system but if this is something

you are seeing with your game Energy

System then stay tuned because there

might be a resolution coming for this

I've seen it mentioned on some forms

that this happens when the install is

done collaborate the battery properly so

what's essentially meant to happen

during the commission of the battery is

that it's completely drained to zero

percent and it's in recharge fully up to

100 I'm also seen some others say that

it's when the battery is not discharged

to four percent and increased to 100 on

a weekly basis this can sometimes occur

as well apparently determining the state

of charge in home batteries and also an

electric cars as well apparently is

quite common the difference is that

electric cars sit still for a long time

so they have time time to Auto

recalibrate during that time whereas on

batteries are in use constantly which

makes it a lot more difficult to fix

thankfully at long last as of the fourth

of May give energy now appear to have

released a firmware fix that resolves

this issue I believe this has been it's

tested extensively with a large user

base but I've also heard of some users

still having issues with it so my advice

currently would be if you don't see any

issues with this give it a few weeks for

people to get upgraded and iron on

problems if you do sit with SRC issue

then I would upgrade now and hopefully

that resolves the issue for you the

third point is related to the previous

issue as well it does seem to take give

energy a long time to release both their

book fixes for issues such as the soc

charge and also for the new products as

well the EV charges being advertised on

the website for a long long time now but

there's still no sign of any stock

anywhere and no updates from give energy

as far as I've seen to suggest that it's

coming anytime soon as well I think give

energy could do a bit better job with

the communications here being a bit more

trans apparent about the dates for

product releases instead of over

promising and then under delivering I

have no evidence to back this up but

this is just my theory I think that the

expansion of the industry as a whole has

quite a lot of problems for give energy

including the supply chain issues that

they've seen as well throughout covered

and demand for the products must have

increased exponentially all that time as

well I think it's difficult as a growing

business to expand that quickly and to

keep up with everything and in general

new product development is very very

hard so I do have some sympathy with

them here hopefully they can improve

this as the team grows going forward if

you want to know more about any of the

give energy equipment I would highly

recommend joining the Facebook group

give energy battery owners they have

some great information and resources on

there and they also have a team of give

energy staff that are very very helpful

on there we'll answer all your questions

they're very proactive and have been

very quick to help people with the SRC

issues giving them direct access so

definitely get yourself on there if

you've got a giveaway energy battery at

home so in summary taking everything

into consideration would I recommend

give energy to family and friends

absolutely I know I've beaten up on the

bug fixing timelines a little bit there

but overall I'm very very happy with my

system it was installed on December the

19th 2022 and has performed absolutely

flawlessly since it was installed I

haven't had to do any maintenance or any

bug fixing online whatsoever it's just

worked and it's done everything that I

expected of it in terms of reducing my

grid usage and offers all the

flexibility that I wanted from the extra

capacity for the 9.5 kilowatt hour

battery I love the fact that from

roughly about February now I've been

able to run mostly on solar and the

battery power and I think for my usage

the 9.5 kilowatt hour battery capacity

is absolutely perfect it's just slightly

above my daily usage and I very rarely

run out of power during the day

hopefully it continues it also gives you

enough options to be as Hands-On or as

hands off as you want with this if you

want to plug it in and leave it you can

if you want to have a mess around with

the settings and try and optimize it for

your usage then there's enough options

in there to do that as well all in all I

would say it was a great product well

made great design and like most of these

things these days with software upgrades

and firmware upgrades in future it

shouldn't continue to get better as well

if you have any experience of any of the

give Energy Products yourself let me

know in the comments how you get on with

yours I'd be very interested to hear

hopefully this video was useful if so

please consider clicking the like button

and subscribing to my channel there's

lots of useful content coming up around

this sort of subject my solar panels

electric vehicles and I'm also attending

the fully charged show in Harrogate in a

couple of weeks as well I'll try and get

some content for a video or two for that

as well thank you as always for all of

your comments support and questions and

that's it for now and I'll see you on

the next one