Dasar-dasar MPLB mengenal dan memahami korespondensi

Summary

This video explains the concept of correspondence, particularly in the context of business communication. It traces the history of letter writing, its continued relevance, and its importance in organizations. The script outlines two types of correspondence: external and internal. Key features of business correspondence are also discussed, including its informative or persuasive nature, standardized structure, clear messaging, and formal tone. The video emphasizes how correspondence plays a crucial role in the smooth operation of businesses and organizations, ensuring effective communication and contributing to business success.

Takeaways

• 😀 Korespondensi, or correspondence, refers to letter-writing, a once-popular activity now overshadowed by digital communication but still essential in organizations.
• 😀 Despite the decline of personal letter-writing, correspondence remains a vital communication tool in business and organizational contexts.
• 😀 The term 'korespondensi' comes from the English word 'correspondence' and the Dutch 'korespondentie,' referring to the exchange of letters between parties.
• 😀 Korespondensi is divided into two types: external correspondence (communication with outside parties) and internal correspondence (communication within the organization).
• 😀 In business communication, letters serve multiple purposes such as informing, requesting, notifying, documenting agreements, and preserving historical records.
• 😀 Business correspondence is characterized by a clear, single message to facilitate understanding and avoid confusion.
• 😀 A formal tone is required in business letters to maintain professionalism, ensuring the use of proper language without colloquial terms.
• 😀 Letters in business communication often aim to inform or persuade, helping to establish partnerships or clarify business-related details.
• 😀 A standardized format is used for business letters, including elements like letterhead, opening, body, closing, and signature.
• 😀 Korespondensi plays a crucial role in smooth business operations, ensuring that effective communication channels are maintained, leading to business success and profitability.
• 😀 Despite the shift to digital methods, correspondence remains a fundamental activity in organizations, facilitating efficient communication and collaboration.

Q & A

What is the meaning of 'korrespondensi' in the context of the script?

'Korespondensi' refers to the activity of exchanging letters or correspondence. In the context of the script, it specifically refers to the process of sending and receiving letters between two parties, which was once a popular activity, especially before the advent of modern communication technologies like gadgets.

What is the historical significance of korespondensi or letter-writing?

Letter-writing, or korespondensi, was an essential form of communication before the digital age. It was especially popular among teenagers who enjoyed writing and exchanging letters, and it played a crucial role in both personal and organizational communications.

How does the script define korespondensi etymologically?

The term 'korrespondensi' is derived from the English word 'correspondence' and the Dutch word 'korespondentie.' It means a relationship or activity where two parties exchange letters or communication.

What is the main distinction between external and internal correspondence in an organization?

In an organization, external correspondence refers to communication between the organization and outside parties, while internal correspondence involves communication within the organization, including between central offices and branch offices.

What are the essential functions of letters in business communication?

In business communication, letters serve multiple purposes such as conveying information, making requests, acting as official notifications, representing agreements, providing guidance, commemorating events, and serving as historical documentation.

What are the key characteristics of business correspondence?

Business correspondence has several key characteristics: it is informational or persuasive, it follows a standard letter format (including elements like letterhead, introduction, body, conclusion, and signature), it delivers a single message, and it uses formal language appropriate for professional communication.

Why is it important for business correspondence to have a single core message?

It is important for business correspondence to have a single core message to ensure clarity and focus. This makes it easier for the recipient to understand the main purpose of the letter and prevents confusion.

What role does formal language play in business correspondence?

Formal language in business correspondence is crucial because it reflects professionalism and ensures that the message is conveyed respectfully and appropriately. Using informal or colloquial language could undermine the professionalism of the communication.

How does korespondensi contribute to the success of a business or organization?

Korespondensi plays a vital role in ensuring smooth communication within a business or organization. It helps in maintaining relationships with external parties, facilitates clear internal communication, and ultimately supports the efficiency and success of the organization's operations.

What impact does well-executed business correspondence have on an organization's growth?

Well-executed business correspondence can significantly contribute to an organization's growth by fostering effective communication, building partnerships, enhancing clarity in negotiations, and ensuring that business operations run smoothly and efficiently, all of which lead to maximized profits and business success.