Freeing up newsroom time: How Amedia’s AI sandbox will allow reporters to do more

WAN-IFRA
6 Mar 202441:16

Summary

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Takeaways

  • 🌐 欢迎参加第三届创新本地网络研讨会,有来自30多个国家的人士参与。
  • 👩‍💼 Cecilia Campbell H 是创新本地项目的编辑,与 Nicholas Yason H 一起推动该项目。
  • 🤖 本次研讨会的主题是挪威地方媒体集团推出的全新AI沙箱,旨在为记者提供工具。
  • 📰 创新本地是首个全球本地媒体论坛,旨在促进媒体专业人士交流想法和解决问题。
  • 🌍 研讨会通过Zoom平台进行,鼓励参与者在问答环节提问。
  • 👨‍💼 Marcus Rasanen 是挪威地方媒体集团新闻部的主任,分享了他们如何利用AI沙箱。
  • 🚀 AI沙箱的目的是帮助记者节省时间,提高工作效率,同时保持内容的真实性和可信度。
  • 📈 媒体行业面临全球性挑战,如成本上升和通货膨胀,AI技术可以帮助应对资源减少的问题。
  • 📝 AI沙箱不仅是工具,还是一个实验平台,可以让记者在安全环境中尝试不同的AI功能。
  • 📱 通过AI沙箱,记者可以快速生成文章摘要、改进标题和寻找采访源。
  • 🔍 强调了在使用AI工具时,记者需要进行事实核查,确保内容的准确性。
  • 📅 下一次创新本地网络研讨会将在3月20日举行,主题是受众发展和社区服务。

Q & A

  • 创新本地网络研讨会的目的是什么?

    -创新本地网络研讨会的目的是为本地媒体专业人士创建一个全球论坛,以交流可行且可扩展的想法,特别关注本地新闻业务所面临的机会和问题。

  • Cecilia Campbell H和Nicholas Yason H是如何参与创新本地项目的?

    -Cecilia Campbell H是创新本地项目的节目编辑,而Nicholas Yason H是节目主任。他们两人将创新本地的理念带到了WAN-IFRA,并与他们合作交付该项目,汇集了来自世界各地的本地媒体专业人士。

  • Marcus Rasanen在创新本地网络研讨会中扮演什么角色?

    -Marcus Rasanen在创新本地网络研讨会中扮演评委的角色。

Outlines

00:00

🌟 创新本地网络研讨会介绍

本次网络研讨会是创新本地项目的第三次定期活动,由Cecilia Campbell H主持,她是创新本地项目的编辑,与她一同出席的是项目总监Nicholas Yason H。他们介绍了创新本地项目的宗旨,即创建一个全球性的本地媒体专业人士交流平台,分享可操作和可扩展的想法,专注于本地新闻业务的特殊机遇和问题。此外,他们还邀请了挪威本地媒体集团的新闻总监Marcus Rasanen,分享他们最近为旗下千名记者推出的全新AI沙箱,并讨论了他们希望通过这个项目实现的目标。

05:01

🤖 AI沙箱的潜力与挑战

Marcus Rasanen分享了关于AI沙箱的见解,他认为即使小出版社或独立报纸新闻编辑室也可以利用现有工具完成80%到90%的工作,而无需太多开发工作。他谈到了自己在新闻业的背景,以及A媒体在挪威的业务模式和挑战。他强调,尽管AI技术提供了许多机会,但信任是新闻行业最宝贵的资产之一,他们希望通过AI沙箱帮助记者更有效地与人们交流,而不是简单地生成更多相同的内容。他还提到了A媒体如何通过制定指导方针来负责任地利用AI,以及如何保护内容不被用于训练大型语言模型。

10:02

📰 利用AI沙箱提高新闻工作效率

Marcus Rasanen通过实际演示,展示了AI沙箱如何帮助记者提高工作效率。他上传了一份关于市政会议的PDF文件,并使用AI沙箱对其进行了摘要,快速提取了关键信息,为撰写新闻稿件提供了基础。他还展示了如何使用AI沙箱生成新闻标题,并强调了在使用这些工具时需要精确的提示。此外,他还提到了AI沙箱的其他功能,如将文本转换为音频,并强调了在发布前进行事实核查的重要性。

15:05

🔍 AI技术在新闻编辑室的应用

Marcus Rasanen讨论了AI技术在新闻编辑室中的应用,包括如何使用AI工具来提高记者的工作效率和创造力。他提到了A媒体已经实施的一些项目,如使用AI分析编辑内容、个性化服务、音频转文字等。他还介绍了A媒体如何通过AI沙箱收集使用数据,以便改进和开发新的工具,如自动写作者和事实核查器。此外,他还强调了在安全环境中实验AI工具的重要性,以及如何通过这些工具传播专业知识和技能。

20:06

📢 与观众互动和未来计划

在网络研讨会的最后阶段,Cecilia和Nicholas回答了与会者的问题,并讨论了AI在新闻制作中的透明度问题。他们强调了向读者明确告知AI参与新闻制作的重要性,并分享了A媒体如何通过AI沙箱收集反馈和改进工具。此外,他们还提到了未来的计划,包括将AI沙箱整合到内容管理系统中,并根据记者的反馈继续开发新的功能。最后,他们邀请与会者参加未来的网络研讨会,并鼓励大家在公司内部传播创新本地项目的信息。

Mindmap

Keywords

💡innovate local

创新本地化(innovate local)是本次网络研讨会的主题,旨在为本地媒体专业人士提供一个交流可执行和可扩展想法的全球论坛。它强调本地新闻业务特有的机遇和问题,尤其是关注本地新闻市场的挑战。

💡AI sandbox

AI沙盒(AI sandbox)是指挪威地方媒体集团为旗下记者推出的一个全新的人工智能实验平台。该平台允许记者在一个安全的环境中尝试和使用各种AI工具,以提高工作效率和内容创作质量。

💡local media

本地媒体(local media)指的是在特定地理区域内运营的新闻媒体公司,它们通常关注当地的新闻事件和社区动态。这些媒体机构面临的挑战和机遇与国际或全国性媒体有所不同。

💡digitalization

数字化(digitalization)是指将传统的纸质媒体内容转换为数字格式,并利用互联网和移动设备等数字技术进行传播的过程。这一转型对于新闻媒体来说至关重要,因为它有助于扩大受众范围并提高运营效率。

💡editorial and business topics

编辑和商业主题(editorial and business topics)涉及新闻内容的创作、编辑、发布以及媒体公司的商业运作和盈利模式等方面。这些主题对于新闻媒体公司来说至关重要,因为它们直接影响到内容的质量和公司的可持续发展。

💡subscriptions

订阅(subscriptions)是指读者为了定期接收新闻媒体提供的内容而支付的费用。对于许多新闻媒体公司来说,订阅收入是其主要的收入来源之一,有助于确保稳定的收入流和读者忠诚度。

💡fact checking

事实核查(fact checking)是指验证新闻报道或其他信息来源中的事实准确性的过程。在新闻行业,事实核查是确保报道真实性和可靠性的重要环节,有助于维护媒体的公信力。

💡trust

信任(trust)在新闻行业中是极为重要的概念,指的是读者对媒体提供的信息真实性和可靠性的信念。建立和维护信任对于媒体机构的长期成功至关重要。

💡local identity

本地身份(local identity)是指新闻媒体与其服务的特定地区或社区之间的紧密联系和认同感。本地媒体通过关注本地事件、文化和居民的需求,来塑造和强化其本地身份。

💡live demo

现场演示(live demo)是指在网络研讨会或现场活动中,演讲者实时展示产品、服务或技术的过程。通过现场演示,观众可以直观地了解产品的功能和操作方法。

Highlights

本次网络研讨会是第三届innovate local定期网络研讨会,吸引了来自全球20-30个国家的参与者。

innovate local是全球首个专注于地方媒体的论坛,旨在促进媒体专业人士交流可行且可扩展的想法。

innovate local项目由Cecilia Campbell H和Nicholas Yason H共同发起,他们都有国际媒体行业的工作经验。

特邀嘉宾Marcus Rasanen是挪威地方媒体集团新闻部的主任,代表了创始会员公司之一。

Marcus Rasanen将分享他们最近推出的AI沙箱,以及他们希望通过这个工具实现的目标。

innovate local项目旨在为新闻媒体公司提供国际论坛,关注地方新闻业特有的问题和机遇。

网络研讨会每月举办两次,每次由一位出版商案例呈现,并聚焦于他们如何解决一个明确定义的问题或机遇。

AI沙箱的目的是为记者提供一个工具,帮助他们在本地新闻室中节省时间。

AMedia拥有超过120家报纸和超过1000名记者,覆盖挪威全境。

AMedia的商业模式主要面向订阅用户,拥有超过700,000名订阅者和超过2,000,000名每日读者。

AI技术的目标不是取代记者与当地社区的互动,而是支持和扩展这种联系。

AI沙箱的推出是为了帮助记者更有效地利用与人们的交流,提取更多信息。

AMedia建立了一些关于如何负责任地使用AI的指导方针,以帮助编辑确定他们如何接近AI。

AI沙箱是一个安全的环境,允许记者自由实验AI工具,而不必担心数据安全问题。

AMedia的AI沙箱是一个动态发展的平台,它根据记者的使用情况不断更新和改进。

AMedia通过AI沙箱收集的数据来指导产品开发,使记者的使用模式直接影响新工具的开发。

AMedia计划将AI沙箱集成到记者的工作流程中,使其成为日常工作的一部分。

innovate local网络研讨会提供了一个平台,让地方媒体专业人士分享和学习如何利用AI技术提高工作效率。

Transcripts

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all right let's get this show on the

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road so hello and a very warm welcome to

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our third regular innovate local webinar

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it's fantastic to have people joining us

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from over um 20 30 countries across all

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continents uh and I do hope you'll find

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today's case valuable and inspiring um

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my name is Cecilia Campbell H and I'm

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the innovate local program editor and

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with me I have program director Nicholas

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yason H and the two of us took the idea

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of innovate local to WAN ifra uh and

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we're very happy to be partnering with

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them to deliver the program bringing

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together local media professionals

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across the world um Nicholas and I have

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both worked in the media industry

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internationally uh but we're now back in

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our country of origin which is Sweden

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Nicholas lives in Stockholm I live in

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malma in the South and today we're

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really happy to be joined by Marcus

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rasanen who um is director of news at

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Norwegian local media group or media

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we're extra happy to have Marcus here as

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he represents one of our founding member

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companies so thank you for your support

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Marcus it's much

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appreciated Marcus is going to talk

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about yeah good to see you Marcus is

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going to talk about uh the brand new AI

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sandbox they launched to their thousand

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thousand journalists last week and what

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they're H hoping to achieve with that if

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you have any questions during the

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webinar please put them in the Q&A

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section at the bottom of the zoom

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interface and then we'll have a Q&A uh

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uh session at the end of the

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presentation before I hand over to

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Marcus let me just say a few words about

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this

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program so innovate local is the first

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global forum for local media the idea is

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to create a space where media

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professionals can exchange actionable

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and scalable ideas with a focus on

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opportunities and problems that are

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particular uh to the business of local

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journalism um the program is aimed at

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anyone working in news media company

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which operates in its own geographical

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community so until now there's been no

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International Forum with a focus on the

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particular problems and opportunities of

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local media so uh yes newsrooms and

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markets defer from region to region from

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country to Country so I think that's why

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there's not been anything till now but

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we've see is that the needs of local me

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people and local businesses have more in

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common than not across different

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countries so that's our starting point

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there's no Silver Bullet but there is

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lots of ground baking work being done by

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Folks at local news Publishers all over

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the world so we want to bring you all

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together and this program is for you and

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by you we're delivering two case

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webinars a month presented by one of you

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uh each webinar features one publisher

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case and focuses on how they worked with

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one clearly defined problem or

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opportunity so the webinars take place

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every other Wednesday at 3:00 European

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time uh and they will cover all kinds of

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editorial and business topics which are

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particularly relevant to local media

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some will be more of more interest to

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you than others depending on what your

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role is at your company so the idea is

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that you can tap into this resource when

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it suits you and of course all webinars

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will be available to watch On Demand

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afterwards so we'll publish the webinars

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write up of cases and other resources

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all on the innovate Local website so

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have a look there all right let's get on

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to today's case Marcus welcome to

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innovate locco thank you so much for

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being here today to tell us about how AR

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media is hoping to free up time in the

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local newsrooms by creating an AI

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sandbox as a tool for all your local

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journalists I'll let you explain

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how all right yeah I'll try thank you

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very much for the introduction Cecilia

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I'm very very very happy to be talking

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to all of you so the most nerve-wracking

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moment of any webinar of course is

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sharing your screen no amount of AI

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sandboxing will will help us do

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that uh I think we're good can you

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confirm

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Cecilia I can conf I can confirm yes

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perfect

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yeah so um yeah um I'm really thrilled

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to be part of uh of this webinar series

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because I think it's um it's something

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that the international scene for Journal

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journalism has lacked as cilia so

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eloquently explained um for us um we

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wanted to sort of um put the spotlight

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on the opportunities that AI represent

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and also uh try to make it as relevant

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as possible for even smaller Publishers

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or Standalone newspapers newsrooms uh

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it's my opinion that what we do here uh

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you can probably do 80 to 90% of it uh

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with little to know development work

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just by using available tools today so

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that that is the basis of what I'm going

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to show you I'm going to talk a bit

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about our Challenge and our setup and

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our IDE of soling that and I'm also

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going to do a live demo uh hopefully

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it's going to go as planned but this

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things are uh notoriously unpredictable

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so let's

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see um just a couple of words uh about

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myself and my background I'm the

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director of news at am media uh I worked

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in two local newspapers in Northern

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Norway for 11 years I held almost every

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role imaginable in those uh those titles

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uh and I've also always been interested

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in technology and de

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development uh and actually at one point

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in my life I decided while working in a

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newspaper to found a company that um

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developed and sold publishing systems to

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small newspapers which was ironically

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bought by am media before I started

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working for am media so that was that

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was a fun twist uh since 2023 I've

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worked in our Central organization so

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not in any newsrooms but um but as um as

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part of the central organization

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here so yeah uh first of all it's

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important for me to um most of you are

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probably somewhat familiar with what a

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media are but for those who

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aren't uh we consist of more than 120

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newspapers all over Norway which is

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quite a long country as you might have

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noticed so basically we have more than a

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thousand journalists uh situated all

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around the country uh we are more than

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700,000 subscribers our uh business

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model is primarily uh geared towards

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subscriptions wasn't that way before but

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we've done a huge am amount of work in

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terms of digitalizing our subscriber

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base and also we've got more than 2

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million daily readers so that's that's

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who we are uh if you can see my pointer

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now I'm trying to point out where I

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started my career in local news media in

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a town called

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Buddha I noticed a couple of Swedish

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names in the chat uh so you probably

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heard about the local football team

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there Buddha glimp which I'm quite proud

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of just needed to get that in there okay

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so um our local newspapers and newsrooms

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are our core that's the core of a media

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that will never change so everything we

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do is uh is geared towards solving the

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problems that arise locally that's a

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really important principle for

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us so when we're approaching all these

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questions all these uh possibilities all

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these challenges that artificial techn

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technology and artif artificial

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intelligence presents it's very

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important for us to remember that we

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need to to do it in a way that supports

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uh our local news rooms we're not trying

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to uh the aim for us is not trying to uh

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you know just uh work more effectively

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on a news desk providing even more of

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the same content uh that uh pretty much

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anyone can do generically our goal is to

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support um the meeting between humans

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our presence in our local societies and

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uh and our local identity so that's just

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something I wanted to to state before

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the

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presentation okay so this is a picture I

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I like uh very much it's O yanes to the

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left here he's a journalist in a small

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newspaper that we own in the west of

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Norway that's called

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Fon his uh on this picture his um

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recording a podcast Series where he

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interviews a man to the writer called

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BNA who's dying he's got a cancer

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diagnosis uh B actually died a couple of

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weeks ago and olanes has made a quite

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touching podcast Series where he

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interviews B about his uh perspective

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towards life itself I might say um it's

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it's a really touching touching series

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if any of you speak any Norwegian I

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would recommend it but the point about

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this picture is I think it's uh you know

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it's just uh it's just made his own

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podcast studio uh in a cabin and this is

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basically what a media is and the AI

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technology can never replace this you

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can never replace meeting humans uh and

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getting them to tell their

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stories so that's that's sort of our um

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our objective here it's not to replace

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this it's to expand upon

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this uh as you all know uh we've got the

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global challenge going at the moment in

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terms of uh Rising costs uh inflation

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and in Norway that's quite

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brutal uh most media most Publishers and

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most

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newsrooms uh are going to have to make

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to with less people than they did just a

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year or two ago because of the global

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economy and the

play10:29

and the things arising the problems

play10:31

arising from that so that's a problem we

play10:34

need to solve we need to serve our

play10:37

readers and our users with less

play10:39

resources than we did before and they

play10:41

kind of expect more in return because uh

play10:45

they measure us against Global uh

play10:48

entertainment providers or other

play10:50

providers of um of

play10:53

content and obviously this uh this is

play10:56

quite the conundrum so the question we

play10:59

tried to to answer or start answering

play11:02

with our AI sandbox is how can we help

play11:04

oanes here to extract even more from

play11:06

meeting people like

play11:09

P so that's one part of the equation

play11:11

we're trying to solve with the AI

play11:13

sandbox the other part and perhaps one

play11:16

of the biggest challenges when we as a

play11:18

media industry face the opportunities

play11:20

presented by AI is

play11:22

trust because I'm of um the opinion that

play11:25

trust is one of the most valuable things

play11:28

uh that we have

play11:29

in um in um the global news industry and

play11:34

obviously this trust as you can see on

play11:36

these slides uh might be you can say

play11:39

challenged by the opportunities that AI

play11:42

provides this is a small newspaper in

play11:44

Norway that uh probably have discovered

play11:47

mid Journey or gencraft or image

play11:49

generator of sorts and uh started

play11:54

illustrating their articles uh primarily

play11:57

using that

play11:59

I would not Advocate that I don't think

play12:02

that's um I don't think I don't think

play12:05

that's the way to sort

play12:06

of um sort of

play12:10

uh you know we we need to we need to

play12:13

never lose sight of the trust Dimension

play12:16

and if you start doing this I think

play12:17

there's a danger that uh we just uh more

play12:21

of the same kind of content stream

play12:24

that's going to pop out uh pop up in um

play12:27

more frequent variety that we have seen

play12:29

lately because of AI possibilities and

play12:32

also you know generating photo realistic

play12:36

is images I would not recommend doing

play12:39

that but some local newspapers in Norway

play12:41

have tried to do that um I'm not really

play12:46

sure about the results so this is

play12:48

definitely not what we're trying to

play12:49

solve with our a

play12:51

box uh trust as I mentioned is one of

play12:54

our primary Commodities and to help our

play12:57

newspapers uh exploit AI in an

play13:00

Innovative but responsible way we've

play13:02

established some guidelines uh for them

play13:06

that will help their the editors uh

play13:08

determine how they approach AI basically

play13:11

these are not strict rules every editor

play13:13

must determine their own rules but I

play13:15

think they need some guidance and we

play13:17

tried to provide that for instance we

play13:19

don't recommend using photo realistic AI

play13:22

generated images to illustrate our

play13:24

articles that's just one one example

play13:27

obviously we don't Advocate uh putting

play13:31

sensitive information into third party

play13:33

services and so forth so the trust

play13:37

Dimension is important for us to sort of

play13:40

solve when we're trying to do this and

play13:42

also if you look around yourself in in

play13:45

the world today there's a bigger picture

play13:48

uh as I mentioned we're quite heavily

play13:50

geared towards subscription Revenue uh

play13:53

we want to protect our content uh from

play13:57

uh being used to training

play13:59

big llms large language

play14:01

models uh if our content is going to be

play14:05

used to train llms we want to know how

play14:07

it's going to be used and we want to

play14:09

control it so that's uh a principle that

play14:11

we try to apply when when making our own

play14:13

AI sandbox and basically we want the

play14:15

freedom to be able to experiment with

play14:17

editorial use of AI in a safe

play14:19

environment which you really can't do if

play14:21

you just uh publish or feed unpublished

play14:26

articles into chat gp4

play14:29

um so that's another part of the problem

play14:31

we tried to to

play14:34

answer um in Amia we have actually

play14:37

explored AI for quite a few years uh

play14:40

since 2018 we we had our own dedicated

play14:42

team of AI Specialists that supports all

play14:45

our lines of business um so it's not

play14:49

entirely new ground uh but we have

play14:53

focused our efforts towards other things

play14:55

than um than sort of the products or the

play14:58

improvements that uh that meet the

play15:01

readers and users and our journalists

play15:04

we've we have trained a lot of language

play15:07

models that helps us analyze and

play15:09

understand our editorial content we've

play15:11

done a lot with personalization

play15:13

obviously we got a huge amount of data

play15:15

since we have so many subscribers which

play15:17

we have good and structured data about

play15:20

and also we used it for simple tools

play15:22

like converting audio to text and and

play15:25

such um one of the big projects which we

play15:29

want to exploit more the coming years is

play15:32

how we can use our AI plat platform and

play15:35

our structured content data um and how

play15:39

that might be able to power up our uh

play15:42

publishing system because obviously if

play15:44

you can integrate uh AI tools directly

play15:48

uh into the workspaces of our

play15:50

journalists then that's very interesting

play15:52

and this sandbox is kind of the first

play15:54

step towards that but not quite I'll

play15:56

show you the difference in the demo

play15:59

okay so that's the background and the

play16:01

reason why we want to do this um I think

play16:06

this is where I try to go live uh with

play16:09

my demo so that's another nerve-wracking

play16:13

moment just a couple of seconds and I'll

play16:15

try

play16:17

to

play16:26

uh uh

play16:29

okay sorry I need to hide a couple of

play16:32

panels here um can you see my screen

play16:38

Cecilia yes I

play16:40

can yeah perfect it's good okay so this

play16:44

is basically the interface of our AI

play16:46

sandbox when uh every one of our more

play16:49

than a thousand journalists uh go into

play16:52

this sandbox they they're met with this

play16:55

interface and sort of the idea here is

play16:57

twofold for one we want to control the

play17:00

content that we put into it we don't

play17:02

want it to be used or abused and the

play17:05

second part of it which which is kind of

play17:07

the coolest thing is um we're using what

play17:11

we call our journalistic hive mind in am

play17:14

media as I said we're more than a

play17:16

thousand journalists situated around the

play17:18

whole country of Norway and what we do

play17:21

when when these journalists use this

play17:23

sandbox is we're logging their use and

play17:26

we're getting IDs for product

play17:27

improvements Direct IR ly from the use

play17:30

cases that they prompt into our models

play17:33

so just to give you give you an example

play17:35

if um if a large part of the use is um

play17:40

making U or if um if someone uses this

play17:45

to summarize articles then obviously we

play17:47

can make functionality that does exactly

play17:49

that which we've done here if uh another

play17:53

use case is uh writing better headlines

play17:57

then obviously we can Implement that or

play17:59

develop that capacity and so we want the

play18:02

organic use of our journalists to be our

play18:05

guideline when we develop their

play18:07

workspace basically and I'll show you a

play18:10

couple of things which we've already

play18:11

implemented and this is uh this is a

play18:14

Sandbox that is a living thing I'm

play18:16

pretty sure there are developers right

play18:18

now doing something under the hood there

play18:20

so I'm I'm hoping this uh beta version

play18:24

is is cooperating with me so first I

play18:27

just wanted to give you a C of ideas of

play18:29

how this would this will help our

play18:30

journalists in their their um their work

play18:34

uh for instance a typical task for a

play18:37

local journalist in Norway is keeping

play18:39

track of all the these uh municipality

play18:42

meetings or Council meetings or planning

play18:44

meetings uh I just went and brought a

play18:49

report from my hometown of Buddha here

play18:52

which I found on the web page and I'm

play18:55

going to do this demo in English

play18:57

obviously because language is is not a

play18:59

barrier here so here I've just uploaded

play19:03

the PDF with uh with information about

play19:07

the meeting that's going to be held and

play19:09

obviously you can do simple things like

play19:12

uh prompting that you're a journalist

play19:14

and you want a summarized version of

play19:18

this for instance if you you can't be

play19:21

bothered reading through the

play19:27

documents

play19:31

and obviously the better the prompt as

play19:33

you probably know the more concise the

play19:35

output

play19:42

is so let's see if the sbox corporates

play19:45

here yeah so here I got a couple of

play19:47

buildings the city of Buddha has receiv

play19:49

received an application from nor gra

play19:51

this is which is a travel traveling

play19:53

agency for co-financing of marketing for

play19:56

a direct route between Buddha and

play19:58

Helsinki and I can read that fer has

play20:01

decided to do a direct route between

play20:02

Buddha and Helsinki which is obviously

play20:04

an interesting story for me to write

play20:06

about is local journalist

play20:07

Sima

play20:10

um so I want to uh speed up the work a

play20:22

bit and obviously you need the prompts

play20:25

to be precise which is a large part of

play20:28

implementing the sandbox now um and

play20:30

helping our journalists use this eff

play20:33

efficiently of course we use quite a lot

play20:35

of time uh

play20:41

training

play20:43

so let's see what what we come up with

play20:46

here okay that's that's fine and also I

play20:50

can read a quote from the mayor which is

play20:53

fine which I'm quite sure the AI have

play20:56

invented because budha does have a

play20:57

different different mayor now so just

play21:01

just a a case in point when it comes to

play21:04

fact

play21:05

checking what you're going to do but

play21:08

okay uh

play21:19

could I want the more Tablo headline I

play21:22

don't think that's that will cut

play21:24

it okay I like the last one there

play21:38

and I don't want the quotes from the

play21:46

mayor okay so now basically in my

play21:49

mind uh I've got what I might call a

play21:53

base for an article not a finished

play21:54

article it's not fact checked I not

play21:56

spoken to anyone but with a couple of

play21:59

minutes of work and prompting I

play22:01

basically uh I done a lot of generic and

play22:06

uh frankly quite unnecessary work so

play22:11

using this you can then expand upon this

play22:14

you could for

play22:15

example ask the sandbox which sources

play22:19

you would

play22:26

use

play22:28

and I'm pretty sure you get decent

play22:31

responses what's interesting for those

play22:33

of you who are watching this and think

play22:36

oh this this is cool but I can't do this

play22:38

with my local newspaper well you kind of

play22:41

can I don't think it's it's really that

play22:44

difficult uh basically this uses chat

play22:47

GPT Force engine and we've just built an

play22:50

interface for it uh what I would say is

play22:53

I would not recommend uh feeding uh

play22:56

information unpublished information

play22:58

sensitive information into chat GPT

play23:00

directly I would definitely recommend

play23:02

putting it in a safe environment which

play23:05

would not be a huge body of work to get

play23:08

done but basically by just uh just a

play23:12

couple of easy prompts I've got the base

play23:14

for an article and I got a list of quite

play23:17

good uh sources which I could interview

play23:19

about this so that's just one example uh

play23:22

of how you can use this as a journalist

play23:25

to become a bit more efficient and to to

play23:27

save a bit of time um I wanted to do

play23:31

another example just

play23:33

quickly so yeah uh let's imagine that

play23:36

I'm a journalist still in my hometown of

play23:39

Buddha that's uh that just started work

play23:43

uh

play23:45

and and my editor has told me that

play23:47

you're going to do a follow-up story on

play23:50

this story which um which is about

play23:53

schools that are going to be to be uh uh

play23:58

to be close because of economical

play24:00

reasons basically I don't know anything

play24:02

about the story beforehand I just

play24:05

started working today so what do I do

play24:07

well I can uh save a bit of time by

play24:10

using the AI sandbox to summarize

play24:18

this and as always I try to

play24:22

be as concise as

play24:26

possible

play24:30

okay looks quite good quite easy to get

play24:34

a handle on what this is

play24:38

about

play24:45

you and as you can see uh still I just

play24:48

used basically I've only used the chat

play24:50

function which is to say most of this

play24:54

you can do using just the chat functions

play24:57

from uh large language

play24:58

models uh and as I said it's probably

play25:01

not a big development work just to get

play25:04

that in a safe environment uh we also

play25:06

got some more advanced uh Advanced

play25:10

functionality here we have the ability

play25:13

to uh to to tr to get audio from text

play25:18

here using different voices this is also

play25:21

not technology we've developed ourselves

play25:23

it is a provider that we just uh made

play25:26

available in the user interface but it's

play25:28

in the same controlled environment so

play25:29

that's one option we've got and we

play25:31

obviously got stuff like uh headline

play25:34

proposals and and and really quite basic

play25:39

quite basic functional functionality at

play25:40

the time being but uh if I go back to my

play25:45

presentation uh there are some

play25:49

opportunities that open up when our

play25:52

journalists start using this these tools

play25:54

and starts getting familiar with the

play25:56

opportunities that they provide

play25:58

wide so we've launched an editorial AI

play26:02

Hub uh which have a couple of initiative

play26:05

leads that work in our Central

play26:07

organization the intention of this AI

play26:10

Hub is to connect basically our

play26:12

newsrooms uh the journalists out there

play26:15

which of which eight are participating

play26:18

in this Hub project with our development

play26:21

resources and our AI team and our

play26:24

editorial development team so basically

play26:28

uh they will try to be ambassadors they

play26:30

will try to learn how we can use these

play26:33

tools in a most Innovative way and we'll

play26:36

try to let that also influence the way

play26:39

we product developed so this is how it

play26:42

works we put something into our AI

play26:45

router uh which uh obviously

play26:48

communicates with open AR or Google or

play26:50

any other third party and we get

play26:53

output we log the data so we know what

play26:56

our journalists use this

play26:58

for we can give feedback towards the

play27:02

output thanks to our AI team and then

play27:05

basically over time we can build our own

play27:07

am media GPT which knows am media's

play27:11

content which knows uh what constitutes

play27:13

a good headline and a less good headline

play27:15

which knows what journalists really mean

play27:18

when they type different prompts into

play27:20

the interface so that is sort of um sort

play27:23

of the

play27:24

ID which we just started down the rout

play27:26

of

play27:28

uh but of course even in a safe

play27:31

environment even in a sandbox there are

play27:33

dos and don'ts so what we tell our

play27:35

journalists in addition to giving the

play27:37

editors some guidance on establishing

play27:40

their own guidelines we obviously tell

play27:42

everyone to use the sandbox don't be

play27:44

afraid to use it you can't do anything

play27:45

really wrong as long as you don't I

play27:47

don't know feed your personal health uh

play27:50

information or something into the tools

play27:53

um and we need to get them to start

play27:56

start asking the question can this

play27:57

sandbox help me with this so uh that's

play28:00

probably the biggest uh the biggest uh

play28:03

body of work it's getting enough people

play28:08

uh interested in and getting them to

play28:10

understand the possibilities that these

play28:12

tools give

play28:13

you uh obviously you need to fact check

play28:17

before publishing which by the way goes

play28:19

for uh not just gen AI

play28:23

created content but pretty much every

play28:25

content but it's uh it's even more

play28:27

important now obviously and also there's

play28:30

no don't there's a couple of don'ts

play28:32

which uh you can pretty much um if

play28:36

you're if you're sensible about it you

play28:38

can pretty much uh deduce this

play28:40

yourselves but it's it's nice to be

play28:42

explicit about

play28:44

it uh and obviously there's an

play28:46

opportunities opportunity to give

play28:48

feedback directly to the sandbox as

play28:51

well um so if I Tred to summarize why

play28:54

did we make it well uh it gives us

play28:56

flexibility in terms of which third

play28:58

party AI tools we want to use in a safe

play29:00

environment it ensures data

play29:03

security uh it's cost efficient and we

play29:06

have control over the costs we don't

play29:09

distribute the decisions about which AI

play29:11

tools I want to buy or plug into our

play29:14

systems uh into 100 news

play29:18

rooms and of course we gain knowledge of

play29:20

our business needs and the potential use

play29:22

cases through the use patterns we see

play29:25

also this is a chance for our

play29:26

journalists to yes as I said guide the

play29:30

direction of our product development

play29:31

which I think is maybe the most exciting

play29:34

thing about all this and it's also a way

play29:36

to ensure that we spread expertise uh

play29:38

and um the ability to use AI tools

play29:41

efficiently as a journalist to us an

play29:44

editor throughout our

play29:47

organization

play29:50

and we have had a couple of workshops

play29:53

with the AI Hub these are just a couple

play29:56

of things that we want to implement into

play29:58

the AI sendbox quite uh quite quickly uh

play30:03

using uh the feedback that they have

play30:05

given us so for instance the

play30:07

brainstormer which is basically a more

play30:09

efficient way of uh asking for IDs fact

play30:13

checking obviously is going to be

play30:15

important Auto writer is something that

play30:17

we're working on at the moment basically

play30:19

uh for instance if if a journalists uh

play30:23

in a local newspaper this happens quite

play30:25

frequently uh in our

play30:27

newspapers if someone wanted to do a

play30:29

story about the weather then they might

play30:32

check uh the weather forecast and they

play30:34

start write up writing up a story the

play30:37

auto writer can do this for you you can

play30:39

call the meteorologists or something and

play30:41

get get a quote instead and be more

play30:43

efficient talk to

play30:45

people um and obviously different um

play30:49

different kinds of

play30:51

functionalities this is just a result of

play30:53

one workshop and the initial feedback

play30:56

we've got gotten from journalists and

play30:59

this is going to expand quite quickly um

play31:01

at the moment this is a Sandbox which is

play31:04

a stand loone product it's not

play31:05

incorporated into our CMS but obviously

play31:09

uh that is the end goal we want to incor

play31:11

incorporate this this into the workflow

play31:13

of every journalist but just to

play31:16

reiterate it you don't need a host of

play31:19

developers you don't need a huge Central

play31:22

organization you don't need to plug this

play31:25

into your CMS what what you can do is

play31:28

hire a developer and let them spend 10

play31:31

or 15 hours to set up this safe

play31:33

environment for you um the main body of

play31:36

work um with our a andbox has basically

play31:39

been done in about a month with one or

play31:41

two people involved so it's not a lot of

play31:43

work it's not Out Of Reach for even

play31:46

really small

play31:48

Publishers and obviously our our wish

play31:50

here is to create a set of tools that

play31:52

helps our journalists become better in

play31:53

their jobs and enables time uh spent

play31:56

meeting real people and writing real

play31:59

stories so that's basically the Crux of

play32:02

it uh I'm afraid I did the the live demo

play32:06

a bit early in the presentation but I

play32:08

think it works um pretty much worked

play32:12

either way don't you think

play32:14

Cecilia absolutely that was brilliant

play32:17

very seamless I have to

play32:19

say um thank you so much Marcus um I'm

play32:23

going to let we have we got a question

play32:25

we need to make sure we have enough time

play32:26

for questions we have a question from

play32:28

Saka ludik uh she said during the demo

play32:31

she said it looks like there's a

play32:33

limitation of use for your reporters the

play32:35

interface says something with usage of

play32:38

tokens she's wondering what this is

play32:41

about yeah it's basically it's basically

play32:45

functionality that exists in every large

play32:48

language model because it it's so

play32:52

resource demanding but you don't see it

play32:54

in the interface of chat GPT because so

play32:57

basically what it means is um in every

play33:01

context window you have a limited amount

play33:04

of

play33:05

memory in the language model so for

play33:08

instance if I were to chat for two more

play33:11

hours about the story I chatted

play33:14

about earlier then I would use up sort

play33:17

of the the context memory of that

play33:21

particular um instance but what what we

play33:24

basically do is refresh the window and

play33:26

start over again

play33:27

without the earlier context so it's not

play33:29

a limit and it's very cost efficient it

play33:31

doesn't cost us a lot at all so that's

play33:34

that's just the way the large language

play33:35

models Works uh chat jpt does this but

play33:39

you don't see it in the interface so

play33:40

perhaps we should hide it

play33:42

that's and and uh I think we saw three

play33:45

different large language models there um

play33:48

why have you done that and what is the

play33:52

learning so far well it's only been a

play33:53

week

play33:55

but yeah but obviously the the use cases

play33:59

are quite extensional already so we have

play34:03

learned a lot already just during the

play34:04

first week but but basically the idea is

play34:07

to we don't want to limit uh the access

play34:10

to different types of language models or

play34:13

AI tools we want uh to experiment with

play34:16

which ones perform the best and which

play34:18

ones uh are the most intuitive for our

play34:21

journalists and the early findings is

play34:23

that chat GPT 4 is by far the most

play34:26

popular and

play34:27

better one so far

play34:30

so G is not not that no and they ran

play34:35

into trouble didn't they yeah yeah yeah

play34:37

they did and

play34:38

[Music]

play34:40

um a question about fact Checkers yeah

play34:44

sorry how does check fact Checker

play34:48

works yeah so basically we have um this

play34:51

is um this is a system deviced from our

play34:54

AI team the reason why why large

play34:57

language models hallucinate is because

play34:59

they predict uh but they can only

play35:02

predict uh based on the context that you

play35:05

give them so basically if you if you

play35:08

Anchor

play35:09

Information then you can use llm to fact

play35:12

check for you I don't remember the

play35:15

technical term it's a different type of

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model but basically you instead of uh

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asking the training material of chat GPT

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who's the president of the United States

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you anchor uh a verified place of

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information for instance Wikipedia if

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you trust that or another encyclopedia

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and then you go there

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directly that's one way of doing it

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right uh I have I have a quite a

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different question but I'm quite

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interested in knowing are you

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communicating this to and do you think

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it's necessary because it's not actually

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you're not autop publishing anything but

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are you communicating to your readers

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about the fact that AI is involved in

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your journalism now somehow and how do

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you do that absolutely so this is um

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basically the way am media works is this

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is every editor's uh own privilege to to

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to decide how you want to do this but we

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we've established some guidelines as I

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showed you and in those guidelines we

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for instance recommend uh that whenever

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you've used AI tools you should probably

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explicitly tell the reader about it so

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for instance this tic this article

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summary has been produced with the help

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of AI tools or right a text yes that

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sort yeah absolutely but definitely it's

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it's that's a really important part of

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the the trust Dimension I think to be

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open where

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and um we have a question from um Dean

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uh every editor and journalist has exper

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access to this right there is no limit

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who can use it no that's

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right

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[Music]

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um

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the kind of the problem you know every

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editor and has access to chat GPT as

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well and we don't want them to use them

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use it without

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thinking yeah but they don't have to use

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it yeah do they have to use it um

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interesting question I know where very

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good question uh I know shipstad for

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instance some of their newspapers have

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implemented this it as a demand that you

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have to use AI tools just to get used we

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have not done that yet we won't to

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inspire people to use

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it but I'm I don't think you can

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really you you you you do not have the

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choice of not U trying out some of these

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possibilities as a journalist I don't

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think you can I just don't think it's

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viable no I think you're right in this

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day and age

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nichas you have any

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questions yeah so you had it out for

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some for a short time it's quite kind of

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new right so so what are the First

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Reactions like personal that you can

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tell

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us finally it's the most common reaction

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um and obviously that reaction comes

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from those people who have probably

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tested a lot of AI tools outside of our

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digital ecosystem before um but but also

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we oh there have been so many questions

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there there have been questions about

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guidelines um there have been

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journalists contacting us wondering

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whether you should use this for

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illustrating historical podcast pieces

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uh there's been a lot of questions um

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and in terms of use patterns U basically

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the most the most used use case so far

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seems to be chatting with your headlines

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to try to improve them which I think is

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quite clever from our yeah our editors

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yeah

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absolutely all right we're uh we're

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running it's very popular we probably

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could talk for a long time about this

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but uh we'll we'll come back to this um

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topic again I'm sure um I'm going to

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share my screen

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again

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um so um this as I said this webinar

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will be available to watch On Demand uh

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on the innovate Local website uh and

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we'll send out an email with that link

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um there will also be a write up and

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we'll have some other resources

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available um if you have question any

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questions about innovate local uh

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suggestions for cases or maybe you have

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a case that you would like to present um

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please get in touch with me on nichlas

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um and our next webinar is in two weeks

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on March 20th and we'll feature an

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exciting case from tamedia in

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Switzerland the topic will be audience

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development and we'll hear how Tamia

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offers hyper local newsletters to

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communities with as few as 5,000

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inhabitants and through smart data

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collection um the time to produce these

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newsletters have gone from several hours

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to 20 minutes uh and the newsletters now

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have a reach of 20 to 40% after just one

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year of of

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operation and the job is to drive

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Tamia's top of subscription funnel so um

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now I realize audience development might

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not be your main topic of interest but

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it will be no doubt be very interesting

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to one of or two of your colleagues so

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we really recommend that you spread the

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word in your companies about innovate

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local um to people to come and register

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and then to get on that all important um

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mailing list to get the link to the

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webinar every Monday and you can choose

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whether you join or not so let everybody

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know uh that concludes uh this innovate

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local webinar thank you so much Marcus

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for sharing your sites and doing a live

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demo that was very brave um and thank

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you for supporting our program we really

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appreciate it uh and thanks everyone for

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joining us today we hope to see you here

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again soon for another Wednesday webinar

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goodbye goodbye thank you Marcus goodbye

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everyone

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