Michael, Jim, Dwight epic scene

Masterou86
28 Apr 201302:26

Summary

TLDRIn this humorous script, Dwight is tasked with selling paper to Jim, who's playing a difficult client named Bill Buttlicker. Despite Dwight's initial abrasive approach, he softens his tactics when Jim pretends to be hard of hearing. The act escalates with a family emergency interruption and a loud negotiation. Surprisingly, 'Mr. Buttlicker' offers a million-dollar deal to Michael, the regional manager, under the condition of firing Dwight, creating a comedic dilemma.

Takeaways

  • 📈 **Micro Management**: The script introduces a scenario of micro management where Jim is tasked with managing Dwight on a personal scale.
  • 📝 **Sales Challenge**: Dwight is given a challenge to sell to Jim without being aggressive, hostile, or difficult.
  • 📞 **Initial Sales Call**: Dwight's first interaction with 'Bill Buttlicker' is filled with over-enthusiasm and a lack of respect for boundaries.
  • 🤔 **Customer's Reaction**: The customer, Bill, is initially uninterested and mocks Dwight's sales pitch.
  • 🗣️ **Loud Communication**: Due to a hearing issue, the customer requests that Dwight speaks louder, leading to an inappropriate yelling.
  • 😡 **Negative Feedback**: The customer describes Dwight as aggressive, hostile, and difficult, indicating a failed sales approach.
  • 📉 **Sales Turnaround**: Michael intervenes and speaks to the customer in a calm and respectful manner, leading to a potential sale.
  • 💸 **Large Order**: The customer is willing to place a large order worth one million dollars in paper products.
  • 🔥 **Condition for Sale**: The customer's condition for the sale is that the salesman (Dwight) must be fired for his poor treatment.
  • 🤝 **Decision Making**: The decision to accept the order or fire Dwight is left to Michael, highlighting a dilemma between profit and employee treatment.

Q & A

  • What is the main objective Jim assigns to Dwight in the script?

    -Jim assigns Dwight the task of selling to a client without being aggressive, hostile, or difficult.

  • What is the term used to describe the type of management Jim is going to implement?

    -The term used is 'micro management'.

  • What is the name of the client Dwight is supposed to sell to?

    -The client's name is Bill Buttlicker.

  • What is the limited time offer Dwight mentions to Bill?

    -Dwight mentions a limited time offer on everything they sell at the Dunder Mifflin paper company.

  • How does Bill react to the limited time offer?

    -Bill expresses excitement and considers it his lucky day.

  • What is the issue Bill has with Dwight's sales approach?

    -Bill finds Dwight's approach aggressive, hostile, and difficult.

  • What is the condition Bill sets before making a large purchase from Michael?

    -Bill's condition is that Michael has to fire Dwight for treating him terribly.

  • What amount does Bill say he will spend on paper products?

    -Bill says he will spend one million dollars on paper products.

  • How does Michael respond to Bill's condition about firing Dwight?

    -Michael is hesitant and does not immediately agree to fire Dwight.

  • What does Bill's name suggest about his character in the script?

    -Bill's name, 'Bill Buttlicker,' is likely meant to be humorous and could suggest a character that is difficult to deal with or is playing a prank.

  • What is the role of Michael Scott in the script?

    -Michael Scott is the regional manager of Dunder Mifflin and is involved in the sales call with Bill.

Outlines

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Mindmap

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Keywords

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Highlights

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Transcripts

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相关标签
Sales ChallengeOffice HumorCustomer ServicePaper CompanyDifficult ClientHumorous DialogueWorkplace ComedySales StrategyManagement IssueOld-School Client
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