Organigrama-Pasos

Principios de Administración
29 Jun 202010:21

Summary

TLDRThis video script delves into unit 9 of 'Principles of Administration,' focusing on creating an organizational chart. It outlines steps for identifying hierarchical levels, recognizing units and their line authority, locating staff advisors, and mapping functional authority relationships. The script emphasizes the chart's role as a communication and analysis tool, highlighting the importance of clarity and simplicity in its design. It also discusses various departmentalization criteria and their representation in the chart.

Takeaways

  • 📊 The script discusses Unit 9 of 'Principles of Administration', focusing on structuring and the creation of organizational charts (organigrams).
  • 🔍 An organigram is described as a visual representation of an organization's formal structure at a specific point in time, akin to a snapshot.
  • 🧩 It serves as a communication tool, allowing anyone to quickly understand the main functions of the organization and the reporting relationships between units.
  • 🔎 It is also an analysis tool, enabling the identification of structural issues within the organization's formal hierarchy.
  • 📈 Common types of organigrams include horizontal, vertical, and mixed, with the mixed type being the focus of the course, combining elements of vertical and horizontal structures.
  • 📝 The process of creating an organigram involves identifying hierarchical levels, recognizing units and their line authority relationships, and indicating staff roles and functional authority relationships.
  • 📋 The script emphasizes not to include personal names in the organigram to maintain its representation of the formal structure, not individual assignments.
  • 👥 The organigram should be designed to be orderly and concise, with units represented by rectangles (entegrams) and connected by solid lines to show the hierarchy.
  • 🔄 It's important to consider the number of areas reporting to each unit to ensure an even layout and to include staff roles that support various units, whether internal or external to the organization.
  • ✅ The organigram should also reflect the departmentalization criteria used by the organization, such as by function, product, or geography, which are noted with numbers in circles next to the relevant units.
  • 📖 The script concludes with a comprehensive organigram example, detailing the application of departmentalization criteria to various units within the organization.

Q & A

  • What is an organigram?

    -An organigram is a graphic representation of the formal structure of an organization at a specific point in time, showing the units or areas that form part of it and the formal relationships between them.

  • Why is an organigram considered a communication tool?

    -An organigram is a communication tool because it allows anyone who observes it to quickly understand the main functions of the organization and the reporting relationships between different units.

  • What types of organigrams are commonly used to represent organizational structures?

    -Common types of organigrams include horizontal, vertical, and mixed models. Other less common models are circular, semicircular, by blocks, and scalar.

  • Which organigram type will be used in the subject 'Principles of Administration'?

    -In the subject 'Principles of Administration', a mixed organigram will be used, starting from the vertical organigram model and including some units with the horizontal model only at the lower levels of the organization.

  • What is the first step in creating an organigram?

    -The first step in creating an organigram is to identify the hierarchical levels that exist within the organization.

  • How should the hierarchical levels be indicated in an organigram?

    -Hierarchical levels should be indicated by drawing dashed lines and labeling each level on one side of the diagram, typically on the left or right.

  • What is the purpose of using solid lines and rectangles when drawing units or areas in an organigram?

    -Solid lines and rectangles are used to represent the units or areas and their reporting relationships, starting from the top down, to ensure symmetry and clarity in the organigram.

  • Why is it important to consider the number of areas reporting to each unit when drawing an organigram?

    -Considering the number of areas reporting to each unit helps to place them equidistantly from each other and in relation to the unit they depend on, ensuring a balanced and understandable organigram.

  • How are staff advisors represented in an organigram?

    -Staff advisors, whether internal or external, are represented with a dashed line coming from the formal authority line, placed either to the left or right of the area they support.

  • What are the functional relationships in an organigram and how are they depicted?

    -Functional relationships are those where one area has authority over another that is not hierarchically under it, for specific issues. These are depicted with diagonal dashed lines in the organigram.

  • How are the departmentalization criteria indicated in an organigram?

    -Departmentalization criteria are indicated by a number inside a circle next to the vertical line coming out of each unit, with a reference section explaining what each number corresponds to.

Outlines

00:00

📊 Understanding Organizational Structure Through Org Charts

This paragraph introduces the concept of an organizational chart, which is a graphical representation of an organization's formal structure at a specific point in time. It serves as a communication tool, allowing anyone who views it to quickly understand the main functions of the organization and the hierarchical relationships between different units. The paragraph also discusses the different types of organizational charts, such as horizontal, vertical, and mixed, with a focus on the mixed model that combines elements of vertical and horizontal structures. The process of creating an organizational chart involves identifying hierarchical levels, recognizing units and their line authority relationships, identifying staff roles, and noting functional authority relationships. The paragraph emphasizes the importance of accurately representing the formal structure and the decision-making behind departmentalization.

05:00

📈 Creating an Org Chart: Steps and Considerations

Paragraph 2 delves into the detailed steps for creating an organizational chart. It starts with identifying the hierarchical levels within an organization, such as general management, departments, divisions, and sections. The paragraph explains the importance of recognizing the units or areas within the organization and their line authority relationships, which are depicted through rectangles (entrograms) connected by solid lines. The paragraph also addresses the representation of staff members who provide support or advice to various areas, either as internal or external advisors. The inclusion of functional authority relationships, which are non-hierarchical but necessary for specific tasks, is also discussed. The paragraph concludes with the identification of departmentalization criteria, which are represented by numbered circles next to the vertical lines of the organizational units, and the need for a reference section to explain these criteria.

10:02

🔍 Finalizing the Org Chart with Departmentalization Criteria

The final paragraph wraps up the discussion on creating an organizational chart by focusing on the departmentalization criteria used by the organization. It explains how these criteria are identified and represented on the chart with numbered circles. The paragraph provides examples of how different units within the organization might be structured based on various criteria such as function, product, customer group, or geographic location. It also highlights the need to include a reference section that correlates the numbered criteria with the corresponding organizational units. The paragraph concludes by stating that the org chart is now complete, reflecting the organization's structure and the rationale behind its departmentalization.

Mindmap

Keywords

💡Organigram

An organigram is a graphical representation of the formal structure of an organization at a specific point in time. It is akin to a snapshot that allows observers to quickly discern the units or areas that constitute the organization and the formal relationships between them. In the video, the organigram is central to understanding how the organization is structured and how different units interact. It is used to communicate the main functions of the organization and the hierarchy of authority.

💡Hierarchy

Hierarchy in an organization refers to the arrangement of its members in a series of ranks or levels. The video script discusses identifying hierarchical levels as a key step in creating an organigram, which helps to visualize the chain of command and the relationships between different organizational units. For instance, the script mentions levels such as 'gerencia general' (general management), 'gerencias' (management), 'departamentos' (departments), 'divisiones' (divisions), and 'secciones' (sections).

💡Authority of Line

Authority of Line refers to the direct chain of command within an organization, where each employee has a clear supervisor and is responsible for the supervision of subordinates. The script explains that recognizing these relationships is essential for correctly placing units within the organigram, ensuring that the diagram accurately reflects the supervisory structure.

💡Staff

Staff in an organizational context refers to personnel who provide support to line management but are not directly involved in the organization's primary operations. The video script mentions identifying staff members, such as internal or external advisors, and their relationships to the areas they support within the organigram. This helps to show the advisory and supportive roles within the organization.

💡Functional Departmentalization

Functional Departmentalization is a method of organizing an organization where departments are created based on the functions they perform. The script explains that this criterion is used to group similar activities together, such as production, commercialization, and supply. It is one of the ways organizations structure their units, as seen in the organigram where 'gerencia de producción' (production management) is divided into 'control de calidad' (quality control) and 'fabricación' (manufacturing).

💡Horizontal Organigram

A horizontal organigram is a type of organizational chart where units at the same level are displayed side by side rather than in a vertical hierarchy. The script describes using a horizontal model for lower-level units to simplify the organigram and make it easier to read, such as placing units like 'amasado' (kneading), 'armado' (assembly), and 'cocción' (cooking) below each other.

💡

💡Vertical Organigram

A vertical organigram is a type of organizational chart where units are displayed in a top-down hierarchy, reflecting the levels of authority and the reporting relationships. The video script discusses starting with a vertical organigram as the base and incorporating elements of a horizontal organigram where necessary, particularly for lower-level units.

💡Mixed Organigram

A mixed organigram combines elements of both vertical and horizontal organigrams. The script mentions that the course will focus on creating a mixed organigram, starting with a vertical structure and including some units in a horizontal model at the lower levels of the organization to simplify the reading of the diagram.

💡Advisory Relationships

Advisory relationships in an organization are non-hierarchical connections where one unit or individual provides advice or expertise to another. The video script explains how to depict these relationships in an organigram with dashed lines, showing that while the advisor does not have direct authority, they play a significant role in supporting decision-making or operations.

💡Geographic Departmentalization

Geographic Departmentalization is a method of organizing an organization based on geographical regions or territories. The script gives an example where 'venta minorista' (retail sales) is divided based on different geographic locations such as 'Mar del Plata' and 'Batán,' illustrating how the organigram can reflect the organization's structure based on geographical considerations.

💡Product Departmentalization

Product Departmentalization involves organizing an organization based on the products it produces or sells. The script mentions that 'fabricación' (manufacturing) is divided into 'pizzas' and 'empanadas' (empanadas), showing how the organigram can reflect the organization's structure based on the different products it offers.

Highlights

Introduction to Unit 9 of 'Principles of Administration' focusing on structuring and organizing an organizational chart.

Definition of an organizational chart as a visual representation of the formal structure of an organization at a specific point in time.

Explanation of the organizational chart as a communication tool to quickly understand the main functions and dependencies within an organization.

Description of the organizational chart as an analysis tool to identify structural flaws in the formal organization.

Discussion on the different types of organizational charts, including horizontal, vertical, and mixed models.

Emphasis on working with mixed organizational charts in the course, combining vertical and horizontal models for clarity.

Step-by-step guide to creating an organized and concise organizational chart.

First step in chart creation: Identifying hierarchical levels within the organization.

Second step: Recognizing units or areas and their line authority relationships for proper chart placement.

Third step: Identifying if there are advisors in the organization and their support relationships.

Fourth step: Distinguishing between areas that exceed hierarchical relationships, known as functional authority relationships.

Fifth and final step: Reviewing the entire chart to specify the departmentalization criteria used for unit creation.

Detail on how to graphically represent hierarchical levels using dotted lines and level names.

Instructions for depicting units or areas with rectangles (entite grams) and their line authority relationships using straight lines.

Importance of considering the number of areas depending on each unit for balanced chart layout.

Guidelines for representing lower-level units using a horizontal model to save space and improve understanding.

Explanation of how to graphically include staff personnel who are internal or external advisors to certain areas.

Identification and illustration of functional authority relationships using diagonal dotted lines for non-hierarchical authority.

Final step of identifying the departmentalization criteria with corresponding numbers and references for each unit.

Completion of the organizational chart with all relevant structural and departmentalization details.

Transcripts

play00:00

hola a todos todos todos en este vídeo

play00:03

vamos a adentrarnos en la unidad 9 de

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principios de administración donde como

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parte de la estructuración veremos los

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pasos y cuestiones más relevantes para

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graficar el organigrama

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como ya vieron en la clase teórica el

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organigrama es un gráfico que representa

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la estructura formal de la organización

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en un momento específico de su

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existencia es decir que es como si fuese

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una foto que permite observar cuáles son

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las unidades o áreas que forman parte de

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la misma y las relaciones formales que

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existen entre ellas decimos que es una

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herramienta de comunicación porque

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cualquier persona que observa el

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organigrama debe poder entender

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rápidamente cuáles son las funciones

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principales que la organización lleva a

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cabo así como también de quién depende

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de cada unidad quienes dependen de ella

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y con quiénes se relaciona para

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desarrollar sus tareas

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y también decimos que es una herramienta

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de análisis porque nos permite ver

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rápidamente si hay fallas en la

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estructura formal de la organización

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las organizaciones pueden optar entre

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distintos tipos de organigramas para

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representar su estructura los más

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comunes son el horizontal el vertical y

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el mixto sin embargo también existen

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otros modelos como el circular el

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semicircular por bloques escalar entre

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otros en nuestra asignatura trabajaremos

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con el organigrama mixto partiendo de la

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base del organigrama vertical y

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permitiendo la inclusión de algunas

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unidades con el modelo horizontal sólo

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en los niveles más bajos de la

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organización y siempre que sea para

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simplificar su lectura

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para confeccionar el organigrama de

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manera ordenada y prolija es conveniente

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seguir los siguientes pasos en primer

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lugar identificar los niveles

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jerárquicos que existen en la

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organización

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en segundo lugar reconocer cuáles son

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las gatas que existen en la organización

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y con cuál se relaciona jerárquicamente

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cada una es decir cuáles son las

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relaciones de autoridad de línea

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en tercer lugar identificar si existen

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asesores en la organización para poder

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ubicar las relaciones de personal de

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estado

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a continuación distinguir las relaciones

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entre áreas que exceden a las relaciones

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jerárquicas es decir las relaciones de

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autoridad funcional y por último

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recorrer todo el organigrama

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especificando cuáles son los criterios

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departamentalización que se tuvieron en

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cuenta para la creación de las unidades

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o áreas

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como decíamos antes el primer paso para

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graficar el organigrama es identificar

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cuáles son los niveles jerárquicos que

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existen en la organización para eso

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trazamos líneas punteadas e indicamos el

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nombre de cada nivel en alguno de los

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lados del diagrama ya sea a la izquierda

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oa la derecha habitualmente los niveles

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con los que trabajamos se llaman

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gerencia general gerencias departamentos

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divisiones y secciones sin embargo es

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importante aclarar que en algunas

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organizaciones pueden no estar todos los

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niveles pueden incluirse otros

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adicionales o se pueden llamar

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diferentes por ejemplo en el estado no

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existen injerencias en la mayor parte de

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las organizaciones de la sociedad civil

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el órgano de mayor jerarquía es la

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asamblea de asociados y muchas veces hay

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áreas o coordinaciones en otros casos

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un ejemplo de niveles adicionales podría

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ser el de las sugerencias en este caso

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se ubicarían entre las gerencias y los

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departamentos es un nivel distinto de

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los anteriores que debe ser tenido en

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cuenta en caso de que la organización

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así lo defina por supuesto que si la

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organización no define para su

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estructura alguno de estos niveles

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entonces no debemos incluirlos en el

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organigrama

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el segundo paso para graficar el

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organigrama es reconocer cuáles son las

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unidades o áreas que existen en la

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organización y sus relaciones de

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autoridad de línea o sea las de

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supervisor y supervisado para luego

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poder ubicarlas en el diagrama siempre

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comenzando de arriba hacia abajo y

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buscando que exista simetría en el

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gráfico

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cada una de las unidades o varias se

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representa con un rectángulo que se

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llama ente grama y se unen mediante

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líneas rectas completas no punteadas

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curvas ni con flechas que siempre salen

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desde abajo y el centro del ente grama y

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luego se abren para llegar a los integra

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más de nivel inferior

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acá será siempre importante tener en

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cuenta cuántas áreas dependen de cada

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unidad para poder ubicarlas de manera

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equidistante entre sí y respecto del

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ente grama del que dependen también es

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importante tener en cuenta que de cada

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área pueden depender otras que

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pertenezcan a distintos niveles por

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ejemplo en este caso se puede ver que

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administración es una sub gerencia que

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depende directamente de la gerencia

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general al igual que la gerencia de

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producción comercialización y

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abastecimiento entonces desde la

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gerencia general baja una línea vertical

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que se divide en cuatro y llega a los 20

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gramos que se ubican cada uno en el

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nivel jerárquico que le corresponde

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otra cuestión a tener en cuenta es que

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dentro de cada ente grama colocamos el

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nombre del área que representan pero no

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debemos indicar ni el nivel del que se

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trata porque para eso ya señalamos los

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niveles en el costado del diagrama ni el

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nombre de la persona que dirige esa área

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recordemos que el organigrama es una

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foto de la estructura formal de la

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organización y se indica hacemos el

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nombre de quien ocupa cada puesto

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tendríamos que ajustar el diagrama cada

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vez que cambia el o la responsable de

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cada unidad en este organigrama por

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ejemplo las unidades de nivel inferior

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para aprovechar el espacio y facilitar

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la comprensión del diagrama las grafica

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mos siguiendo el modelo horizontal es

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decir que ubicamos las unidades de

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amasado armado y cocción una debajo de

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la otra en este caso la línea que sale

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desde la unidad superior por ejemplo

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empanadas

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desde abajo al medio se dirige levemente

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hacia la izquierda y luego baja para

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relacionar cada área entrando por el

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medio de su lado izquierdo

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una vez que ya hemos graficado de las

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relaciones de autoridad de línea debemos

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identificar el personal de staff que son

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asesores internos o externos que

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acompañan apoyan dan soporte a una o más

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áreas dentro de la organización cuando

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el asesor es interno de la organización

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se coloca debajo del área a la que da

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soporte con una línea punteada que sale

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desde la línea vertical de autoridad

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formal se puede colocar a la izquierda

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oa la derecha por ejemplo la

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organización puede haber contratado como

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parte de su personal a un o una

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especialista en ingeniería en alimentos

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para que asesore el respecto de los

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procesos de producción

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cuando el asesor es externo es decir que

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no forma parte de la organización se

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coloca al lado del área a la que da

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soporte también con una línea punteada y

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también se puede colocar a la izquierda

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oa la derecha por ejemplo la gerencia

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general puede requerir del asesoramiento

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de un estudio jurídico independiente

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para cuestiones legales varias de la

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organización

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a continuación identificamos y gráfica

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mos las relaciones de autoridad

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funcional que son aquellas en las cuales

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un área de la organización tiene

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autoridad sobre otra que no depende

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jerárquicamente de ella y es solamente

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para cuestiones específicas estas

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relaciones se grafican con líneas

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diagonales y punteadas por ejemplo

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comercialización tiene autoridad

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funcional sobre fabricación para definir

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qué cantidades de cada producto se deben

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producir para hacer frente a la demanda

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semanal y también sobre compras para

play07:49

especificar la materia prima e insumos

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necesarios para cumplir con esa demanda

play07:54

existen distintas formas en las que

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podemos encontrar estas relaciones en el

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texto de un caso o cuando hacemos

play08:00

entrevistas para relevar la estructura

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de una organización por ejemplo se

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podría indicar que el departamento de

play08:07

fabricación define las cantidades de

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pizzas y empanadas a fabricar en función

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de lo que la gerencia de

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comercialización le indica otro ejemplo

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podría ser que comercialización

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establece las cantidades de materia

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prima e insumos que compras debe

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adquirir para cubrir la demanda

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por último identificamos los criterios

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de departamentalización que la

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organización tuvo en cuenta para

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diagramar su estructura cada criterio

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utilizado se identifica con un número

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dentro de un círculo que se coloca al

play08:39

lado de la línea vertical que sale de

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cada 20 gramos y además se debe incluir

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un apartado de referencias donde se

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indica a qué criterio corresponde cada

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número tenemos que tener en cuenta que

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no todas las organizaciones utilizan

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necesariamente todos los criterios de

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departamentalización por lo que cada

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organigrama deberá incluir únicamente

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aquellos que se utilizan

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en este caso por ejemplo en el primer

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nivel

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encontramos el criterio funcional que

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aplica a las gerencias de producción

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comercialización y abastecimiento y

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también a la sugerencia de

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administración por lo tanto colocamos el

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número uno debajo de la gerencia general

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y lo indicamos en las referencias así

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sabemos que ese criterio aplica a las

play09:25

cuatro unidades que dependen de ella

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el mismo criterio de

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departamentalización utilizan la

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gerencia de producción que se divide en

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control de calidad y fabricación y la

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gerencia de abastecimiento que se divide

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en compras y control de proveedores

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por su parte la gerencia de

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comercialización que se divide en venta

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mayorista y minorista considera el grupo

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de clientes al que atiende cada área y a

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su vez venta minorista atiende distintos

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territorios o ubicaciones geográficas

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que son en este caso mar del plata y

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batán

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fabricación se divide en dos productos

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diferentes pizzas y empanadas por lo que

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adopta ese criterio de

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departamentalización y luego en las

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secciones de cada una se observan

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nuevamente funciones diferentes amasado

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armado y cocción con esto nuestro

play10:17

organigrama ya queda completo

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