7 Principles of Effective Communication & Intercultural Communication

Summary

This lesson on effective communication and intercultural communication focuses on developing key skills for understanding and interacting with people from diverse backgrounds. It covers the seven principles of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness. The video also explores common barriers to communication, such as emotional barriers, jargon, lack of confidence, and physical barriers. Additionally, it introduces the Developmental Model of Intercultural Sensitivity (DMIS), which outlines stages of recognizing and adapting to cultural differences, ranging from denial to integration.

Takeaways

• 😀 Effective communication skills and intercultural communication are crucial for understanding people from different cultural backgrounds.
• 🌟 Developing an innovative mindset is essential to avoid ethnocentrism and judgment when communicating across cultures.
• 🗣️ The seven principles of effective communication include completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness in grammar.
• 🤔 Emotional barriers can hinder communication by creating mental blocks that prevent open expression of thoughts and feelings.
• 🧑‍💻 Jargon can be a significant barrier in communication, especially when technical terms are used with individuals unfamiliar with the subject.
• 💪 Lack of confidence can lead to negative decisions and avoidance of communication opportunities; building confidence is key to overcoming this barrier.
• 🏗️ Physical barriers such as inadequate equipment or environmental factors can disrupt the communication process.
• 🌐 Intercultural communication involves interaction and negotiation among individuals from diverse cultural backgrounds.
• 🔄 The Developmental Model of Intercultural Sensitivity (DMIS) outlines stages from denial to integration, reflecting an individual's growing awareness and acceptance of cultural differences.
• 🌟 The highest level of intercultural sensitivity is integration, where individuals are open to integrating their existing culture with newly learned perspectives.

Q & A

What are the primary objectives of the lesson on effective communication?

The objectives are to develop an innovative mindset for understanding people from different cultural backgrounds, acquire communication skills to manage cultural group differences, and expand consciousness of the Filipino cultural identity.

What does the principle of 'completeness' in communication refer to?

'Completeness' means providing all necessary information in communication so that the audience can fully understand the message without missing important details.

How is 'conciseness' different from keeping the message short?

'Conciseness' involves making the message direct and to the point, eliminating redundant or unnecessary information, rather than simply making it short.

Why is 'consideration' important in communication?

'Consideration' is important because it involves taking into account the receiver’s background, preferences, and needs, ensuring that the message is respectful and does not offend.

What does the 'concreteness' principle emphasize?

'Concreteness' emphasizes delivering factual, credible, and reliable information. Supporting ideas with figures or real-life examples helps in making the message more persuasive.

How does 'courtesy' affect communication?

'Courtesy' affects communication by ensuring that the speaker respects the cultural values and beliefs of the audience, maintaining politeness throughout the interaction.

What is the significance of 'clearness' in communication?

'Clearness' ensures that the message is clear and focused on a single objective, using simple and specific words to avoid confusion.

What are 'emotional barriers' in communication?

'Emotional barriers' refer to mental blocks that prevent open expression of thoughts and feelings, often caused by personal emotions like frustration or stress, affecting how messages are interpreted.

How can using jargon become a barrier in communication?

Using jargon can create barriers when technical terms or specialized language are used with people unfamiliar with them, making it difficult for them to understand the message.

What are 'physical barriers' in communication?

'Physical barriers' are environmental factors like poor equipment, background noise, or inadequate lighting that disrupt the communication process, making it less effective.

What is Intercultural Communication?

Intercultural communication refers to communication between people from different cultural backgrounds, where individuals interact, negotiate, and create meanings while considering their diverse cultural perspectives.

What is the 'adaptation' stage in the Developmental Model of Intercultural Sensitivity?

In the 'adaptation' stage, individuals are open to different worldviews and perspectives but do not abandon their own beliefs or culture. Instead, they integrate new ideas without losing their original cultural identity.