Analytical Listening in Problem Solving || GRADE 10|| MELC-based VIDEO LESSON | QUARTER 1| MODULE 5
Summary
TLDRThis English learning video focuses on 'analytical listening,' a critical skill for problem-solving. It distinguishes analytical listening from other types like appreciative, emphatic, and comprehensive listening. The lesson outlines the listening process and emphasizes the importance of active engagement, critical evaluation, and responding effectively. A video clip is used to test listeners' analytical skills, challenging them to evaluate logical reasoning and speaker arguments. The video concludes with a discussion on resolving conflicts through effective communication, urging viewers to practice analytical listening to improve their understanding and problem-solving abilities.
Takeaways
- 🎧 Analytical listening is a crucial skill that involves actively evaluating spoken messages to solve problems or make informed judgments.
- 👂 Listening is an active process that includes receiving, understanding, evaluating, remembering, and responding to spoken and sometimes unspoken messages.
- 🎵 There are different types of listening, including appreciative, emphatic, and comprehensive or active listening, each with its own purpose and approach.
- 🧠 Analytical listening, also known as critical listening, evaluates messages for logic, accuracy, and reasonableness, and is essential for decision-making and problem-solving.
- 🔍 It challenges the speaker's message by assessing its validity and encourages the listener to make judgments based on the evaluation of the speaker's arguments.
- 🤝 Conflict is a normal part of life, and the video provides four steps to resolve conflicts: stop, watch your words, listen up, and find a solution.
- 🚫 When in conflict, it's important to stop before reacting, recognize emotions, and refrain from using hurtful words or blaming others.
- 🗣️ Listening actively to understand the other person's perspective is key to resolving conflicts and finding solutions.
- 🤔 Critical thinking is integral to analytical listening, involving steps like collecting information, asking questions, and analyzing solutions.
- 👨🏫 The video uses a relatable example to illustrate the application of analytical listening in resolving everyday conflicts, making it accessible to a wide audience.
Q & A
What is the main focus of the video script?
-The main focus of the video script is to teach the concept of analytical listening and how it can be used to solve problems effectively.
What are the five stages of the listening process mentioned in the script?
-The five stages of the listening process are receiving, understanding, evaluating, remembering, and responding.
What is appreciative listening and why is it important?
-Appreciative listening is listening for pleasure and enjoyment, such as when listening to music or a comedy routine. It is important because it allows us to engage with and enjoy various forms of entertainment and art.
How does empathetic listening differ from analytical listening?
-Empathetic listening focuses on providing emotional support and understanding the feelings of the speaker without judgment, whereas analytical listening evaluates the message for logical reasoning and accuracy.
What is the purpose of comprehensive or active listening?
-The purpose of comprehensive or active listening is to understand the message of a speaker accurately, which includes interpreting both verbal and nonverbal cues.
How does analytical listening contribute to problem-solving?
-Analytical listening contributes to problem-solving by evaluating the message for logical reasoning, challenging the speaker's message, and using critical thinking skills to assess the accuracy and meaningfulness of the information.
What are the four steps recommended in the video to resolve conflicts?
-The four steps recommended to resolve conflicts are: 1) Stop before reacting, 2) Watch your words, 3) Listen up, and 4) Finding a solution.
Why is it important to 'stop' when faced with a disagreement according to the video?
-Stopping before reacting is important to prevent escalating the conflict and to allow time for recognizing emotions and thinking about the situation before responding.
How does the video script address the issue of using hurtful words during conflicts?
-The video script advises to use nice words and a calm voice, avoiding putting the other person down, and not using mean comments or blame, as these can lead to the situation worsening.
What role does active listening play in resolving conflicts as per the video?
-Active listening plays a crucial role in resolving conflicts by allowing individuals to understand the other person's perspective, which helps in finding a solution that addresses the underlying issues.
How does the video script suggest finding a solution to conflicts?
-The video script suggests finding a solution by working together, discussing the problem calmly, taking turns to speak, compromising, and ensuring everyone is okay with the solution.
Outlines
🎧 Introduction to Analytical Listening
The video begins with an introduction to the importance of analytical listening in problem-solving. It emphasizes the difference between simply hearing and actively listening to spoken messages. The host outlines the five stages of the listening process: receiving, understanding, evaluating, remembering, and responding. The video also differentiates analytical listening from other types of listening, such as appreciative, emphatic, and comprehensive or active listening. Each type is briefly explained, setting the stage for a deeper exploration of analytical listening in the subsequent segments.
🧠 Analytical Listening and Critical Thinking
This paragraph delves into the concept of analytical listening, also known as critical listening, which is essential for evaluating messages to accept or reject them. It provides examples of scenarios where analytical listening is applied, such as assessing the logic behind a conclusion about black cats and bad luck. The video stresses the importance of logic and reasoning in analytical listening and encourages viewers to make judgments based on the evaluation of a speaker's arguments. It also connects analytical listening with critical thinking, outlining the steps involved in critical thinking, such as collecting information, asking questions, and analyzing solutions.
🤝 Resolving Conflicts Through Effective Communication
The final paragraph presents a video clip where a speaker named Elvis offers advice on resolving conflicts. He suggests four simple steps: stopping before reacting, watching one's words, listening to understand the other person's perspective, and finding a solution through cooperation. The speaker emphasizes the importance of not escalating the situation with hurtful words or actions. The video concludes by encouraging viewers to apply analytical listening to answer questions about the clip, reflecting on their own experiences with conflict and the effectiveness of the suggested resolution strategies.
Mindmap
Keywords
💡Analytical Listening
💡Appreciative Listening
💡Empathetic Listening
💡Comprehensive or Active Listening
💡Critical Thinking
💡Conflict Resolution
💡Nonverbal Cues
💡Logical Fallacy
💡Paraphrasing
💡Feedback
💡Compromise
Highlights
Introduction to the importance of analytical listening in problem-solving.
Definition of listening as an active process involving receiving, understanding, evaluating, remembering, and responding to spoken messages.
Explanation of appreciative listening for pleasure and enjoyment.
Description of empathetic listening to provide emotional support.
Comprehensive or active listening for understanding and interpreting nonverbal cues.
Analytical listening, also known as critical listening, for evaluating a message's logic and reasonableness.
The role of critical thinking in analytical listening, including steps like collecting information and asking questions.
Practical example of analytical listening with a scenario about a black cat and job loss.
The importance of stopping before reacting in conflict situations.
Advice on watching your words to prevent escalation in disagreements.
Emphasizing the need to listen actively to understand the other person's perspective during conflicts.
Recommendation for finding a solution through cooperation and compromise.
Encouragement to apply analytical listening to answer questions about conflict resolution.
Discussion on the credibility of a teenager as a speaker on resolving conflict.
Reflection on how youth can benefit from the message of conflict resolution.
Conclusion and call to action for further learning and engagement with the content.
Transcripts
time check
it's english o'clock
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english teacher nihuan
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i made learning english easy for you
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welcome everyone to another english 10
learning episode
let's start
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our target most essential learning
competency for this video is
employ analytical listening in problem
solving
do you have a good pair of ears
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do you agree that by listening well you
will be able to solve a problem or give
the right judgment
in fact it will be easier for us to
solve problems or give a good opinion
about something it will listen
analytically
analytical listening
and
in this lesson
you will learn what analytical listening
is and how it is different from other
forms of listening
but first let us define listening
what is listening
listening is the active process of
receiving and responding to spoken and
sometimes unspoken messages
to be a successful listener it's
important to understand that listening
involves more than just hearing the
words that are directed at us
listening is an active process by which
we make sense of
assess
and respond to what we hear
the listening process involves five
stages
receiving
understanding
evaluating
remembering and responding
an effective listener must hear and
identify the speech sounds directed over
them
understand the message of those sounds
critically evaluate or assess that
message
remember what has been said
and respond either verbally or
non-verbally to the information they've
received
now before we proceed to our main topic
which is analytical listening it is
equally important to note the other
types of listening which are as follows
appreciative listening
emphatic listening
and comprehensive or active listening
appreciative listening is
listening for pleasure and enjoyment
as when we listen to music
to a comedy routine
or to an entertaining speech
describes how well speakers choose and
use words
use humor
ask questions
tell stories
and argue persuasively
emphatic listening is listening to
provide emotional support for the
speaker
as when a psychiatrist listens to a
patient
or when we lend a sympathetic ear to a
friend
focuses on understanding and identifying
a person's situation
feelings or motives
there is an attempt to understand what
the other person is feeling
listener does not necessarily agree or
feel the same way with a speaker
instead
he or she understands the type and
intensity of feelings the speaker is
experiencing without judgment
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comprehensive or active listening is
listening to understand the message of a
speaker
as when we attend a classroom lecture or
listen to directions for finding a
friend's house
it focuses on accurately understanding
the meaning of the speaker's words
while simultaneously interpreting
nonverbal cues such as
facial expressions
gestures
posture and vocal quality
here are the steps in active listening
listening carefully by using all
available senses
paraphrasing what is heard both mentally
and verbally
checking your understanding to ensure
accuracy
and providing feedback
during a question and answer session
speakers use comprehensive listening
skills to accurately interpret the
audience's questions
now analytical listening also called as
critical listening which is our main
topic refers to
listening that evaluates a message for
purposes of accepting or rejecting it
nasa
during his speech
these are some scenarios that reflect
critical or analytical listening
when you listen
you are evaluating the message
engage whether you will accept or reject
it
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nikki saw a black cat on her way to work
at work
nikki got fired
conclusion
black cats are bad luck
is this conclusion logical
the answer is no
this is a big generalization and cannot
be verified
we also have to consider logic and
reasoning because
analytical listening focuses on
evaluating whether a message is logical
and reasonable
in short
my sense values
is it based on a sound reasoning
in addition
analytical listening asks you to make
judgments based on your evaluation of
the speaker's
arguments as you listen to the speaker
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analyze
speaker
strong
arguments
moreover analytical listening challenges
the speaker's message by evaluating its
accuracy and meaningfulness
is the message free from mistake or me
at italian mali
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and of course
analytical listening uses critical
thinking skills
critical thinking is the act of
analyzing facts to understand a problem
or topic thoroughly
the critical thinking process typically
includes steps such as collecting
information and data
asking thoughtful questions
and analyzing possible solutions
for example
if you're working in human resources and
need to resolve a conflict between two
employees
you will use critical thinking to
understand the nature of the conflict
and what action should be taken to
resolve the situation
i believe you are now ready to test your
listening skills
listen to this short video clip
i repeat
listen only as the video plays
then answer the questions that will be
posted
as much as we try to avoid it conflict
is just a normal part of life
a friend an enemy our parents it doesn't
matter people disagree with others on
things
not everyone sees things the same way
sometimes these conflicts can get pretty
heated and snowball into something much
bigger we don't like this
so what can we do to not go there
well if you're in luck because today i
have four simple things to remember to
get from conflict to resolution
i'm elvis this is rocky kids and let's
get this started
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just stop
you ever had someone disagree with you
sure you have we think something is
unfair someone is being mean or someone
thinks we are wrong about something it
happens to everyone even awesome people
like you and me
yeah we're awesome
look when someone disagrees with us it
can leave us feeling frustrated
upset or even a little mad
maybe a lot mad
we may blame them say hurtful words or
raise their voice
then what happens you guessed it the
situation gets worse
before you know it everyone is upset
saying hurtful words screaming and
no one wins
so
stop before you react
think about the situation recognize your
emotions and stop
did i say stop
yes
stop and don't go there
watch your words
sometimes we can't find the right words
and we say something we didn't mean
especially when we are upset
just remember once you've said something
you can't take it back it's out there
you said it and they heard it and they
probably didn't like it so use nice
words and calm voice
don't put the other person down
don't use mean comments and don't blame
them for what's happening these are all
surefire ways for things to go horribly
wrong
watch your words
you can't take them back just be nice no
one can be mad and nice listen up this
is a big one and often the hardest to do
when we are upset it's hard for us to
really hear what someone is saying to us
like
really here with these two things
there is a reason the other person is
upset or feels the way they do just like
us
we are upset for a reason
but if we can listen to why the other
person feels the way they do and put
ourselves in their shoes then it's much
easier for us to find a solution
you can even ask them what's bothering
them so you can work it out
let them talk don't interrupt just
listen
and let them know you understand how
they feel
finding a solution this is where we can
work together to come up with the answer
that solves our problem
remember we aren't going to get here if
we don't know what the problem is
so stop watch your words listen up
each person can come up with solutions
to the problem talk quietly about it
take turns and don't scream
no one wants to see you pitch a baby fit
we are not babies
solutions can be hard and you may not
get exactly what you want because we
have to compromise
everyone should be equally okay with the
solution sometimes we just have to
accept it even if we don't get anything
we want
the important thing is we didn't go
there
so there you have it four simple things
to remember to keep us from going there
when we disagree
there was a lot more to this trust me
but
this is a great start remember to stop
watch your words and listen up
and don't go there if you apply
analytical listening you will be able to
answer these questions
what did you listen to
based on what you heard
who do we usually disagree with
why do we usually get in conflict with
others
how do we usually feel when others
disagree with us
give the four steps on how we could
resolve conflicts recommended in the
video
now
go listen to the audio for a second time
then answer these questions
do you find any difficulty understanding
the speaker
why or why not
does his intonation and tone suit the
message he was trying to convey
do you agree with the steps he presented
in resolving conflict
why or why not
do you think a teenager makes a credible
speaker on resolving conflict
prove your point
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how can a youth like you benefit from
the message presented in the video
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congratulations you completed your
learning adventure
good luck on your next learning journey
so did you learn something today
should i call him a nosebleed
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