4 Messages you should NEVER send while chatting

Summary

In this video, the speaker emphasizes the importance of effective communication in online chatting, particularly with new subscribers. They advise against using generic and unengaging phrases like 'how are you' and 'what are you doing,' which can lead to dull conversations and missed opportunities. Instead, they recommend personalized openers that play on the subscriber's username to capture their interest. The speaker also warns against directly mentioning money or making the subscriber feel like they're being pressured to spend. They suggest building an emotional connection to encourage voluntary purchases, and stress the importance of respect and value in sales interactions.

Takeaways

• 💡 Start conversations with new subscribers with personalized and engaging messages to capture their attention from the first interaction.
• 🎯 Avoid generic and uninteresting questions like 'How are you?' as they waste the opportunity to make a compelling first impression.
• 🚫 Refrain from asking subscribers directly about their financial status or implying they are wealthy, as it can be off-putting and disrespectful.
• 💌 Show genuine interest in the subscriber by asking personalized questions and creating an emotional connection, which can lead to more sales.
• 💬 Do not use lazy questions like 'What are you doing?' which show a lack of effort and do not add value to the conversation.
• 🙅‍♂️ Never directly ask if a subscriber will purchase content or unlock a pay-per-view; this can come across as desperate and undermines the relationship.
• 🔒 Focus on building a relationship with the subscriber where they feel valued and connected, making them more likely to willingly spend money.
• 💰 Remember that sales are proportional to the effort you put into communicating with the customer; the more effort, the more likely you are to succeed.
• 🤝 Treat the subscriber with respect and courtesy, just as you would in any sales interaction, to foster a positive buyer-seller dynamic.
• ⏳ Be patient and strategic in your approach; don't rush subscribers into making a purchase, but instead, let the relationship develop naturally.

Q & A

What is the main takeaway from the speaker's experience with chatting and learning how to train Chatters?

The main takeaway is that the speaker's life and financial situation improved significantly after starting to chat and train Chatters, despite initial reluctance.

Why does the speaker emphasize the importance of not asking 'how are you' at the beginning of a chat?

The speaker believes 'how are you' is a waste of the first impression and does not engage the subscriber effectively, leading to a loss of momentum and a less compelling conversation.

What alternative does the speaker suggest to the generic 'how are you' question?

The speaker suggests using a personalized opener that plays on the subscriber's username, which is more likely to elicit a response and build engagement.

According to the speaker, what is the overarching principle of successful chatting?

The overarching principle is to put a lot of effort into the conversation, which will be rewarded proportionally in sales and building a genuine interest in the subscriber.

Why is asking 'what are you doing' considered a low-effort question by the speaker?

It's considered low-effort because it's predictable and doesn't require much thought, and it doesn't show genuine interest in the subscriber beyond the obvious.

What is the speaker's advice regarding discussing money or wealth with subscribers?

The speaker advises against directly mentioning money or wealth because it can come off as disrespectful and can negatively affect the sales process by making the subscriber uncomfortable.

Can you explain the analogy the speaker uses about family friend Christian and respecting parents?

The analogy is used to illustrate the importance of respecting the buyer's position by not being too direct about the seller's intentions, similar to how one wouldn't openly disrespect a parent by flaunting behavior they disapprove of.

Why does the speaker say it's a bad idea to ask subscribers directly if they are going to unlock or buy content?

Directly asking about unlocking or buying content can put the subscriber on the defensive, leading them to make excuses instead of building a connection that would naturally lead to a purchase.

What is the speaker's view on the importance of building an emotional connection with subscribers?

The speaker views building an emotional connection as crucial because it can make subscribers more willing to pay for content, even at high prices, due to the value of the relationship over the content itself.

How does the speaker feel about the approach of begging subscribers to unlock or buy content?

The speaker is against begging as it lowers the value of the chatter, puts the subscriber in an uncomfortable position, and is ineffective in促成 sales.