Verizon Prepaid | Account number and Account PIN look up | what do you need to port out your number

Kclaudio-Leadership
17 Sept 202208:27

Summary

TLDR本视频教程详细介绍了如何从Verizon预付费账户中转出您的电话号码到另一个运营商。首先,您需要您的账户PIN码、账号和个人信息。视频指导了如何在忘记账户PIN码的情况下,通过My Verizon应用恢复它,并如何获取账号和个人资料。接着,演示了如何在My Verizon应用和官网上查找和确认这些信息。最后,强调了转移号码时必须确保Verizon账户处于活跃状态。该教程旨在帮助用户避免客服电话的麻烦,提供了一种简洁明了的解决方案。

Takeaways

  • 📱如果您想将电话号码从Verizon预付费转移至其他运营商,您需要您的账户PIN、账号以及Verizon账户上的个人信息。
  • 🔑若忘记账户PIN,可通过My Verizon应用恢复,方法是登出后选择“忘记信息”并输入您的Verizon预付费电话号码,继而点击“忘记PIN”来获取临时PIN。
  • 📲接收到Verizon发送的含有临时账户PIN的短信后,您的Verizon账户必须处于活跃状态,即能够拨打和接收电话。
  • 🔧使用临时账户PIN登录My Verizon应用后,系统会提示您创建新的四位账户PIN。
  • 🔒创建新的账户PIN后,您将收到一条来自Verizon的短信,通知您信息已更改,若非您本人操作,应立即联系客服。
  • 🌐为了获取账号和个人资料,您需要登录Verizon官网,这包括您的姓名、地址等信息,这对于转移服务至另一运营商至关重要。
  • 💡在Verizon的官方预付费网站上,登录后可见您的账号和注册的个人信息,这包括您的姓名和地址。
  • 👤转移号码时,另一运营商可能会要求您提供在Verizon注册的姓名、地址、电话号码、账号以及我们在My Verizon应用中重置的账户PIN。
  • 💼该指南旨在简化从Verizon预付费转移服务的过程,避免了联系客服的需要。
  • 🎉最后,该视频表示尽管Verizon提供良好的服务,但有时由于出国等原因需要更换运营商,并鼓励观众订阅频道、点赞并分享视频。

Q & A

  • 如何找回忘记的Verizon预付费账户PIN码?

    -打开My Verizon应用,选择右上角的“登出”,然后以不同用户登录,并点击“忘记了信息”。输入你的Verizon预付费电话号码,点击继续,然后选择“忘记PIN”,之后会收到一条带有临时账户PIN的短信。

  • 更改Verizon预付费账户PIN码需要满足什么条件?

    -你的Verizon账户必须是活跃状态,即能够进行呼入和呼出电话。

  • 如何在My Verizon应用中更改账户PIN码?

    -输入接收到的临时账户PIN,点击下一步,然后系统会提示你创建一个新的四位数账户PIN码,确认后即完成PIN码的更改。

  • 更改Verizon账户信息后,用户应该如何确认更改已经生效?

    -更改账户PIN或密码后,你会立即收到一条来自Verizon的短信,通知你账户信息已被更改。

  • 如何获取Verizon预付费账户的账户号码?

    -在My Verizon应用中,进入账户设置,你的电话号码旁边就会显示Verizon预付费账户的账户号码。

  • 在更换运营商时,需要提供哪些个人信息?

    -你需要提供注册在Verizon账户上的名字、姓氏、地址、电话号码、账户号码以及账户PIN码。

  • 如何在Verizon官网上查看并确认个人信息?

    -登录vcw.com/prepaid,使用你的手机号和刚刚在My Verizon应用中设置的密码登录,然后你可以在设置和联系信息部分查看和确认你的个人信息。

  • 为什么有时需要从Verizon预付费转换到其他运营商?

    -用户可能因为出国或其他原因需要更换运营商。

  • 更改Verizon账户密码与PIN码有什么不同?

    -账户密码用于登录Verizon的网站和应用,通常包含字母和数字,而PIN码是一个四位数,用于账户的安全验证和运营商之间的转换。

  • 如果用户对更改Verizon账户信息有疑问,应该如何解决?

    -如果用户在更改账户信息过程中遇到问题,应立即联系Verizon客户服务获得帮助。

Outlines

00:00

📲 更换运营商前的准备工作

本段介绍了从Verizon预付费服务转移电话号码到另一运营商前需要的信息,包括账户PIN、账户号码和个人信息。详细指导了用户如何通过My Verizon应用找回或重新设置遗忘的账户PIN,并如何获取账户号码及个人资料。首先,用户需退出并以不同用户身份登录My Verizon应用,遵循步骤找回账户PIN。接着,使用临时PIN创建新的四位数账户PIN,并确认信息变更。此外,还介绍了如何在激活状态下进行号码转移,确保账户能正常接打电话。

05:02

🌐 在网页上更新和获取账户信息

本段详细说明了如何在Verizon官方网站更新和查看账户信息,以完成转移服务所需的步骤。引导用户如何登录网页版的My Verizon,更新密码,并确认个人资料,包括姓名、地址等信息。同时,指出了在进行服务转移时,确保提供与Verizon账户一致的个人信息的重要性。最后,鼓励用户在有疑问时留言,并邀请观众订阅频道、点赞和分享视频。

Mindmap

Keywords

💡Verizon 预付费

Verizon 预付费是一种无需签约即可使用的移动通信服务,用户可以提前支付话费来享受Verizon的通信服务。在视频中,这个概念是核心主题,因为整个过程涉及从Verizon预付费账户中携号转网到另一运营商。视频详细介绍了如何获取账户PIN和账户号码,这些都是携号转网所必需的。

💡账户PIN

账户PIN是一个安全码,用于验证Verizon预付费账户的所有者身份。在视频中,讲解了如果用户忘记了账户PIN,如何通过My Verizon应用程序重置并获取一个临时的账户PIN,这是携号转网过程中的一个关键步骤。

💡账户号码

账户号码是识别Verizon预付费账户的唯一编号。在携号转网过程中,用户需要提供这个号码给新的运营商,以便完成号码的转移。视频中展示了如何在My Verizon应用程序中找到这个账户号码。

💡My Verizon应用

My Verizon应用是Verizon提供的一个管理账户的工具,用户可以通过它查看使用情况、支付账单、更改计划等。在视频中,该应用被用来重置账户PIN和查找账户号码,是携号转网过程中不可或缺的工具。

💡携号转网

携号转网是指将电话号码从一个运营商转移到另一个运营商的过程,同时保持原有的电话号码不变。视频主要介绍了从Verizon预付费账户向其他运营商携号转网的步骤,强调了需要账户PIN和账户号码等信息。

💡个人信息

个人信息包括用户在Verizon账户上注册的姓名、地址等信息。在携号转网过程中,新的运营商可能需要这些信息来验证账户所有者的身份。视频提到了如何在Verizon的官网上查找这些个人信息。

💡安全码

安全码是一种验证手段,用于在重置账户PIN时确认用户的身份。视频中提到用户在忘记账户PIN后,需要输入安全码来接收临时的账户PIN,这是确保账户安全的一步。

💡重置密码

重置密码是指更改账户的登录密码,以确保账户安全。视频中不仅介绍了如何重置账户PIN,还涉及了如何设置一个新的密码,这是保护账户信息不被未授权访问的重要措施。

💡账户激活状态

账户激活状态指的是Verizon预付费账户当前是否可以正常接打电话。视频强调,只有在账户处于激活状态时,用户才能进行携号转网操作,这是确保顺利转移服务的前提条件。

💡客户服务

客户服务是指Verizon提供给用户的帮助和支持服务。视频最后提到,如果用户在携号转网过程中遇到任何问题,可以直接联系Verizon的客户服务部门获取帮助。

Highlights

登陆Verizon应用程序重置您的帐户PIN码

输入您的Verizon手机号码来检索您的帐户信息

通过短信验证码来验证您的身份

创建一个新的4位数的帐户PIN码

也要创建一个新的密码,包含字母数字符号

登陆Verizon网站找到您的个人资料信息

您的姓名,电话号码,帐户号码都要提供给新运营商

找到Verizon网站上您的地址及其他联系信息

要将电话号码转移到新运营商,Verizon帐户必须处于活动状态

复制Verizon账单上显示的帐户号码

Verizon网站上的个人信息很关键,要提供给新运营商

Verizon服务很好,但有时还是要更换运营商

视频中详细步骤比打客服电话更好

如有任何问题,请在评论中提出

请订阅、点赞和分享该教程视频

Transcripts

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if you are trying to port out your phone

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number from verizon prepaid to another

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carrier you will need your account pin

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account number and your personal

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information as you have it on verizon

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account

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so let's go really quick to some steps

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to

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retrieve your account opinion just in

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case that you have forgotten and also

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get your account number and your profile

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information open the my verizon

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application and usually if you if you

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already manage your account on my

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verizon

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let's go and touch the upper right

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corner left corner and sign out

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what we're going to do here is you're

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going to

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have the app to help us to

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somehow uh get your account pin

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so once you stand out just log in as a

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different user

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[Music]

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and here you're gonna touch uh forgot

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you're in for okay forgot your info

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and here you're gonna enter your verizon

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prepaid phone number

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okay once you enter the verizon phone

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number the one that you want to retrieve

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the account pin touch continue

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now enter account security code this is

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the code that we need to retrieve so

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let's go and touch forgot pin

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okay so now you have received a um text

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message from verizon with the temporal

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account pin which is uh and your account

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verizon account has to be active okay so

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that means that you can you are able to

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make and receive calls

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on your lives on prepaid in order to do

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this and also in order to

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transfer your number to another carrier

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then your verizon account has to be

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active okay so 9609

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uh let's go really quick and go back to

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the my verizon app

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so now enter the temporal account pin

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okay footage has entered touch the blue

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box and touch next

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now they're gonna prompt us to create

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our new

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four digit account pin

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so let's create your four digit account

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pin

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okay touch the blue box and now touch

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next now you're gonna confirm the same

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four digit pin

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[Music]

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uh touch the blue box too

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and now touch confirm

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immediately you're going to receive a

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text message from verizon saying that

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your

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uh information has been changed so

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any questions just call customer service

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immediately

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now enter your new security code

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and touch continue

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[Music]

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okay so now i forgot

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select how you want to authorize the

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request verify using mobile number

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just confirm verify using mobile number

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[Music]

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a touch one

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okay so just copy the 18 80 49 the six

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digits that of verizon has send you one

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more time

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okay now let's go to validate

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okay now create a new password

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which is our letters and numbers

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this is a different than account pin

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okay once creating your password it has

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to be like at least six letters and

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one symbol two symbols and one number or

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two numbers

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okay and confirm the same password that

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you type on on the first box this will

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be the second box

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and then continue

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okay now reset your new password

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okay i'm sorry i type different so touch

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continue when you're ready okay just uh

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you shouldn't have any problem

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if you choose the right uh

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password

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okay you wanna see what text message

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from verizon saying that your password

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has been changed and

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contact them if you weren't the one that

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can't

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request this information

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all right so let's go on there we're

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already on your page on my verizon

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application

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let's start doctor in the upper right

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left

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and um

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let's go and talk to account let's go to

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account

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your phone number and this is your

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verizon prepaid account number okay so

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this is the one that you

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have to copy copy as such as you see on

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the screen on your phone

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and give that to them when the account

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in the account pane that we just have

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changed

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the account number and your phone number

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now on your your profile account

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if you want to look at that

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it's important that you give

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the

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profile name and

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name and last name as you have it on

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your uh account

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so that information you won't see it

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here in this my verizon app so we have

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to go to

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um

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actually the web where it's on website

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and try to find uh on that account

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okay so i open google chrome and i hope

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these uh

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steps are better than calling customer

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service i'm trying to

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be very

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specific here okay so just open this

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website this is the one that i trust and

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i use vcw.com

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prepaid

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that's a verizon prepaid official

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website uh let's go and touch this icon

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right here

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and touch to um

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actually you're gonna have find as a

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sign in

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and then sign in to my account

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and now enter your mobile number and the

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password the one that we just changed to

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the my verizon application

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okay once you enter your mobile number

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and pass word it's not a foreign account

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pin is the password with the letters and

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numbers that we just create then touch

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sign in

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okay so as you see you have your account

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number right here the same that we

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we saw on the my app

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um

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application

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so this is your first and last name the

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one that you have to give to the other

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carrier this is the one that you have on

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verizon prepaid

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and um

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i don't think they're going to ask you

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to model the device so let's go and

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touch on the upper right where you see

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the burger right here

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and go to

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settings

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and contact info so this is the

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information

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that the verizon has from you so it's a

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first name last name

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email address and

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your address okay so just uh give that

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information so your address right here

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that's the one that you also you want to

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give them

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okay and um

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so

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these

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are the information that are really

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important

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you usually want to ask your name last

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name

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address that you have registered on my

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verizon

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and your first last name phone number

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account number and account pin the one

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that will reset on my verizon app okay

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so

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i hope this information was helpful for

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you

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and um

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yeah

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i like verizon it's really good service

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but sometimes because you go overseas or

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whatever and you have to change the

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carriers

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let me know in comments if you have any

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questions please subscribe to the

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channel and

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don't forget to like this video and

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share this video to your friends

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thank you

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