how to sell to people authentically.
Summary
TLDRThe speaker shares three strategies for more effective selling: stop marketing and start direct selling to find your 5 most likely customers; have genuine one-on-one conversations to connect personally rather than pushing sales pitches; and identify the easiest people to sell to first before expanding to more challenging targets. He advises against behaving like an 'in-person ad', pushing products rather than understanding customers' needs. Instead, he recommends focusing on improving your offering and craft before expecting significant results. Ultimately, he stresses authentically showing your work, listening to feedback with compassion, and finding the individuals most likely to resonate with your creation.
Takeaways
- π Stop marketing, start selling - Focus on getting people to take action rather than just building an audience.
- π₯ Have one-on-one conversations - Leverage your individuality to build trust and relationships.
- π€ Pick the easiest people to sell to - Don't make it unnecessarily hard for yourself.
- π Selling will make your project better - By getting feedback and usage data.
- π― Go to your customers, don't make them come to you - More direct and targeted outreach.
- π Provide value before trying to sell - Build trust and rapport first.
- π€ Understand your customers' lives and problems - Customize your offering accordingly.
- π‘ Get creative finding ways to reach customers - Online and offline tactics.
- πββοΈ Put your personality into it - Don't be robotic, be genuine.
- π Focus on your inputs not just outputs - Your effort is what matters most.
Q & A
What does Farza mean when he talks about 'stop marketing start selling'?
-He means that instead of trying to build an audience and market your product to masses of people, you should focus more directly on getting a small number of targeted users to actually take action and use/purchase your product.
Why does Farza emphasize having one-on-one conversations?
-Because at this early stage, personal attention and forming connections can be more powerful than mass marketing. As an individual creator, you can provide value through personal conversations in a way big companies can't.
What does Farza say is creators' 'superpower'?
-He says creators have the superpower of being an individual who can give people real one-on-one time and attention, which is getting rarer and can be very compelling.
How does Farza distinguish networking from having conversations?
-He says networking is making disingenuous connections for selfish reasons, while having conversations means genuinely getting to know people.
What does Farza advise about treating potential users?
-He advises aiming to learn about them and present a solution, without aggressive selling or becoming their friend.
What example does Farza give of providing individual value?
-He talks about how when starting his homeschooling company, he offered custom weekly exercises based on conversations with each parent about what their child needed help with.
What does Farza say is key to selling your 1996 Honda Civic?
-Finding the people that want that rusty old car - aiming your product at users who will genuinely appreciate it rather than trying to pretend you have a Mercedes.
What kinds of direct selling ideas does Farza suggest?
-Going to local venues and communities where your target users are, contacting related businesses or influencers, throwing your own small events centered around your product.
What does Farza advise about choosing who to sell to?
-He recommends picking the easiest people to sell to first. For example selling an educational product to parents rather than schools.
What is Farza's main message to creators?
-Stop passive marketing to masses, start having direct personalized conversations and interactions that lead users to engage with your product.
Outlines
π€΅ Introduction and personal story
The speaker introduces himself and shares a personal story about his father, who worked his way up in the auto sales industry and is now a top salesperson. He reflects on observing his father's sales approach over the years - focused on understanding the customer rather than pushing products.
π¨βπ» Analysis of student project growth
The speaker analyzes data on student project growth over the past week. He finds that many projects are stagnant or declining, indicating an issue with "selling" rather than effort. He asserts students have a "selling problem" in conveying their work and getting user actions.
π Using analogies to reframe mindset on selling
The speaker argues that students should not pretend their projects are more advanced than they are. He uses a car analogy - comparing early stage projects to a 1996 Honda Civic, and advocates finding users who appreciate the current state rather than expecting mass-market polished appeal.
π Optimizing early customer conversations
The speaker emphasizesoptimized early customer conversations instead of marketing to masses. He reflects on early experiences where manual 1-on-1 conversations were crucial, despite lack of polished product. He advocates focusing on learning about potential users.
β‘οΈ Case studies for direct selling strategies
The speaker provides concrete examples of directing selling strategies - like exploring niche use cases beyond making general content. He reiterates the importance of face-time with users versus broad marketing.
π Using personality and charm to stand out
The speaker argues creators can stand out from noise by spending 1-on-1 time with users. He uses an example of a meaningful personal interaction with a popular musician that led him to become a superfan.
π― Picking easy user groups to reduce selling friction
The speaker reflects on past failures trying to sell products to objectively difficult groups like schools or students. He advocates picking low friction user groups to sell to initially whenever possible.
π€ Motivating students to focus on direct selling
The speaker tries to motivate students to employ direct selling strategies he described rather than relying on passive marketing. He expresses confidence that focused selling efforts could substantially increase customer activity.
π Encouraging persistence and managing expectations
The speaker concludes by encouraging students to keep trying selling tactics, ask questions, and manage expectations - focusing on their own inputs rather than external output results.
Mindmap
Keywords
π‘selling
π‘authentic
π‘conversation
π‘none
π‘none
π‘none
π‘none
π‘none
π‘none
π‘none
Highlights
My dad is like a sales machine - he's just so good at it.
You have a selling problem - your graphs show your ability to sell.
It will always feel unfinished - you have to sell the 1996 Honda Civic you have.
Your actual power is you're an individual who cares about your work.
Your goal isn't to sell anything - it's to understand the person in front of you.
Go straight to the 5 people who would use your product.
Have a 1-on-1 conversation to showcase your personality.
You can compete by providing tailored, 1-on-1 value.
Don't pretend you're selling a Mercedes when you have a 1996 Civic.
You don't have to market - you can directly sell 10 items tomorrow.
Your goal isn't to become their best friend - find the balance.
Test quick, low-effort, high-value activities to reach your customers.
You can shift your target customer slightly to make selling easier.
Focus on your inputs and effort - not just the output graphs.
Keep barging into our office - reach out if you need anything.
Transcripts
all
right what's up everyone how's it going
my heart rate is for some reason 20
beats above average right now normally
47 but right now
66 nobody what's going on might be
getting sick let's see
um cool so today I want to talk to you
all about selling your work
authentically um and I kind of want to
start like I normally do with uh we just
a story to help kind of contextualize a
lot of this um um I don't really like
just jumping into the skill I don't I
don't know I feel like we all learn
better from stories uh so let's let's
let's essentially cover a story that
helped me figure this out for myself
right this is anybody want to guess who
this is yeah it's my dad yes this is my
dad um and he's uh he was he was rocking
the bill space hoodie like a couple
months ago and he dropped by for the
first time to San Francisco and
uh a couple things about my dad uh he
was born in Pakistan right so this is
him he came to America in the in the
early 90s looking like look at looking
like this my mom sent me this picture
today by the way I said give me a
picture of papa when he was uh when he
first came to America so I never seen
this picture before but this is he came
to America in the early 90s and you know
he was your classic immigrant story
drove taxis flipp pizzas at S Pizza um
and yeah mostly mostly drove taxes in
New York City Miami and then did a bunch
of restaurant work right uh in the late
90s he got a job at Nissan so that's him
right there on the right and uh he got a
job selling cars at Nissan in Miami and
uh over 25 years later what's really
interesting is he now works at what is
the most highest performance dealership
in the country like in the top they
don't actually they don't have like a
number one rank or anything like that
it's just like by percentage so he's one
of the top percentages and he's ranked
either number one in his region every
year or which they actually do rankings
for these people it's pretty wild um or
they do like uh or or he's top in his
region in terms of performance by
percentage right so pretty much my dad
is like a sales machine like he's just
so good at it it's crazy um and this is
in the car business he has not left the
car business for over 25 years uh this
is actually his dealership when I was
growing up worked at Toyota so during
middle school high school he worked here
at Toyota and that's me uh so
14-year-old me would be sitting at his
office looking like this and you know I
would usually go to his office because
uh I would do homework there he picked
up from school and we'd go there we'd go
back to his office sometimes and I loved
his office because you have coffee
popcorn things like that right um and so
I'd literally sit in his office right
like I'm like on the his office is not
that big it's maybe the size of that
room actually and I and I have like and
I have like a desk on the side and I end
up learning a lot from uh from just
listening to him talk to customers for
like years right um uh just by me
sitting on the side and hearing him have
these conversations uh and then what I
learned is my dad literally never tried
to sell anything he was never trying to
push a product on his customer he was
never trying to be the sales guy like
ever like you would rarely hear him talk
about trying to like sell an upgrade to
the customer um and again these are
people coming into Honda or in this case
Toyota buying a car right so that's
their intention and uh his goal is to
one get them to lock down the car but
then to also do a bunch of other stuff
which the dealership does to make more
money on the customer right um and um I
think was reallying about my dad having
to this day I observe him I go to his
dealership sometimes and uh he just
really tries to understand the person in
front of him you know what I mean he
never really does anything else he just
tries to understand them and at the end
of some time period maybe 10 20 minutes
he'll make them an offer right something
that he feels would be good for them and
uh also work for him that's kind of how
he always operated and uh you know
growing up in this dealership uh you
start to compare with other people as
well cuz generally into car dealership
you can kind of just EES drop at any
office like you can walk around hear how
different salese do their thing and I
would do that actually I would be like
okay like what's my dad doing and what
are the other people doing and the other
people gave me this sort of vibe half
the time it was actually kind of crazy
they just gave me this sort of vibe and
I think a lot of you guys know this sort
of vibe it's like you're kind of like a
kind of sale like used car sales
salesperson right um where they're just
trying to like cut you a deal they're
trying to like rope you into something
something you know like lock you into
something and um they would say things
like this hey you know we have a package
that gives you leather seats for just
$1,000 more are you interested right so
I hear these phrases as a kid you know
the Honda Accord has a feature that Texs
your blind spots for $2,000 more but hey
because you're here today 25% off you
know things like that um the new 2010
Camry is an amazing car it has these XYZ
features that no one else offers this is
the best car in its class and you should
have this car
and you know generally these statements
all have the same reply does anyone have
a guess like what the kind of replies
were yeah it's I think you all know what
like a awkward type reply to because you
all been pitched like this oh
interesting I'll let you know you know
cool or awkward chucko you know I think
not right now you know um that sort of
vibe right and it almost felt like these
sales people were delivering an IRL ad
like in person like they were literally
an ad but as a human being it was a it
was interesting and turns out a lot of
you are being this guy uh you are not
being uh my dad in this case you are
actually being this guy whether you
believe it or not right now um you're
kind of being this guy and there's some
pros to being this guy but there's also
like a lot of cons to being this guy at
this stage um and I know this because of
last Friday's exam day um 15 projects I
actually counted 15 projects were either
flat or down right so that means you
either the graph didn't move or it went
down right and 11 projects were slightly
up but it didn't feel like there's like
a push you know like you guys come in on
the final Friday you get like one person
to check your thing out and then you say
went up it's sort of like that sort of
vibe you know like it's kind of like oh
you kind of just like kind of just did
something near the end and you counted
as as an up but H I kind of know the
backstory you know like you didn't
actually it wasn't actually a big push
and I think two projects I from last
week at least I saw um I saw like there
was a big leap like a really intentional
big push throughout the whole week right
um and that was kind of interesting to
me and this is when you break it down
this is what it looks like right like
red being uh uh didn't move or down
yellow being like a slight up in green
being like it was like a legitimate push
now at the end of the day the graph is
like your graphs are only like one
signal to like me understanding what's
going on in your life like that's it so
I wouldn't read into this too much right
now like I wouldn't again we'll talk
about graphs later but again for me it's
one signal and it's a signal that helps
me understand that some like selling is
not happening right
um and what this means is 50% of you
made zero movement last week right and
to me that is insane like that is
actually like that's crazy how like that
can actually happen um and I don't think
it's because of a lack of trying right
like I don't think I don't think anyone
here is like being lazy I can't name a
single person to be honest uh you all
are putting in um ton of effort you're
trying new things so then you know what
gives um again I see putting in effort
so what gives right can anybody can
maybe like give me like their thoughts
um otherwise it's just kind of me
roasting some of you but anyone to give
me your thoughts like what's kind of
going on in like your life or what do
you think is going on um if you were
someone that maybe didn't make big moves
last
week what's what
gives yeah um it was just a little
emotionally ping for me last week an
emotionally toiling week I get the up so
those come yes you spent a lot of our
debugging and you got stuck in this like
Focus out like let's fix this let's fix
this of like taking a step back and like
okay that's where we made a mistake a
lot of your weeks spent debugging let's
do maybe one more anybody have their
thought like honest thoughts what
happened last week for them Ryan my
commute is making me burn out commute
tough right I think at the end of the
day what I'm kind of hearing is
something along the lines of like maybe
personal management or time management
right um to me what the graphs show me
like what this shows me
is that sf2 has like a selling problem
they don't have they don't have a
problem of like not putting in the work
they don't have a problem of all any
it's like a selling thing at the end of
the graph shows me your ability to like
sell the thing right
so um that's what I think I think you
have a selling problem and uh I think uh
I I talked to some of you even last week
and I was kind of as asked you like hey
what gives you know end of Friday like
what's going on it's been three weeks uh
why are you still at that same state and
it's like oh far what I got right now
it's kind of crappy and unfinished it's
not there yet you know like like I'm
still working on it right and I think
the reality is truly is is that will
always be the answer that is still my
answer to this day for what I work on
today you know and I think it's really
like it's always going to be crappy and
unfinished um I think a lot of people
think uh Facebook as a company is still
crappy and unfinished uh you know what I
mean so everyone's always going to be
feeling like something's not right um so
that's the reality right this is like a
very sad reality that I realized like
many years ago now but it's always going
to be crappy UNF finished so what do you
do right and I think I also thought
about this um uh earlier today which is
I feel like all of you actually do have
something like every single one of you
has like something in the sense of like
you have a thing and you can describe it
and you can show it you can do all these
things um so no matter how early you are
how crappy you think your thing is in my
eyes all of you have something so now
what do you do right you have to make it
better by either one improving your own
skills improving your craft right as an
engineer designer whatever you are and
then two by selling
um and I think one thing that people get
tripped up on when it comes to selling
um and I'll talk about what I mean by
selling in a bit um is you don't have to
pretend like you're selling like the
greatest thing ever like you're you have
like you're selling like the top tier
Mercedes-Benz right in reality what you
have is equivalent to like a 1996 Civic
um it's kind of old it's rusted you know
it barely moves it barely turns on and
you know your goal is not to pretend
like you sell a Mercedes it's to find
the people that are down to rock the 96
Civic that you have that that's actually
what you are trying to do right now um
and a lot of you it's actually
exhausting to pretend like you're
selling a Mercedes or you're selling
something that's hyper legitimate when
in reality you have like this rusty old
car um and I also think this again based
on I reflected on this this morning 100%
of you are very good at selling like
every single one of you who is actually
pretty good at selling let me tell you
why um one you were able to talk about
what you're working on one of the first
actually good things about selling is
knowing what you are selling right so
you're able to talk about what what you
are doing um um you're able to show a
demo actually all of you have like a
visual that you can like that you have
that um that like corresponds to what
you're working on right so it's not just
like voices and then three I think all
of you are able to have a conversation
to learn from others like you all feel
like uh kind of normal people that can
have normal conversations and not be
weird about it right you can learn from
other people and have these
conversations so if someone does feel
like they hate your thing or they do
have feedback I think all of you are
actually pretty good at like taking it
like and not taking it too personally
hopefully these are all the important
things and this is all this is actually
everything you need to sell um and today
I just want to cover three strategies to
help you all improve your selling game
um even for like these next four days
until Friday um and hopefully for the
next you know end number of weeks we
have left here uh so the first thing is
and this is maybe the most important one
where if you take away anything from
what I'm saying here today it is this um
it is stop marketing start selling uh
what is marketing this is what marketing
is this is like my definition of
marketing marketing and also chat's
definition of marketing based on when I
asked it um it's building an audience
for your work that's marketing it's
creating a mass of people who you
encourage to buy or support or be a part
of what you are doing that's marketing
right I think we all kind of know what
marketing is and I think when we think
of marketing we often think of things
like apple or Nike right they make these
cre campaigns they make us feel like we
want their products that's marketing
selling is this selling is getting them
to actually take the action that you
want them to take at the end of The
Funnel right at the end of at the end of
the day maybe it's a follow maybe it's a
listen maybe it's a purchase maybe it's
for them to use your product um and be
an active whatever it is that's the end
action right so that's a difference so
whenever I say the word selling by the
way I know that's usually means uh a
good in exchange for money uh but please
just kind of think about selling as uh
really uh the ability to get someone
else to taken action that you want them
to take that's what selling is um um and
that's a very big difference between
marketing and selling I think most of
you all today many of you not all of you
are actually marketing uh most of the
days um and I want to kind of prove I'm
not saying it's a bad thing actually um
I'm not saying you should stop either
but I kind of want to um put some data
around what you are doing for a second
um a lot of you are doing this you are
you start with something like an email
or a Reddit post or a Tik Tok or a real
or a Twitter post right right that's
like one of your starting actions from
there you expect people to then go to
your landing page or your link tree from
there you expect them to then go and
then take their first step to do
something right so maybe it's like
listening to your song Maybe it's buying
something or subscribing right so you're
expecting them to take one two um three
four actions right it's actually four
actions sorry so from the landing page
you know they see your landing page they
see your link tree you now expect them
to click something on your link tree or
your landing page you know it's one
thing to look at your landing page right
but you expect them to actually like
click something like go to something and
then you expect them to do the more the
most important thing which is now they
follow you on Spotify they made an
account on your website blah blah blah
you see how crazy this is it's actually
pretty hard to do right let's put some
number let's put some like industry
average numbers on this right industry
average I would say is this at least for
build space this is like when my
experience are like numbers for this
sort of flow 100% of people will come
and see your uh Instagram reel right so
they can't not watch your reel it's just
going to pop up right so they watched it
10% of them go to your profile right or
sorry 10% of them go to your profile and
click your link tree or your landing
page right um or maybe they click the
link if you posted a link right 1% of
them will literally go to your landing
page and maybe click create account or
maybe click uh uh or maybe click
preorder your song or maybe click
something else right and of those
0.5% or of the whole 100% 0.5% at the
end will actually take that action right
and if the percents don't make sense to
you let's let's add real people right
that means if a 100 people see your
Tweet 10 people will click the link one
people will click the actual CTA and
then you have 0.5 people at the end who
actually take an action which rounds out
to zero people because there's no such
thing as half a person right so this is
reality right a lot of you send a 100
people to your stuff and then nothing
happens and you're like wow nothing
happened why
well it's because the math is against
you you simply are losing to this right
um you thought you were selling um but
in reality you're not you're just you're
getting destroyed by this right now and
then what do you have to do then right
in reality you have to send that if you
if you do this strategy you have to send
a lot more people in the door let's just
say it's a thousand you put a thousand
people in the door right 100 people
click a link 10 people click create
account five people actually then go and
literally finish making the account
buy your shirt listen to your song Blah
Blah Blah right it's it's
actually crazy it's actually insane but
this is reality right this is actually
how reality Works um not everyone you
show your stuff to will magically be
like this user of the thing that you
want to do and it's the depressing
reality that only 99 or some small
percent of people will stick around by
the end right um and that's okay though
because the world moves fast and um the
best you can do is get them through this
right so this is a game think a lot of
you guys here are playing right now
you're playing this game um you're
trying to play the game of getting
people through like all these steps and
then can anyone tell me what maybe is
like a different game we can play yes so
we we haven't we haven't like posted on
rdit or anything so we've been doing is
basically just door knocking and then
being really nice to people and having
real conversation with them and then if
they have the problem that we want to
Sol we say hey we can solve your problem
okay great so I think kieren's on to on
to something here which is that
what if you just went straight to the
five people like if your goal is to get
these five people why don't you just go
straight to the five people um it's
going to be hard to find those five
people like in the real world in real
life but what if you actually just
somehow went straight there um I want to
give a small example here uh at Bill
space when we were starting off I wasn't
marketing at all um we were selling what
does that mean selling meant you came to
Bill space made an account and you did a
tutorial with us that's what I was
optimizing for right so then yeah I'm
not going to sit there and make Tik toks
right what am I going to do oh let's
make landing pages for every College uh
and then go to Every College's CS
Discord and then essentially um onboard
people from Individual colleges into
build space like by essentially creating
like a college uh a college themed page
for every college right um now this
ended up working for us why because very
early on um our first users came from
college CS Discord groups like we just
learned that right so like oh cool like
they're just coming from these groups
anyways what if we did more of that
right um and then we that was a very
direct way to the audience and of course
these types of uh students they loved
this sort of thing because I can do a
thing at build space put on my resume so
yeah of course I'm going to do that um
but this is an example of just going
straight to the five people right I
didn't but even here like some people
are going to see my Discord post and
then they're going to turn right but for
the most part this is a lot more
targeted like 90% more targeted than
like making like a YouTube video or
making like an ad per se or like a real
um because I'm going straight to my
people and where Are My People my people
being college students CS college
students oh they're in Discord groups
okay so then all I have to do is get in
every single Discord group and make a
relationship with every single moderator
and then that's it so we had like 100
relationships with over 100 moderators
that we had relationships with at that
point within within the course of a
month and we had a very clear funnel
right every CS disc group gave us on
average 35 users so if we had a 100
Discord groups we have 3,500 users right
still a hard game to play actually but
that's how we got 3500 people to first
sign up for what we were doing it's
actually really really difficult but
again this was a lot more targeted and
it was kind of us going straight to the
people um and I want to cover a couple
of examples here with you all right um I
remember Daniel was there for office
hours like last week where's Daniel
Daniel yeah he was there for office
hours last week and uh he was like all
right farza like uh uh I'm going to
start making content what type of
content should I make right I'm like
well Daniel why are you making content
he's like oh well I need to sell the
more of the blocks well it's like is
content the most efficient way to sell
more blocks like is that is you making
funny videos or you making these videos
it's certainly one way but is it the
most efficient way to sell more of these
of of these of these devices um and then
immediately I think people in the group
started having some more ideas which is
like uh what if you sold blocks to um
co-working spaces can you call up 10
co-working spaces and then have them all
buy five blocks for their for their
offices what if you sold the block to
schools teachers who want their students
to be more focused when they get into
class so teachers spend $10 of their own
money to buy the block right and I think
it was these sorts of ideas that got us
thinking like oh wow like I don't have
to sit here and just expect people to go
through this flow like again even with
Daniel's case it was how do I go
straight to the five people right right
and then who are your five people oh
maybe it's teachers who want to make
their kids more focused co-working
spaces who want to do X um you know even
I was saying even go to companies like
small companies um that uh want their
workers to be more focused who knows
right I don't know what's actually going
to work uh anybody else have like
different ideas that's not just you know
make videos about the block what other
any any other ideas I how I can sell
this
yeah and then do what
and sure great we can try yeah let's go
to a store where people buy stuff like
this and say do can you stock this why
not yeah sounds like an okay use of time
maybe takes an hour or two who knows
yeser hacker houses sure um let's hit up
every Hacker House and say do you want
you know uh your people to be hacking
more in a more focused way you know why
not um again these things I don't know
if it's going to work but worth a shot
because we're going straight to the
person anybody else maybe one more yeah
Ro
schools yeah exactly yeah I think I
mentioned schools like your average
teacher I think would uh Middle School
teacher might love this you know um I'm
not sure how much how an KN it is for
kids to use their devices in class
nowadays I don't know but I'm guessing
it's pretty annoying for teachers but I
don't know so again that's another
that's an example right of hey Daniel
you don't actually have to make a bunch
of videos that get that where you talk
about your thing and then get a bunch of
followers and blah blah blah BL you can
actually just make a call and just sell
like 10 tomorrow like how how can we do
that another example chesy right uh GR
in here somewhere yes so bradden
um um again Braden could do the same
thing again which is post on Reddit uh
post on a bunch of places and then
expect people to come in but again he's
playing this game right so Brandon if
you push a 100 people from like a
subreddit or 100 people from maybe say
product hunt you end with not that many
people right um what's like another idea
that we can have for braen where we can
just get potential people playing chess
to use this thing yeah
Kieran go
yeah exactly that that's my answer like
literally go to a local chess club if
they still exist and then literally show
up and like yo you guys want to use this
anybody else how can we get yes go to
aess tournament go to a chess tournament
yeah is there one happening this weekend
I don't know I'm not let's see anything
else yes start tourament start a chess
tournament yeah and then maybe get
beginner novice chess players to come in
uh use the space and play chess and then
if they want to get better $10 a month
for chesky you know like I don't know
why not um you know one person gave me a
really cool idea on Instagram because we
posted Braden's a thing and um they said
you should uh pay chess streamers
because chess is a huge thing on social
media like every Big streamer plays
chess it's like oh like you know I know
you're not made of money Braden but like
huh $100 for like a chess a chess
streamer that gets like a th000 viewers
on average and then they use Chessy for
like 20 minutes doesn't sound that crazy
we're at the we're at the weth to see
how much they cost why not right um but
again these are all great ideas all
ideas that are much better than just
marketing chesy which I don't think is
going to work yeah what are your
thoughts on this whole influencer model
for example like in our case like you're
thinking of building relationships with
de blogs or engineering blogs yeah so
essentially influencer marketing yeah in
a way yeah yeah no I think I think
that's good it's worth it's worth a shot
um it still feels like what is a even
more direct way um but influencer stuff
is cool yeah um right um but I love the
like ideas like um the one kind of Karen
mentioned or even the one um Kelly
mentioned which is just can you just go
to where people play chess and then just
show them and then see what they say
yeah so something kind of the IDE out
more the second
strategy are kind of it seems much more
related to how much
FaceTime sorry what's the question uh
I'm wondering I guess is that always the
case are you are you always just
basically optimizing for Facetime with
your
target I think in the early days the
more FaceTime you can get the better and
I'll talk some more about this as well
about why about how you can optimize
FaceTime but yeah I think in the early
days for where you guys are at um yeah
what's the best way to sell often it's
like someone showing up in front of your
face and then having a conversation with
you or show being shown the thing um
again go to where your people are you
know that's kind of like my best I could
say yeah so then would you say that it
might be worthwhile on the front end to
compromise cash flow um for utility just
to familiarize those five people with
what a taste of what it is you might
have to offer uh yeah I mean I think
most of you are kind of strapped for
cash so I think you should get these
people to pay money um if you're if
you're selling something like honestly
um yeah unless you have some money to
kind of spare then sure but yeah you
should probably make go find a way to
get just give you some dollars um maybe
really interesting I think that the most
classic way for an artist to kind of
grow is kind of like making content
right um and I would almost challenge
that a little bit which is like damn can
we just throw a concert here um can we
throw a concert somewhere for like 100
people 50 people like what does that
kind of look like what does that sound
like is that a more efficient way at the
end day I don't know is that a more
efficient way to get to get to those
five people at the end who really love
your stuff right at the end of the day
that's what we're trying to do trying to
find the people who love your stuff and
I think that I don't know that's one way
to do it um any other ideas here on like
uh this sort of thing yes uh get like
Club
sometimes one more time what is it you
go to a club sometimes you can ask song
you like get your song sure sure like I
think that's like an idea where it's
like you know can I have a themed night
one night where I'm like part of the
listing even right um I think there's
like a lot of what you generally we
should do with these ideas is like my
recommendation is you likely come with a
lot of these ideas like even for uh for
Braden like you know is it worth it for
Braden to literally go to a chess
tournament and spend all this Friday
Saturday there we don't know actually
but what I recommend doing for all these
things that we're talking about is pick
activities that are like really really
high value for you and not that much
effort so again going to a chess
tournament is actually the highest value
thing effort thing you can do we are
spending two days now or a day at a
chess tournament versus like damn could
we have just gotten into like five chess
club discords would that have been
faster could that have been done in an
hour um and then again it's your
responsibility as the Builder to not get
sucked into stuff that's going to like
the sounds really cool and could work
but then like doesn't so again the club
thing there could be the best idea ever
I don't know or it could be like the ma
a massive time sync it's just like how
do you optimize that task um and just
test it really fast
um yeah and I think this is uh my kind
of take on growth right like eventually
these strategies will stop working right
eventually the it won't work anymore
like I I remember where build space
going to college to sto working like we
just one ran out of interesting colleges
um and two ran out of discords we could
we could bug um we just ran out right so
it breaks but Until It Breaks keep doing
it and then yeah you got to discover
other stuff you know second thing have a
one-on-one
conversation
um yeah this one's actually kind of hard
to understand
because you all don't understand that
you're kind of superpower or you're kind
of like you have the superpower which is
that you're an individual and you're not
that big and you can actually give
people like your like one-on-one time um
which is actually kind of interesting
let me see what and I think what that
what I mean by that
is right now at this stage like I said
earlier you all of you have like this
1996 Honda Civic right it's like why are
people going to like check out your
Honda Civic it's not cuz it's a good car
you know that's like maybe maybe they
get in because of that but no it's
because they enjoy the conversation with
you they think that you're interesting
they think that what you're working on
and how you're talking about it is
interesting because you're telling them
this Honda Civic is going to be sick in
like two months and they're like oh
cool like can I check it out right now
like give it a shot does that kind of
make sense it's like your actual power
is that you're an individual and you're
someone who cares about what you're
working on you're not just like another
like NPC that's trying to sell something
on the Tik Tok shop which is I don't
it's it's not it's not as interesting um
and never underestimate this uh ever uh
I'll give you an example here just for
myself uh my first customer ever for
this company for zip homeschool was this
woman named Lucy Moore um she had a
young daughter she was from I believe
Texas or Georgia and um every single
week I'd have a conversation with Lucy
oneon-one just to give you guys context
at this point I was um um offering my
customers a curriculum so it's like most
uh you know it's almost like most
homeschooling companies offer their
customers curriculum like math exercises
reading exercises blah blah blah now of
course I didn't have any curriculum that
takes years to build up it takes
expertise to build up but what I did
have was myself and this fake person
named Griffin who I mentioned at the top
here um but you know me and Griffin
were're like we're we're a dream team
and essentially every week on every like
I think Monday or something I talk to
Lucy one-on-one one 30 minutes she'd
tell me what her daughter was struggling
with I would literally then go learn
about how to make good exercises for her
daughter and I would at the end of every
week Friday give her a Google doc with
all the exercises that she could do with
her daughter and reading in math now
again this is stuff that a big company
can't do um but also like understand
that I'm at a I'm at a fault right like
I don't have a giant library of content
for my people to enjoy how the am I
going to compete with anyone else right
well here is how I can compete uh a
mother looking for very you know
targeted kind of exercises for her
daughter reading and math exercises I
can do that um and of course maybe the
first time I sucked at it but then by
week eight we we were on a floow you
know I got really good at it um and over
time I eventually hired someone to then
do this for me right but again that's
the concept of having like a one-on-one
conversation like putting your
personality and everything into what you
got because again at this point I had
nothing it was literally nothing it was
just a prom Pro but then yeah had a chat
with her she trusted me it worked out
right so I think this is kind of worth
internalizing that uh yeah there's a lot
of noise guys and you're special in the
sense that you will actually take a
moment and give people some attention uh
that will support you all right at the
end of the day like um um I'm opening up
all sorts of social media all sorts of
like places where there's like millions
of people thousands of comments blah
blah blah it can actually get kind of
exhausting even as the viewer right so
then if you think about that as a
compassion for the viewer even how can
you potentially um make the viewers day
or or make the day of somebody that
could potentially find what you're
finding what you're working on
interesting all right um you know if
it's chesky for example I'm sure like uh
someone who's up and coming in chess or
just like is interested in the game on
Reddit or interested in the game uh in
like bren's DMS and Braden gives them 25
minutes of his time for an intro lesson
free lesson that'd be sick you know I'm
sure they'll remember that for a long
time and then of course it's up to them
if they didn't want to subscribe to
chesky right that's kind of how I see it
um and I think as a Creator this is kind
of hard your goal is not to sell them
anything it's the hard part um and your
goal also isn't to like become their
best friend um it's somewhere in the
middle um and it's like a really hard
line to kind of tread um because then if
if I'm braid and I'm selling chesy and I
get the call then all they're thinking
about is this guy's just trying to
upsell me for a $10 monthly package to
his chess software this is this is damn
it um uh but then also you know not
trying to become your friend because you
can't become everyone's friend very hard
um somewhere in the middle so you have
to tread that line as a Creator um and
again so what do you do um on these
calls on these emails on these whatever
that on these in real left conversations
that you have with people that
understand what you're working on it's
just to learn you just want to learn
about their life you want to learn about
their existence and then at the end you
want to present a solution if you got
one again kind of like my dad selling a
car you just learn a lot about their
life about their family about their
existence and at the end hey if they
want to like um if they seem really
protective of their teenager and selling
the blind spot detector thing makes
sense then he'll do it you know what I
mean that's kind of like the difference
uh versus just being like hey man buy
these blind spot detectors for $2,000
it's like no man I just want to get in
my car and leave um so it's like you got
to kind of think about that um kind of
like one mental model or one mental
picture I would like to paint for you is
is um imagine going to a party and then
having you at the front waving like you
see someone like hey you know like
they're you're just waving at them
you're like you're clapping when they
come you give them a high five when they
walk in the door you know like you know
that feeling where're like you see we're
a person would do that for you versus
you show up at the door of your party
right and you're it's you look at the
door and it says scan a QR code first of
all okay you scan a QR code and then
it's like okay like now go to the back
okay now go to the back okay now pay me
now now authenticate with Google okay
cool I'm going decate with Google and
then I get into the party right like
that's instead of doing all that why not
just greet them at the door like why are
you making your life so hard um uh just
let them into the party and and there'd
be a lot more fun if you greet them like
that too and again use this mental
picture to kind of like uh um to kind of
like help you understand how to use a
strategy based on what you're working on
right I think that's super important um
and by the way I want to distinguish
this from networking because this can
easily start sounding like networking uh
what is let me tell you what networking
is for a moment uh this is what
networking is you are making fake
friends and connections to move yourself
forward uh PO for your own purely
selfish reasons like that's kind of what
networking is to me um and conversation
just means getting to know each other
right there's actually a difference and
um I kind of want to go through just a
couple of examples here um and feel fre
to chime in if you have any other
thoughts on each example
um but this is what Anisha Amar are
working on right they're making a
product that helps you buy things as a
AI shopping assistant are they here
right now yes um so I think last week
they told me that you know it's kind of
hard to get people to show up and buy
something and do the whole flow right
like that's kind of like one of the
problems like buying something is kind
of like a longer term ordeal technically
right um and I remember last week Ron
bought a camera and I think my thought
today while making this presentation was
Dan
what if they made like a cly link which
essentially said hey book a time with us
and we will help you buy your camera
like right on the call like we are your
shopping assistant and in the background
you're using your your tool right sounds
kind of weird right sounds kind of like
Twisted but at the end of the day what
does the person want they want to buy a
camera they want to buy the book right
damn okay can I just hop in a 20-minute
call with you literally figured out
right there with you like with a human
assistant that's actually using your
tool in the background and then then
they buy it right there from your
website boom done again I don't know if
that'll work but I think there's a much
higher chance that it can work you know
so like you are um you're playing a
different game you're playing the
one-on-one conversation game um which I
think could possibly work right so again
that's just kind of one idea for like
because I think one-on-one kind of like
um
um the one-on-one interactions can
actually be built into anything you all
do and this is just one example for for
them um this is really interesting right
uh so in this case um they're working on
a diabetes kind of a Tracker right a
diabetes assistant so we'll call it a
person how you guys describe it to like
a personal diabetes assistant cool so
essentially like the best way describe
it today is just that they um like what
do you think is number one reason
someone uses this
today yeah essentially and then there's
like an AI bot built into it right so I
never tried it I just I still I still
have not connected my
decom but I think um on this one in
particular my first thought every time I
see this tool is that damn they should
just book one-on-one calls with people
with diabetes and then show them this
and then if they just do 30 of those in
a day how many of those at the end will
want to buy this it's really up to them
right but again imagine you show up to a
website and it says Hey like $20 a month
personal diabetes assistant versus $20 a
month or versus like book a call with us
and let me let us show it to you right
now so for someone with diabetes you
know which seems like a painful disease
that seems kind of better right versus
like another robotic flow that I go
through I don't know if it's real I get
scammed all the time in the medical
industry I'm going back to Facebook you
know um versus like oh like I just book
a call with them I'm gonna get a person
okay cool like let's check that out one
other example kind of for niat you know
this kind of makes even this is the
hardest even one to understand but like
damn I'm sure some of your viewers kind
of kind kind of like feel what you are
saying right damn what if 20 minutes
what would what would it take to have 20
minutes with one of them um to at least
learn from them to at least for them to
get a sense of what you're working on um
for them to get a better understanding
of you right there's nothing wrong with
that in fact that's like a superpower um
I wish I could still have one-on-one
conversations with everyone who comes
through Bill space like that'd be
amazing um but I can't it's hard so you
should do this while you can't because
it's really fun um I want to give you
one small example from just my own my
own past this is convoke he's like my
third favorite artist of all time he's a
rapper and at one time I met convoke
randomly um at a video game tournament
and uh this guy was just first of all
he's just the nicest guy ever like he
saw me I'm like I'm like are you convoke
he's like yeah man it just we just we
just hugged me and he just said what's
going on dude what's your favorite song
and you know I said I up what's
my favorite song he's like yeah yeah
nice dude and um he spent an hour with
me he spent an hour with me just hanging
out with me just talking to me it was
one of the cool coolest things that's
ever happened like to me because I like
love the guy he was like my one of my
favorites um so seeing him was like
mindblowing um and then to to this to
this day that was like four or five
years ago to this day every time he
drops a video a tweet a Instagram story
I don't care what he drops I'm like on
it you know I'm like what is convoke
saying because it almost feels like I'm
not definitely not friends with convoke
but I really enjoy what he's putting out
I enjoy who I thought he was a good
person um and I want to keep supporting
him that's it um and you know I don't
think kok when he talked to me was
trying to make me offend I think he was
just being himself so that's another way
another kind of thing to think about but
yeah it's crazy he every time he drops
anything I'm there in a moment's notice
me and Alec both actually um and my last
and third final thing I want to talk
about is on how to like up your selling
game no matter what you're working on is
please pick the easiest person to sell
to um I want to give you an example
again uh in 2018 we were we're working
on build space uh at the time buildspace
we called it build space uh we actually
reuse the name but at the time we were
working on a cloud IDE for uh college
students so basically if you join a
computer science uh major you have to
like set up do a bunch of setup right
around your terminal around your coding
environment Etc essentially they would
spend the first week on just helping you
set up your coding environment so you
could code on your laptop it was kind of
ridiculous
so you know after college me and Alec
were like we should make something that
makes it such that you don't have to
do that right and then so we
were off right we literally built the
product and like it took us like two
weeks to build it uh we built it and um
we tried to sell it to schools and if
you know schools uh universities take
six to 12 months to sign a contract um
yeah the same thing and then we to Prof
don't do
this that's so funny yeah this is like
one of those ideas that a lot of people
do kind of like a the other idea people
do a lot is like an app that helps you
split your bill like that's the other
really popular app people make again
this is one of those popular apps we had
no idea um and again yeah it takes us it
takes us 12 months to lock down a
contract like we didn't know that so we
spent three months on just that and then
we gave up on that but then we were like
okay okay maybe schools aren't it let's
sell to students you know and that was a
great idea can anybody tell me what
happened if you try yes students have no
money students have no money that is the
learning uh we failed horrendously why
we picked the hardest people in the
world to sell to schools and students
now in retrospect makes perfect sense um
but in the moment we just we didn't
think about that we didn't think we were
so deep in it that we didn't even think
that that these people were difficult to
sell to in retrospect I wish we sold to
people that were easier to sell to for
example like the tool is actually really
good could this have been sold to like I
don't know uh people tutoring 12y olds
in programming sounds a lot faster
sounds like I just have to go to the
parent yeah actually my I used yeah I
the exact dude you see what I mean
dude we should start a company
together yeah so sounds like a lot of
people have the same thoughts and again
like it's cool in retrospect you can
look back right and like think about
these things but in the moment it was so
hard we were just so locked in like
student student student student school
school school you know so it was like
and you know we had so many people tell
us that was going to be hard and we were
like ah you know nah you know um like
many of you uh we also learned the hard
way um over many years at the end of the
day no one can tell us enough that it's
not going to work give us all the advice
in the world isn't going to shift our
minds you know we were we were kind of
just stubborn um but yeah we pick the
hardest people in the world to sell to
and I think a lot of people a lot of you
will end up picking really difficult
people to sell to not saying you're
doing that right now actually I think
most of you are kind of okay um but you
can always make it easier for yourself
you know what I mean like you can always
change who your target is to make it
easier um because you choose right so I
think you know Ryan you're selling
clothing right so clothing is actually
pretty hard to sell like to just your
average person on the street right like
it's kind of hard for them to then first
learn about it then like it then got it
has to fit them properly blah blah blah
right so even my first thought with
clothing is that who can buy clothing in
a way that's maybe faster and lower
lower uh what do you call it um um so
there's not as much like push you have
to do right um so again we can go
through options all day but again I've
I've had a clothing company before I
sold to companies right I would sell
like 50 of the same hat to companies 50
of the same shirt to companies right um
but again at the end of the day who
knows if that would be better it's just
worth a shot but you can just know you
can kind of like adjust who you sell to
at the end of the funnel in like little
small ways don't like do massive shifts
like one week you know you're selling to
developers the next week you're selling
to like I don't know like basketball
players you know what I mean like these
are Big shifts like just experiment
around with who you actually are trying
to get it to I think that's okay um but
if you have questions there and you're
not sure you can always ask us um I
think Bonnie yours is really interesting
where like Bonnie could really
complicate this actually right um in the
sense of like I don't know let's who's
your customer today like as of today U
for this thing um well my plan was to to
go to gift shops this weekend and ask
them if I could um maybe just like be
there for the weekend and wrap people's
gifts at Cost great cool no yeah makes
sense I think on that even just hearing
that um always kind of stay flexible
right because for all you know no gift
shop replies to you and that's okay
right but then it's like okay who's
someone else that's maybe like less push
is required for me to get through the
door um um so even for you there's so
many places for for like this to like be
sold and like become a thing um just no
need to get married to a specific like
segment you know or a specific type of
like strategy again I've done it so many
times so yeah if that happens to me it
can definitely happen to you um yeah AEL
you know selling to where's a boy here
somewhere oh yes uh you're selling to uh
medical students um sounds hard you know
doesn't sound impossible but sounds hard
right is it hard H yeah
it's yeah
yeah yeah it's it's hard so I think even
when I see something like this my kind
of thing is like hey like don't kind of
like get caught up in the Rut of selling
to medical students like who's somebody
else that's maybe slightly adjacent that
we can try out this week you know um you
can argue that this is like losing focus
but honestly I don't know it sounds like
you spent a lot of weeks on medical
students like maybe let's try something
else you know maybe let's adjust a
little bit um we could maybe you can
change who you sell to um and maybe
it'll be uh you have to like do you have
to force your way into the door a little
bit less
right cool so those are my kind of three
my three this my three I guess tips or
my three learnings from what I've what
I've kind of like uh just things that
work for me basically at the end of the
day I I don't like to call this advice
um this is just what works for me and I
think you guys can take away from this
uh what you please um but my main thing
is don't be this guy you know I know you
don't think you're being this guy but
when I see some of you making reals and
at the end you're like go to my link I'm
like ah you just look like this guy you
know like and nobody wants to interact
with this guy um or I see your TW tweet
it's like a beautiful tweet and at the
end you're like check out my thing and
I'm like well again I don't think that's
G to happen um you can try uh all day
keep trying of course you know um uh my
my biggest thing I want you to take away
from this is to not stop all those
Shenanigans like that's like playing the
lottery should play the lottery like
every day that sounds dope um especially
because it's a free Lottery that's even
more dope uh but that's what socials are
that's what posting on these large
platforms are but don't don't let that
be your strategy you know like that's
not a strategy that's that's not a
strategy to sell strategies to sell at
this stage should be more like one one
they should be a lot more kind of like
direct right and yeah just just be a
little more like this guy you know look
at him um and yeah I think if that
happens I think you know like the group
will end up looking a little bit less
like this and maybe a little bit more
like this actually um you'll still have
people in all sorts of stages right but
I don't think it's that crazy for you
all to have like a big Push by the end
of this week like every single one of
you and I know I have a very good idea
of the states of every single one of
your projects um I see what you're doing
I watch your exam days I see your
updates in the chats I have a pretty
solid sense of where most of you are at
well 95% of you um and yeah I feel like
you got something you just got to like
really start selling it um and I think
that's that's that's all that's what's
going to take at the the end of the day
remember I can sit here all day and say
these things to you and I think for some
of you it'll hit for some of you it
won't uh but we're here for you uh email
me if you need me I think a lot of
people are kind of don't know how to get
in touch with me yeah just email me I
don't check my phone much um but email
me I'm always around far as I bill space
uh and I actually look at that often uh
one1 amth please continue uh bugging
Amoth for 101s please continue barging
into our office who's barging into our
office I'm curious damn a lot of you
continue barging into our office it's
totally okay if we don't want you there
we will literally say no and I've done
that many times um I think it's okay uh
get s's music to Hype you up you know do
do whatever you got to do uh by Friday
right um and again remember inputs over
outputs at the end of the day like I
don't want you all to be like mentally
down if your graph doesn't go up because
it's one signal you know as long as
you're happy every week with your inputs
and what you're actually putting into
the into the game cuz that's the only
thing you control I can't like stress
that enough it's very easy to get caught
up in the idea that uh you're Flatline
or you're going down or you're flopping
I don't know I don't it's just it's just
one graph um there's many graphs that we
could look at um and that's it yeah any
questions any
questions damn nice yes
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