The Marketing Opportunities and Challenges With The Rise Of AI
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I think AI overall though is far bigger
than people realize people are scared of
it there's so much fear of like I'm
going to lose my job the robots are
going to kill
[Music]
us and that Providence moment of truth's
about to come very handy cuz AI is about
to make a lot of fake stuff there's
already videos of me on the internet of
me saying things in my voice that I
didn't say I'm thinking about becoming a
music artist I think I can be good at
music one problem I can't sing for [ __ ]
and I'm not Musical
it's pendulum swings technology in
technology out and I think I will use AI
to actually make hit music I really
believe that before I'm done I would
argue food styling and commercials is
more [ __ ] AI than AI yeah I haven't
seen a [ __ ] Whopper in my life yeah
that looks like the ones on TV I think
that this is a demonization of modern
technology that is a misnomer of human
behavior there will be incredible room
for originally created Human Art but
there will be incredible room for
generative art so I haven't had a full
conversation with anybody yet this week
on the record about AI I figure you are
a good person to pick their brain on
around Ai and less about where it's
going to go in marketing and advertising
but more how consumers are overall going
to feel about it and general Society CU
I think you have generally been smart
about how you think about the future um
and so I I want to start with actually
looking back for a moment you know you
made a huge bet on nfts and eventually
morphed it into Vayner 3 yep uh as you
saw the nft market change and how
Society feels about metaverse and all
that change over time so I'm curious
what lessons you learned from that
knowing that AI is also the next big
thing and I know they're different
because that was a platform and this is
a society changing techology no it's a
it's a very smart question no no I think
you're right
similarities it's interesting like if
you look back at my content on web 3 and
specifically nfts and you got to dissect
it I think the same thing is going to
happen with AI you're going to
appreciate this in a world where
everything is headline reading yeah I'm
sure that you actually I'm C I need to
start asking more journalists like how
they feel about most people just reading
their headline and not their actual work
so let's break it down uh I'll go
backwards and I'll go forwards backwards
so much of our biggest point of view was
that metaverse wasn't real that there
was nobody actually there back to day
trading attention
yeah comma blockchain was a profound
technology I think blockchain's
relationship with AI and deep fake
videos is going to be a really
interesting conversation over the next
10 years yeah three you know my biggest
point of view is that 99% of nfts were
going to go to zero and that the 1%
would be meaningful Collectibles like
trading cards and comic books and and uh
sneak
speakers biggest learnings that I apply
to where we're going to go with AI one
they are different because the nft was a
form an individual form factor on top of
a technology
yeah uh that was also based on
collectible speculation which created so
much of the radical ups and downs yeah
AI is oxygen it's such a profound
overwhelming technology but I think I
think the parallels will be similar for
Madison Avenue I think the biggest
observation is that uh M Madison Avenue
is very different than Silicon Valley
yeah so I think the depth of
conversation at AI at the conference has
been really interesting it's by far the
buzziest word yeah I think back to what
I focus on with it which is about like
today yeah I think the biggest AI
conversation that I'm sh you know what I
was surprised about even though I you
know was funny you said earlier it
wasn't surprised but I was surprised
yeah I'm not I'm not surprised but I'm
surprised the biggest AI conversation
currently in marketing is the algorithms
of the four U pages of all these social
networks yeah the most significant AI
that our industry is feeling is in that
environment H now to Consumer
yeah uh people are scared of it there's
so much fear of like I'm going to lose
my job this is bad the robots are going
to kill us so there'll be a sector that
I think will be similar to electricity
when it first came out yeah electricity
was like incredibly demonized when it
was first available to people the most
common belief at the time was there was
demons in it and so you should still use
candles yeah cool right yeah have you do
you know that have you ever heard Google
it or or chat GPT it back to the point
perplexity it or perplexity it um so so
I think that's what's that that's my
historical comp that I'm feeling people
are very very worried about it yeah I
think you'll have a a a a group of that
I think there's we're already seeing
profound profound consumer changes
so I hate using a focus group of one but
boy did it capture my attention my
37-year-old brother and co-founder
Vayner who runs our sports agency now he
doesn't use search anymore at all 100%
of his search behavior is that chat chbt
or perplex or things of that nature so I
think you're going to have an entire
generation of gen Alpha and young gen Z
that is going to like potentially
probably gen
Alpha potentially live in a world where
they don't even know what a search
engine is the way that how old are you
36 did you ever use the Yellow Pages
yeah oh yeah yeah you caught it a little
bit 30 no but you're right no no no but
you're you know as you know if you have
if you have a younger sing libling under
30 like no shot that there's people 25
that don't even know when I use the
reference they don't even know yeah so I
I think it's going to be the classic
thing I do think the te I I view that so
nfts was a build on top of a big
technology known as blockchain
and that Providence Moment of Truth is
about to come very handy cuz AI is about
to make a lot of fake stuff there's
already videos of me on the internet of
me saying things in my voice that I
didn't say so providance on the
blockchain is going to actually become
pretty powerful yeah I think AI overall
though is far bigger than people realize
yeah and so what do I think I think
you'll have some early users that are
going to get a lot of value out of it
you're going to have 50 to 70%
incumbents that are going to demonize it
or demonize it cuz they can't make money
out it or demonize it because they're
scared of it yeah this one isn't going
to be fatty like nfts this one is going
to slow build like social media yeah
yeah I'm in that very unique age range
where I started High School where nobody
had a phone I finished high school
everybody had a flip phone started
college maybe a few people had a
smartphone and by the time I finished
College everyone yeah makes sense yeah
it's a funny group so in eight years
went from phone personal phone wasn't a
thing unless you were an adult to the
superu the iPhone whatever you needed in
your
um but I want I want to ask about your
point about blockchain are you pointing
out blockchain and and deep fakes from
the standpoint of blockchain can track
how something the progress of something
so we'll be able to verify something is
accurate based off every video every
video I make I'm going to put I'm going
to make an nft a nonf funable token the
way everyone knows nfts right now is a
collectible and the way they know it
right this second is a collectible that
was like fatty yeah but nfts aren't
beanie babies in individual projects at
nft land are Beanie Babies nfts are
stuffed animals they will be
forever one of the most important use
cases I think in the next decade of
nfts is going to be using the blockchain
to put your content on to say all the
content that I make about me is here
first then I'm putting it on the
internet so anything that you see that
you think is from me you better go see
the providance because this is somebody
manipulating what I'm saying we've lived
in a 100 Years of believing every video
that we've seen is true we're about to
go just your 8year analogy let me use it
now as a as a build we will go from
everybody here sees any video they
believe it's 100% true to an 8 to 10
Years everybody here seeing a video and
not believing it's true yeah that is
societally a it is it is until you say
wait a minute or the blockchain and then
truth and so I agree with you in the
short term it's like who yeah but this
is why I'm kind of uh very fascinated by
the blockchain Yeah Yeah I've been
pleasantly surprised there hasn't been a
ton of deakes around the election yet I
mean I assume we event going to get
there but I guess maybe we're too far
away from November but uh yeah I I'm I'm
curious how you see the perception of
how societal perception of of generative
AI is going to change cuz I think we
already saw the first bit of it with the
Apple ad where even though it was
ounting AI you know it was crushing art
and I think people view AI as we don't
want it to replace art so do you are you
optimistic that people are going to put
up a fight and save arts and not give
into just well anybody can create any
kind of content using no Ai and that's
it no do you know that everyone thought
a canvas piece of art was not art
hundreds of years ago that if you did
not do art on a actual building wall
that that wasn't real art there was an
incredible fight that art on canvas was
fake
art I one of my good strengths this
history tells me the future this is my
second cool H yeah okay and I and you
can see how my brain works a little bit
and this is when I see new things like
this I'm like let me get educated it's
not like I know all this you know I do
the research right and then it becomes
part of my life so I think it's I think
this industry actually this is a good
parallel to the overall industry and
it's the answer to your question I
believe one of the biggest shortcomings
of our industry is that we like or not
and sure the answer to your question is
and yeah there will be incredible room
for originally created Human Art yeah
but there will be incredible room for
generative art yeah and the consumer
will accept both you know why cuz
they're already consuming both they're
already accepting both yeah the indust
the world world is not the opinions of
the artists that this EV yeah the
opinion is of the 8 billion people and
how they interact with the art
yeah so to that point do you I mean when
when something like let's just talk
music with AI music is going to become
even easier for anybody to figure out
how to make do you see Society pushing
in a way where someone who can play a
violent at a high skill is going to get
pushed out for somebody who can create
whatever on their laptop on their phone
using AI or do you still see a future in
which both of those are going to be
equally valued and that we're going to
really fight hard to protect human made
art I think both will happen what about
house EDM music what about DJs yeah I
mean everybody told us electron what
about uh uh autotune yeah t pay [ __ ]
had every hit song for three-year window
uh I I'm very bullish on Ant I think to
your point like I'm thinking about
becoming a music
artist I talk in the way that would work
really well for music I'm very you know
I'm good for interviews right like I
it's how my brain works analogies
Snippets headlines um I think I can be
good at music one problem I can't sing
for [ __ ] and I'm not musical I got that
in common with you and
me I can play mean saxophone can't sing
a tune that's pretty cool so I got
nothing yeah other than I think I can
write Hooks and have bars and and I
think I will use AI to actually make hit
music I really believe that before I'm
done yeah and so will some people say
like what the [ __ ] [ __ ] Gary VZ now
of course they will yeah I I could 93%
will 7% will say like the same thing you
know is aichi good some people think
aichi is the best yeah other people
think that he just took other people's
[ __ ] so is Andy Warhol the best at the
time was the worst now we think he's the
best some people think he's the best
some think and so I I really I'll go
back to my and I think that and uh let's
talk about technology I couldn't believe
more in Social and the phone do I
believe that now that we've had 15 years
of it that a lot of people enjoy putting
their phone in a safe for a week and not
being on a phone I sure do it's pendulum
swings yeah technology in technology out
you know D D D D D D and so this you
know look at Fashion
yeah every 20 30 years are we supposed
to wear tight jeans or loose jeans yeah
you know
like so that's I I think that's what's
going to happen with music and
entertainment yeah I mean I think we've
seen it seen to an extent with social
media I mean you know if you would have
told me 10 years ago that by 2024 I
would have pretty much given up sharing
any part of my life on social which is a
thing that a lot of people are starting
to buy into I think you I would have
said you're crazy but I think eventually
also just grew tired of sharing our
lives constantly I I live the life the
whole time people are very confused when
they I don't think people realize how I
played it I've never shared a single
thing about my personal life
yeah I it makes so much sense to me why
would I want to give up my privacy yeah
there's nothing more valuable yeah what
my relationships my family I'm one of
the most prolific content producers of
the last 15 years yeah with zero of it
being about my personal life so I
understand that's I saw that coming from
a mile away yeah putting my children in
my content what if they don't want it
yeah putting my relationship so that the
world didn't anybody see what they do to
Brad and Angelina like why are you
giving the world obviously not we're not
all famous but if you're by the way when
your life is small when 30 40 people
your relatives and your friends are your
world their judgment on your
relationship is powerful
yeah yeah uh so let's let's let's start
to bring this a little back back yeah
Mark let do uh have you when you talk
with your clients and brands in general
have you started to see
Brands figure out where the line is on
where they want to use gen one more time
my friend have the brands your clients
started to draw a line in terms of where
the line is on gen so for example Dove
Dove has said we'll use gen gen but we
will never generate a human got it got
it no we we think that our
recommendation to our clients is don't
jump out too fast yeah that would be
like there was uh we had there was
clients it's buried in history now that
said they would never use influencers
they only believe in real celebrities um
no we've we've uh our conversations with
clients my conversations with clients
are very heavily predicated on um the
following which
is you don't need to make an official
statement yet right we like this is very
profound technology sure many of the
Bill Gates said the web was a
fad he's a smart man you don't a little
you know you don't need to be out in
front you know like you know like let's
like let's take a beat uh and so that
has been our recommendation and I think
that's the right thing like it's early
ready for this I'm on the record that's
saying Dove at some point in its
consumer brand Journey will make
generative people
okay because not that I believe that
anyone at Unilever is a hypocrite or
stupid or is wrong but in 27 years yeah
when it's a different regime and
generative AI human content is
incredibly important yeah I don't think
that Dove is going to want to give up
market
share very fair you know so like I'm
sure it's and by the way I know that
it's well intended it actually comes you
know I think most things are well int
like eighth place trophies were
incredibly well intended but I think
looking at history it's not going to be
viewed as a positive thing for kid
development yeah Dove talking about real
Beauty that's a beautiful like it comes
from such a good place yeah on the
record I don't see any scenario that in
35 years they haven't done it cuz it'll
be a competitive disadvantage to a
business yeah I mean even even in
instances where so I was talking to the
CEO of
um he was C of okrp and now he's part of
brol thy and he said you know I have
restaurant clients who they'll let us
use gen for anything except the food
100% because they their chefs they only
want to show things their chefs can
actually make and even if they use gen
to Perfection nobody made that burger
let me let me take the Counterpoint yeah
every single commercial that Burger King
shows the Whopper looks nothing like the
Whoppers I get at Burger
King it's a good point
uh yeah food styling is a thing no [ __ ]
I would argue food styling and
commercials yeah is more [ __ ] AI than
AI yeah I haven't seen a [ __ ] Whopper
in my life yeah that looks like the ones
on TV yeah do you do you have a sense
with brands that they even have their
heads wrapped around gen AI that well
because I was talking to Sir John
hegerty earlier today and I asked him
pretty much the same question h of you
know are have you seen Brands draw the
line and he and he goes well no I mean
it's it's so early days that most of
them I think he said can't [ __ ] wrap
their head around it or don't I forget
exactly what he said but you know he
basically said they don't know what
they're doing and someone as someone
irresponsible for that as someone who
came into this industry and has been in
it now for 15 years I'm so glad that sir
said that cuz I've always liked him a
lot actually I always have uh uh he's a
smart guy and he's right that's
absolutely my take I said I think it
earlier Madison Avenue versus Silicon
Valley like it with all due respect and
this is an incredible Community Tech
deep technology knowledge is not what's
happening here this is sales and
marketing and so yeah no I don't think
they have their heads wrapped around it
and by the way there's a lot to get
through with copyright and trademark law
yeah this is probably one of the more
conservative stances we've taken as an
organization we want to really
understand like where the content's
coming from like because we have to
indemnify our clients so I'm like
[ __ ] like are you kidding me I'm not
looking to battle Disney if they claim
that the elephant that was made from
this was inspired by the Dumbo IP yeah
so we got a little ways to go I think
he's right I think it's early I again
especially after four glasses of Ros at
can people like to pontificate about
their knowledge about AI it's not H this
is not the epicenter of AI this is an
industry that will be affected by the
epicenter
which is the technology sector yeah you
brought up algorithms earlier and know
we've talked a lot about geni but with
algorithms it's also a very good point
because we've seen how quickly Society
has fractured how content has fractured
in terms of audience my Tik Tok feed is
going to be drastically different than
yours ESP different harriets and so
we're losing a sense of community
because we're we slowly growing into I'm
fans of these people you're fans of
these people and you have no idea who
are I I would I would argue that that is
a false Po in the society right now okay
let's take it back pre- social media you
chose to watch Fox and I chose to watch
CNN you chose to read the New York Times
and I chose to read po but the options
were much fewer now there's a million
different influencers and 72 may end up
in my feed and you might have two of the
same ones just cuz the options were few
do you know what the average amount of
channels people watched when they had 36
channels to choose from in Prime cable
era in the 80s
three the options were fewer yeah but I
still didn't watch Food TV I watched
ESPN and I watched when the Jets
highlights were on and I turned off when
the Broncos highlights were on I I think
that this is a demonization of modern
technology that is a misnomer of human
behavior yeah the fragmentation has
existed forever yeah people always read
the books they want and read the
newspapers and watch the TV and listen
to the radio yes to your point
absolutely on fewer options the misnomer
is we didn't take advantage of those
fewer
options I'm not quite un I at that
Point's not Landing for me cuz you know
if back in say the '90s or ' 80s when
you had fewer options and cable to use
TV is first exploding we saw K you know
amount of people who watch a program
far higher than today so you went into
the office correct you likely had a
number of people correct who you could
talk to about something and so what I'm
saying is more it's fragmented so much
that I could go in the office and
there's no guarantee that any single
person that that I'm a buyer on that I'm
a buyer on I'm a full buy I'm a full
buyer that but I would I would say the
Nuance there
is that um that the genre of it would be
within the same realm meaning you may
know of a hip-hop artist that's emerging
that I don't know yeah but we may both
like hip-hop yeah right and I would
actually say the discoverability of that
game is real but to your point the
extreme fragmentation is well taken yeah
and I'm a very big believer in that um I
don't think it's focus groups of one
yeah but we've definitely to your point
gone to smaller groups of interests yeah
but the and so I think we're going to
find out what that all means yeah to
your point we all watched Mash yeah now
we all watch humor in 87 pieces of mash
that add up to one Mash yeah and to your
point that I think you're making is that
has the potential to make us not be as
connected yeah and I think that's real
yeah uh I know I get excited when my
wife shares a Tik Tok that I've already
seen cuz it's like almost a shared
experience of like oh I've already seen
it I can laugh at this already yeah um
where's I going to go from there so do
you see do you see a Tipping Point in
which at some point we are all driven
back to maybe more
communal yeah I think so I don't think
but I don't think in the short term at
all you're 36 yeah you know back to like
guessing this I definitely don't know
but if I if I had to bet the farm like
Gary I'm sorry you have to bet
yeah when you're 60
I think we're in the actually I think
we're still in the very beginning of
fragmentation at scale yeah yeah
honestly I do think loneliness is a big
concern of mine of fragmentation at
scale yeah absolutely I believe that
there is absolute early indicators to
that but I also think that requires
human accountability to be more
multi-dimensional yeah like to be more
selfless not selfish I have my interests
but let me be curious and selfless and
open to on my friends interest so that
we connect it's it's an in this is a
real I'm very fascinated by this combo I
spend a lot of time thinking about this
it's actually by the way why I think
everyone has marketing wrong the idea
that you're going to make a 30second
commercial and you're going to pump it
on television yeah and it's going to
work is [ __ ] delusional in the truth
of the world yeah final question as
we're pretty much at time here is just
you know with with uh streaming TV and
the ability to really understand who
that first is you're showing have you
guys begun thinking about using AI to
create God knows how many versions of
that ad to show each person the way
you're already doing with your vein
volume model for social and everything
yes we have but we do believe it is
still a trademark and and copyright
issue and we will not go full generative
AI over production until there's more CL
this goes back to why I think Dove is
well intended but a little premature
yeah it's early and we have a lot of
things to figure out yeah cool cool
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