Blinx Healthcare (PACO GP) for online consultations in 2024 explained in 3 mins
Summary
TLDRGareth from Blinks Healthcare introduces Paco GP, a comprehensive solution for primary care that streamlines the patient journey. Patients can digitally select services, complete health forms with multimedia attachments, and submit them for review. Healthcare professionals can efficiently manage these forms, consult, and communicate with patients using features like the Rocket Bar. The platform offers customizable tools for health form design and care navigation, ensuring flexibility, speed, and security in patient care.
Takeaways
- π Gareth from Blinks Healthcare introduces Paco GP as an end-to-end solution for Primary Care.
- π Paco GP facilitates the patient journey, starting from the digital front door where patients select the service they need.
- π Patients are guided through a process that includes completing a health form with various types of attachments.
- π² The health form and attachments are submitted back to healthcare professionals for review via the Paco inbox.
- π©ββοΈ Healthcare professionals can review patient data, including attachments like videos, before integrating it into their consultation.
- ποΈ The system allows for easy addition of codes, comments, and booking of patient slots, which captures activity for GPad.
- π Real-time visibility of colleagues' availability is provided to streamline scheduling.
- π The 'Rocket Bar' feature offers a centralized way to manage the patient journey, including reviewing and processing health forms.
- π οΈ Configuration tools like the Health Form Designer offer flexibility for creating customized forms with drag-and-drop functionality.
- π Care navigation or digital front door setup is user-friendly, allowing control over flows, pathways, language, and timing.
- π§ Easy modification of care navigation flows, such as enabling or disabling specific pathways for patients, is possible with just a few clicks.
- π¨ The Care Navigator tool for staff is similarly configurable and even allows for theme selection.
Q & A
What is the main purpose of Paco GP?
-Paco GP is an end-to-end solution for Primary Care, designed to optimize patient care and streamline the patient journey in healthcare.
How does a patient begin their interaction with Paco GP?
-A patient starts by selecting the service they need on the digital front door, where they are guided through a process that includes filling out a health form with various types of information and attachments.
What kind of information can a patient include in the health form?
-Patients can include answers to questions, attachments such as photos, videos, documents, and voice notes in the health form.
What happens after a patient submits their health form?
-The health form is submitted back to the healthcare professional's Paco inbox, where it can be reviewed along with all the data and attachments provided by the patient.
How does a healthcare professional review and process the health forms received?
-Healthcare professionals can review all the data, look at attachments, and integrate this information into their consultation, medical records, and scheduling.
What is the 'Rocket Bar' feature in Paco GP?
-The Rocket Bar is a feature that allows healthcare professionals to manage the patient journey entirely from one place, including reviewing and processing health forms, consulting, and communicating with patients.
How can healthcare professionals configure the health forms in Paco GP?
-Healthcare professionals can use the health form designer, which allows them to drag and drop elements, include snomed codes, and build any form they need. Once they are satisfied, they can preview and publish it for use.
What is the role of the 'Care Navigator' in Paco GP?
-The Care Navigator is a staff navigation tool in Paco GP, configured in the same way as the patient's digital front door, providing a flexible, fast, safe, and secure way for staff to navigate patient care.
How can the digital front door configuration be adjusted for different patient pathways?
-The digital front door configuration allows control over flows, pathways, language, popups, videos, and timing. It can be easily modified or re-enabled with just a few clicks.
What is the significance of the 'Quick Send' feature in Paco GP?
-The 'Quick Send' feature enables healthcare professionals to send direct messages or emails to patients, including invites or health forms, streamlining communication and patient engagement.
How can viewers find more information about Paco GP and its features?
-For more information about Paco GP and its features, viewers can check out the full episode mentioned in the transcript, which provides a comprehensive overview of the discussed topics.
Outlines
π₯ Introduction to Paco GP - Patient and Care Optimizer
Gareth from Blinks Healthcare introduces Paco GP, a comprehensive solution for primary care. The script focuses on the patient journey, starting from the digital front door where patients select services and receive guidance. Patients can submit health forms with various attachments from any device. The health forms are then reviewed by healthcare professionals who can add comments, codes, and schedule appointments, all within the Paco GP system. The script also mentions the Rocket Bar, a feature that allows managing the patient journey from one place, including reviewing forms, consulting, and communicating with patients.
Mindmap
Keywords
π‘Patient and Care Optimizer (Paco GP)
π‘Digital Front Door
π‘Health Form
π‘Healthcare Professional
π‘Consultation
π‘Rocket Bar
π‘Quick Form Functionality
π‘Care Navigator
π‘Configuration
π‘Health Form Designer
π‘Care Disposition
Highlights
Paco GP is an end-to-end solution for Primary Care.
It helps with the patient journey starting from the digital front door.
Patients can select the service they need and receive guidance.
Patients complete health forms on any device, including attachments like photos, videos, documents, and voice notes.
Healthcare professionals can review health forms and attachments in the Paco inbox.
Forms can be added to the medical record with codes, comments, and consultations.
Real-time colleague availability can be seen for booking slots.
Quick send feature allows direct messaging or emailing patients with invites or health forms.
Rocket bar is a new feature that allows managing the patient journey from one place.
Health forms can be reviewed, processed, and consultations can be conducted using quick form functionality.
Quick sound allows easy communication with patients.
Configuration tools like health form designer offer flexibility with drag and drop functionality.
Forms can be customized with snowed codes and previewed before publishing.
Care navigation or digital front door configuration is easy, controlling flows, pathways, language, and timing.
Care navigation flows can be removed or re-enabled with just a few clicks.
The Care Navigator is a staff navigation tool with the same flexible configuration.
The system is designed to be fast, safe, secure, and customizable with themes.
Watch the full episode for more information on Paco GP and its features.
Transcripts
hi everyone I'm Gareth from blinks
Healthcare and I'm here to talk about
the patient and Care
Optimizer Paco GP is part of our our
suite of products and it's an endtoend
solution for Primary Care let's look at
how it can help with
ocvc you start with the patient Journey
where they select the service or the
help they want in this case they're on
the digital front door and they select
and want some medical help they're given
guidance all configured by
you information guides the patient along
until they receive the health form they
complete the form on any device and they
can add as you can see their answers but
also attachments photos videos documents
voice notes Etc once the patient's ready
they submit it back to
you so let's follow your journey you're
a healthc care professional it arrives
in your packo inbox and you can see here
we've got a number of health forms you
review all the data that the patients
passed you back you can look at the ATT
attachments to videos before you post
all of this back in to your consultation
into the medical record add codes add
comments and even book a slot which will
capture the activity for
gPad and you can see in real time your
colleagues
availability so let's disposition now
send a quick send it's a direct message
or email over to your patient with an
invite or maybe a health form once
you've done all of that it goes into
your consultation here's an example with
our latest feature is the rocket bar
let's take a look at the rocket bar
everything we've just seen you can
manage that Journey entirely from one
place you can review and process health
forms you can consult using our um quick
form functionality and you can
communicate with your patients with
quick sound so how do I configure all of
this well I've got a flexible set of
tools um such as the health form
designer where you can drag and drop you
can put your snowed codes in you can
build any form anything you need once
you're happy you preview it and you
publish it and it's available for use on
your digital front door or to send out
to patients individually or on mass care
navigation or digital front door
configuration is just as easy you go and
you control the flows the pathways the
language the popups any videos and the
timing so here we're going to show you
an example where we want to remove a
care navigation flow from the digital
front door and it's the I have a problem
and want some
help we've made a change and now it's
not there for the patient and just as
easy to reenable is two clicks one two
and we're done go back to the digital
front door and that button is there as a
pathway for the patient to use we're now
looking at the care Navigator which is
the staff Le navigation tool and it's
configured in exactly the same way for
your staff so it's flexible fast safe
and secure and you can even pick a theme
thank you very much so much great
information right there wasn't there
well if you want to know more check out
this episode right here which is the
full episode to find out more about what
we talked about and more about this
provider
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