What Makes the HBS Executive Education Experience Transformational?

Harvard Business School Executive Education
30 Jan 201708:10

Summary

TLDRThe script discusses the challenges of leadership development in a fast-paced business environment, emphasizing the need for executives to pause and strategically assess organizational needs. It highlights the importance of identifying skill gaps and leveraging both internal and external perspectives to address global volatility. The script also touches on the transformational impact of Harvard Business School's executive education, which fosters an environment for high-performing executives to learn from one another and develop critical skills in cross-border management and intercultural communication.

Takeaways

  • 🚀 Leadership development is challenging due to the fast pace of business, which often leaves little time for strategic thinking and change.
  • 🌐 Global volatility is a significant challenge for executives, requiring skills that can be difficult to develop organically within an organization.
  • 🔍 Companies need to assess their current skills and identify gaps to address the needs of the organization effectively.
  • 🌱 The importance of continuous growth for employees is emphasized, as job requirements are constantly evolving.
  • 🌟 First-time managers, often strong individual contributors, may not inherently possess leadership and motivational skills, requiring development.
  • 🔄 Succession planning is often seen as a personal threat, but it should focus on identifying and developing necessary skills rather than individuals.
  • 🏫 Harvard Business School executive education offers a transformative, in-person experience for executives with a global cohort and world-class faculty.
  • 🤝 The learning process at HBS is driven by participants, emphasizing the exchange of ideas and experiences among senior leaders.
  • 📈 Case-based classes at HBS encourage active participation, debate, and learning from diverse experiences of the participants.
  • 🌟 The impact of HBS programs extends beyond professional success, with participants reporting improved listening, questioning, and empowering skills.
  • 🌍 Cross-border management and intercultural communication skills are critical in today's global business environment and should not be overlooked.
  • 📚 The case method at Harvard Business School involves reading narratives of business challenges, allowing executives to apply their experiences and learn from faculty frameworks.

Q & A

  • Why is leadership development considered a challenge in the current business environment?

    -Leadership development is a challenge because businesses operate at a fast pace, often lacking the time to pause, reflect, and strategize. This rapid operation makes it difficult for companies to pivot or change their leadership approach.

  • What is the role of leadership development in addressing global volatility?

    -Leadership development helps executives address global volatility by identifying the skills needed to navigate such challenges. These skills are often difficult to develop organically and require input from both internal and external sources.

  • How does leadership development facilitate the growth of employees in a company?

    -Leadership development allows for a company's culture and employees to step back, assess the needs of the organization, evaluate the existing skill set, and identify gaps that need to be filled, thus continually growing the employees to meet the ever-changing job requirements.

  • What is the common pitfall for first-time managers based on the script?

    -The common pitfall for first-time managers is the assumption that strong individual performance automatically translates into leadership and motivational skills within their departments or units, which is not necessarily the case.

  • How does succession planning differ from the common perception of being replaced?

    -Succession planning is about identifying the skills needed for the future rather than just thinking about being replaced. It involves depersonalizing the process and focusing on the development of required skills for the organization.

  • What is the significance of the in-person residential experience provided by Harvard Business School executive education?

    -The in-person residential experience is significant as it offers a transformational process for executives, bringing them together with a global cohort of high performers and world-class faculty, fostering an environment for free-flowing ideas and ongoing conversation.

  • How does the case-based learning process in Harvard Business School executive education work?

    -The case-based learning process involves participants discussing, debating, and challenging each other based on their experiences. It is driven by the participants themselves, with the faculty facilitating the learning process and providing frameworks for understanding.

  • What does the term 'transformational' mean in the context of Harvard Business School's longer programs?

    -In the context of Harvard Business School's longer programs, 'transformational' refers to the profound impact the program has on participants, not just in their professional lives but also in their personal development, such as becoming better listeners or learning to empower their people.

  • Why is there a need for a focus on cross-border management and intercultural communication skills in today's global business environment?

    -The need for focus on cross-border management and intercultural communication skills arises from the global nature of business, where companies are drawing on talents from around the world. Understanding cultural contexts and motivational practices is critical for success.

  • What is the case method in Harvard Business School executive education, and how does it benefit participants?

    -The case method is a pedagogical approach where participants read narratives about specific individuals facing business challenges. It allows executives to apply their experiences and the frameworks provided by faculty to develop strategies and solutions, stepping outside their comfort zones.

  • How does the teaching model at Harvard Business School executive education encourage learning from each other as well as from the faculty?

    -The teaching model encourages learning from each other through the case method, where participants engage in individual preparation, small group discussions, and full classroom moderation with faculty. This collaborative approach ensures that each participant contributes to and benefits from the collective learning experience.

Outlines

00:00

🚀 Leadership Development Challenges and Solutions

This paragraph discusses the complexities of leadership development in a fast-paced business environment where companies often lack the time to pause and reflect strategically. It emphasizes the importance of assessing organizational needs, identifying skill gaps, and the difficulty of developing certain skills organically. The script touches on the global volatility executives face and the need for external input to address these challenges. It also highlights the transition from individual contributor to manager, where the assumption of leadership skills can be a pitfall. Succession planning is identified as a tough challenge, often associated with the fear of being replaced, and the need to depersonalize the process to focus on skill development. The paragraph concludes with the role of Harvard Business School executive education in providing a transformational, in-person experience that fosters idea exchange and learning from a global cohort of high performers.

05:02

🌐 Cross-Border Management and the Case Method in Executive Education

The second paragraph focuses on the often-overlooked challenges of cross-border management and intercultural communication in today's globalized business landscape. It stresses the critical nature of understanding cultural contexts and motivational practices for leadership success. The paragraph explains the unique opportunity provided by executive education programs for participants to step away from their daily routines and reflect on their personal and professional growth. It delves into the pedagogical approach of Harvard Business School, particularly the case method, which involves reading narratives of business challenges and making strategic decisions based on the information provided. The case method is portrayed as an effective way to integrate personal experiences with academic frameworks, encouraging participants to step out of their comfort zones and engage in meaningful discussions that contribute to their learning and the learning of their peers.

Mindmap

Keywords

💡Leadership Development

Leadership development refers to the process of enhancing an individual's ability to guide a team or organization effectively. In the video's context, it is highlighted as a challenge due to the fast pace of business operations, which often leaves little room for strategic thinking and skill assessment. The script mentions that leadership development involves stepping back to assess organizational needs and identify skill gaps, which is crucial for addressing global volatility and the ever-changing job requirements.

💡Global Volatility

Global volatility is the unpredictability and instability that can affect businesses on an international scale. The script discusses how executives face challenges due to this volatility, and the need for skills that are difficult to develop organically within an organization. This concept is integral to the theme as it underscores the necessity for leadership development that can adapt to and navigate through such volatility.

💡Organic Skill Development

Organic skill development implies the natural growth of abilities within an organization without external intervention. The script points out that some skills needed to address global volatility are hard to develop organically, indicating the need for external input and learning from leaders worldwide. This concept is key to understanding the limitations of internal training and the value of diverse perspectives in leadership development.

💡Succession Planning

Succession planning is the strategic process of identifying and developing potential successors for key leadership roles within an organization. The script describes it as a tough challenge, often associated with the idea of being replaced. It emphasizes the importance of depersonalizing the process and focusing on the skills needed for future roles, which is vital for ensuring continuity and preparedness in leadership.

💡First-Time Managers

First-time managers are individuals who have recently transitioned from being high-performing individual contributors to leadership roles. The script warns of the common pitfall of assuming that these managers inherently possess leadership skills, which may not be the case. This concept is crucial as it highlights the need for specific leadership training to bridge the gap between individual performance and team management.

💡Performance Multiplier

A performance multiplier refers to the concept that the effectiveness of a leader is not just the sum of their individual actions (the 'what') and their methods (the 'how'), but rather the product of these two factors. The script uses this term to illustrate the exponential impact that leadership skills can have on overall performance, emphasizing the importance of developing both aspects in leadership training.

💡Executive Education

Executive education is a form of higher education that targets managerial-level leaders and executives to enhance their professional and leadership skills. The script mentions Harvard Business School executive education as a way to provide a transformational, in-person experience for executives, which is central to the theme of the video as it exemplifies a platform for leadership development.

💡Transformational Learning

Transformational learning is a deep and holistic process that results in changes to an individual's perspectives, understanding, and behaviors. The script uses this term to describe the impact of executive education programs, suggesting that participants undergo a profound change in their approach to leadership and management after attending such programs.

💡Case Method

The case method is a teaching approach that involves the use of detailed narratives about real-life business situations to stimulate classroom discussion and analysis. The script explains that a case study is like a story that places the learner in the role of a decision-maker, which is central to the pedagogy of Harvard Business School executive education. This method is highlighted as a powerful way to integrate personal experience with academic frameworks.

💡Intercultural Communication

Intercultural communication is the exchange of information between individuals from different cultural backgrounds. The script points out that this skill is critical for success in today's global business environment, where understanding cultural contexts and motivational practices is essential for effective leadership. This concept is important as it underscores the need for leaders to develop cultural competence.

💡Pedagogy

Pedagogy refers to the methods and strategies used in teaching and learning. In the context of the script, pedagogy is discussed in relation to the case method, emphasizing the progression from individual preparation to group discussion and classroom moderation. This concept is key to understanding the interactive and participatory nature of the learning experience provided by executive education programs.

Highlights

Leadership development is challenging due to the fast pace of business operations, which often leaves no time for strategic thinking or change.

Companies need to assess their culture and skills to identify gaps in leadership development amidst global volatility.

Executives face the challenge of developing skills that are difficult to cultivate organically within their organizations.

Leadership development should involve input from both internal and external sources to address organizational needs.

The ever-changing job requirements necessitate continuous growth and development of employees' skills.

First-time managers often excel as individual contributors but may lack leadership and motivational skills.

Succession planning is difficult as it is often perceived as being about replacement, rather than skill development.

Harvard Business School Executive Education offers in-person residential experiences for transformational learning.

Participants engage with a global cohort of high performers and world-class faculty for idea exchange and learning.

The learning process at HBS is driven by the participants, making it a unique and dynamic experience.

Case-based classes at HBS involve discussion, debate, and questioning, leveraging participants' diverse experiences.

Transformational programs at HBS have a profound impact on participants' professional and personal lives.

Cross-border management and intercultural communication skills are critical in today's global business environment.

Participants attending HBS programs benefit from stepping outside their routine to focus on self-improvement.

The case method at Harvard Business School is a narrative approach to learning that places executives in real business scenarios.

The case method encourages executives to apply their experiences alongside faculty frameworks to solve business challenges.

The teaching model at HBS focuses on learning from both peers and faculty, emphasizing contribution to others' learning.

Transcripts

play00:05

leadership development is a challenge

play00:07

because of the pace that businesses

play00:10

operate in in order to really stop doing

play00:14

and take a step back and think think

play00:18

strategically it requires a pause and

play00:21

companies are operating so quickly that

play00:24

they don't often pause they don't have

play00:27

time to pause they don't have time to

play00:29

pivot or change leadership development

play00:31

is allowing a company's culture its

play00:34

employees to step back assess the needs

play00:38

of the organization look at the skill

play00:41

set that's present and identify those

play00:44

gaps so one of the largest challenges

play00:46

facing executives today is global

play00:49

volatility and in many cases the skills

play00:54

they need to help address that within

play00:56

their organizations our skills that are

play00:59

very difficult to develop organically

play01:01

and so they need input from both within

play01:04

their organization and outside of it

play01:06

from leaders around the world to help

play01:08

place in context the solutions that they

play01:12

need to help them on the ground with the

play01:15

challenges and issues that they're

play01:16

facing so it's important for us to

play01:18

continually grow our people because the

play01:22

needs of their jobs will be

play01:23

ever-changing so for first-time managers

play01:25

we typically see many times they are

play01:28

incredibly strong individual

play01:29

contributors they're a star performers

play01:32

in many ways for their organization or

play01:34

if come in as a star performer from

play01:35

another organization and the biggest

play01:38

pitfall for them and for their

play01:40

organization is assuming that they

play01:42

necessarily have the skills as leaders

play01:45

and as motivators within their

play01:47

departments and within their units and

play01:49

organizations so many times it's an it's

play01:52

a matter of taking the what of what they

play01:55

do and developing the how of how they do

play01:59

it and it's not just an additive effect

play02:01

it's not just the what plus the how it's

play02:04

many cases a multiplier and the what

play02:08

times the how equals their performance

play02:10

succession planning is a challenge

play02:12

it's tough what's tough about it is

play02:15

often when people think of succession

play02:17

planning

play02:18

they're thinking about being replaced

play02:20

and if they can take a step outside

play02:23

themselves and realize that could be

play02:25

part of it for sure and if that's the

play02:27

part that we're going to address you

play02:29

need to identify the skills and we try

play02:32

to remove it let's de personalize it if

play02:34

you will from the individual what skills

play02:37

are needed and how do we develop those

play02:39

skills leaders and organizations look to

play02:41

Harvard Business School executive

play02:43

education as a way of providing an

play02:47

in-person residential experience that

play02:50

can truly be a transformational process

play02:53

for the executives who come to campus we

play02:57

do very much look to bring each

play03:00

participant together with a global

play03:03

cohort of high performers and obviously

play03:07

our world-class faculty to create a an

play03:10

opportunity for ideas to flow freely and

play03:14

for participants to feel like they're in

play03:16

the midst of an ongoing conversation

play03:18

that they can help contribute to while

play03:20

at the same time taking away the best

play03:22

practices and strategies that our

play03:24

faculty are developing each and every

play03:27

day the programs address the challenges

play03:30

of the modern workforce because the

play03:33

participants really drive the whole

play03:35

learning process so HBS is really

play03:38

fortunate we can convene incredibly

play03:43

incredible people from around the world

play03:45

senior leaders who come to Harvard

play03:49

because of its brand its reputation its

play03:51

faculty but the quality of the people

play03:55

that we're able to convene is I think

play03:57

unparalleled we're really really

play03:59

fortunate and those people drive the

play04:02

whole learning process so in the

play04:05

classroom most of the classes are case

play04:08

based and in the case based process the

play04:12

participants are discussing debating

play04:15

challenging questioning one another

play04:17

because they all bring to the table

play04:19

their set of experiences you know our

play04:22

marketing material uses the word

play04:24

transformational for our longer programs

play04:27

that will say this program will be

play04:29

transformation

play04:30

and often we hear participants at the

play04:33

end of their time with us saying that

play04:36

they thought that was a great marketing

play04:38

word a great buzzword but after they've

play04:41

been through the program they see it so

play04:43

that's really rewarding of course we

play04:46

have the participants who you know after

play04:49

they've left our program we hear about

play04:51

the promotions you know or the companies

play04:53

went public and that's that's wonderful

play04:56

and that's really great but to hear the

play04:59

impact that it has on them and how they

play05:01

deal with all areas of their life

play05:03

whether it be that they're a better

play05:05

listener that they've learned to ask the

play05:09

right questions that they've learned to

play05:11

empower their people oftentimes there

play05:15

isn't a strong focus on the challenges

play05:18

of cross-border management or

play05:20

intercultural communication and again

play05:23

given the the global nature of business

play05:25

these days these skills can't be ignored

play05:28

I think even for businesses that are

play05:32

primarily focused on on regional markets

play05:36

they're drawing on the talents of

play05:38

employees from around the world and so

play05:41

these sorts of skills of understanding

play05:43

cultural contacts and understanding

play05:47

motivational practices and leadership

play05:50

strategies is critical to their success

play05:53

and the success and growth of their

play05:55

organizations the ability that to attend

play05:58

our programs allows participants to step

play06:01

outside their normal life step outside

play06:04

their business life step out their

play06:07

family life and they're really allowed

play06:10

to just think about themselves and what

play06:12

they do so the case method is a critical

play06:14

part of the pedagogy at Harvard Business

play06:18

School and for Harvard Business School

play06:20

executive education and many times we

play06:23

questions about what exactly is the case

play06:25

method what is a case study so we like

play06:28

to say that a case study in many ways is

play06:30

a narrative it's a story that's being

play06:32

told about a specific individual facing

play06:34

a specific business challenge and by

play06:39

reading this narrative you're being

play06:41

placed in the shoes of this executive

play06:43

facing the

play06:44

a set of questions and you may be given

play06:47

balance sheets you may be given

play06:49

information on the market context but

play06:53

ultimately it's up to you to determine

play06:55

how do you move forward with these

play06:58

questions and with the strategy of this

play07:00

business and I think it's it's such a

play07:03

great way of allowing executives to

play07:06

bring their own set of experiences along

play07:09

with the frameworks that our faculty are

play07:12

helping them to develop so that they can

play07:15

maybe step outside of their comfort zone

play07:18

as far as even the industry is concerned

play07:20

but really fundamentally they're

play07:23

answering the sort of questions that

play07:25

they themselves will need to be facing

play07:26

when they head back home after they've

play07:28

been on campus so ultimately the the

play07:31

case method and the way that individuals

play07:34

progress from the individual preparation

play07:37

to small group discussion to a full

play07:41

classroom moderation with our faculty

play07:44

such a powerful experience in many ways

play07:46

but it's really looking at each

play07:49

individual and because of this the

play07:53

teaching model where you learn from each

play07:54

other as well as the faculty each

play07:57

application is looked at in terms of not

play08:00

only what can they take away but what

play08:02

can they contribute to other people's

play08:03

learning

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