Best marketing strategy ever! Steve Jobs Think different / Crazy ones speech (with real subtitles)

Rene Brokop
21 Apr 201307:00

Summary

TLDRThe video script emphasizes the importance of marketing based on core values in a noisy world, highlighting Apple's position among the world's top brands. It discusses the need for investment and care to maintain brand relevance, and Apple's recent neglect in this area. The script advocates for marketing that focuses on values and inspiration, citing Nike's 'Just Do It' campaign as an example. Apple's new campaign, 'Think Different,' aims to honor those who dare to change the world, aligning with the company's belief in the power of passionate individuals to make a difference.

Takeaways

  • πŸ“’ Marketing is about conveying values in a noisy world where people can't remember much about a brand.
  • 🌐 Apple is recognized as one of the top global brands alongside Nike, Disney, Coca-Cola, and Sony.
  • πŸ›  Even strong brands require ongoing investment and care to maintain their relevance and vitality.
  • πŸ”„ Apple's brand has suffered from neglect and needs to be revitalized with a clear message.
  • 🚫 Avoid focusing on technical specifications; instead, emphasize the brand's core values and what it stands for.
  • πŸ₯› The dairy industry's 'Got Milk?' campaign is an example of successful marketing that focuses on the absence of the product, not the product itself.
  • πŸƒ Nike's marketing strategy is highlighted as exemplary, focusing on honoring great athletes and athletics rather than the product.
  • 🎯 Apple's advertising should reflect its core belief that passionate people can change the world for the better.
  • πŸ’‘ Apple's new marketing campaign aims to reconnect with its core value and communicate it effectively to the audience.
  • 🌟 The campaign's theme 'Think Different' is designed to honor those who think differently and move the world forward.
  • πŸŽ₯ The script concludes with a powerful message about the 'crazy ones' who are the ones that change the world, aligning with Apple's brand identity.

Q & A

  • What is the core idea of marketing according to the speaker?

    -The speaker believes that marketing is about communicating values, especially in a noisy world where people can't remember much about a company, so it's crucial to be clear on what the company wants to be known for.

  • How does the speaker describe the Apple brand's position among global brands?

    -The speaker places Apple among the top half a dozen best brands in the world, comparing it to Nike, Disney, Coke, and Sony, highlighting its global recognition and reputation.

  • What does the speaker identify as the issue with the Apple brand in recent years?

    -The speaker identifies neglect as the issue with the Apple brand, suggesting that it has suffered from a lack of investment and caring, which are necessary to retain its relevance and vitality.

  • What is the speaker's view on the approach to marketing that focuses on product specifications?

    -The speaker criticizes the approach that focuses on 'speeds and feeds' or product specifications, arguing that it's not effective and that successful marketing, like Nike's, focuses on values and emotions rather than the product itself.

  • What is the speaker's opinion on the effectiveness of the 'Got Milk' campaign?

    -The speaker praises the 'Got Milk' campaign for its effectiveness, noting that it focused on the absence of the product rather than the product itself, which led to an increase in sales.

  • What does the speaker say about Nike's marketing strategy?

    -The speaker admires Nike's marketing strategy for not talking about the product but instead honoring great athletes and athletics, which creates a different perception of the brand beyond just selling shoes.

  • What was the speaker's action regarding Apple's advertising agency?

    -The speaker mentions that upon joining Apple, the company fired their existing agency and hired Chiat/Day, an ad agency the speaker had previously worked with and created award-winning work.

  • What was the main question the speaker wanted to address through Apple's new marketing campaign?

    -The main question was to define who Apple is and what it stands for, and to understand where Apple fits in the world and what its core values are.

  • What is the core value that the speaker believes Apple represents?

    -The speaker believes that Apple's core value is the belief that people with passion can change the world for the better.

  • What is the theme of Apple's new marketing campaign as described by the speaker?

    -The theme of the new marketing campaign is 'Think Different,' which honors people who think differently and move the world forward.

  • How does the speaker describe the people who are featured in the 'Think Different' campaign?

    -The speaker describes them as 'crazy ones,' misfits, rebels, and troublemakers who are not fond of rules and have no respect for the status quo, but are the ones who change the world.

Outlines

00:00

🌟 The Essence of Apple's Branding Philosophy

This paragraph discusses the importance of branding and the challenge of standing out in a noisy world. It emphasizes the need for clarity in what a company wants to be known for, using Apple as an example of a strong global brand alongside others like Nike, Disney, Coke, and Sony. The speaker acknowledges that even a great brand requires ongoing investment and care to maintain its relevance. Apple's brand has suffered from neglect, and the speaker outlines the strategy to revitalize it, focusing on core values rather than product specifications. The comparison is made to the dairy industry's 'Got Milk?' campaign and Nike's advertising, which honors athletes rather than talking about the product itself. The narrative culminates in the hiring of a new ad agency and the return to Apple's core belief in the power of passionate individuals to change the world.

05:02

πŸš€ 'Think Different': Honoring World Changers

The second paragraph introduces the 'Think Different' campaign, which is designed to honor individuals who have made a significant impact on the world, both living and deceased, and who have used Apple's products. The campaign's theme is about celebrating those who think differently and challenge the status quo, often seen as misfits or rebels. These individuals are not fond of rules and have no respect for the status quo, and they are the ones who push the human race forward. The speaker expresses a deep emotional connection to the campaign and its message, which aligns with Apple's core values and aims to inspire and resonate with its audience.

Mindmap

Keywords

πŸ’‘Marketing

Marketing is the process of promoting, selling, and distributing a product or service. In the video, it is highlighted as being about values rather than just the features of a product. The speaker emphasizes that in a noisy world, marketing must focus on what the company wants people to remember about its brand, as exemplified by Apple's strategy to communicate its core values.

πŸ’‘Brand

A brand represents the identity and image of a company or product in the minds of consumers. The script mentions Apple as one of the best brands globally, alongside Nike, Disney, and Coca-Cola, indicating the importance of brand recognition and the emotional connection it creates with consumers.

πŸ’‘Investment

Investment in the context of the video refers to the resources and effort put into maintaining and enhancing a brand's relevance and vitality. The speaker points out that even a great brand like Apple needs continuous investment in marketing to retain its appeal.

πŸ’‘Relevance

Relevance signifies the importance or pertinence of something in a particular context. The video discusses how brands must remain relevant to their audience, which Apple's brand had suffered from neglect and needed to be revitalized.

πŸ’‘Passion

Passion is a strong emotional connection or enthusiasm for a subject or activity. The speaker from Apple believes that people with passion have the power to change the world for the better, which is a core value that Apple wants to communicate through its marketing.

πŸ’‘Core Values

Core values are the fundamental beliefs or principles that guide an organization's actions and decisions. The video emphasizes that Apple's core value is the belief in the power of passionate individuals to change the world, a message that Apple aims to convey in its marketing campaigns.

πŸ’‘Differentiation

Differentiation is the process of making a product or service distinct from competitors. The script uses the example of Nike, which differentiates itself not by talking about the product features but by honoring great athletes and athletics, creating a unique brand identity.

πŸ’‘Commodity

A commodity is a basic good that is interchangeable with other goods of the same type. The video mentions that Nike sells a commodity (shoes) but has managed to create a brand that evokes more than just the product, by focusing on the emotional connection with consumers.

πŸ’‘Advertising

Advertising is a form of communication intended to persuade an audience to take some action with respect to products or ideas. The video discusses Apple's advertising strategy, which is not about the product's technical specifications but about the brand's core values and the people it represents.

πŸ’‘Think Different

Think Different is a slogan used by Apple in its advertising campaign to celebrate the non-conformists and innovators who have the courage to change the world. The campaign's theme is to honor those who think differently and push the boundaries of what is possible.

πŸ’‘Crazy Ones

Crazy Ones in the video refers to the misfits, rebels, and troublemakers who challenge the status quo and are not afraid to think differently. The script highlights that these individuals are the ones who have the potential to change the world, aligning with Apple's core value of believing in the power of passionate people.

Highlights

Marketing is about conveying values in a noisy world where people won't remember much about a company.

Apple is one of the top global brands like Nike, Disney, Coke, and Sony, but even great brands need ongoing investment and care to retain relevance.

The Apple brand has suffered from neglect in recent years and needs to be revitalized.

Marketing should focus on values, not just product features like speeds and feeds.

The dairy industry's 'Got Milk' campaign successfully shifted focus from the product to the absence of the product.

Nike's marketing honors great athletes and athletics, creating an emotional connection beyond just selling shoes.

Apple's advertising often goes unnoticed, despite the large budget spent.

Apple hired Chiat\Day, the ad agency behind the iconic '1984' commercial, to reinvigorate its marketing.

The new marketing campaign aims to answer who Apple is and what it stands for in the current world.

Apple's core value is the belief that passionate people can change the world for the better.

The campaign will feature people who have made a significant impact on the world, both living and deceased.

The theme of the campaign is 'Think Different', honoring those who think differently and move the world forward.

The campaign touches the soul of Apple and its commitment to supporting those who dare to change the world.

The 'Think Different' campaign is a tribute to the misfits, rebels, and troublemakers who are often the ones to drive progress.

Apple believes that the people who are crazy enough to think they can change the world are the ones who actually do.

Transcripts

play00:02

to me

play00:06

marketing is about values

play00:08

this is a very complicated world it's a

play00:11

very noisy world

play00:13

and

play00:15

we're not going to get a chance

play00:16

to get people to remember much about us

play00:20

no company is

play00:23

and so we have to be really clear on

play00:25

what we want them to know about us

play00:28

now apple

play00:30

fortunately

play00:32

is one of the half a dozen best brands

play00:34

in the whole world right up there with

play00:36

nike

play00:37

disney coke sony

play00:40

it is one of the greats of the greats

play00:42

not just in this country but all around

play00:44

the globe

play00:45

and

play00:46

but but but even a great brand needs

play00:48

investment

play00:50

and caring

play00:51

if it's going to retain its relevance

play00:52

and vitality and the apple brand has

play00:55

clearly suffered from neglect in this

play00:57

area in the last few years

play01:00

and we need to bring it back

play01:03

the way to do that

play01:06

is not to talk about speeds and feeds

play01:10

it's not to talk about nips and

play01:11

megahertz it's not to talk about why

play01:13

we're better than windows

play01:15

the dairy industry tried for 20 years to

play01:18

convince you that milk was good for you

play01:20

to lie but they tried anyway and

play01:23

the sales were going like this and then

play01:26

they tried got milk and the sales are

play01:27

going like this dot milk doesn't even

play01:29

talk about the product that focuses on

play01:30

the absence of the product

play01:33

but

play01:35

but but the best example of all and and

play01:38

one of the greatest jobs of of marketing

play01:41

in the universe has ever seen is nike

play01:44

remember nike sells a commodity they

play01:46

sell shoes

play01:48

and yet when you think of nike

play01:50

you feel something different than a shoe

play01:51

company

play01:53

in their ads as you know they don't ever

play01:54

talk about the product they don't ever

play01:56

tell you about their air souls and why

play01:57

they're better than reebok's air souls

play01:59

what does nike do in their advertising

play02:02

they they honor great athletes and they

play02:06

honor great athletics that's who they

play02:09

are that's what they are about

play02:14

apple spends a fortune on advertising

play02:16

you never know it

play02:19

you never know so

play02:22

when i got here you

play02:25

apple just fired their agency they were

play02:26

doing a competition with 23 agencies

play02:28

that you know four years from now we

play02:29

picked one and we blew that up and

play02:33

we

play02:35

we hired chaite the ad agency that i was

play02:39

fortunate enough to work with years ago

play02:40

we created some award-winning work

play02:42

including the commercial voted the best

play02:43

ad ever made in 1984

play02:46

by advertising professionals and

play02:49

we started working about eight weeks ago

play02:51

and what the question we asked was

play02:54

our customers want to know who is apple

play02:56

and what is it that we stand for

play02:59

where do we fit in this world

play03:01

and

play03:05

what we're about

play03:07

isn't making boxes for people to get

play03:10

their jobs done although we do that well

play03:14

we do that better than almost anybody

play03:16

in some cases

play03:20

but apple's about something more than

play03:21

that

play03:22

apple at the core

play03:24

its core value

play03:27

is that

play03:28

we believe that people with passion can

play03:32

change the world for the better that's

play03:34

what we believe

play03:36

and we've had the opportunity

play03:38

to work with people like that we've had

play03:39

an opportunity to work with people like

play03:40

you with software developers with

play03:42

customers who have done it in some big

play03:44

and some small ways and we believe that

play03:47

in this world people can change it for

play03:49

the better

play03:50

and that

play03:52

those people that are crazy enough to

play03:54

think they can change the world

play03:56

are the ones that actually do

play03:59

and so what we're going to do

play04:02

in our first

play04:04

brand

play04:06

marketing

play04:07

campaign

play04:08

in several years

play04:10

is to is to get back to that core value

play04:13

a lot of things have changed

play04:16

the market's a totally different place

play04:18

than it was a decade ago

play04:20

and apple's totally different and

play04:21

apple's place in it is totally different

play04:22

and believe me the products and the

play04:24

distribution strategies manufacturing

play04:25

are totally different and we understand

play04:27

that

play04:29

but values

play04:30

and core values

play04:33

those things shouldn't change

play04:35

the things that apple believed in

play04:38

at its core

play04:41

are the same things that apple really

play04:43

stands for today

play04:44

and so

play04:47

we wanted to find a way to communicate

play04:49

this

play04:50

and

play04:53

what we have is something that

play04:57

i am um

play04:59

i'm very moved by

play05:02

it honors

play05:04

those people who have changed the world

play05:07

some of them

play05:08

are living

play05:09

some of them are not

play05:11

but the ones that aren't

play05:14

as you'll see

play05:16

you know

play05:17

that if they've ever used the computer

play05:18

it would have been a max

play05:20

[Music]

play05:23

and

play05:28

the theme of the campaign is think

play05:30

different

play05:31

it's the people honoring the people who

play05:33

think different and who move this world

play05:36

forward

play05:37

and it's

play05:38

it is what we are about it touches the

play05:41

soul of this company

play05:43

so i'm gonna go ahead and roll it uh and

play05:45

i hope that you feel the same way about

play05:47

it i did

play05:57

here's to the crazy ones

play06:00

the misfits

play06:02

rebels

play06:02

[Music]

play06:04

troublemakers around pegs in the square

play06:07

holes

play06:08

ones who see things differently

play06:12

they're not fond of rules and they have

play06:14

no respect for the status quo

play06:17

you can quote them disagree with them

play06:20

glorify or vilify them not the only

play06:24

thing you can't do

play06:25

is ignore them

play06:27

because they change things

play06:29

they push the human race

play06:32

forward

play06:33

and while some may see them

play06:35

as the crazy ones

play06:37

we see genius

play06:41

because the people who are crazy enough

play06:43

to think they can change the world

play06:46

are the ones who do

play06:48

[Music]

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