The new Microsoft Outlook for Windows & Copilot help you achieve more | OD20

Summary

Eine fesselnde Zusammenfassung, die einen kurzen und genauen Überblick über das Skript bietet, nutzerfreundlich ist und ihr Interesse weckt.

Takeaways

• 🔍 Microsoft Outlook stellt die neue Outlook für Windows und Copilot vor, die auf Produktivitätssteigerungen durch KI und neue Funktionen abzielen.
• 🚀 Die neue Outlook-Version für Windows zielt darauf ab, ein einheitliches, robustes und modernes App-Erlebnis zu bieten, das die derzeit über mehrere Apps verteilten Erfahrungen zusammenführt.
• 📅 Ein schrittweiser Ansatz zur Einführung der neuen Outlook umfasst eine Opt-in-Vorschau, eine Opt-out-Option und schließlich die vollständige Umstellung, wobei die Rückmeldungen der Nutzer entscheidend sind.
• 🤖 Copilot-Funktionen in Outlook helfen bei der Zeitverwaltung, indem sie E-Mails zusammenfassen, Entwürfe erstellen und Besprechungen effizienter gestalten.
• 📧 Neue Outlook-Funktionen umfassen unter anderem die Möglichkeit, E-Mails zu planen, wichtige E-Mails anzupinnen und E-Mails zu snoozen.
• 🕒 Lily Dias hebt neue Zeitmanagement-Updates hervor, einschließlich der Option, abgelehnte Ereignisse zu speichern, um den Überblick zu behalten, und Funktionen, die helfen, Meetings asynchron zu folgen.
• 📈 Die Option 'Folgen' in Meetings ermöglicht es Teilnehmern, über Meeting-Ergebnisse informiert zu werden, ohne live teilnehmen zu müssen, wodurch Zeit effizienter genutzt werden kann.
• 💡 Copilot kann dabei helfen, E-Mail-Diskussionen in Besprechungseinladungen mit vorbereiteten Agenden umzuwandeln, was die Organisation und Zusammenarbeit verbessert.
• 📝 Thomas Constantin demonstriert, wie Copilot bei der Erstellung von E-Mail-Entwürfen, der Optimierung von Nachrichten und der Zusammenfassung von E-Mail-Konversationen unterstützt.
• 👂 Feedback und Engagement von Nutzern und Administratoren sind entscheidend für die Weiterentwicklung und Verbesserung von Outlook und Copilot.

Q & A

Was ist das Ziel von Outlook und Copilot?

Das Ziel ist es, die Produktivität der Nutzer zu steigern, indem innovative KI-Funktionen eingesetzt werden, wie zum Beispiel beim Verfassen von E-Mails, beim Verwalten der Zeit und beim Zusammenfassen von E-Mail-Unterhaltungen.

Wie kann Copilot beim Verfassen von E-Mails helfen?

Copilot kann E-Mail-Entwürfe generieren, den Ton und die Stimmung der Nachricht analysieren und Verbesserungsvorschläge machen sowie kontextbezogene Antwortvorschläge liefern.

Wie unterstützt Outlook beim Zeitmanagement?

Outlook ermöglicht das Speichern abgelehnter Kalendereinträge, das Festlegen des Status "Folgen" für Meetings, für die man nicht anwesend sein kann und das automatische Generieren von Meeting-Zusammenfassungen.

Was ist der Vorteil des neuen Outlook für Windows?

Es bietet eine einheitlichere Benutzererfahrung über Windows-Plattformen hinweg und ermöglicht schnellere Innovationen und neue Funktionen.

Wie erfolgt die Einführung des neuen Outlook?

Über einen schrittweisen Opt-in/Opt-out-Prozess, bei dem Feedback der Nutzer gesammelt wird, bevor eine endgültige Umstellung erfolgt.

Wie kann Copilot bei E-Mail-Unterhaltungen helfen?

Copilot fasst lange E-Mail-Unterhaltungen zusammen, hebt die wichtigsten Punkte hervor und erleichtert so das Verständnis.

Welche neuen Kalenderfunktionen gibt es?

Es gibt neue Layouts mit Fokus auf den heutigen Tag und kommende Ereignisse sowie eine Filteroption, um abgelehnte Termine auszublenden.

Wie werden Produktverbesserungen priorisiert?

Basierend auf Kundenfeedback zu den wichtigsten Funktionen und Problemen.

Wie können Administratoren die Einführung unterstützen?

Durch Prüfung der Funktionsanforderungen, Bereitstellung von Feedback und Bewertung der Update-Bereitschaft ihrer Organisation.

Wie kann ich persönliches Feedback geben?

Über die integrierten Feedback-Optionen in Outlook und Copilot oder durch Kontaktaufnahme mit dem Produktteam.

Outlines

00:00

🎥 Overview of the new Outlook launch and focus areas

Margie introduces the new Outlook for Windows, discussing the goal to bring consistency across platforms and focus on AI capabilities through Copilot to increase productivity. She provides a roadmap for the rollout using a toggle option between new and classic Outlook.

05:00

⌛️ New time management features in Outlook with Copilot assistance

Lily demonstrates new Outlook features to declutter your calendar while retaining meeting details if needed, and to enable asynchronous meeting participation. She shows how Copilot can help prepare you for meetings and automatically create invites to move conversations from email to meetings.

10:00

🤖 Copilot inbox features - draft, coach, summarize emails

Thomas demos Copilot's AI capabilities within Outlook to help draft emails, provide writing suggestions through coaching, and summarize long email threads to quickly identify key information.

15:02

🙌 Call for ongoing customer feedback to shape Outlook priorities

Margie wraps up by recapping Copilot and Outlook's purpose to increase productivity and grow businesses. She emphasizes the importance of customer feedback to help improve and innovate Outlook's roadmap priorities.

Keywords

💡time management

This seems to be a core theme of the video based on the presentation titles. Time management refers to various techniques and tools to help maximize efficiency and productivity. The speakers likely discuss Outlook features that aid time management for office workers.

Highlights

Introduction to the new Outlook for Windows and Copilot by Margie Clinton, focusing on productivity improvements through AI and capabilities.

Discussion on the need for a unified Outlook experience across platforms to address customer feedback on administration challenges.

Introduction of a progressive toggle option for users to switch between classic and new Outlook, aiming for a smoother transition.

Opt-in preview for early adopters to test and provide feedback on the new Outlook, with a roadmap towards an eventual cutover.

Overview of new features in Outlook, including scheduling email sends, pinning important emails, and new calendar layouts.

Lily Dias discusses new time management features in Outlook, such as saving declined events and filtering the calendar for a cleaner view.

Introduction of RSVP with 'Follow' for meetings, allowing attendees to participate asynchronously and stay informed without attending live.

Copilot's role in generating meeting recaps and allowing users to ask questions about the meeting, enhancing productivity.

The ability of Copilot to transition email threads into meetings by drafting invites with relevant details and an agenda.

Thomas Constantine showcases Copilot features in Outlook for drafting messages, providing writing coaching, and summarizing email conversations.

Demonstration of Draft with Copilot to generate and refine email drafts, including adjusting tone and style to match the user's preferences.

Coaching by Copilot to enhance email clarity and effectiveness, with feedback on tone and suggestions for improvement.

Summary by Copilot feature to quickly grasp key points from email threads, saving time and improving email management efficiency.

Discussion on the continuous improvement and innovation in Outlook and Copilot, emphasizing the importance of user feedback in shaping future updates.

Call to action for users and admins to engage with and provide feedback on the new Outlook and Copilot features, highlighting the collaborative development approach.

Transcripts

MERGIE CLINTON: Hello and

welcome to this session on

the new Outlook for Windows and Copilot.

I'm Margie Clinton Group Product Manager for

Microsoft Outlook and I'm here with Lily Dias,

Principal Product Manager for Time Management,

and Thomas Constantine,

Senior Product Manager in Outlook.

We are so excited that you chose to

join us to talk about Outlook and Copilot.

Today I'm going to provide

our latest updates on the new Outlook for Windows.

Then Lily will share what's new in

Time Management and Thomas will show some Copilot demos.

To start, I'd like to share

our view of Outlook and our focus areas.

First, Outlook is the place where many of us

start and go to

throughout our day to accomplish our work.

It is a place for e-mail,

viewing and sharing content like links and files.

A place to see and manage your time,

and a place for connecting across Microsoft 365 apps.

We are committed to bring improvements and

new innovation to help increase productivity.

A key pillar here is an AI and capabilities through

Copilot that we believe

can drive huge productivity gains.

In order to better deliver

these improvements in innovation,

we need to be increasing agility to help address

top customer asks for not only new innovation,

but also asks for what it takes to

manage and support Outlook in your organizations.

Like the need for consistency and quicker response times,

and that's where the new Outlook for Windows comes in.

It has been a top feedback from customers that there is

a lot of investment needed to administer Outlook,

especially when you are supporting Outlook

with users across multiple platforms.

The Outlooks are different features

are available here or there,

or introduced at different times,

or behave differently when changes are made,

either by your organization,

updated tooling, needing fixes,

or there are updates to Outlook and

Windows or other platforms.

There is investment needed to make sure those updates and

changes are smooth and

well supported In your organizations.

We envision one Outlook for every Windows user.

The new Outlook will deliver

a beautiful experience in a single robust,

flexible and modern app that brings together

the experiences that are currently

spread across multiple apps and Windows.

A big step for more consistency.

So what does the change to new Outlook look like?

I'm going to share a very quick overview of our approach,

utilizing a progressing toggle option with

a bit more detail on our approach to the roadmap,

timelines and partnership with customers.

We've already made the toggle available in

the upper right corner of both classic Outlook and

the mailing calendar apps.

First, as an Opt-in preview,

which is enabling early adopters to try and give

feedback as new Outlook

evolves towards readiness for larger audiences.

The next stage will be the Opt-out toggle,

where everyone defaults into

the new Outlook and still has

the option to go back to classic Outlook.

Eventually, we will assess readiness for cutover,

where the toggle option is removed.

It is important to call out that

readiness is determined by ring and tenant.

This is the journey we are taking together.

Your feedback and engagement both as users and

as an admins is critical for the assessment of readiness.

This is a closer look at the sequence and timelines.

One of the first things to note in

this discussion is focused on

the classic Outlook toggle experience.

The approach and timelines are

different for mail and calendar apps and Windows.

I expect many of you have seen that

the new Outlook is now available in Windows.

And we've started the Opt-outexperience

in mail and calendar.

There, we will move through the migration to

new outlook more quickly

than our approach for classic outlook.

For classic Outlook, there are many more capabilities,

expectations, deep habits, and

investment for how you manage

Outlook in your organization.

A top question is, what is the timeline?

When are you going to start making this required change?

We will move through the timeline in

collaboration with you assessing the needs and readiness.

Currently, the Opt-in toggle is

available through current channel and

Sac Preview coming to semi annual channel in January.

We do not have a defined timeline for

the next steps as we talk with customers.

Some are assessing readiness to

migrate their organizations more quickly.

For many other customers,

there are still remaining capability gaps.

Yes, eventually we will move to

the default toggle state to Opt-out.

Our commitment is that we will provide

at least 12 months notice

before that any change is made in current channel,

and eventually we will start to take

the next steps of reducing

availability of classic Outlook.

As this timeline indicates,

we expect that this will be at least another year.

Our ask is that if you haven't already,

please start looking at

your organization's needs for the new outlook.

We want to hear your feedback.

Here's a peek at some of

the top features we have in our backlog.

As we get closer to delivery,

we will post updates in the Microsoft 365 roadmap.

We are excited to share

the continuously improving fundamentals

and upgraded experiences in new Outlook.

These are some of the top features

people are loving in new Outlook.

Things like expand and

enricher capabilities for all your accounts.

The ability to schedule send e-mail,

so if you are working at

late in the evening and don't want to impose expectations

to others that they need to respond

scheduled send for the next morning is a great tool.

Pinning and snooze are

a few other loved features that allow you to pin

important e-mails to the top of

your message list to keep them top of mind.

Or you can snooze an e-mail,

so it is moved out of your inbox until

the time you set when you

are ready to focus on that e-mail.

In new calendar, new layouts make it

easier to focus on today and see what's coming up.

Next up, Lily will take us through more of

the latest updates in Time Management

and how Copilot helps you save time.

LILY DIAS: Thanks Margie.

I'm so excited

to share the latest work we've been doing to help

you better manage your time and we're

bringing Copilot in to help you even more.

Before we dive in, let me set the stage.

Flexibility at work is here to stay with

about half of the global workforce back in the office.

Flexibility brings other challenges

including digital debt,

which builds up in a constant influx of

e-mails back to back meetings and notifications.

We're spending almost as much time

managing our work as doing it.

Let's get into new ways we can

help you manage your time more easily.

Do you ever decline in meeting invitation only to

find that you needed to access

the meeting details or the chat?

Or do you hold off on responding to

a meeting that you know you won't attend

because you don't want to lose track of

the meeting in case you need it later.

If so, you'll love

our newest option to save declined events.

With the setting, you can decline meetings you aren't

attending to set clear expectations

with the meeting organizer,

but still show them on your calendar

so you know when the meetings happening

and can forward the invite or

open the meeting chat in Teams.

Let's see how it works. You're checking

your calendar and see a conflict on Tuesday.

You aren't needed at the marketing sink and decline it,

so Katri knows not to expect you.

Now, the meeting time will show as free on

your calendar and you can

see clearly that you've declined it.

You can still open the invite to see

all the details or even change your RSVP later if needed.

We're also adding a filter to the calendar,

so when you want a cleaner view of

only what you are planning to attend,

you can hide the meetings you've declined.

Now how about a tool to help you

prioritize how you spend your valuable time?

To try to keep up with a high meeting load nearly half of

attendees multitask by sending

e-mails or chat messages during meetings.

With so many competing priorities,

we want to help you take control of your time by

making it easier to participate

in meetings asynchronously,

and allow for meeting

organizers to better support you in doing it.

Let's take a look. Here you've

been invited to a meeting that's

relevant for you but conflicts with

another meeting you're already planning to attend.

From the meeting invite you can

choose to RSVP with Follow.

This lets the organizer know that you're interested

in the meeting outcome but won't attend it live.

This option is also great to use when you could

attend but your time would be better spent elsewhere.

Switching over to your calendar,

you can see that you're now following this meeting.

When the meeting starts on Teams,

the attendees will receive

a notification to record the meeting because people,

including you, are following it.

Once the meeting's over,

Copilot will notify you when the meeting recap is ready.

You can review the meeting notes

and even ask Copilot questions about the meeting.

Like, are there any action items for me?

Or when is the November project plan due?

Follow and Copilot help you stay on top of

things without needing to be in every meeting.

But sometimes you really do need to meet.

Like when your team is e-mailing back and forth,

and it's clear that bringing the team together

will help get everyone on the same page more quickly.

Copilot can help you effortlessly shift

the conversation from an e-mail

thread to a meeting invite.

Copilot brings over key details from the e-mail,

like the attendees and relevant documents,

with time suggestions for

when this group can get together.

Even more powerful is the draft agenda Copilot creates,

and the helpful summary of the conversation so far.

You can edit the draft if needed,

and then you're ready to send

the invite so the team can move forward.

With so many of us in back-to-back meetings it

can be a real struggle to stay on top of pre-reads,

action items, and even what each meeting is about.

Copilot can identify and summarize the key points

so that you can show up prepared in just a few minutes.

Let's say you're catching up on your

e-mail and you notice you have a meeting starting soon.

You click on the new Prepare button,

to view the meeting details.

Leveraging the power of the Microsoft Graph,

Copilot summarizes the meeting objective,

and delivers personalized action items to help

you focus on what matters most before the meeting.

Copilot also gives a brief summary

of any pre-reads and related documents.

Now you have all the most important details you need and

can arrive prepared and ready

to engage in a productive meeting.

In a work environment where we are

constantly bombarded with e-mails, meetings,

and instant messages,

Outlook and Copilot can help you

manage your time more effectively.

To share more about how

you can stay on top of your inbox,

Thomas will be demoing some additional

Copilot features you'll find in Outlook.

THOMAS CONSTANTIN: Thank you, Lily.

It feels great to be

demoing our most innovative AI features in Outlook.

As you heard, Copilot

and Outlook can help you stay on top of

your inbox and save time with

features that help you draft a message,

coach you with recommendations on how to

write better and summarize

e-mail conversations for you that

can quickly extract key information.

These features are available on

the new Outlook for Windows, Web,

Mac, mobile, and coming soon,

to the classic Outlook for Windows.

Let's start with helping you create a message.

I'd like to send an e-mail to congratulate

the team on a job well done for their latest project.

I'll start a new draft,

and right away Copilot gives me

a nudge to use the draft with Copilot feature.

I can also access this by going into

the compose ribbon under the Copilot option.

I'll type a prompt of what

I'd like my e-mail to communicate,

and hit "Generate" to get a fully written e-mail.

I actually realized that I

forgot to add some key information,

so let's go back and add what I was missing.

This is great, but a little too direct,

and doesn't really reflect how I write my e-mails.

What I can do is change the options

for how I'd like this draft to be written.

I can choose to change the length of the

e-mail and the tone with preset options.

I can also select the Sound like me option,

which uses my past e-mails that

I've sent to these recipients as a reference,

to figure out my unique style of writing,

the way I sign off e-mails,

start them, or words and phrases I frequently use.

Let's try that now. That looks way better,

but I now want to compare that with the previous outputs.

I can quickly check that by using

the arrow keys to go between previous outputs.

I still like this latest one though,

so I'm going to insert it into my e-mail by clicking

"Keep". There we go.

With a few clicks in refining,

I've used draft with Copilot to help write my e-mail.

Copilot can also help you reply by giving you

contextual suggestions for prompts

on e-mails you've received.

I can see those when I go to

the reply at the bottom of the composed pane.

Selecting any of these prompts will

generate an output based on that suggestion.

As before, I can use the tools in

Draft to tweak my e-mail as I'd like.

That is draft with Copilot.

Next up, Copilot helps me tune my

e-mails based on how my audience might perceive them.

Sometimes I think I'm being

clear and energetic with my message.

Only to find out later that I left my teammates

confused and lacking the energy I hope to convey.

Once I've written a draft,

I can get feedback on it by using coaching by Copilot.

Coaching analyzes what you've written for

the proper tone, reader sentiment,

and clarity, and gives you specific suggestions for how

you may rewrite parts of your

e-mail to improve those aspects.

I can navigate through these using

the coaching card that shows up in the composed pane.

I may agree with these suggestions, or not.

Ultimately I have full control over what I send,

and Copilot is my helper.

Copilot can also proactively nudge me when I may want to

receive coaching on mails

that seem longer and more important,

where you really want to strike

the right balance and get your message across.

Finally, Copilot can help you understand and deal with

e-mail conversations quickly using

the Summary by Copilot feature.

We've all been inundated with e-mails at times,

spending countless hours going through

each one to figure out what the key points are.

That gets harder when conversations become

longer with multiple people on the thread.

Summary by Copilot is

meant to give you these key points,

so at a glance you can see what's most important.

Look for the summary card at the top of

an e-mail conversation and click it to request one.

There we are. The key points of

this e-mail thread are neatly laid out.

I can verify that this information is accurate,

and find out more by clicking on

the citation buttons at the end of each key point.

This will scroll me to the position in

the mail where the key point resides.

Summary will also highlight who

specifically said what in a conversation.

I can hover or click on

that person to open the people card and find out

more information and other possible interactions

I can take with that person.

I can keep the summary visible as

a high level recap of my

e-mail as I scroll through and read more.

Or if I'm done with the summary,

I can click on the top of the card again to close it.

Lastly, if I really don't need the summary right now,

and it's taking up space,

I can remove it altogether by clicking the X.

Those are some ways in which Copilot

can help you stay on top of your inbox,

with three features: draft,

coaching, and summary,

to help you efficiently write,

understand, and optimize your messages.

Our journey with the new Outlook for Windows,

and Copilot and Outlook, is just starting,

and we are focusing on delivering

more innovative experiences to help you

and your organization achieve

more and find new ways to grow.

We improve and innovate for you.

Your feedback, ideas, and

collaboration help us shape Outlook to better serve you.

Please, keep your feedback coming. Thank you.