LGBT Healthcare Training Video: "To Treat Me, You Have to Know Who I Am"

NYC Health + Hospitals
25 May 201110:18

Summary

TLDRThe transcript highlights the importance of understanding a patient's identity for effective healthcare. It emphasizes the need for medical professionals to be aware of and respect a patient's sexual orientation and gender identity to provide appropriate care. The speaker shares personal experiences of discrimination and lack of understanding in the healthcare system, advocating for open communication and empathy to ensure the well-being of LGBT patients.

Takeaways

  • 🌈 The importance of healthcare providers knowing a patient's sexual orientation and gender identity for appropriate care.
  • πŸ₯ The necessity for an open and honest relationship between patient and provider for optimal medical care.
  • 🀝 The significance of treating patients with respect regardless of their sexual scenario or gender identity.
  • πŸ“‹ The potential for missed routine testing or screening if patients do not feel comfortable disclosing their identity.
  • πŸ™…β€β™€οΈ Personal experiences of discrimination and lack of understanding from healthcare providers based on sexual orientation and gender identity.
  • πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ The impact of healthcare providers' assumptions on the patient's family structure and relationships.
  • 🚫 The negative experiences and trauma caused by healthcare providers' refusal to acknowledge or respect a patient's identity.
  • πŸ’¬ The need for healthcare providers to ask questions in an open, thoughtful, and caring manner to encourage patient disclosure.
  • 🌟 The positive impact of empathetic and understanding healthcare providers on patient care and experience.
  • πŸ”„ The challenges faced by transgender patients, including misgendering and lack of provider training.
  • 🌍 The call for the healthcare system to accept and treat LGBT patients as equals, recognizing their unique needs and identities.

Q & A

  • Why is it important for healthcare providers to know a patient's sexual orientation and gender identity?

    -It's important because knowing a patient's sexual orientation and gender identity helps healthcare providers to care appropriately for the patient, ensuring that they receive the right medical care and screenings tailored to their specific needs.

  • What impact does a lack of understanding or respect for a patient's identity have on their healthcare experience?

    -A lack of understanding or respect for a patient's identity can lead to feelings of discomfort and invalidation, potentially causing the patient to withhold important information or avoid seeking necessary medical care.

  • How can healthcare providers foster an open and honest relationship with their patients?

    -Healthcare providers can foster an open and honest relationship by asking questions in an open, thoughtful, and caring way, avoiding assumptions based on the patient's sexual orientation or gender identity, and being receptive to learning about the patient's needs.

  • What was the speaker's experience when they were diagnosed with anal cancer?

    -The speaker was treated with respect by all healthcare professionals involved in their care, which they believe is crucial for understanding their condition and providing the best possible treatment.

  • How did the speaker's experience differ when they were a teenager and disclosed their sexual orientation to a doctor?

    -The doctor's attitude changed drastically, becoming harsh and dismissive, which left a lasting negative impression on the speaker and highlighted the importance of healthcare providers maintaining a respectful and non-judgmental approach.

  • What challenges did the speaker face when interacting with the healthcare system as a lesbian?

    -The speaker often faced assumptions of heterosexuality, which led to inappropriate questions about birth control and a lack of recognition of their marital status, causing feelings of alienation and misrepresentation.

  • Why is it necessary for healthcare providers to ask about a patient's significant relationships and not make assumptions about their desires or family situation?

    -It's necessary to avoid making assumptions because every patient's situation is unique, and assumptions can lead to important discussions or screenings being overlooked, affecting the quality of care provided.

  • Can you describe a situation where the speaker's family faced discrimination in a healthcare setting?

    -During a family vacation, the speaker's daughter became sick and had to visit the emergency room. The hospital staff refused to acknowledge the speaker's family structure, causing distress and trauma for both the daughter and the speaker.

  • How did the speaker's healthcare experience differ when they were pregnant and identified as genderqueer?

    -The speaker felt that their healthcare providers did not respect or respond to their gender identity and preferred pronouns, leading to a sense of being misunderstood and not genuinely listened to.

  • What was the speaker's experience when they were diagnosed with breast cancer as a transgender man?

    -The speaker faced discrimination from their breast surgeon, who had problems with the speaker's transgender status and initially referred them to psychiatry instead of treating them for cancer.

  • What is the speaker's hope for LGBT patients in the healthcare system?

    -The speaker hopes that LGBT patients will be accepted for who they are, that their chosen families will be included in the healing process, and that the healthcare system will provide the same quality of care as it does for non-LGBT individuals.

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Transcripts

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Related Tags
LGBTHealthcareIdentityRespectInclusionDiscriminationPatient CareSexual OrientationGender IdentityMedical Treatment