M2 L4 Leading through Actions

TerraHyper
30 Jun 202407:51

Summary

TLDRThis lesson emphasizes the significance of becoming a role model through leading by example, known as 'walking the talk'. It highlights the importance of aligning actions with words, displaying empathy, and actively participating in team tasks to build trust and respect. The script uses Sam's story from the operations department as an example of effective leadership, demonstrating how involvement in team activities and genuine support can inspire and motivate teams towards achieving goals and fostering a culture of excellence.

Takeaways

  • 🚀 Becoming a role model involves leading through action and embodying the behaviors you want your team to mirror.
  • 🌟 Creating a vision for your team is important, but the real challenge lies in turning that vision into reality through your actions.
  • 🔑 To effectively lead others, you must first lead yourself and build trust and credibility within your team by being a role model.
  • 📈 Role modeling is not just about actions; it's also about who you are as a person and how you influence others around you.
  • 🏆 According to Maxwell, the highest level of leadership is when people follow you because of who you are and what you stand for.
  • 💎 Great role models possess key attributes such as integrity, consistency, and a firm commitment to personal and organizational values.
  • 🤝 Actions that mirror your beliefs and values are crucial for building trust and respect among peers, colleagues, and your team.
  • 🤔 Make sure your actions match your words, follow through on commitments, and make fair and ethical decisions to gain respect and loyalty.
  • 👥 Show empathy and understand the challenges faced by your team to improve decision making and foster a culture of transparency and mutual respect.
  • 👂 Being involved with your team and gaining operational knowledge allows you to demonstrate commitment to the team's goals and the collective mission.
  • 🚫 Exhibiting negative behaviors like inconsistency or lack of transparency can create a toxic environment and lead to mistrust and disengagement.

Q & A

  • What is the core message of this lesson on leadership?

    -The core message is the importance of becoming a role model by leading through action, also known as 'walking the talk,' and setting examples for others to follow.

  • What are the two main components of being a role model according to the script?

    -The two main components are leading oneself effectively so others want to mirror one's behavior, and setting examples for others to take inspiration from.

  • Why is it important to create a vision for a team?

    -Creating a vision for a team is important as it sets a direction and provides a purpose, but the real challenge and opportunity lie in turning this vision into reality through one's actions.

  • What does 'walking the talk' mean in the context of leadership?

    -'Walking the talk' means leading by example, demonstrating the behaviors and values one expects from the team, and thus building trust and credibility within the team.

  • What are some key attributes of great role models as mentioned in the script?

    -Great role models possess attributes like integrity, consistency, a firm commitment to personal and organizational values, and they are sincere and genuine in their actions and decisions.

  • How can a leader's actions influence others around them?

    -A leader's actions, no matter how small, influence how others perceive them and behave around them, as people are more likely to imitate behaviors that they see as authentic and aligned with their own values.

  • What is the significance of a leader's words and actions mirroring their beliefs and values?

    -When a leader's words and actions mirror their beliefs and values, it builds trust and respect among peers, colleagues, and the team, which is essential for effective leadership.

  • Why is it important for a leader to show empathy and understand the challenges faced by their team?

    -Showing empathy and understanding the team's challenges allows a leader to make better decisions, foster a culture of transparency and mutual respect, and nurture a supportive work environment.

  • What does the script suggest a leader should do to be involved with their team?

    -The script suggests that a leader should be ready to get hands-on and support their team when needed, gain operational knowledge, and understand the ground reality to demonstrate commitment to the team's goals and collective mission.

  • Can you provide an example from the script of a leader who embodies the concept of 'walking the talk'?

    -Sam from the operations department of the utility company is an example. He engaged in regular discussions with his team, helped them navigate difficult situations, and occasionally joined them in taking customer calls, showing his commitment and support.

  • What is the potential negative impact of a leader exhibiting negative behaviors like inconsistency or lack of transparency?

    -A leader who exhibits negative behaviors can create a toxic environment, leading to mistrust and disengagement among team members.

  • What exercise is suggested in the script for the audience to reflect on their own leadership qualities?

    -The exercise involves identifying a leader one admires and considering their qualities that make them an effective role model, reflecting on the behaviors one wants to see within their organization, assessing which of these skills they currently possess, and determining actions they can take to develop these behaviors in their team.

  • What is the role of a personal growth program in the context of being a role model?

    -A personal growth program helps a leader to keep themselves accountable, strive for authenticity, and be their best self, which in turn allows them to be an effective role model.

  • How do a leader's actions contribute to the team's culture and performance?

    -A leader's actions, when aligned with the team's values and goals, can inspire and motivate the team towards greater achievements, creating a culture of trust, respect, and excellence.

Outlines

00:00

😀 Becoming a Role Model Through Actions

This paragraph emphasizes the significance of being a role model and the concept of 'walking the talk.' It discusses the dual role of leading oneself effectively to inspire others and setting examples for them to follow. The importance of creating a vision and translating it into reality through actions is highlighted. The paragraph also underscores the attributes of a great role model, such as integrity, consistency, and commitment to values, and how these traits foster trust and respect. Actions that leaders can take to mirror their beliefs and values are suggested, including matching actions with words, being reliable, and making ethical decisions. The role of empathy and involvement in everyday tasks to improve decision-making and foster a culture of transparency is also discussed, along with the negative impact of inconsistency and lack of transparency.

05:01

👍 Leading by Example: Sam's Story

The second paragraph provides a practical example of leading by example through the story of Sam from the operations department of a utility company. Sam is shown engaging with his team, understanding their needs, and supporting them in resolving difficult customer issues, which demonstrates his commitment to the team's goals. His occasional involvement in customer calls helps build trust and shows that he is not above the tasks expected of the team. This involvement also provides Sam with operational insights, allowing him to identify areas for improvement. The paragraph contrasts this with the negative example of setting targets without supporting the team, highlighting the importance of authenticity and personal growth for a leader. It concludes by reminding leaders that their actions are observed and often imitated, and that by 'walking the talk,' they can inspire and motivate their teams towards excellence.

Mindmap

Keywords

💡Role Model

A role model is an individual who serves as an example, inspiration, or guide for others to follow. In the context of the video, becoming a role model is crucial for effective leadership, as it involves leading by example and embodying the values and behaviors that others aspire to adopt. The script emphasizes that role models possess integrity, consistency, and a strong commitment to personal and organizational values.

💡Leading Through Action

Leading through action, also referred to as 'walking the talk,' means demonstrating leadership by actively participating in and contributing to the tasks and goals of the team. The script highlights that leading through action is essential for building trust and credibility within a team, as it shows that the leader is not just directing but also actively involved in the process.

💡Vision

A vision in the script refers to a clear and inspiring picture of the future that a leader creates for their team. It sets the direction and aspirations for the team to work towards. The challenge lies in turning this vision into reality through actions, which is where the role of a role model becomes significant.

💡Authenticity

Authenticity is the quality of being genuine and true to oneself. In the video, it is mentioned that great role models are sincere and genuine in their actions and decisions. Authenticity is important because people are more likely to imitate behaviors that they perceive as authentic and aligned with their own values.

💡Trust

Trust is the confidence in the reliability, truth, or ability of someone. The script discusses how leading by example and being a role model can build a level of trust within a team. Trust is foundational for effective leadership and team cohesion.

💡Credibility

Credibility refers to the quality of being believed or trusted. The video emphasizes that role modeling and walking the talk help to establish credibility. When leaders are seen to be consistent in their actions and words, they are more likely to be trusted and believed by their team members.

💡Empathy

Empathy is the ability to understand and share the feelings of others. In the script, it is suggested that good leaders show empathy by understanding the challenges faced by their team. Being involved in everyday tasks and showing active listening are ways to foster a supportive work culture.

💡Transparency

Transparency means being clear and open about actions, decisions, and processes. The video script mentions that being involved with the team and showing transparency can help foster a culture of mutual respect and trust.

💡Accountability

Accountability is the obligation to report, explain, and be responsible for one's actions. The script suggests that leaders should keep themselves accountable through personal growth programs, which is a way to ensure they are striving to be their best selves and leading effectively.

💡Personal Growth Program

A personal growth program refers to a structured plan or set of activities aimed at improving one's skills, knowledge, and personal qualities. In the video, it is mentioned as a tool for leaders to maintain authenticity and strive for self-improvement, which in turn helps them to be better role models.

💡Operational Knowledge

Operational knowledge is the understanding of the practical aspects of running a business or team. The script uses the example of Sam, who gains operational knowledge by being involved with his team, which allows him to identify areas for improvement and demonstrate a commitment to the team's goals.

💡Coaching

Coaching in the context of the video refers to the process of guiding and developing team members to improve their skills and performance. Sam, as a leader, uses coaching to support his team by discussing difficult customer issues and sharing his knowledge, which helps to build trust and improve team performance.

Highlights

Becoming a role model involves leading through action and walking the talk.

Role modeling has two parts: leading oneself effectively and setting examples for others.

Creating a vision for your team is important, but turning it into reality through actions is where role modeling truly matters.

Leading by example builds trust and credibility within the team.

According to Maxwell, the highest level of leadership is when people follow you because of who you are and what you stand for.

Great role models possess key attributes like integrity, consistency, and commitment to personal and organizational values.

Role modeling is about being sincere and genuine in actions and decisions to inspire others.

Consistency between words and actions builds trust and respect among peers and team members.

Good leaders show empathy and understand the challenges faced by their team.

Being involved in everyday tasks helps improve empathy and decision making.

A leader's involvement with the team fosters a culture of transparency and mutual respect.

Operational involvement allows leaders to understand ground reality and demonstrate commitment to team goals.

Negative behaviors like inconsistency or lack of transparency can create a toxic environment.

An exercise is provided to identify admired leaders and reflect on desired behaviors within the organization.

Sam from the operations department exemplifies role modeling by engaging with his team, understanding their needs, and leading by example.

Sam's actions, like sitting with team members and discussing customer issues, show support and build trust.

Being operationally involved helps leaders identify areas for improvement and better support the team.

Not being a role model could involve setting unrealistic targets and not supporting the team effectively.

Being a role model is about authenticity, personal growth, and accountability, not perfection.

Leaders' actions are observed and often imitated by others, so walking the talk sets a high standard and creates a culture of trust, respect, and excellence.

Transcripts

play00:06

welcome back in this lesson we will

play00:08

highlight the importance of becoming a

play00:11

role model and leading through action or

play00:14

as I like to call it walking the

play00:17

talk becoming a role model has two parts

play00:21

being able to lead yourself effectively

play00:23

so others want to mirror your behavior

play00:26

and setting examples for others to take

play00:29

inspiration from

play00:31

creating a vision for your team is just

play00:33

the start the real Challenge and

play00:35

opportunity are in turning this Vision

play00:38

into reality through your actions this

play00:41

is where being a role model really comes

play00:43

into Focus to lead others effectively

play00:46

you need to lead by example by walking

play00:48

the talk you build a level of trust and

play00:51

credibility within your team role

play00:55

modeling isn't just about what you do

play00:57

it's about who you are everything do no

play01:00

matter how small influences how others

play01:02

see you and behave around you my aim is

play01:05

to help you to reach the highest level

play01:07

of leadership and if you recall it from

play01:09

the introduction according to

play01:11

Maxwell the highest level of leadership

play01:14

is the Pinnacle where people follow you

play01:17

because of who you are and what you

play01:18

stand for great role models possess key

play01:22

attributes like Integrity consistency

play01:25

and a firm commitment to personal as

play01:27

well as to organizational values they

play01:30

are sincere and genuine in their actions

play01:32

and decisions people are more likely to

play01:36

imitate behaviors that they see as

play01:38

authentic and that are in line with

play01:40

their own

play01:42

values in your journey towards becoming

play01:44

a growth leader your words and actions

play01:47

need to mirror your beliefs and values

play01:50

this kind of consistency builds trust

play01:52

and respect among your peers colleagues

play01:55

and your team here are some things to do

play01:58

to become a role model for your team

play02:01

first make sure your actions match your

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words you are reliable follow through on

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commitments and make Fair ethical

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decisions your actions should mirror the

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team's values of set whether it's being

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punctual going above and beyond

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prioritizing quality or fostering

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collaboration this will help you gain

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both respect and loyalty from your team

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good leaders show empathy and understand

play02:28

the challenges faced by their team teams

play02:31

you can improve empathy and improve your

play02:33

decision making by being involved in

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everyday

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tasks I don't suggest that you take on

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your team's talks all day but you should

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be ready to get hands on and support

play02:45

them when they need it this will help

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you Foster a culture of transparency and

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mutual

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respect being involved with your team

play02:55

also allows you to gain operational

play02:57

knowledge and understand the ground

play02:59

reality it demonstrates a commitment to

play03:02

the team's goals and the collective

play03:05

Mission a leader who consistently shows

play03:08

empathy and active listening will

play03:11

nurture a supportive War culture and

play03:14

encourage others to develop these skills

play03:16

as well on the other hand a leader who

play03:19

exhibits negative behaviors like

play03:22

inconsistence or lack of transparency

play03:24

can create a toxic environment leading

play03:26

to mistrust and disengagement

play03:30

before I give you a practical example to

play03:32

make it clearer I want you to do an

play03:35

exercise open your workbook to this

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lesson and you will find two questions

play03:40

to answer first who is a leader you

play03:44

deeply admire what qualities in them

play03:47

makes them an effective role model next

play03:50

think about the behavior you want to see

play03:52

within your organization and your team

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members which of these skills do you

play03:56

currently possess and finally what

play04:00

actions can you take as a role model to

play04:02

develop these behaviors in your team by

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setting

play04:06

examples remember Sam from the

play04:08

operations Department of the utility

play04:10

company to become a role model and walk

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to talk Sam would sit and take calls for

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6 hours every day with his team but wait

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you're correct that's not what Sam did

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engaging in such tasks would have been a

play04:26

poor example of leading by action and

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being a role model

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rather what Sam was doing was having

play04:33

regular discussions with his team

play04:35

members helping them navigate difficult

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situations and ensuring that he was

play04:41

creating a positive and productive

play04:44

environment how did he do

play04:46

this if you remember there were three

play04:49

strategic goals that Sam has defined for

play04:52

his

play04:52

Department it was to clear the backlogs

play04:55

with additional staff to push projects

play04:57

that were stuck and to improve team

play05:01

morale to support the team and lead by

play05:04

example he frequently sat with the team

play05:06

members to understand their needs and

play05:08

wants and how Sam as a leader could help

play05:11

them to achieve their

play05:13

goals Sam took the time to discuss

play05:17

difficult customer issues and how the

play05:19

team could resolve them this showed the

play05:22

team that he was there to support them

play05:25

this was not only an opportunity to

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clear off the difficult backlog and

play05:30

support the team but also a way for Sam

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to coach and to share his knowledge with

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the team Sam also occasionally joined

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his team in taking customer calls seeing

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their leader getting his hands dirty

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helped Sam to build trust among his team

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members it showed that the leader is not

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above the tasks the team is expected to

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perform and that he is willing to

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contribute towards the team's

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goals this can boost team morale being

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involved operation Ally allowed him as a

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leader to pinpoint areas for operational

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improvements such as gaps in trainings

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issues with Technical Systems or

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procedure

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inefficiencies a clear example of not

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being a role model in the situation

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would be to set targets for your team

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regarding the number of customer issues

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to resolve and then to Simply sit

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back to effectively support the team

play06:25

both as a leader and operationally it

play06:28

was important for Sam to to understand

play06:30

the real situation on the ground by

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understanding it through discussions

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with the team seeing their perspectives

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and by walking the talk he could

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determine that the team needed

play06:42

additional staff to ease the workload

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for

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them overall for the company it meant

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customers got better service and were

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happier now if you are feeling

play06:56

overwhelmed remember that being a role

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model is not about Perfection it's about

play07:01

authenticity and trying to be your best

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self which you can achieve by keeping

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yourself accountable through your

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personal growth program from the self

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leadership module keep in mind that

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every action you take as a leader is

play07:15

observed and often imitated by others by

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walking the talk you are not only

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setting a high standard but also

play07:23

creating a culture of trust respect and

play07:26

excellence in your team your actions

play07:29

have the power to inspire and motivate

play07:31

your teams towards greater achievements

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Related Tags
LeadershipRole ModelAuthenticityTrust BuildingTeam MoraleEmpathyValues AlignmentAction OrientedInspirationalGrowth Leadership