AI for Business: #3 Generative AI Use-cases

Omar Maher
20 Mar 202429:06

Summary

TLDRThe video script explores the rapid rise and diverse applications of generative AI, from writing articles and generating code to creating realistic images, videos, and music. It discusses the technology's economic impact, highlighting sectors like sales, marketing, and software engineering. The script delves into use cases like Microsoft's Office 365 co-pilot, marketing content creation, and data analysis, emphasizing the potential of generative AI in transforming business operations and everyday tasks through natural language interfaces and autonomous AI agents.

Takeaways

  • πŸš€ Chad GPT became the fastest-growing app, reaching 100 million users and showcasing the potential of generative AI in various fields.
  • πŸ“ˆ Generative AI is predicted to contribute between $2.6 to $4.4 trillion annually, impacting 63 different use cases across various sectors.
  • πŸ’‘ Large language models are capable of generating not just text, but also code, images, videos, 3D models, voice, and music, expanding creative and productive possibilities.
  • πŸ”§ Tools like GitHub Copilot and Amazon CodeWhisperer are assisting software engineers in writing and debugging code more efficiently.
  • 🎨 AI tools are generating highly realistic images and videos from text inputs, with companies like Runway making strides in video generation.
  • 🎼 Music creation is also being revolutionized by AI, as demonstrated by tools like Stable Audio, which can produce original music compositions.
  • πŸ“Š Generative AI is being used for knowledge retrieval, allowing employees to interact with enterprise data through natural language queries.
  • πŸ“ˆ The economic impact of generative AI is substantial, with sectors like sales, marketing, software engineering, customer operations, and product R&D showing significant potential.
  • πŸ› οΈ Microsoft's Office 365 co-pilot is an example of how AI can automate tasks in presentation creation, data analysis, and document writing.
  • πŸ“ Generative AI is streamlining marketing tasks, from crafting copy to generating social media content and personalized outreach, enhancing personalization and content richness.
  • 🏒 Enterprise generative AI systems are integrating with proprietary company data to create smart chatbots and internal tools that can provide the latest information and insights.

Q & A

  • What milestone did Chad GPT achieve in January 2023?

    -In January 2023, Chad GPT became the fastest-growing app of all time, reaching 100 million users just two months after its launch.

  • What are some capabilities of Chad GPT mentioned in the script?

    -Chad GPT is capable of writing entire articles, generating software code, and aiding students in learning about virtually any topic.

  • What economic potential does generative AI hold according to the McKenzie report?

    -Generative AI holds the potential to contribute between $2.6 to $4.4 trillion annually across 63 different use cases.

  • How are organizations leveraging large language models?

    -Organizations use large language models to transform their business by automating customer operations, crafting marketing content, and assisting software engineers in writing code 56% faster.

  • What types of data can large language models generate beyond text?

    -Large language models can generate highly realistic images, videos, 3D models, voice, music, and more.

  • Which tools assist software engineers with code generation?

    -Tools like GitHub Copilot, Amazon CodeWhisperer, and Meta's Code Llama assist software engineers in writing software code, writing unit tests, and finding bugs.

  • What are some tools mentioned for generating realistic images from text inputs?

    -Stable Diffusion, OpenAI's DALL-E, and Midjourney are mentioned as tools that can generate highly realistic and beautiful images from text inputs.

  • How is generative AI being used in the music industry?

    -Tools like Stable Audio from Stability AI are used to produce music, demonstrating AI's capability to generate nice music from text inputs.

  • What is one significant use case of generative AI in the marketing domain?

    -Generative AI is used to automate the creation of marketing content, such as crafting marketing copy, generating social media content, writing personalized outreach emails, and producing visual elements.

  • What are the two major ways of integrating generative AI with enterprise data?

    -The two major ways are fine-tuning, which involves refining a pre-trained model on a specific dataset, and retrieval-augmented generation (RAG), which allows models to access up-to-date and verifiable knowledge sources.

Outlines

00:00

πŸš€ Generative AI's Rapid Growth and Versatility

The script introduces Chad GPT, an app that achieved unprecedented growth by reaching 100 million users, showcasing the potential of generative AI in various fields. It highlights the technology's ability to produce text, code, images, videos, 3D models, voice, and music. The economic impact is underscored by a report estimating a contribution of $2.6 to $4.4 trillion annually across multiple sectors. The episode aims to explore over 30 use cases of generative AI in different domains, emphasizing its practical applications for non-AI experts and encouraging viewers to stay updated with the rapidly evolving field.

05:02

πŸ› οΈ Applications of Generative AI in Business and Creativity

This paragraph delves into the practical applications of generative AI in business, focusing on how it can automate tasks and enhance content creation. It mentions tools like GitHub Copilot and Amazon CodeWhisperer that assist in coding, and visual tools for generating images and videos from text prompts. The economic impact is illustrated through a chart from a McKenzie report, emphasizing sectors like sales, marketing, software engineering, and customer operations. The paragraph also discusses knowledge retrieval, where AI can access and retrieve enterprise data through natural language queries, exemplified by Microsoft's Office 365 co-pilot and its capabilities in presentation, spreadsheet, and document creation.

10:04

🎨 Creative AI Tools and Enterprise Generative AI Systems

The script discusses the use of generative AI in creative fields such as music and visual arts, with tools like Stable Diffusion and OpenAI's DALL-E. It also covers the application of AI in software development, user interface design, and synthetic data generation for machine learning. The paragraph transitions to enterprise-level use of generative AI, where it can be integrated with proprietary data to create smart chatbots and internal tools that can understand and respond to company-specific inquiries, either through fine-tuning or retrieval-augmented generation.

15:05

πŸ—‚οΈ Enterprise Data Integration and Retrieval-Augmented Generation (RAG)

This section explains how generative AI can be integrated with enterprise data to create intelligent systems that can retrieve information and generate responses based on proprietary datasets. It introduces the concept of Retrieval-Augmented Generation (RAG), which allows models to access and use the latest data to provide accurate and relevant answers. Examples include a chatbot for internal health insurance documents and an e-commerce application that provides product recommendations based on the shopping cart contents, illustrating the potential for natural language interfaces in various industries.

20:05

🌐 Natural Language Interfaces and Their Impact on Various Industries

The script highlights the rise of natural language interfaces facilitated by generative AI, which allows users to interact with software more intuitively. It provides examples from various industries, such as education with Duolingo's language learning features, e-commerce with Instacart's 'Ask Instacart', legal and contractual applications with Duckin's contract summarization, and health care with Amazon's AWS Health Scribe and Google's MedPaLM. The paragraph emphasizes the transformative potential of these interfaces in making software interactions more natural and efficient.

25:07

πŸ€– Autonomous AI Agents and Their Potential Applications

The final paragraph discusses the concept of autonomous AI agents, which can break down complex tasks into smaller subtasks and execute them using large language models. Examples include Meta's GPT, which can generate a comprehensive set of outputs for building a game or a website, and other agents that can order food, find houses, or interact with CRM systems like Salesforce. The paragraph concludes by emphasizing the transformative impact of generative AI across all domains and invites viewers to learn more about AI and how to apply it in their businesses.

Mindmap

Keywords

πŸ’‘Generative AI

Generative AI refers to artificial intelligence that can generate new content, such as text, images, video, and music, from simple prompts. In the video, generative AI is highlighted as a transformative technology with applications in writing articles, generating software code, creating realistic images, and more. It marks an explosive growth in AI capabilities and economic impact.

πŸ’‘Large Language Models (LLMs)

Large Language Models are AI systems trained on vast amounts of text data to understand and generate human-like language. These models, like ChatGPT, are capable of writing text, summarizing information, and assisting in various tasks. The video discusses how LLMs are used in tools like GitHub Copilot and how they enable natural language interfaces.

πŸ’‘Retrieval-Augmented Generation (RAG)

RAG is a method where large language models access up-to-date, external knowledge sources to improve the quality and accuracy of generated responses. It reduces the risk of AI producing incorrect information by grounding answers in verifiable data. The video explains RAG's application in scenarios like internal enterprise data retrieval and customer interactions.

πŸ’‘Economic Impact

The economic impact of generative AI refers to its potential to contribute significant value across various industries. The video cites a McKinsey report estimating that generative AI could add between $2.6 to $4.4 trillion annually across multiple sectors, including sales, marketing, software engineering, and customer operations.

πŸ’‘Automation

Automation involves using technology to perform tasks without human intervention. The video highlights how generative AI automates tasks like customer operations, marketing content creation, and software development, thereby increasing efficiency and productivity.

πŸ’‘Knowledge Retrieval

Knowledge retrieval in the context of generative AI involves accessing and utilizing an organization's data through natural language queries. The video discusses how employees can ask questions and retrieve information from documents, PDFs, and other data sources, transforming how businesses manage and use their data.

πŸ’‘Enterprise Applications

Enterprise applications refer to the use of generative AI in business settings to enhance operations, customer service, and internal processes. The video showcases examples like Microsoft's Office 365 Copilot, which automates tasks in Word, Excel, and other applications, and internal chatbots that provide information based on company data.

πŸ’‘Natural Language Interface

A natural language interface allows users to interact with software using everyday language instead of specialized commands. The video emphasizes how generative AI enables such interfaces, making it easier for users to access information and perform tasks by simply asking questions in natural language.

πŸ’‘Autonomous AI Agents

Autonomous AI agents are AI systems that can perform complex tasks independently by breaking them down into smaller sub-tasks. The video mentions examples like Auto GPT and Baby AGI, which demonstrate the potential of these agents to execute complicated objectives autonomously.

πŸ’‘Fine-Tuning

Fine-tuning involves refining a pre-trained large language model on a specific dataset to customize it for particular tasks or styles. The video explains that fine-tuning is resource-intensive but useful for achieving a deep understanding of domain-specific language or generating content in a specific style.

Highlights

Chad GPT became the fastest-growing app of all time, reaching 100 million users within two months of its launch in January 2023.

Generative AI can produce highly realistic images, videos, 3D models, voice, music, and more, significantly expanding its application beyond text and code.

Generative AI holds the potential to contribute between $2.6 to $4.4 trillion annually across 63 different use cases, according to a McKinsey report.

Thousands of organizations leverage large language models to transform their business operations, such as automating customer operations and assisting software engineers in writing code 56% faster.

Tools like GitHub Copilot, Amazon CodeWhisperer, and Meta's Code Llama assist software engineers in writing code, creating unit tests, and finding bugs.

Visual AI tools like Stable Diffusion, OpenAI's DALL-E, and MidJourney generate highly realistic images from text inputs.

Runway's advancements in video generation allow users to create video content from text prompts.

Stability AI's Stable Audio tool showcases AI's capability to produce music, transforming creative processes in the music industry.

Generative AI enables advanced data analysis using natural language, simplifying complex data tasks for non-experts.

In marketing, generative AI automates tasks such as crafting marketing copy, generating social media content, and writing personalized outreach emails.

Microsoft's Office 365 Copilot suite demonstrates generative AI's power in creating presentations and analyzing business data through natural language prompts.

Knowledge retrieval using generative AI allows organizations to access their data through natural language queries, enhancing productivity and information retrieval.

Enterprise generative AI systems, such as fine-tuning and retrieval-augmented generation (RAG), provide deep integration with proprietary company data for customized AI solutions.

Autonomous AI agents like Auto GPT and Baby AGI showcase the potential of AI in autonomously executing complex tasks by breaking them down into subtasks.

Meta GPT's multi-agent framework can take a single prompt and generate comprehensive outputs needed to build a solution, showcasing the future of project management and development.

Transcripts

play00:00

in January 2023 only two months after

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its launch Chad GPT made history by

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becoming the fastest growing app of all

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time reaching 100 million users capable

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of writing entire articles generating

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software code and eaing students in

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learning about virtually any topic Chad

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GPT marked the onset of an explosive

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growth in generative AI the technology

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powering it this surge wasn't just

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confined to creating text and code it

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extended to gener rating highly

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realistic images videos 3D voice music

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and more according to a report by

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McKenzie generative AI holds the

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potential to contribute somewhere

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between 2.6 to $4.4 trillion annually

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across 63 different use cases today

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thousands of organizations leverage

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large language models to transform their

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business using them for tasks like

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automating customer operations crafting

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marketing content or even assisting

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their software Engineers write code 56%

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faster the possibilities seem endless

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welcome to the third episode of AI for

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business where we decode Ai and how to

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use it in your day-to-day work for the

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non AI experts in the previous episodes

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we got introduced into AI machine

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learning and explored more than 50

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practical use cases in this episode our

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focus is going to be on the rising star

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generative AI we're going to explore

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more than 30 30 different use cases

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across different domains from Smart

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knowledge retrieval and chatting with

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Enterprise data to co-pilots and

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autonomous agents to a lot of other

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applications in health education Finance

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retail marketing and more you'll get

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introduced to the major patterns and

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types of use cases in this growing field

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this will help you understand how to

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apply generative AI into your day-to-day

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work if you want to understand what

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generative AI is and how it

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distinguishes from other types of AI I

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highly recommend you revisit the first

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episode of this course as it delves

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deeper into this

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differentiation a big disclaimer before

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we start generative AI is moving so fast

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the use cases you're going to hear about

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today are somehow relevant as of the

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time we record this video which is the

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end of September 2023 but I really

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encourage you to keep an eye on this

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growing field because it changes

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literally every single day with that

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said let's Dive Right

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In

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[Music]

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first of all I want to start with the

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fact that large language models are

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capable of generating stuff Beyond text

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people might be familiar with the

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different applications of chat GPT in

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writing articles and summarizing text

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and so forth but large language models

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are very powerful in producing different

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types of data today tools like GitHub

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co-pilot Amazon code whisper and meta's

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code llama are able to assist software

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Engineers drastically in writing

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software code writing unit tests finding

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bugs in software and more in the visual

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realm we have a lot of tools today that

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are able to generate highly realistic

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and beautiful images from text inputs

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these include tools like stable

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diffusion open eyes Dolly mid journey

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and more companies like Runway are

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making significant strides in the video

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generation space where you can type

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specific prompts and get video output

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music cativity has not been left behind

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either with tools like stable audio from

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stability AI we can see how AI could be

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used to produce really nice music let's

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listen to some

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[Music]

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samples now that we have seen the

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different types of data that gen could

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produce let's explore what the real

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economic value lies and uncovered the

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significant use cases where companies

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are reaping the benefits of this amazing

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technology today let's start with this

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chart from the same mckenzi report that

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highlights specific sectors with the

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most substantial economic impact

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glancing at the chart you'll observe the

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vertical scale representing impact in

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billions while the horizontal scale

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illustrates impact as a percentage of

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functional spend the graph highlights

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promising domains such as sales

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marketing software engineering customer

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operations and product R&D areas I

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personally concur hold immense potential

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in addition to those I'd like to add

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another pattern that has been

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tremendously helping companies recently

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knowledge retrieval generative AI with

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its ability to understand natural

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language can help different

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organizations access their data through

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natural language employees can ask

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questions and chat with their Enterprise

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data whether they have documents PDFs

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presentations knowledge bases product

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features you name it now you can ask

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those questions simply in natural

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language and generative a and large

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language models will be able to retrieve

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that information more on this later

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we're going to expand on it give a lot

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of examples but I just wanted to add

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this as a major pattern to the previous

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patterns that we just discussed a great

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example to start with with these out of

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the box tools that anyone could use is

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the suite of tools that Microsoft has

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created for the Office 365 co-pilot

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let's take an example here you're asking

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it for example to create a presentation

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based on some proposal document you're

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attaching the document and boom it

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created the presentation from scratch

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wow isn't this amazing now you can keep

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adjusting the presentation like for

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example hey add a cost benefit analysis

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and you would add this for you and then

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you can go on and add some visuals for

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example again through simple natural

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language prompts boom now imagine how

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this would transform presentation

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creation right now let's take another

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example with spreadsheets here for

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example we have a spreadsheet with

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transactional sales data you know we

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have different dimensions like countries

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customers products Etc uh you want to do

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some analysis so we got and ask hey

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Analyze This quarters business results

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and summarize key trends and then it

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would do that right and then you can go

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on and you know hey show me a breakdown

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of some sales growth and it would show

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you this you can keep on adding these

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questions you know adding visualizations

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extracting insights adding charts and

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you know these things historically used

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to take a lot of time a lot of effort

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you know writing different equations and

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stuff here you would go to what if

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analysis like what happens if this and

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this happens and it would provide the

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scenario and then you would build a

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model and so forth now let's transition

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to another example in word when you're

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writing documents for example writing

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first drafts writing proposals is one of

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the most tedious tasks that takes a lot

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of time let's see what you can do with

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Office 365 in that case you can ask it

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simply to write write a proposal based

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on some meeting notes and a product road

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map document and if we go and do that

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these things by the way is so helpful in

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generating first drafts that you can

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iterate on don't take it you know as the

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final version or something and then you

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can start like iterating like asking it

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or hey make it look like this style like

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you can convert the style to make it

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mimic something and pull images from

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some other presentation and it go goes

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on and does that and so forth you can

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add a summary at the beginning and keep

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on doing things how would that transform

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writing in general and you know

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Enterprise documents in specific for

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those interested in data analysis but

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may not be experts in coding or

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sophisticated software Chad GT's

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Advanced Data analysis is a

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GameChanger it enables you to analyze

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complicated data sets using natural

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language you can upload whatever files

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you want you know like images

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spreadsheets text documents or whatever

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data files and one queries using natural

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language ask questions and generate

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insights it can clean and manipulate

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data with just simple instructions in

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plain language and also provides data

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visualization capabilities enabling you

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to see your data in charts and graphs

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without needing to create them manually

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in marketing many companies are using

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generative AI today to bring massive

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amounts of automation to a wide array of

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tasks including crafting marketing copy

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generating engaging social media content

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writing personalized Outreach emails and

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even producing a diverse range of visual

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elements it's not just about

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streamlining the process but actually

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enriching the content and bringing a

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whole new level of

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personalization let's explore a real

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word example type face a company using

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generative AI to revolutionize content

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creation for marketing a classical use

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case is creating nice images for

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products so for example you can select a

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product write a simple prompt describing

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what you want to see in the image of the

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product and boom you end up with a bunch

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of nice photos with nice backgrounds

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that are on brand and Enterprise safe

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and the next step you might want to take

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these images and create some marketing

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campaigns with them let's see how that's

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going to happen you can go on select a

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template for an Instagram ad and start

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filling some attributes like the goal of

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the post which product are you

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showcasing your target audience the tone

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you're want to use and so forth and it's

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going to generate the campaign for you

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you have a nice image with a nice

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description that you can take right away

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and put on social media now imagine the

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amount of automation you can bring to

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social media with a technology like this

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on various social platforms like

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Instagram LinkedIn Facebook and more

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applications in other domains include

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the following when you look at the area

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of like software in general you have

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like code generation for accelerating

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application development you have

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application prototype and design to

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quickly generate user interface designs

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you have things like data set generation

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you know generating synthetic data to

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train machine learning models in the

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area of audio you can think of things

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like text to voice generation for

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creating educational voice over sound

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creation which could be used for making

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Custom Sounds without copyright

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violations audio editing for editing

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podcasts in post without having to

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re-record in the 3D world you can look

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at applications like 3D object

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generation which could be used for video

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games digital

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representation and you know creating

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interior design mockups and virtual

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staging for architecture design in video

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there are a lot of applications like

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video creation which could be used in

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entertainment you know like generating

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short form videos for social media for

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example or training or learning and

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there is also voice translation and

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adjustments which could be used for

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video dubbing life translation and voice

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cloning for most of these use cases

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there are existing tools that you can

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subscribe to write a simple prompt and

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start generating the output that you

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want whether it's a video an image code

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or whatever now I want to shift gears to

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talk with you about the second level of

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using generative VI which I call it the

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Enterprise generative AI systems that's

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where we can start seeing how generative

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AI could be used in an Enterprise

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setting for Enterprise use cases in a

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little more sophisticated way but brings

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generally speaking more value let's see

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it Enterprise generative AI is mostly

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about using foundational models with

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your Enterprise data this data is not

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usually published on the web for example

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let's say you would like to have a smart

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chat bot that you'd like your customers

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to have intuitive conversations with you

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know to ask questions about your

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products or Services facilitate returns

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make bookings and so forth that bot will

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require to have access to your latest

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data about those customers those those

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products you know the purchasing history

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and so forth right or if you'd like to

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have an internal chatbot where your

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teams could collaborate and ask

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questions about company specific

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information like you know again specific

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aspects related to products or Services

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historical proposals you have sent to a

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client company proprietary data and so

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forth again that bot would require to

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have access to large amounts of your

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company's data now in these cases you

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would like these models to have a deeper

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level of integration with your company's

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data and that data could exist in many

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unstructured forms like documents emails

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spreadsheets historical slack

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conversations presentations and so forth

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there are two major ways for having

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these models generate content based on

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your proprietary data those are

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fine-tuning and retrieval augmented

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generation I'm not going to go through

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the technical details of each right now

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you can look this up on the Internet a

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lot of Greater resources but I'd like to

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provide a gentle introduction and some

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tips on when to consider each method

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fine-tuning involves refining a

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pre-trained large language model on a

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smaller specific data set to customize

play13:08

it for Unique needs this method while

play13:11

impactful is resource intensive

play13:13

necessitating significant compute power

play13:15

infrastructure and deep AI expertise rag

play13:19

or retrieval augmented generation on the

play13:21

other side enables large language models

play13:23

to access the latest proprietary

play13:26

knowledge without the hurdles of model

play13:28

fine-tuning it enhances the quality of

play13:31

responses by grounding large language

play13:33

models on external upto-date and

play13:35

verifiable knowledge sources thereby

play13:37

reducing hallucinations or

play13:39

misinformation fine tuning is usually

play13:41

helpful when you'd like the model to

play13:43

have a certain style or tone with the

play13:45

output it generates or a specific format

play13:49

like code generation for example or when

play13:51

you'd like the model to have a deep

play13:52

understanding for the specific words uh

play13:56

used in a specific domain right ragon

play13:59

the other side is pretty helpful when

play14:00

you'd like the model to be able to reply

play14:03

based on the latest data that you have

play14:05

like latest customer data latest you

play14:07

know products data services data stuff

play14:09

like that so whenever you need this kind

play14:12

of recency in the kind of replies the

play14:14

model generat rag is the way to go there

play14:18

is no such thing that you know one is

play14:19

better than the other it's just about

play14:21

what are you trying to achieve in the

play14:23

following uh you know part of the video

play14:26

I'm going to show some examples for

play14:28

retrieval augmented generation

play14:30

that would help showcase how it could be

play14:32

used in an Enterprise setting so as

play14:34

discussed before the whole idea about

play14:36

frag is to enable large language models

play14:37

to generate the replies based on

play14:39

specific data sets that you'd like to

play14:41

use to ground the answers of these

play14:44

models in this case this is a demo built

play14:47

by Microsoft using the chat GPT model on

play14:50

Asia open Ai and what they're doing is

play14:52

they want to create a chat experience

play14:55

where the employees of a fictitious

play14:57

company called kosu can chat with

play14:59

internal health insurance documents this

play15:03

is as you can see this is the health

play15:04

insurance policy uh consisting of about

play15:07

like 103 Pages the traditional way of

play15:10

looking uh for information inside that

play15:12

document would take a lot of time for

play15:14

anyone to understand the specifics about

play15:16

their policy and whatnot so here they

play15:19

are enabling a chat experience as you

play15:21

can see you can go on and start chatting

play15:23

like asking for example what is included

play15:25

in my North Wind Health Plus plan that

play15:28

is not in standard

play15:29

and boom it generates the answer as you

play15:32

can see Northwind Health Plus offers

play15:34

more comprehensive coverage than

play15:35

Northwind standard and so forth the

play15:37

thing here is that you can find the

play15:39

citations these are the sources where

play15:42

this answer was generated based upon you

play15:45

can click on any of these citations and

play15:46

see the source part or piece in the

play15:50

document that actually was used to

play15:53

generate this reply this brings a lot of

play15:55

credibility you know one thing common

play15:57

about large language models is

play15:58

hallucination producing you know replies

play16:01

that might not be factual so seeing

play16:04

those citations and being able to track

play16:06

where exactly they are in the document

play16:08

actually somehow solve this problem and

play16:10

then the workflow goes on uh the person

play16:13

is asking a followup question does my

play16:15

plan cover ey exams the model

play16:18

understands that they are referring to

play16:20

the plan that they've asked about before

play16:22

so there is no need to you know explain

play16:24

things again and then the answer as you

play16:27

can see yes Northwind Health Plus offers

play16:29

coverage for vision etc etc and the same

play16:32

thing you have

play16:33

citations imagine if you can apply the

play16:35

same methodology over whatever set of

play16:37

unstructured data that you have whether

play16:40

again this is find in presentations

play16:41

documents PDFs emails Etc rag is widely

play16:45

used by many companies and organizations

play16:47

today to enable easy access to

play16:49

proprietary data through natural

play16:51

language interface very similar to what

play16:53

you see in chat GPT now let's see a

play16:55

similar example but this time it's more

play16:57

for consumers in the e-commerce space

play17:00

let's have a look so in that case it's

play17:02

an e-commerce store for again the

play17:04

fictitious company Koso and someone is

play17:07

asking you know um give me some

play17:09

information about your hacking jackets

play17:12

so it goes and retriev some information

play17:14

about the hacking jackets but it takes

play17:15

into consideration what's available in

play17:17

the shopping cart for that customer

play17:19

right now we have three products so the

play17:21

reply is grounded and is related to

play17:24

those three products as you can see here

play17:26

and it provides some suggestions and

play17:27

recommendations based on what's

play17:29

available in that shopping cart that's a

play17:31

quick example for how retrieval

play17:33

augmented generation could work in case

play17:35

of e-commerce as well by now I'm sure

play17:38

you are starting to notice the pattern

play17:39

here the emergence of natural language

play17:41

interfaces this ability for users to

play17:44

just talk with software instead of going

play17:47

through graphical user interface or

play17:49

different models this ability is enabled

play17:52

by generative Ai and this is opening a

play17:54

whole set of possibilities for consumers

play17:56

businesses employees and individuals to

play17:59

interact with software in an incredibly

play18:02

natural way using language I want to

play18:05

show you a set of examples for early

play18:07

adopters who are starting to embrace

play18:10

this idea of natural language interfaces

play18:12

in legal Travel Health online shopping

play18:15

and more let's have a look in the

play18:18

education space dual lingo a famous

play18:20

language learning app has used gp4 to

play18:23

enable two major features one is explain

play18:26

my answer which explains in details the

play18:30

mistakes that you have done while using

play18:32

the app for example so we can ask it

play18:34

like hey what was the mistake and you

play18:35

know ask it to elaborate again please

play18:38

and it's going to provide details

play18:39

helping you to understand why that was a

play18:41

mistake the other feature is roleplay

play18:43

where you can imagine different

play18:44

scenarios like here for example you know

play18:47

engaging with a waiter in a restaurant

play18:49

you know asking for your order and stuff

play18:51

like that through which you can learn

play18:53

specific languages like Spanish and

play18:55

French isn't that beautiful another

play18:57

beautiful example that I like is what in

play18:58

cart did with its new feature ask

play19:00

instacart that is enabled by gp4 users

play19:04

can go and start chatting with the

play19:06

application for example you want

play19:08

something related to lunch you can type

play19:10

it and then set of questions would come

play19:11

up and you can pick up a question like

play19:13

what's a healthy lunch for my kids and

play19:16

then the app would understand that go

play19:18

and retrieve some products related to

play19:20

this like healthy lunches for kids

play19:22

provide some tips brings the the related

play19:25

products and then you can follow up with

play19:27

other questions like what are some

play19:28

healthy snacks for my kids and go on and

play19:31

ask questions and you know pick items

play19:34

isn't this totally transforming the

play19:36

shopping experience in the legal and

play19:38

contractual space I like what duckin

play19:40

showed before bringing generative AI to

play19:43

the contract space like summarizing the

play19:45

most important aspects in a contract for

play19:47

example and extracting the specific

play19:50

items that you're interested at another

play19:52

thing is chatting with the contracts

play19:53

right like asking questions like Hey

play19:55

will this contract be automatically

play19:57

renewed or what is the payment due date

play19:59

or what is going to happen in the event

play20:01

of Act of God etc etc you can ask these

play20:04

questions J VI is going to go retrieve

play20:07

the answer and come back instead of you

play20:09

searching manually for these insights in

play20:12

the health space Amazon created a

play20:14

service called AWS Health scribe which

play20:16

is able to transcribe voice

play20:18

conversations between the health

play20:20

professionals and patients and extract

play20:23

meaningful insights like in that case

play20:24

for example as you see here it's able to

play20:27

a highlight who's The Speaker

play20:29

B extract key uh items like the chief

play20:32

complaint history uh the plan and so

play20:35

forth which can totally automate the

play20:38

idea of writing clinical reports

play20:40

summarizing these reports and extracting

play20:42

meaningful insights from Health

play20:44

conversations Google has shown some

play20:46

interesting work as well using Med Palm

play20:48

2 which is a large language model

play20:50

optimized and fine-tuned on Health Data

play20:53

where for example you can pass

play20:54

multimodal data in that case it's like

play20:57

an x-ray and you know question what does

play21:00

this film show and then you know the

play21:02

model would process these two inputs and

play21:05

come up with an answer of course these

play21:08

insights and answers when it comes to

play21:10

health need to be taken with a grain of

play21:11

salt and you know with high care to

play21:14

accuracy and stuff like that but again

play21:16

it's a very nice step in the health uh

play21:19

space in the travel space imagine if

play21:22

Travelers can chat with an app like

play21:24

Expedia speak up their mind what their

play21:27

preferences are and the app would help

play21:29

them plan their trips in this example

play21:31

xedia is showing an example of someone

play21:33

planning their honeymoon so they go on

play21:35

launch the app and you know start

play21:36

chatting hey I'm going to Hawaii for my

play21:38

honeymoon etc etc and then start

play21:41

exchanging conversation with the app

play21:43

right so next step that person is going

play21:46

to start you know asking some questions

play21:47

is April a good month for surfing you

play21:51

know getting some tips and tricks about

play21:52

the duration and then starting to ask uh

play21:56

for some recommendations for a couple of

play21:57

romantic resorts in Maui and the app

play22:00

would return this based on the data you

play22:02

know this is definitely using retrial

play22:04

augmented generation here as we

play22:05

discussed before and then moving forward

play22:07

until you book your trips wouldn't that

play22:10

be fantastic if you instead of going

play22:12

through a lot of comparisons you can

play22:14

just share your preferences with an app

play22:17

see the insights and book directly

play22:19

through natural

play22:20

language another interesting Paradigm

play22:22

leveraging large language models is

play22:25

autonomous AI agents although not why

play22:28

they adop in production yet there are

play22:29

increasing indications of their massive

play22:31

potential and promise in the field

play22:33

agents like Auto GPT and baby AGI

play22:36

exemplify how complicated tasks could be

play22:38

broken down into smaller chunks and

play22:41

tackled step by step with the help of

play22:43

large language models here is how agents

play22:45

generally work once they receive the big

play22:48

objective from the user prompt like

play22:50

build a website or order pza or build me

play22:53

that game for example or whatever they

play22:55

start dividing that objective into

play22:57

subtasks and each subtask will be

play23:00

further divided into another subtask now

play23:02

these subtasks get allocated to agents

play23:05

who are employing large language models

play23:06

for reasoning and to execute these

play23:08

actions on their own now these agents to

play23:12

achieve these subtasks they can use

play23:14

tools these tools range from for example

play23:17

search engines to look up something on

play23:19

the Internet and come back or leveraging

play23:22

or integrating with apis from other

play23:25

systems you know or other things now

play23:28

once the subtask is achieved it rolls

play23:31

back and once the big objective is

play23:33

achieved the loop ends that's in a

play23:35

nutshell how these agents work you can

play23:38

start seeing that this somehow showcase

play23:41

the ability of these agents to

play23:43

autonomously execute complicated tasks

play23:46

in the future let's take an example meta

play23:49

GPT imagine you have a team of software

play23:52

experts who can build whatever app you

play23:54

have in mind with a simple brief

play23:56

description well that's more less what

play23:58

met GPT doeses it's a multi-agent

play24:01

framework which can take a single line

play24:04

prompt a description of like hey I need

play24:07

to build that game or that website or

play24:08

whatever and turns it into a

play24:11

comprehensive set of outputs that are

play24:13

required to build that solution for

play24:15

example requirement documents user

play24:17

stories data structures apis code

play24:22

project you know description competitive

play24:24

analysis you name it so how exactly does

play24:26

it do that well

play24:29

again it's a multi-agent framework and

play24:31

it has multiple roles inside it for

play24:34

example project manager who can put

play24:37

together a project plan and review the

play24:39

progress and so forth a product manager

play24:42

who can come up with the requirements

play24:44

needed for that

play24:45

product you know software Engineers who

play24:48

can write code and execute that code QA

play24:51

testers who can write unit tests and

play24:53

execute those tests and so forth each of

play24:56

these agents do it like you know they do

play24:59

whatever it takes to complete that

play25:01

project let's take an example of seeing

play25:03

met gbt building a game called

play25:07

2048 from the paper that the authors put

play25:10

for that framework let's have a look so

play25:13

it all starts with the human input as

play25:15

you can see here the user starts with

play25:17

hey make the 2048 sliding Tile game this

play25:21

is the seed from which the whole project

play25:24

grows and then comes the product manager

play25:26

agent's role acting as the Project's

play25:29

Visionary met gpt's product manager

play25:31

agent takes your idea and crafts a

play25:33

product requirements document detailing

play25:36

what the game should do and how it will

play25:38

hook

play25:39

players and then passing this to the

play25:41

architect agent with a plan in hand the

play25:44

Artic agent steps in to design the

play25:47

game's technical structure deciding on

play25:49

the tools like pame in that case and how

play25:51

the components fit together and then

play25:53

comes the engineer agent's role next the

play25:57

engineer agent rolls up its sleeves and

play25:59

starts coding based on the architect's

play26:01

design building the game mechanics and

play26:03

user interface piece by piece finally

play26:06

the QA engineer agent meticulously tests

play26:10

the game ensuring everything works as

play26:12

intended and the game is ready for hours

play26:14

of fun another example is ordering food

play26:17

on door Dash through agents this is an

play26:19

app called multi-on user can types what

play26:22

they're looking for like ordering a

play26:23

burger from the melt in Palo Alto and it

play26:26

goes on and start searching the web for

play26:28

that info it finds the Mel door Dash it

play26:31

goes to the page and it starts you know

play26:34

clicking on the link to that page and

play26:36

you know clicking the melberger item

play26:38

adding it to the cart proceeding to

play26:41

checkout you know and it does all these

play26:44

actions on the website and then finally

play26:46

it executes the order and voila another

play26:49

interesting use Case by Adept AI labs

play26:52

they built a model called action

play26:53

transformer act1 for short and that

play26:56

model can basically help you find a

play26:57

suitable house house through natural

play26:59

language instructions right let's see it

play27:01

in action you can go and say like find

play27:03

me a house in Houston that works for a

play27:05

family of four my budget is 600k and

play27:08

boom it goes to the website starts

play27:10

searching uh you know entering the

play27:12

criteria for example you know based on

play27:15

the requirements the max budget would be

play27:18

600k you know uh beds would be four five

play27:21

plus and there you go the final

play27:24

application I want to show using the

play27:25

same model from adep AI is the this one

play27:28

this is dealing with Salesforce you know

play27:30

if you have been using CRM or like

play27:32

Salesforce or others you know that there

play27:33

are usually multiple steps involved when

play27:35

you're you know registering leads or you

play27:38

know taking memos on or notes on some

play27:40

clients and stuff like that now using

play27:42

natural language you can do cool stuff

play27:43

like this one for example add Max n at

play27:46

Adept as a new lead so it goes on opens

play27:50

the needed modules start adding the

play27:51

information update it save the

play27:54

information and voila you know log a c

play27:57

with James field saying that he's

play27:59

thinking about buying 100 widgets same

play28:02

thing the agent would go on open the

play28:04

native modules or open the profile

play28:07

update James field information add the

play28:09

note and that's it to summarize

play28:12

generative AI is truly transforming the

play28:14

world it's absolutely going to change

play28:16

every single domain moving forward you

play28:19

could be part of this your company could

play28:21

be part of it and that's exactly why I

play28:23

created that course to help everyone

play28:26

understand what the heck is going on in

play28:27

the AI space and most importantly be

play28:29

able to act on it if you enjoyed this

play28:32

episode I appreciate if you can share it

play28:34

with others who could enjoy it too and

play28:36

now after we have seen so many use cases

play28:38

for classical Ai and generative AI it's

play28:41

time to take our first steps towards

play28:43

applying this knowledge in the next

play28:45

episode we're going to see how can we

play28:47

start selecting the best AI projects for

play28:50

your company and evaluate these projects

play28:52

based on multiple criteria with that

play28:54

said thank you so much for your time

play28:56

today and see you on the next next

play29:00

[Music]

play29:04

one

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Related Tags
Generative AIArtificial IntelligenceNatural LanguageTech InnovationSoftware EngineeringData AnalysisContent CreationAI AutomationEconomic ImpactFuture Trends