Ternyata, Begini Kata Owner Parfum HMNS soal Marketing

Marketin
21 Jun 202428:12

Summary

TLDRThe video script features an in-depth discussion on the power of storytelling and marketing in brand building, exemplified by the local perfume brand 'Humans'. It highlights the founder Rizky Arif D's journey, emphasizing the importance of copywriting and customer relationships in creating a strong brand identity. The transcript also touches on the role of empathy in marketing and the significance of being accountable as an entrepreneur, urging marketers and founders to take responsibility for their visions and actions.

Takeaways

  • 😀 The transcript discusses the importance of storytelling in marketing, emphasizing how brands can use narratives to connect with their audience on a deeper level.
  • 😉 It highlights the role of Rizky Arif D, the founder of the local perfume brand 'Humans', who is known for utilizing storytelling techniques in his marketing strategies.
  • 🙂 The brand 'Humans' is recognized for its unique approach to copywriting, which is integral to their promotional content, creating an emotional connection with their products.
  • 🤔 Rizky shares his personal journey, from being a geology graduate to becoming a CEO, emphasizing the importance of adaptability and continuous learning in business.
  • 💡 The transcript suggests that marketing should be approached more like an engineering job, focusing on problem-solving and using data to drive decisions and strategies.
  • 🛍️ The success of 'Humans' is attributed to its high engagement on social media and the close relationship it has with its customers, which has contributed to its awards and recognition.
  • 📈 The importance of understanding the customer's perspective is underscored, with the idea that customers are part of the company's growth and should be treated as partners.
  • 📝 Copywriting is identified as a fundamental skill for the 'Humans' team, with a focus on creating romantic, personal, and impactful content that resonates with the audience.
  • 🔍 The transcript touches on the significance of empathy in marketing, suggesting that brands should aim to make customers fall in love, not just make them happy.
  • 🚀 Rizky encourages accountability, advising against blaming external factors and taking responsibility for one's entrepreneurial vision and its realization.
  • 🎯 The final takeaway is about the power of inspiration, with Rizky urging marketers and founders to be driven by a vision that can motivate and inspire their audience.

Q & A

  • What is the main theme discussed in the video script?

    -The main theme discussed in the video script is the power of storytelling and copywriting in marketing, particularly in relation to the brand 'Humans' and its founder Rizky Arif D Prakoso.

  • What is the significance of storytelling in marketing according to the script?

    -Storytelling in marketing is significant because it allows brands to connect with their audience on a deeper emotional level, making the brand more relatable and memorable.

  • What role does copywriting play in the success of 'Humans' brand?

    -Copywriting plays a crucial role in the success of the 'Humans' brand by creating compelling narratives and engaging content that resonates with the audience and drives interest in the products.

  • How does Rizky Arif D Prakoso view the role of a CEO in a company?

    -Rizky Arif D Prakoso views the role of a CEO as dynamic and adaptable, needing to change focus according to the company's phase and challenges, and also as a mentor and educator to the team.

  • What is Rizky's educational background and how did it influence his approach to business?

    -Rizky is a geology graduate, and his educational background influenced his approach to business by providing him with a solid foundation in problem-solving and logical thinking, which he applies to marketing and business strategies.

  • What is the importance of customer relationships in the success of 'Humans'?

    -Customer relationships are important in the success of 'Humans' as they contribute to a loyal customer base, which in turn helps the brand win awards and recognition, and fosters a close-knit community around the brand.

  • How does Rizky describe his approach to marketing?

    -Rizky describes his approach to marketing as an engineering job, emphasizing the need for a logical and analytical framework to understand and solve marketing problems effectively.

  • What is the role of empathy in the marketing strategy of 'Humans'?

    -Empathy plays a significant role in the marketing strategy of 'Humans' as it helps the brand understand and connect with the emotions and needs of its customers, creating a more meaningful and lasting relationship.

  • How does Rizky approach the challenge of maintaining relevance in a changing market?

    -Rizky approaches the challenge of maintaining relevance by continuously evaluating and eliminating inefficient systems, processes, and efforts, ensuring that the brand stays agile and adaptive.

  • What advice does Rizky have for founders, CEOs, and marketers about accountability?

    -Rizky advises founders, CEOs, and marketers to take full accountability for their decisions and actions, and to stop blaming external factors for their situation, especially when they choose to become entrepreneurs.

  • What personal challenges has Rizky faced in his entrepreneurial journey?

    -Rizky has faced personal challenges such as balancing work and personal life, including time for family and leisure activities, and dealing with the pressure and responsibilities that come with being an entrepreneur.

Outlines

00:00

😀 The Power of Storytelling in Marketing

This paragraph discusses the effectiveness of storytelling in marketing, using the brand 'Humans' as an example. It highlights how brands can leverage narratives to connect with consumers on a deeper level, rather than just focusing on product features. The speaker, Rizky Arif D, founder of 'Humans', emphasizes the importance of copywriting as a foundational skill for marketing, which is often overlooked in favor of more creative aspects. The success of 'Humans' is attributed to its storytelling approach, which resonates with its audience and has earned the brand recognition and awards.

05:00

🤔 Reflections on Business and Marketing Strategies

The speaker reflects on his journey and objectives in business, discussing the challenges and motivations behind his decisions. He talks about his background as a geology graduate and his unexpected entry into the business world. Rizky shares his views on the importance of adaptability and continuous learning, especially in the ever-evolving landscape of marketing. He also touches on his role as a mentor and educator within his team, emphasizing the value of creating a learning environment and the significance of eliminating inefficiencies as the company grows.

10:02

🛠 Marketing as an Engineering Job

Rizky Arif D posits that marketing should be approached more like an engineering job, requiring a deep understanding of problems and the application of logical solutions. He argues against the common perception of marketing as solely a creative field, stressing the need for data-driven strategies to identify and solve issues within the sales funnel. The speaker encourages a hands-on approach to marketing, where numbers and logic play a central role in crafting effective campaigns.

15:04

🏆 The Impact of Customer Relationships and Brand Loyalty

This paragraph delves into the significance of building strong relationships with customers and the role it plays in the success of a brand. The speaker cites 'Humans' as an example, highlighting the brand's high engagement on social media and the close connection it has with its customers. The paragraph also mentions the awards and recognition received by 'Humans', attributing these achievements to the brand's loyal customer base and effective marketing strategies.

20:04

📝 The Art of Copywriting and Storytelling

The focus of this paragraph is on the art of copywriting and its integral role in crafting compelling stories for marketing purposes. The speaker explains how 'Humans' uses copywriting to create engaging content that captures attention and influences consumer decisions. He emphasizes the importance of understanding the triggers that motivate people and the need for a good copywriting skill set to effectively communicate the brand's message and values.

25:04

💡 Empathy-Driven Marketing and Customer Involvement

The speaker discusses the concept of empathy-based marketing, which is central to 'Humans' brand philosophy. He believes that involving customers in content creation and strategy is crucial, as they are considered partners in the brand's growth. The paragraph also touches on the importance of innovation and direction, which are often influenced by customer feedback and involvement. The speaker stresses the need for brands to inspire and connect with consumers on an emotional level, rather than relying solely on hard selling tactics.

🚀 Accountability and Personal Growth in Business

In the final paragraph, the speaker shares his thoughts on personal growth and the importance of accountability in business. He encourages founders, CEOs, and marketers to take responsibility for their decisions and not to blame external factors for their shortcomings. Rizky emphasizes the need for self-discipline and the importance of learning from past ideas to drive progress. He concludes by highlighting the significance of inspiration and motivation in achieving business success.

Mindmap

Keywords

💡Storytelling

Storytelling is the art of conveying events in a narrative form, often used to engage audiences and evoke emotions. In the video, storytelling is highlighted as a key marketing strategy for the brand 'Humans'. It is used to create an emotional connection with customers, as seen in the transcript where the power of stories is discussed in relation to marketing efforts and the brand's ability to touch people through their product narratives.

💡Marketing

Marketing is the process of promoting, selling, and distributing a product or service. It is central to the video's theme, as the founder of 'Humans' discusses the brand's marketing strategies, emphasizing the importance of understanding market needs and creating engaging content. The transcript mentions marketing in various contexts, such as copywriting and the engineering approach to marketing.

💡Copywriting

Copywriting is the act of writing persuasive content, often used in advertising and marketing to drive consumer interest. The video emphasizes the importance of copywriting as a foundational skill for the 'Humans' team, with the founder stating that it is the first skill they train their interns in. It is used to craft compelling narratives and product descriptions that capture attention and influence consumer decisions.

💡Branding

Branding refers to the process of creating a unique name, symbol, or design that identifies and differentiates a product or service from others. In the video, branding is discussed in the context of creating a strong identity for 'Humans', which includes the use of storytelling and copywriting to shape the brand's image and message in the market.

💡Engagement

Engagement in marketing terms refers to the level of interaction and interest that an audience shows towards a brand or its content. The video script mentions the high engagement of 'Humans' on Instagram, indicating a successful strategy in capturing the audience's attention and fostering a relationship with customers.

💡Empathy

Empathy is the ability to understand and share the feelings of others, which is highlighted in the video as a key component of 'Humans' marketing approach. The brand aims to create products and content that resonate with customers on an emotional level, as evidenced by the transcript where the founder discusses the importance of making customers feel loved and cared for.

💡Innovation

Innovation refers to the introduction of new methods, ideas, or products. The video's transcript mentions that 'Humans' involves its customers in the innovation process, suggesting that the brand values customer feedback and insights, using them to drive the development of new products and marketing strategies.

💡Customer Relationship

Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, often aiming to improve customer retention and sales. The video discusses the close relationship 'Humans' has with its customers, which is a critical factor in the brand's success, as seen in the high engagement and positive feedback from customers in the script.

💡Engineering

In the context of the video, 'engineering' is used metaphorically to describe a systematic and analytical approach to marketing. The founder of 'Humans' suggests that marketing should be treated as an engineering job, implying the need for a structured, data-driven strategy to solve problems and optimize results.

💡Inspiration

Inspiration is the process of being mentally stimulated to do or feel something, especially to do something creative. The video's transcript discusses the founder's inspirations, such as admiration for creative thinking and the desire to change the world through design, which motivates and drives the brand's vision and strategies.

💡Accountability

Accountability is the state of being responsible for one's actions or decisions. The video's founder emphasizes the importance of personal accountability, especially for entrepreneurs, as a driving force for success. It is highlighted as a key principle for achieving goals and overcoming challenges in business.

Highlights

The power of storytelling in marketing is emphasized, with brands using narratives to connect with their products.

Rizky Arif D, the founder of Humans, is known for his storytelling technique in brand promotion.

Rizky's background in geology and his transition to business, showing the importance of diverse skills in entrepreneurship.

The significance of setting and achieving tangible business objectives, and the importance of adapting to changing circumstances.

The role of a CEO in adapting to the evolving phases of a company and the importance of aligning with the company's needs.

Rizky's personal belief in the importance of mentorship and education within a company's growth.

The idea that marketing should be approached as an engineering job, focusing on problem-solving and data analysis.

The importance of understanding the root causes of marketing issues, such as poor sales, and applying logical solutions.

The high engagement rate of Humans' Instagram account and its impact on customer relationship building.

Humans' recognition in the form of awards, highlighting the brand's success and customer loyalty.

The role of customer feedback in shaping the brand's direction and innovation at Humans.

The application of empathy in marketing strategies, aiming to create more than just happiness but also love for the brand.

The value of copywriting skills in influencing consumer decisions and the importance of storytelling in marketing.

Rizky's approach to decision-making, emphasizing the importance of the present situation and spontaneity.

The challenge of balancing personal life and professional responsibilities as a founder and CEO.

Accountability in entrepreneurship and the importance of taking responsibility for one's vision and actions.

Rizky's advice to marketers and entrepreneurs on the importance of self-discipline and not blaming external factors.

Transcripts

play00:00

Humans itu adalah gua gak tahu ini

play00:02

seberapa vulgar gua bisa ngomong Cum

play00:05

vulgar It's OK Humans tuh bisnis

play00:08

Seberapa jauh peran lo saat ini di

play00:11

marketing k h tiktok Gua rasa marketing

play00:14

should be an engineering job gua selalu

play00:16

bilang gayak gitu mostly mereka datang

play00:18

dari copywriting internship jadi skill

play00:21

pertama yang gua pengin mereka latih

play00:23

adalah copywriting

play00:25

[Musik]

play00:35

Hai

play00:39

Oke kalian pernah nyadar gak sih tiap

play00:41

kali kita baca atau dengerin cerita

play00:43

orang lain kita tuh secara Gak langsung

play00:45

lagi ngerasain satu sensasi yang sulit

play00:47

buat dijelasin well faktanya kekuatan

play00:51

cerita inilah yang disadari betul dan

play00:53

dimanfaatkan baik-baik oleh sejumlah

play00:55

brand di luaran sana dalam upaya

play00:58

marketingnya sering terjadi nih alih-ali

play01:01

melihat keunggulan produk atau fitur

play01:04

andalan dalam materi promosinya brand

play01:06

tersebut justru memanfaatkan cerita

play01:08

menyentuh di balik setiap

play01:10

produknya namanya Keluarga selalu

play01:13

berpeluk

play01:16

erat pastin pintu maaf selalu kebuka

play01:20

dengan ikhlas dan

play01:22

lapang karena hari kemenangan telah

play01:25

datang

play01:26

[Musik]

play01:31

Oke kalau di Indonesia sendiri nih

play01:33

kayaknya gue tahu deh satu orang yang

play01:35

cukup sering memanfaatkan strategi ini

play01:37

di dalam promosi

play01:39

brandnya siapa dia Rizky Arif D

play01:43

Prakoso founder sekaligus si obrand

play01:46

parfum local Humans ini emang kayaknya

play01:49

tuh paham benar sama The Power of

play01:50

storytelling and the Stories itself

play01:53

terbukti human sendiri cukup terkenal

play01:56

sebagai satu brand yang punya teknik

play01:58

copyrighting yang m sekaligus cerita

play02:01

yang menyentuh di balik setiap materi

play02:03

promosinya Oke now kira-kira Gimana ya

play02:06

cara Humans bisa berhasil dalam

play02:08

menerapkan teknik storytellingnya

play02:14

[Musik]

play02:20

oke hai Rizki Thank you ya akhirnya

play02:24

Setelah sekian lama menunggu Setelah

play02:25

sekian lama kita bisa ngobrol juga Sorry

play02:28

ya kepospon mulu ya it's oke enggak

play02:30

apa-apa paham banget di mana-mana nih

play02:32

gue nonton fitcast lo atau wawancara lo

play02:35

itu kan udah terungkap ya kalau Rizki

play02:37

ini adalah seorang lulusan teknik

play02:39

geologi dan kalau ditanya kenapa

play02:41

nyemplung ke bisnis itu juga udah banyak

play02:44

banget i motivasinya juga Yah udahlah

play02:47

nah yang mau gua tanyakan adalah Apakah

play02:50

objektif-objektif lo buat jalanin bisnis

play02:52

like Trigger lo dulu itu udah terpenuhi

play02:57

semua sekarang sudah terjawab semua tuh

play02:58

keinginan lo lewat bisnis dan nyesel

play03:02

enggak punya bisnis bikin bisnis

play03:04

challenge-nya banyak banget ya

play03:08

emm gue sih tidak pernah punya itu Ya

play03:10

maksudnya tidak pernah tangible gitu oke

play03:13

targetnya tuh enggak pernah kayak Oh gua

play03:16

pengin

play03:17

achieve apa 5 m di usia se kayaknya Ah

play03:21

si lebih ke not that kind of person lah

play03:24

dan gue juga kayak percaya sebenarnya

play03:26

kalau misalnya E objective flow to

play03:29

tangible

play03:30

Once you get it stop kan so

play03:34

e lebih kayak gitu sih Jadi kalau

play03:37

misalnya soalnya kalau misalnya gue

play03:39

ngerasa mimpi-mimpinya dari dulu adalah

play03:41

tangible sih kayaknya

play03:44

tapi boleh cerita enggak sih satu yang

play03:46

kayak gua tuh pengin bikin bisnis ini

play03:49

specially Perfume Humans karena ini gua

play03:53

pengen ABC dan itu udah tercapai saat

play03:57

ini Humans itu adalah B gua ggak tahu

play03:59

ini seberapa vulgar gua bisa ngomong

play04:02

cuman vulgar It's OK Humans tuh

play04:05

bisnis I'm gonna do it Oke jadi

play04:10

e gua kan leing My name to the foest ya

play04:13

ya Risky ya jadi gue tuh ngerasa bahwa

play04:17

apa namanya gue pengen show the world

play04:19

bahwa you can have the craziest idea you

play04:21

want and still make it gitu loh oke dan

play04:26

Ya maksudnya tapi enggak enggak bego ya

play04:28

ngjalan itu enggak Gego harus Smart gitu

play04:31

Iya jadi pada saat itu gue ngerasa

play04:35

bahwa naifnya ya gue ngerasa bahwa gua

play04:38

lulus FR graduate ya gua setahun kerja

play04:41

di brand terus gua dippoint jadi CEO CEO

play04:44

dari sebuah brand sepatu di bandung

play04:46

namanya naah

play04:48

Project 4 bulan brand itu dapat omset 1

play04:51

M sebulan Oke sebulan e lu bayangin

play04:54

sebagai sebuah seorang fresh graduate

play04:55

yang baru ada di industri terus

play04:57

tiba-tiba gampang banget

play05:00

Anjir oke itu ini Lu mau De side of Me

play05:04

jadi kayak gua ngerasa

play05:05

kayak not challenging enough gitu oke

play05:09

cuman enggak poin gua adalah

play05:11

kayak Why didn't it sound interesting

play05:14

anymore

play05:16

Oke jadi I look for something yang

play05:20

industrinya even belum Exist

play05:23

Hm parfum enggak ada saat itu iya i

play05:26

maksudnya parfum tuh ada kita tahu bahwa

play05:28

dimain parfum tuh kayak di Bandung

play05:30

apalagi rajalela lah e parfum refil gitu

play05:33

Iya tapi I think it's been a stagnant

play05:37

industry for the last Decade 2 tahun 20

play05:40

tahun kali mungkin enggak enggak ke

play05:42

mana-mana industrinya gitu

play05:45

So it was challenging enough Oke buat

play05:50

gue yang masih muda dan

play05:52

berlagu now masuk ke cerita yang sedikit

play05:56

teknis kali ya lu kan CEO dan Founder ya

play05:59

mungkin ceo-nya lah Nah Setahu gue nih

play06:02

mungkin CEO di berbagai company itu

play06:03

rolennya ya mirip-mirip aja gitu nah

play06:06

tapi mungkin ada yang kalau diajak

play06:08

ngobrol tuh lebih Fokusnya ke bisnisnya

play06:11

ada yang mungkin ke produknya nah lu

play06:14

sendiri rle sebagai CEO dan founder atau

play06:17

CEO lah ya itu sehari-harinya ngapain

play06:19

aja sih Ki dan lebih heavy ke bagian apa

play06:25

E Gua ngasa tiap tiap certain time tu

play06:29

ubah ya oke dan gua pun harus

play06:31

menyesuaikan karena fase dari

play06:34

perusahaannya juga berubah terus kan

play06:36

fase dari challenge-nya juga berubah

play06:38

terus gitu jadi kayak

play06:40

em gue terus-terusan harus berusaha

play06:43

menyesuaikan dan memposisikan diri gue

play06:45

ke Apa yang sebenarnya Humans itu

play06:47

butuhkan dari seorang Rizki gitu oke dan

play06:50

at times gua ngerasa kalau personally

play06:54

gue ngerasa role gue salah satunya

play06:56

adalah yang paling gue ngerasa

play06:58

signifikan itu adalah sebagai

play07:00

seorang mentor dan educator Oke gua

play07:04

ngerasa I can perform best ketika gue

play07:08

menjadi mentor bagi tim gue

play07:11

gua menjadi teman belajar bagi tim gue I

play07:14

love learning so

play07:17

much not everyone do Tapi gua pengen

play07:20

ngebuat suasana di mana learnings dan

play07:23

experimenting things yang ada di gue itu

play07:26

jadi f Berarti kalau ditanya lebihy ke

play07:29

mana k this ex moment tuh lagi ke

play07:33

mentoring lagi ke mentoring tapi ke yang

play07:35

lain-lain juga Iya kan sesuai kebutuhan

play07:37

tadi Lately yang menjadi concern gue

play07:39

adalah

play07:40

eliminating karena Oke in your fifth

play07:43

year a lot of things you did back then

play07:46

udah enggak relevan lagi

play07:48

kan dan Lately gue lagi ngerasa

play07:50

eliminating itu fun oke maksudnya enggak

play07:54

eliminating people eliminating system

play07:56

eliminating e sesuatu yang tadinya

play07:59

enggak efisien i ya eliminating effort

play08:02

yang dulu efektif sekarang ah enggak iya

play08:04

i ya ya itu evaluasi terusmenerus juga

play08:07

kan Ya analisisnya masih work gak

play08:14

sih menurut aku Kik tuh bos yang

play08:19

kayaknya bukan kayak bos sih menurut aku

play08:20

udah kayak leadership seperti the real

play08:24

leadership gitu sih yang selalu mengajak

play08:27

tapi bukan ngdirect gitu sih aku rasanya

play08:30

seperti itu Oke jadi Kak Rizka itu

play08:32

pernah suatu momen ngementorin aku kayak

play08:37

soal kan aku bagian marketing campaign

play08:40

di sini nah aku diajarin soal dan

play08:42

dimentorin soal community marketing sih

play08:45

[Musik]

play08:52

[Musik]

play08:54

Kak Nah

play08:56

karena kita lagi ada di marketin yang of

play08:58

course penginnya sih ngebahasnya

play09:01

marketing gua mau nanya Tadi kan

play09:04

Kayaknya lu di mana-mana tuh tangannya

play09:06

ada gitu ya dan paling utama di

play09:07

mentoring Tapi saat ini Seberapa jauh lu

play09:11

terlibat di urusan marketing like any

play09:13

kind of things ya Em Apakah postingan IG

play09:18

strategi promosi E liveel shopee atau

play09:21

tiktok gitu Seberapa jauh peran lo saat

play09:24

ini di marketing Kak gitu host

play09:27

tiktok beneran

play09:30

pernah pernah tapi Oke

play09:33

[Musik]

play09:34

em kok mau pengen

play09:38

nyoba looks fun tapi ternyata capek

play09:41

banget

play09:44

e cuman let's say about marketing

play09:49

e Nature gue sebenarnya marketing ya he

play09:52

jadi

play09:53

walaupun skill gue e mungkin lebih ke

play09:56

crereatif dan storyting tapi framework

play09:59

yang gua pakai itu marketing banget gitu

play10:01

Jadi

play10:03

apa namanya anak-anak di bawah Gue kan

play10:07

Departemen gue mostly marketing and

play10:09

bisnis dan creative ya dan branding gitu

play10:14

Nah itu gua ngasih banget e t Pres

play10:18

sebagai marketing yang gua rasa

play10:22

marketing should be an engineering job

play10:24

gua selalu bilang kayak gitu oke nah itu

play10:27

yang maksudnya

play10:30

mulai menelaah marketing engineering

play10:33

marketing should be an engineering job

play10:36

Oke jadi lo harus marketing tuh enggak

play10:39

cuma butuh apa Ya maksudnya kalau

play10:41

misalnya kita ngomongin tentang e

play10:44

marketing yang dikenal orang secara

play10:46

general kan kayak Oh it's a creative job

play10:49

yang butuh lo buat harus

play10:51

e jago sofm jago bikin konten jago bikin

play10:54

campaign segala macam tapi kan

play10:57

sebenarnya ini cuma

play10:59

produk atau ini cuma solusi

play11:02

dari masalah yang sebenarnya Lu harus

play11:04

tahu dulu masalahnya apa he marketing

play11:07

can solve this things kayak misalkan

play11:09

sales lo jelek gitu oke enggak bisa

play11:12

disolve dengan

play11:14

Asal lu kreatif aja gitu lu harus tahu

play11:17

kenapa salesnya jelek Oke dan di

play11:20

marketing kita belajar funel ya Iya

play11:22

funel tuh ada apa yang paling gampang

play11:24

ada idea misalnya awareness interest

play11:26

Desire action bocornya tuh di mana H

play11:29

gitu loh kayak interest ke desire-nya

play11:32

kah yang bocor dan kalau interest sama

play11:34

desire-nya bocor tuh karena apa dan

play11:36

solusinya apa Kenapa lu bisa tahu ini

play11:38

bocor oh karena numbers-nya enggak make

play11:40

sense gitu jadi kayak Dis logics tuh

play11:43

kadang kalau orang-orang yang Emang e

play11:46

defaultnya adalah marketing merasa

play11:48

sebagai Oh udah ini social study aja he

play11:52

enggak dapat sense itunya sens

play11:53

engineeringnya enggak dapat logic

play11:55

berarti ya Menurut gua lebih kayak

play11:58

problem

play12:00

pasti tapi it's a numbers game C lu bisa

play12:03

detect itu dengan numbers dan lo bisa

play12:05

solve itu dengan

play12:11

numbers Hai ketemu lagi gimana soal

play12:15

Cheat Chat Rizki barusan is it

play12:17

insightful mudah-mudahan sih insideful

play12:20

ya sekarang gua mau nunjukin kalian

play12:22

sesuatu yang perlu kalian lakukan adalah

play12:24

ambil handphone Buka Instagram dan Coba

play12:27

deh ke akunnya Humans

play12:29

gua buka juga

play12:32

ya Nah kalau kalian udah buka akunnya

play12:35

sekarang Coba deh kalian scrolling aja

play12:37

gitu ke bawah lihat-lihat kontennya dan

play12:40

klik salah satu gua bakal pilih konten

play12:44

ini kalau misalnya kalian scrolling lagi

play12:47

Kalian pasti bisa sepakat sama gue Kalau

play12:49

gua bilang post engagementnya Humans itu

play12:52

emang tinggi dan rame banget bahkan ya

play12:55

kalau kalian buka com sectionnya kayak

play12:58

yang gua lakukan baru

play12:59

atau sekarang ini tuh isinya benar-benar

play13:02

kayak orang-orang yang nyariin produknya

play13:04

terusmenerus terus kayak ada juga yang

play13:07

curhat macam-macam deh dan ram

play13:11

banget dengan begini gua cukup bisa

play13:14

menyimpulkan kalau Humans dan

play13:16

customernya itu emang punya relasi yang

play13:18

rasa-rasanya sih cukup dekat ya dan Gua

play13:21

yakin kalau customer relationship ini

play13:23

menjadi salah satu faktor juga yang

play13:25

bikin Humans berhasil bawa pulang

play13:27

penghargaan best Indonesia fregrance di

play13:29

female daily Award tahun 2020

play13:32

lalu Enggak cuma itu enggak cuma satu

play13:35

penghargaannya di tahun 2021 mereka juga

play13:38

bawa pulang penghargaan yang mirip-mirip

play13:40

dari Tokopedia beauty Awards Enggak

play13:43

main-main kan dampak dari loyal

play13:45

customers itu

play13:50

[Musik]

play14:00

berawalnya dari teman sih Terus kayakom

play14:03

kep gitu terus langsung Apa lihat ignya

play14:07

humnya langsung Jujur aku tuh gak tahu

play14:09

sebenarnya Hum tu apa terus karena aku

play14:12

suka Lal brand yang berbau-bau parfum

play14:14

terus akuek di shopee tah humnya pertama

play14:18

kali dari tiktok sama Instagramnya

play14:20

jadinya selalu lewat ya

play14:24

fypeluat juga

play14:27

[Musik]

play14:31

Aku suka apa parfum Hum tuh karena

play14:34

wanginya tuh tahan lama terus wanginya

play14:36

tuh elegan terus aku juga e suka yang

play14:38

wangi-wangi apa ya maskulin gitu yang

play14:41

agak kecowok-cowokan gitu sih karena dia

play14:43

tuh E apa ya pas aku keluar tuh wanginya

play14:47

jadi nyatu sama kulit sebetulnya dari

play14:49

semalam udah beli dan hari ini beli lagi

play14:51

ka Baunya enak banget pas banget bagi

play14:53

aku

play14:59

kalau kontennya dia unik sih karena dia

play15:01

tuh e menyatukan sama kata-kata yang

play15:03

bagus-bagus gitu loh dan dia mau main

play15:05

kata-kata juga ya especially kalau baca

play15:07

dia punya description descriptionnya itu

play15:09

udah kayak catch my attention gitu ya

play15:12

jadinya udah baca confirm gua itu Macam

play15:15

gue mau beli kirm gue tahu e Maya itu

play15:18

memang enak banget dari descriptionnya

play15:20

aja udah membuat aku yakin untuk membeli

play15:23

di balik setiap tetesan Untitled Humans

play15:27

ada kamu ya

play15:30

kamu yang memaknai kompleksitas ini

play15:32

menjadi sebuah karya seni yang terdiri

play15:34

dari warna tekstur

play15:38

emosi dan

play15:40

interpretasi mulai dari figolide dari

play15:43

tadi udah ngobrol panjang and

play15:45

interesting itu banyak pertanyaan gue

play15:47

sebenarnya nanti-nanti tapi Udah kejawab

play15:49

sekarang gitu Jadi sekarang gua mau

play15:50

balik ke marketing Benar gak sih kalau

play15:53

gua bilang strategi andalannya Humans

play15:56

adalah storying atau kayak Yaudah STR

play15:58

lagi using copy a good copy aja karena

play16:02

enggak semuanya Story ya Gua ngelihat

play16:04

materi promosinya aja kayaknya inih

play16:06

permainan copy gitu copywriting kan

play16:10

skill nulis dan getting attentionsnya ya

play16:13

Iya using I mean like using copywriting

play16:17

tapi copy ketika lo menjahit itu menjadi

play16:22

sebuah apa struktur panjang itu jadi

play16:25

sebuah cerita gitu yang attention

play16:28

getting karena kemudian setiap setiap

play16:31

blognya tuh lo susun dengan copywriting

play16:33

skill yang oke oke so

play16:36

em anak-anak di Humans terutama di

play16:39

departemen marketing itu enggak cuma di

play16:42

departemen marketing semua Departemen e

play16:45

di bawah Gue mostly mereka datang dari

play16:48

copywriting internship jadi skill

play16:50

pertama yang gua pengin mereka latih

play16:52

adalah copyriting Oke karena Lu emang ah

play16:55

define pokoknya Humans andalannya ini

play16:58

copyriting Why Boleh tahu gak sih karena

play17:01

lu gak bisa nginfluence orang kalau gak

play17:03

bisa punya skill Kalau gak punya skill

play17:04

copyriting sementara yang marketing

play17:06

butuhkan adalah menginfluence lu mau

play17:09

influence influence decision influence

play17:11

bikin orang jadi tertarik influence

play17:14

orang jadi buy something If You cannot

play17:17

do it dengan copywriting skill kalau gua

play17:20

kep lebih lanjut lu Kesel gak yang mau

play17:23

gue kep poin tuh lagi kayak gue pengin

play17:26

tahu gitu sebenarnya kita bisa mikir

play17:29

sesuatu kan ada triggernya kan like lu

play17:31

bisa paham kalau copywriting can

play17:33

influence everyone pasti ada triggernya

play17:35

dong Apakah kalau engak salah Lu pernah

play17:38

magang juga ya kayak copyr cyr Apakah

play17:41

itu triggernya sehingga lu jadi kayak

play17:43

aha We should use a best or a good

play17:47

copyriting to influence Other atau ada

play17:49

lagi gitu bisa jadi i bisa jadi bias lah

play17:54

tapi ya karena pengalaman gue di situ

play17:57

dan gua ngerasa I can make a good

play18:03

kalauory naturally Hum understand lah

play18:07

menurut gua tanpa Story yang baik tuh

play18:09

kita gak ngerti apa-apa gitu How We Make

play18:12

sense of the storying How I make sense

play18:15

of the things that I do juga gitu

play18:21

[Musik]

play18:31

jadi copywriting the Humans itu Eh kita

play18:34

selalu

play18:35

mengedepankan e Tiga hal pertama tuh

play18:39

romantik kedua tuh kita harus

play18:41

benar-benar personal yang ketiga kita

play18:44

harus benar-benar bikin si copywriting

play18:47

ini menjadi E apa ya fundamental di kita

play18:51

gitu loh jadi Once copyright tiga hal

play18:54

itu ah menjadi apa ya E diri kita

play18:58

sendiri kita bisa ngelakuin banyak hal

play19:01

bisa bikin brief buat KL bikin caption

play19:04

bikin produ knowledge info di produknya

play19:07

gitu dan lain-lain gua mau nanya ini sih

play19:10

dari tadi gua ngedengar jawaban atau

play19:12

sharing-sharing Tuh kan kebanyakan apa

play19:15

yang lo lakukan apa yang lo define atau

play19:18

lo determine sebagai strategi itu

play19:20

berangkatnya dari banyak pengalaman gitu

play19:23

tapi kalau soal

play19:25

inspirasi Adakah sosok tertentu atau

play19:28

hal-hal eksternal yang kemudian kayak I

play19:31

think i w to be like this person atau

play19:34

Kayaknya gua suka deh cara pikirnya Oke

play19:36

I will take it as my motivation at drive

play19:41

something Mungkin gua bilang gua bisa

play19:43

bilang kayak i rarely

play19:46

ideize a person as

play19:49

holistic maksudnya mungkin gue bisa

play19:52

misalkan gue ngat gua idizing the way

play19:55

dia

play19:57

bisa gila itu dalam berpikir kreatif or

play20:00

creating new ideas dan pursue itu tapi

play20:03

not in the sense of political way-nya

play20:05

gue ador juga gitu jadi It's A Hard

play20:09

question karena gua gak pernah idelize

play20:11

satu orang dari holisticly gitu kayak

play20:13

Steve Jobs gua Adore dia on how He

play20:17

presented the idea dan changing the

play20:19

world by Design tapi gua engak Adore How

play20:22

dia manage timnya gitu kalau lu kan

play20:26

bilang Semua orang pasti punya good and

play20:28

B Kalau bnya Risky itu apa ya itu tadi

play20:30

dari tadi gua bilang gua lagulagu

play20:32

terusain dong Misalnya yang kayak your

play20:35

team find it hard to deal with

play20:38

from as a creative person i pembenaran

play20:42

as a creative

play20:44

person Sometimes I'm too impulsive to

play20:47

hold on my words jadi

play20:50

kayak apa namanya gua bisa changing

play20:54

decision in the last minute last second

play20:57

anal Gak kenapa bisa kayak gitu kayak

play21:00

apa sih yang bikin lo bisa impulsif

play21:02

mengubah decision apakah karena lo

play21:04

enggak antisipatif di depannya atau

play21:06

gimana

play21:08

no the way my mind works adalah

play21:13

dengan completely ngelihat present

play21:17

situation stimulus Oke every stimulus di

play21:20

sekitar gue gitu kayak Oke ini harusnya

play21:24

ya jadi a lot of spontan stimulus jangan

play21:27

bilang apa

play21:32

ak gua gak nyadar jadi kayak kayak gitu

play21:37

jadi kayak karena gua ngasa bahwa apa

play21:39

yang gua rencan Minggu lalu Be not as

play21:41

relevant as it

play21:44

today tapi ya gua mencoba untuk syemiz

play21:47

itu supaya gue lebih disiplin

play21:50

jadi apa namanya gua belajar untuk tidak

play21:53

membuat ide saat gue sendiri Tapi saat

play21:55

ada semua

play21:56

stakeholderseajar untuk track idea yang

play21:59

kemarin kita pikirin untuk progresnya

play22:02

kayak gimana untuk evaluasi jadi

play22:04

gitu-gitulah oke

play22:07

oke selain strategi storytelling atau

play22:10

strategi using copyriting or you guys

play22:13

can name it gitu ya Eh strategi

play22:15

Marketing apaagi sih Ki yang mungkin

play22:17

sesekali pernah diterapkan di Humans

play22:21

menut gua Kalau ngomongin strategi salah

play22:23

satu strategi yang dan yang selalu

play22:24

paling efektif adalah ya empati ya oke

play22:29

empathi itu rarely diprak I empathy

play22:32

Based marketing empathy Based marketing

play22:35

makanya Humans punya value tuh romantis

play22:39

Val Hum romantis karena kita pengin more

play22:42

than bikin orang happy kita pengin bikin

play22:45

orang cinta

play22:49

Oke

play22:51

I gua mau nanya dong kayaknya pernah ada

play22:54

konten di Instagram tuh yang kayak e

play22:57

cerita dari customer dalam menggunakan

play22:59

parfum Humans gitu kan I enggak sih Nah

play23:02

yang mau gua tanyakan adalah seberapa

play23:03

jauh sih Humans tuh melibatkan customer

play23:06

kalian dalam pembuatan konten maybe atau

play23:09

dalam ya strategi atau activationnya

play23:11

Humans gitu Seberapa jauh sejauh itu

play23:14

karena gua ngerasa bahwa customer itu

play23:18

bod board of directorsnya Kita cuman

play23:21

more than that ya kita growingnya tuh

play23:23

sama mereka gitu Jadi direction-nya itu

play23:26

Ya kita engak ngerasa mereka tuh apa

play23:28

namanya

play23:29

e rajanya jadi kita harus Apun yang

play23:31

mereka minta kita bikin tapi mereka

play23:33

makanya gua bilang partner doodnya kita

play23:36

gitu Jadi kita grownnya bareng-bareng

play23:38

sama mereka gitu Dan mereka itu karena

play23:41

mereka partnernya kita gitu so lot of

play23:45

Innovation lot of apa namanya Direction

play23:49

yang ada di Hum ya ada karena customers

play23:52

kita gitu gu mau nanya IMP kali ya

play23:55

storying cyaboras

play24:00

dampaknya Sebesar apa ke Hum selain dari

play24:03

Emang produknya bagus gitu sebenarnya

play24:05

marketing tu bisa dihitung pakai numbers

play24:08

Oke ketika produk lo dibutuhkan sama

play24:11

sekian jumlah market bikin produk yang

play24:15

valuya sama dengan ini mereka Ya udah lu

play24:17

tinggal ngomongin marketing by numers

play24:19

aja gitu basic sebenarnya kayak gitu

play24:23

cuman apa namanya brand itu kan sesuatu

play24:26

yangri

play24:30

og emtion maksudnya kayak lu milih lu

play24:33

milih brand a dibanding brand B Itu

play24:35

kenapa engak ada kadang kadang yang

play24:37

membedakan tuh cuma How you feel towards

play24:40

the brand aja dan How you feel towards

play24:42

the brand tuh yang dieliver dari tadi

play24:45

copywriting dan Story dan value so Of

play24:48

course it Matters itu satu dan gua

play24:52

selalu punya prinip juga if your brand

play24:55

is inspiring enough You don't have to

play24:57

sell that hard kalau brand Lu cukup

play24:59

Inspiring gak perlu jualan terlalu

play25:02

terlalu hardselling gitu Gak perlu

play25:03

Terlalu

play25:04

ngjabl jadi saya mau nanya soal your

play25:08

biggest faure boleh di boleh di Hum

play25:11

boleh di bukan boleh di boleh di Hum

play25:15

atau Boh as as personal it seems fun

play25:20

whatever it is

play25:27

doing don't have that m time for my

play25:30

family buat

play25:32

relationship buat having fun yang

play25:35

beneran cuma tidak ngapa-ngapain dan

play25:38

enjoy main game mobile Legends

play25:43

misalnya sometimes gua ngerasa Iri aja

play25:46

gitu karena kayak I've been cursed in

play25:50

this decision that I Made Oke

play25:53

so ya There will be no version of Risky

play25:56

yang bisa kayak gitu lagi

play25:59

mungkin last question kali ya gua mau

play26:03

nanya

play26:04

soal apa sih ki yang sebenarnya pengen

play26:07

banget lu omongin ke maybe founders ceos

play26:12

atau even marketers ya di Level

play26:16

Marketing either di middle management

play26:18

atau masih staff kayak apa sih yang

play26:22

pengen low l andcourage ke mereka Atau

play26:27

kayak ya biggest motivation that seorang

play26:30

Rizki bisa bilang ke mereka kali

play26:33

ya because I want this to be Inspiring

play26:37

enough tapi based on your experience

play26:42

kali ya apa sih yang pengen lo bilang

play26:44

aja

play26:45

gitu accountability Matters

play26:48

kali kayak You G

play26:53

stop blaming your surroundings your

play26:56

friends your

play26:59

situations dan segala-galanya gitu

play27:03

kayak jadinya kita tuh terlalu gampang

play27:06

untuk demonize orang lain gitu

play27:09

karena a lot of people gak punya desent

play27:15

accountability apalagi ketika lu memilih

play27:18

untuk menjadi entrepreneur

play27:20

yang visinya tuh datangnya kalau lu

play27:22

bukan ke orang lain So what do you

play27:25

expect orang lain untuk bisa berdarah

play27:28

demi lo yang gak bisa suffer untuk

play27:33

ngelihat mimpi jadi kenyataan lah karena

play27:36

itu datangnya ke

play27:39

dan ini kenapa menjelang

play27:43

akhir

play27:54

mudahmudahankaringaringnya buatakunya

play27:57

setelah bisa booking sedikit saja slot

play28:00

dari AG preparationnya Gok Thank you

play28:04

guys

Rate This

5.0 / 5 (0 votes)

Related Tags
StorytellingMarketingBrandingCopywritingInfluenceCustomer EngagementBusiness StrategyEntrepreneurshipContent CreationInspiration