Desa Digital, Digitalisasi untuk Permudah Pelayanan Publik - [Zona Bisnis]

Summary

Keregan Village in Purworejo, Central Java, has embraced digital transformation, improving public services, trade, agriculture, and disaster response. With online services, residents can access various administrative tasks remotely, including business certificates and letters. The village has also launched an AI chatbot available 24/7 via WhatsApp to answer resident inquiries, enhancing service efficiency. These innovations have made Keregan Village a model for digitalization in rural Indonesia, earning a spot in the top 10 digital villages in the Ministry of Villages' event, proving that rural areas can thrive in the technological era.

Takeaways

• 😀 Kerandegan Village in Purworejo, Central Java, has successfully implemented a digital system to enhance public services.
• 😀 The digitalization covers several sectors, including public services, trade, agriculture, and disaster early warnings.
• 😀 Kerandegan Village introduced an online service platform for residents to easily access essential correspondence, such as business certificates and moving letters, without needing to visit the village office.
• 😀 This digital system significantly improves efficiency by eliminating the need for multiple trips to the village office.
• 😀 Residents can now access these services remotely, making it easier for those from outside the city or region to handle their affairs.
• 😀 The village launched an AI-powered chatbot available 24/7, allowing residents to get quick answers about village services, officials, and demographic information via WhatsApp.
• 😀 The AI chatbot ensures accurate and automatic responses, enhancing service efficiency and accessibility.
• 😀 In addition to online services, the village has implemented a self-service kiosk for residents to generate necessary letters independently.
• 😀 The focus on digitalization aims to make public services more efficient, accessible, and responsive to the needs of residents.
• 😀 Thanks to its digital advancements, Kerandegan Village was ranked in the top 10 during the Ministry of Villages' Digital Village event in Central Java.
• 😀 This success demonstrates that with determination and collaboration, villages in Indonesia can thrive in the technological era and compete in modern times.

Q & A

What digital services have been implemented in Keregan Village, Purworejo, Central Java?

Keregan Village has implemented digital services in various sectors, including public services, trade, agriculture, and disaster early warning systems.

How does the online service system in Keregan Village improve public service efficiency?

The online service system allows residents to handle necessary correspondence, such as business certificates, moving letters, and domicile letters, without needing to visit the village office. This system saves time and reduces the need for multiple visits to the office.

What specific public services are available online in Keregan Village?

Residents can use the online service to request various types of correspondence, including business certificates, moving letters, domicile letters, and more.

What is the main benefit of the online service for the residents of Keregan Village?

The main benefit is the convenience of handling administrative tasks remotely, without needing to visit the village office, making the process more efficient and accessible.

What is the function of the AI chatbot in Keregan Village?

The AI chatbot serves to answer residents' questions 24/7, providing information about the village, such as profiles of village officials, Boomdes details, and demographic data.

How can residents access the AI chatbot in Keregan Village?

Residents can access the AI chatbot via the WhatsApp number 082241499890, allowing them to inquire about various village-related information.

How does the chatbot improve the efficiency of village services?

The chatbot provides automatic, accurate answers to residents' questions, helping to streamline communication and reduce the need for direct human interaction, thus improving service efficiency.

What is the role of kiosks in Keregan Village's digital services?

The kiosks provide self-service options for residents to request and process various documents, enhancing convenience and reducing wait times.

How has Keregan Village demonstrated its ability to compete in the technological era?

Keregan Village has proven its ability to compete by embracing digitalization in public services, and its success is evidenced by its ranking in the top 10 at the Ministry of Villages' digital village event.

What recognition did Keregan Village receive for its digitalization efforts?

Keregan Village was ranked in the top 10 at the Ministry of Villages' digital village event, showcasing its leadership in adopting technology to improve local governance.