Kualitas dan Kuantitas Komunikasi Lisan dan Tulisan (Part 1)

Summary

This video emphasizes the importance of communication in building strong and sustainable relationships, both oral and written. It breaks down oral communication, highlighting the significance of facial expressions, voice intonation, and body language, while also discussing the key aspects of written communication, such as diction and structure. The video further stresses the need for communication etiquette in various contexts, from casual chats with friends to formal conversations with teachers or employers. Overall, it encourages thoughtful, respectful communication that fosters meaningful connections.

Takeaways

• 😀 Communication is key to success in any relationship, including friendships, work, and personal relationships.
• 😀 Communication can be divided into two types: oral and written communication.
• 😀 Oral communication involves facial expressions, tone of voice, and body language, all of which affect the quality of speech.
• 😀 Written communication focuses on the choice of words and how sentences and paragraphs are constructed, which can lead to miscommunication if not done carefully.
• 😀 Oral communication allows us to easily gauge emotions through expressions and body language, while written communication lacks these cues, making it more prone to misinterpretation.
• 😀 When using written communication, especially in informal contexts like chatting with friends or a partner, be mindful of the tone and how it may come across.
• 😀 A lack of proper tone or emoticons in written communication can be perceived as rude or impersonal, especially in relationships like those with a girlfriend or close friend.
• 😀 Communication with authority figures, like teachers or lecturers, requires more formality and respect. This includes greetings and appropriate language.
• 😀 Proper etiquette in communication includes using respectful language, such as starting a conversation with a greeting and addressing someone politely.
• 😀 Maintaining the right balance between the content and tone of communication is essential for fostering strong, positive relationships with others.

Q & A

What is the key to success in a relationship?

The key to success in a relationship is communication, which helps establish good and sustainable connections with others.

What are the two main types of communication discussed in the video?

The two main types of communication discussed are oral communication and written communication.

How does oral communication differ from written communication?

Oral communication relies on facial expressions, tone of voice, and body language, while written communication focuses on diction and the structure of sentences.

Why is facial expression important in oral communication?

Facial expression is important because it helps convey emotions and signals the mood of the speaker, enhancing the message's clarity.

What role does body language play in oral communication?

Body language adds context to spoken words, supporting the message and helping to reinforce the speaker's intentions.

Why can written communication be dangerous?

Written communication can be dangerous because it lacks immediate feedback like facial expressions or tone, which can lead to misunderstandings if the message isn't clear.

What is an example of poor written communication in a personal context?

An example of poor written communication is sending a blunt message like 'Good morning, have you eaten yet?' without emotional nuance, such as a smiley emoticon, which might come off as too cold or impersonal.

How should communication with teachers or professors differ from communication with friends?

Communication with teachers or professors should be more formal and respectful, using polite greetings and appropriate language, while communication with friends can be casual and informal.

What is an example of formal communication with a teacher?

An example of formal communication with a teacher is starting with a respectful greeting such as 'Assalamualaikum warahmatullah barakatuh' and addressing the teacher with their title, like 'Good morning Mr. Ibnu'.

What is the importance of diction in written communication?

Diction is important in written communication because the choice of words affects the clarity of the message and helps avoid miscommunication.