PERAN SITUS JEJARING RUMAH SAKIT DALAM MENINGKATKAN AKSES DAN EFISIENSI PELAYANAN || Kelompok 8

Summary

This presentation discusses the vital role of hospital websites in improving access and efficiency in healthcare services. It explores how digital transformation in healthcare enhances accessibility through online registration, doctor schedules, and remote consultations. The study focuses on increasing service accessibility and reducing costs, while also addressing challenges such as limited infrastructure and low digital literacy. It emphasizes the importance of optimizing hospital websites with efficient systems, better communication, and improved user experience to facilitate faster, more economical, and secure healthcare services.

Takeaways

• 😀 The role of hospital websites is crucial in improving access to health services, especially with digital transformation in healthcare.
• 😀 Hospital websites enhance patient access by providing essential services like doctor schedules, online registration, and remote consultations.
• 😀 The research aims to assess hospital websites' impact on accessibility and efficiency, focusing on service ease and cost/time reduction.
• 😀 Challenges include limited infrastructure, low digital literacy, and website features that are not fully optimized to support services.
• 😀 Information and Communication Technology (ICT) plays a significant role in improving healthcare services through online registrations and virtual consultations.
• 😀 Benefits of ICT include faster services, reduced queues, and improved patient satisfaction.
• 😀 The scope of the research excludes technical development, medical content quality, and focuses only on website accessibility and efficiency.
• 😀 Website features like doctor schedules, online registration, and digital consultations reduce administrative errors and improve service delivery.
• 😀 Digitalization improves service efficiency by reducing queues, ensuring data security, and optimizing resources for faster and more economical services.
• 😀 Successful hospital websites rely on factors such as technology infrastructure, mobile compatibility, digital literacy, and management support for ongoing improvement.
• 😀 Recommendations include enhancing website features like notifications, improving digital infrastructure, and updating websites for better security and user experience.

Q & A

What is the main focus of the research presented in the video?

The main focus of the research is to explore how hospital websites can improve access to healthcare services and increase efficiency in terms of time and cost. The research looks into how digital technology can enhance accessibility and service delivery.

What challenges are associated with hospital websites in improving healthcare services?

The challenges include limited infrastructure, low digital literacy in the community, and hospital websites that are not fully optimized to support all health services effectively.

What role does Information and Communication Technology (ICT) play in healthcare, according to the presentation?

ICT plays a significant role in facilitating healthcare services by enabling online registration, virtual consultations, and improving the speed and efficiency of service delivery while reducing queues and enhancing patient satisfaction.

What are the key objectives of the research on hospital websites?

The objectives are to assess the accessibility features (e.g., doctor schedules, online registration), measure efficiency improvements (e.g., digital queue management), and identify key factors that influence the success of hospital websites, such as infrastructure, human resources, and policies.

What aspects of hospital websites are examined in the literature review?

The literature review focuses on the role of hospital websites in facilitating patient registration, providing access to doctor schedules and consultation services, and reducing administrative errors. It also explores how hospital websites improve service accessibility and efficiency through digitalization.

How do hospital websites contribute to improving service efficiency?

Hospital websites contribute to service efficiency by digitizing medical records, simplifying record management, reducing physical queues through online queuing systems, facilitating faster communication between patients and medical personnel, and enabling online payment systems.

What factors influence the optimization of hospital websites?

Website optimization depends on factors such as technological infrastructure (fast, secure, and reliable servers), mobile device compatibility, user digital literacy, informative and updated content, and management support to ensure the website remains effective and relevant.

How do hospital websites help expand access to healthcare services?

Hospital websites expand access by offering remote consultation services, allowing patients, especially those in remote areas, to access healthcare services without the need to travel to the hospital.

What suggestions are made for improving hospital websites?

Suggestions include improving integrative features like notifications, schedule reminders, and medical record integration, as well as enhancing digital infrastructure and offering digital literacy training programs for both patients and healthcare workers.

Why is it important for hospital websites to undergo scalable updates?

Scalable updates are necessary to ensure data security, maintain fast access speeds, and keep the information relevant and up-to-date, which is crucial for the ongoing effectiveness of the website in serving patients.