KOMUNIKASI TERTULIS - Dalam Kantor (Materi Dasar MPLB Elemen 7 Bag 6)

Summary

This educational video explores the fundamentals of written communication within office environments. It covers key concepts such as the definition, importance, advantages, and disadvantages of written communication. The video also highlights the requirements and principles of effective writing, including clarity, correctness, and conciseness. Various forms of written communication are explained, such as emails, reports, and memos, with an emphasis on professionalism and efficiency. The content provides valuable tips for improving written communication skills, making it an essential resource for professionals looking to enhance their communication within the workplace.

Takeaways

• 😀 Written communication is essential in an office environment and includes various forms such as emails, business letters, reports, and contracts.
• 😀 The importance of written communication lies in its ability to ensure clarity, professionalism, and documentation of messages.
• 😀 The main advantages of written communication include message control, the ability to convey complex information, documentation for future reference, and wide-reaching distribution.
• 😀 Some disadvantages of written communication include time consumption, formality, potential for misinterpretation, delayed feedback, and difficulty in altering the content once sent.
• 😀 Written communication plays a crucial role in demonstrating professionalism, especially through clear and well-structured language.
• 😀 Effective written communication is necessary for providing accurate and meaningful information within an organization.
• 😀 Written communication also serves various functions like serving as proof (e.g., contracts), reminders, historical documentation, and ensuring security (e.g., certificates).
• 😀 The key requirements for writing effective communication include clarity, proper formatting, correct use of language, and sensitivity to the reader's understanding.
• 😀 Principles for effective written communication include completeness, consistency, conciseness, consideration, concreteness, clarity, courtesy, and correctness.
• 😀 To improve written communication, one should reread their writing, understand the purpose before writing, and maintain professionalism at all times.

Q & A

What is written communication in the office environment?

Written communication in an office environment refers to the exchange of information using written forms, such as emails, letters, reports, and memos, to convey messages clearly and professionally.

Why is written communication important in an office setting?

Written communication is essential in an office setting because it ensures clear, accurate, and documented transmission of information. It helps establish professionalism and clarity, especially in complex messages or when reaching a large, geographically separated audience.

What are some examples of written communication in an office?

Examples of written communication in an office include emails, text messages, blogs, business letters, reports, proposals, contracts, job descriptions, employee guides, memos, faxes, advertisements, brochures, and news articles.

What are the advantages of using written communication?

The advantages of written communication include the ability to control the message, the ability to convey complex information, documentation for future reference, and the ability to reach a large audience, even across geographical distances.

What are some disadvantages of written communication?

Disadvantages of written communication include the time it takes to create messages, its tendency to be more formal, potential issues with interpretation, the lack of immediate feedback, irreversible content once sent, and the potential for confusion if poorly written.

What is the importance of clarity in written communication?

Clarity is crucial in written communication as it ensures the message is easily understood, preventing confusion and misinterpretation. Clear writing helps the reader quickly grasp the intended meaning, which is essential in professional settings.

What are the key functions of written communication?

The key functions of written communication include serving as an authentic written record (e.g., contracts), acting as a reminder or reference (e.g., archived letters), providing historical documentation, ensuring security (e.g., official documents), and offering guidelines or directives (e.g., manuals or policies).

What are the requirements for effective written communication?

Effective written communication should follow several requirements: it must be formatted attractively, have a clear purpose, use easy-to-understand language, be grammatically correct, tailor language to the reader’s comprehension level, avoid confusion, and demonstrate politeness and responsibility.

What are the seven principles of written communication?

The seven principles of written communication are: Completeness (providing all necessary information), Consistency (being logical and uniform), Conciseness (being brief and to the point), Consideration (thinking about the reader’s perspective), Concreteness (being specific and tangible), Clarity (being clear and easy to understand), and Courtesy (being polite and respectful).

How can one improve written communication skills?

To improve written communication skills, one should re-read their writing to check for errors, understand the purpose before writing, seek feedback from colleagues or superiors, and maintain a high standard of professionalism in both language and tone.