Accomodation Knowledge - Lobby Cleaning

Summary

This video tutorial offers an overview of the essential skills and techniques required for cleaning public areas, facilities, and equipment, including external areas. It covers key cleaning practices such as glass surface cleaning, ceiling and fitting cleaning, and area dusting. Additionally, the video emphasizes the importance of personal grooming standards for students and provides detailed instructions for maintaining cleanliness in the lobby area, such as sweeping, mopping, and regular dusting. The session concludes with helpful tips for keeping the workspace clean and organized, ensuring an efficient and safe environment for all.

Takeaways

• 😀 Ensure personal grooming standards are met, such as neat hair, clean uniform, and proper attire.
• 😀 For women with long hair, braids are recommended; men should keep their hair short and beardless.
• 😀 Always wear appropriate protective gear like gloves when cleaning public areas.
• 😀 Use a cleaning trolley, but ensure it doesn't block pathways or entrances.
• 😀 Trash should be disposed of properly, starting with the trash can in the lobby area.
• 😀 Ceiling surfaces should be cleaned carefully, and dusting should begin from the front of counters and tables.
• 😀 Artificial flowers and decorations should also be dusted as part of the cleaning process.
• 😀 Glass surfaces should be cleaned using a glass cleaner, scrubbed with a sponge, and wiped with a glass squeegee.
• 😀 Sweeping should be done opposite to the entrance, and a dustpan should be used for debris collection.
• 😀 When mopping, start from the furthest corner of the room and place a sign to indicate the area is being cleaned.
• 😀 Regular dusting and floor maintenance are crucial to maintaining a clean and safe lobby environment.

Q & A

What is the focus of this cleaning tutorial?

The tutorial focuses on the cleaning techniques required for public areas, facilities, and equipment, including glass surfaces, ceiling surfaces, and floors.

What grooming standards should students follow before starting their cleaning tasks?

Students should ensure their hair is neatly tied or braided, wear a clean and neat uniform, avoid facial hair for men, and wear appropriate footwear, including polished shoes and standard trousers.

What is the first step when cleaning the lobby area?

The first step is to place the cleaning trolley nearby, ensuring it doesn't block any access points or assets.

What personal protective equipment (PPE) should be worn during cleaning?

Students should wear gloves as part of their personal protective equipment during cleaning tasks.

What is the correct order for cleaning surfaces in the lobby area?

The cleaning process should start with dry dusting, including counters, tables, sofas, and decorations. Then proceed to glass cleaning and sweeping before mopping the floor.

How should glass surfaces be cleaned?

To clean glass surfaces, spray the glass cleaner, scrub the glass with a sponge, and then wipe it off using a glass squeegee. Make sure the squeegee is dry before using it.

Why is it important to sweep in the direction opposite of the entrance?

Sweeping in the opposite direction of the entrance helps ensure that dirt is moved away from the area and towards a dustpan, preventing it from being dragged back inside.

How should the floor be mopped in the lobby area?

When mopping the floor, start from the furthest corner of the area and work towards the door, ensuring the work area is clearly marked with a safety sign.

What should be done before cleaning the ceiling and fittings?

Before cleaning the ceiling and fittings, make sure there are no hazardous materials, such as gas, nearby.

How often should the floor be dusted to maintain cleanliness?

The floor should be dusted regularly to maintain cleanliness, ensuring the area remains tidy and presentable.