Pengantar Ilmu Komunikasi Komunikasi dalam Kelompok dan Tim

Summary

This session delves into the differences between communication in groups and teams, highlighting the strengths and limitations of group communication. It explains how groups and teams function, with teams having stronger interdependence and a unified goal. The six types of workgroups—project teams, focus groups, brainstorming groups, advisory groups, quality improvement teams, and decision-making groups—are introduced. It also emphasizes the importance of commitment, collaboration, and resource-sharing in group communication. The session provides insights into the dynamics of small groups and the role of diverse thinking in achieving collective objectives.

Takeaways

• 😀 A **group** is a collection of people who interact, rely on each other, and follow mutually agreed-upon rules to achieve a common goal.
• 😀 A **team** is a specific type of group where members bring different resources and skills to the table, working together with a strong identity and high interdependence to achieve a common objective.
• 😀 The key difference between a **group** and a **team** is the strong sense of interdependence and identity found within teams.
• 😀 There are **six types of workgroups**: Project Teams, Focus Groups, Brainstorming Groups, Advisory Groups, Quality Improvement Teams, and Decision-Making Groups.
• 😀 **Project Teams** are formed around specific projects or goals, and cease to exist once the project is completed.
• 😀 **Focus Groups** are organized to gather opinions or information from a select group of people led by a conductor or facilitator.
• 😀 **Brainstorming Groups** are formed to generate new ideas and solutions, typically at the beginning of a project or challenge.
• 😀 **Quality Improvement Teams** are focused on improving the quality of processes or products through collaboration and shared insights.
• 😀 **Decision-Making Groups** are responsible for making key decisions, such as those involving company strategies or important organizational matters.
• 😀 **Communication in groups** has its strengths, such as more resources (e.g., time, diverse ideas) to solve problems and generate creative solutions, but also faces limitations like slower decision-making and the risk of marginalizing individuals.
• 😀 Effective **commitment and cooperation** are essential in group communication, ensuring that all members are aligned and dedicated to the group’s goals for success.

Q & A

What is the key difference between a group and a team in the context of communication?

The main difference is that in a group, individuals interact, depend on each other, and follow agreed-upon rules to achieve a common goal. A team, however, is a specific form of group where members possess different, specialized resources but are united by a strong identity and depend on each other to achieve a shared objective.

What are the six types of workgroups mentioned in the script?

The six types of workgroups are: 1) Project teams, 2) Focus groups, 3) Brainstorming groups, 4) Advisory groups, 5) Quality improvement teams, and 6) Decision-making groups.

What defines a project team?

A project team is formed around specific projects. If there is no project, there is no team. It is typically centered on completing a particular project or task.

What is the role of a focus group?

A focus group is used to gather input from a select group of individuals who are critical to the project's objectives. These individuals provide insights based on their expertise or position within an organization.

What is the purpose of a brainstorming group?

A brainstorming group is formed to generate new ideas, typically at the beginning of a project. The group members share creative thoughts and ideas to help shape the project's direction.

What is the function of a quality improvement team?

A quality improvement team focuses on improving performance or quality within an organization. Members work together to assess, suggest, and implement strategies that can enhance various aspects of their work.

How does a decision-making group operate?

A decision-making group is formed to make critical decisions, often involving organizational strategies or issues. These groups typically consist of individuals with decision-making authority who collaborate to arrive at a consensus.

What are the limitations of group communication as discussed in the script?

Some limitations of group communication include the time it takes to reach decisions and the need to generate a consensus, which can lead to delays. Additionally, groups must be careful not to marginalize any individual member to maintain productive communication.

What are the strengths of group communication?

The strengths of group communication include a larger pool of resources, which can lead to more comprehensive ideas and solutions. It allows for broader perspectives, detailed thinking, and the ability to share tasks, improving efficiency and creativity.

What is the importance of commitment in group communication?

Commitment is essential in group communication because once a decision is made, all members must be fully committed to it in order to work collaboratively towards achieving the agreed-upon goal.