Gojek Tokopedia (GOTO): Program CSR dan Upaya Menciptakan Keberlanjutan

Summary

The video highlights how Gojek navigated the challenges of the 2020 pandemic, emphasizing the importance of sustainability, collaboration, and long-term impact. It discusses Gojek’s commitment to eco-friendly practices, including the creation of a sustainability-focused division and the establishment of ambitious goals like zero emissions. The company also fostered a strong sense of community through initiatives like Go-Food business partner networks and collaboration with public and private sectors. Additionally, Gojek’s non-profit foundation, Yayasan Anak Bangsa, helped those affected by the pandemic, offering aid such as food packages and skills development programs.

Takeaways

• 😀 The year 2020 was challenging due to the pandemic, which disrupted lives and businesses.
• 😀 The pandemic affected millions of lives, causing health and economic impacts worldwide.
• 😀 Despite the crisis, the pandemic fostered stronger collaboration and solidarity across societies and nations.
• 😀 Gojek focused on creating long-term benefits for humanity and the environment through sustainability efforts.
• 😀 In 2020, Gojek celebrated its 10th anniversary as one of Southeast Asia's leading tech companies.
• 😀 Gojek embraced sustainability as an integral part of their business, ensuring it guides all activities and decisions.
• 😀 The company formed a dedicated sustainability function to adopt global best practices in environmental, social, and governance (ESG) standards.
• 😀 Gojek established three key pillars for its operations: Go Forward, Go Greener, and Go Together, which are foundational for long-term business success.
• 😀 Gojek set ambitious goals for sustainability, including zero emissions, zero waste, and zero hunger.
• 😀 Gojek created a special Go-Food partner community to encourage sustainable business practices and foster collaboration with all stakeholders.

Q & A

What significant challenge did Indonesia face in 2020 as mentioned in the transcript?

Indonesia faced the challenges of the COVID-19 pandemic in 2020, which disrupted daily life, hindered mobility, and affected businesses and health, causing significant economic and social impacts.

How did the pandemic impact people's lives and businesses in Indonesia?

The pandemic affected people's lives by taking millions of lives and causing widespread health and economic consequences. It also changed the way businesses operated, with many facing difficulties in adapting to the new circumstances.

What positive outcome was observed during the crisis of the pandemic?

During the crisis, a stronger sense of 'gotong-royong' or mutual cooperation emerged among communities, organizations, and nations, highlighting the importance of collaboration and collective action in overcoming challenges.

How did Gojek respond to the challenges posed by the pandemic?

Gojek responded by reinforcing its commitment to running its business more sustainably for the benefit of all stakeholders in its ecosystem and ensuring sustainability principles became the foundation of the company's activities.

What milestone did Gojek celebrate in 2020?

In 2020, Gojek celebrated its 10th anniversary as one of the largest technology companies in the region, providing solutions to millions of customers and partners across Southeast Asia.

What approach did Gojek adopt to ensure sustainability in its business?

Gojek integrated sustainability into its corporate culture, creating a dedicated sustainability function to ensure that its business practices were in line with global best practices in environmental, social, and governance (ESG) issues.

What are the three pillars that serve as the foundation for Gojek's business and operations?

The three pillars of Gojek's business are 'Go Forward', 'Go Greener', and 'Go Together', which guide the company in ensuring its activities contribute to the sustainability of the business.

What are Gojek's ambitious commitments regarding sustainability?

Gojek's ambitious commitments include achieving 'Zero Emission', 'Zero Waste', and 'Zero Bere', guiding the company to make decisions that ensure long-term benefits for both humanity and the planet.

Why is collaboration important for companies like Gojek?

Collaboration is crucial because no company, including Gojek, can achieve success alone. The most urgent challenges require collective action, and Gojek seeks to ensure involvement and collaboration within its ecosystem to move toward a sustainable future.

What initiatives did Gojek implement to help its partners transition to more sustainable practices?

Gojek created a special community for its Go-Food partners to promote the exchange of best practices and support them in transitioning to more environmentally friendly and sustainable business practices.