Praktek Coaching Step #2: Clarify

Summary

The conversation focuses on a team’s production performance, discussing both successes and challenges. The speaker highlights that production is generally running smoothly but acknowledges issues due to absenteeism and inconsistencies in meeting targets. Missing workdays are shown to significantly impact team performance, with a noted 30% drop in efficiency when key members are absent. The speaker empathizes with these challenges but emphasizes the importance of commitment and meeting management’s expectations for 100% efficiency. Overall, it’s a reflection on overcoming obstacles and striving for continuous improvement in the workplace.

Takeaways

• 😀 The conversation starts with a greeting and informal exchange, setting a casual tone.
• 😀 The speaker mentions that production was generally smooth, though there were some challenges in achieving set targets.
• 😀 There is a mention of monthly performance, with a slight dip in achievement compared to previous months.
• 😀 The speaker acknowledges that some of the challenges came from external factors, which affected the team's performance.
• 😀 The speaker refers to the pressure of meeting production targets, comparing it to the pressure of work and responsibility.
• 😀 There's a discussion of management expectations to meet 100% of targets, emphasizing the need for consistent performance.
• 😀 The speaker notes the impact of team absenteeism and how it affects overall production, citing that missing one or two people can have a noticeable impact.
• 😀 The speaker estimates that absenteeism or unavailability could account for up to 30% of the production loss in a month.
• 😀 Team members' arrival times and work commitment are mentioned as key factors in maintaining smooth operations.
• 😀 The conversation ends with the speaker expressing hope that the team can work better together, acknowledging the difficulties, and thanking the listener for their time.

Q & A

What is the current status of production as mentioned in the script?

The production is running smoothly, although there were some challenges and issues last month, the team is making efforts to achieve the target despite those obstacles.

How does the performance of this month compare to previous months?

The team's performance this month is consistent with previous months, but it was slightly affected by external challenges, making it difficult to meet all targets.

What were the specific issues mentioned that affected production?

The problems that affected production were related to personnel absence, as well as some external issues that impacted overall efficiency.

How did the team try to address these issues?

The team attempted to overcome these challenges by improving their effort and commitment, with the aim of meeting the target despite the setbacks.

What percentage impact did employee absence have on production?

Employee absence had an estimated impact of 30% on production, as the absence of even one or two team members can significantly disrupt workflow.

What was the impact of personnel not adhering to working hours?

Not adhering to working hours by some personnel led to disruptions in production, as this directly affected the team's ability to meet their targets.

How does the manager feel about the team's efforts?

The manager acknowledges the efforts of the team but also expresses concern about the challenges faced, indicating that the expectation is always for the team to strive for 100% performance.

What is the manager's stance on achieving the targets?

The manager is focused on ensuring that production targets are met, and there is an expectation for the team to fulfill their responsibilities in order to reach 100% performance.

How do external factors play a role in production outcomes?

External factors, such as employee absence and unforeseen disruptions, can significantly affect the production process, leading to lower output or missed targets.

What does the manager expect from the team moving forward?

The manager hopes that the team will maintain consistent attendance and work according to the required schedules to avoid any further disruptions and meet the production targets.