MANAJEMEN OPERASI INTERNASIONAL -BISNIS INTERNASIONAL

Summary

This video discusses key aspects of international operations management, including supply chain management, logistics, and service operations. It emphasizes the importance of creating value through effective resource management, location decisions, and logistics strategies. The video highlights vertical integration, where companies control their supply chains internally, and explains the complexities of international logistics, such as transportation and regulations. It also covers challenges in managing international services, including capacity planning, facility layout, and scheduling. Overall, it provides valuable insights into the factors that contribute to efficient international business operations.

Takeaways

• 😀 Operations management in international business focuses on transforming resources into valuable products for maximum value creation.
• 😀 Supply Chain Management (SCM) involves processes to obtain resources necessary for creating products, ensuring efficient production and distribution.
• 😀 Vertical Integration refers to how far a company controls its own resources or acquires them from external suppliers.
• 😀 High vertical integration means a company controls every stage of production, from development to selling to customers.
• 😀 Location decisions in international operations are influenced by factors such as country policies, product needs, and organizational concerns.
• 😀 International logistics deals with managing the flow of raw materials, parts, and resources across borders to ensure smooth operations.
• 😀 Managing raw materials in international operations is more complex than domestic operations due to factors like shipping distance and transportation options.
• 😀 International services are intangible, cannot be stored, and often require customer participation for successful delivery.
• 😀 Key issues in managing international services include capacity planning, location decisions, facility design, and scheduling operations.
• 😀 Efficient operations management is crucial for achieving high productivity, quality, and technology integration within international companies.
• 😀 Companies must adapt their operational strategies to the unique challenges of international logistics and services to succeed in global markets.

Q & A

What is the main focus of international operations management?

The main focus of international operations management is on improving productivity, quality, and the effective use of technology and information within the operations of international businesses.

What are the three key areas that international operations managers need to address?

International operations managers must address issues in three key areas: resources, location, and logistics.

What is supply chain management (SCM), and why is it important?

Supply chain management (SCM) refers to the processes a company uses to acquire the necessary resources to create products. It is important because it ensures the smooth flow of materials from suppliers to customers, optimizing the production process.

How does vertical integration impact a company's operations?

Vertical integration refers to the degree to which a company controls its resources internally rather than relying on external suppliers. A high level of vertical integration means the company has greater control over every step of the production and distribution process.

What factors must companies consider when making location decisions?

When making location decisions, companies must consider factors such as country-specific issues, product characteristics, government policies, and organizational management concerns.

What are the main challenges associated with international logistics?

The main challenges in international logistics include managing the flow of materials and resources from suppliers, handling long shipping distances, coordinating transportation options, and dealing with the complexities of global logistics.

How does managing raw materials differ in an international context compared to local operations?

Managing raw materials internationally is more complex due to factors such as longer shipping distances, the need for various types of transportation, and the overall complexity of international logistics management.

What are the key characteristics of international services?

International services typically have key characteristics such as being intangible, not being able to be stored, often requiring customer participation, and being linked to tangible goods or products.

What are some basic issues involved in managing international service operations?

Basic issues in managing international service operations include capacity planning, facility location and layout, and scheduling operations.

What role does technology play in international operations management?

Technology plays a critical role in enhancing productivity, improving the quality of products and services, and streamlining operations, particularly in the areas of logistics, production, and information management.