Key Work Related Attitudes

Summary

The video explores key work-related attitudes that influence employee behavior, including job satisfaction, organizational commitment, and employee engagement. Job satisfaction, shaped by factors like work itself, values, and personality, directly affects productivity and organizational citizenship behaviors. Organizational commitment is defined through emotional attachment, moral obligation, and economic reasons for staying. Employee engagement highlights the importance of emotional and motivational connections to work, with engaged employees going above and beyond in their roles. The video emphasizes the importance of resources, feedback, growth opportunities, and recognition in fostering employee engagement and performance.

Takeaways

• 😀 Job satisfaction reflects employees' attitudes and feelings about their work.
• 😀 The most significant factors influencing job satisfaction include the work itself, attitudes, values, and personality.
• 😀 Satisfied employees are generally more productive, especially in complex professional jobs.
• 😀 Job satisfaction positively influences organizational citizenship behaviors and overall employee attitudes.
• 😀 Organizational commitment refers to how much employees identify with the organization and its goals.
• 😀 There are three types of organizational commitment: effective, normative, and continuance commitment.
• 😀 Effective commitment is a strong emotional attachment to the organization, with alignment to its values and goals.
• 😀 Normative commitment arises from a sense of moral obligation to stay with the organization.
• 😀 Continuance commitment occurs when employees stay with the organization due to high costs associated with leaving.
• 😀 Employee engagement is heightened when employees have the resources they need, meaningful feedback, and opportunities for growth.

Q & A

What are some common attitudes employees may have in an organization?

Employees can have attitudes about various aspects of their work, such as their salary, their boss, employee benefits, and other organizational factors.

Which work-related attitudes are considered most important?

The most important work-related attitudes are job satisfaction, organizational commitment, and employee engagement.

What is job satisfaction and what factors influence it?

Job satisfaction reflects an employee's attitudes and feelings about their job. The factors that most influence job satisfaction include the work itself, employee attitudes, values, and personality.

Does job satisfaction affect employee performance?

Yes, there is a positive relationship between job satisfaction and job performance, particularly for complex professional jobs. Satisfied employees tend to perform better.

How does job satisfaction benefit organizations?

Job satisfaction benefits organizations because it influences employee attitudes positively and leads to better organizational citizenship behaviors.

What is organizational commitment and why is it important?

Organizational commitment refers to how strongly an employee identifies with the organization and its goals. It's important because it affects how likely an employee is to stay with the organization.

What are the three types of organizational commitment?

The three types of organizational commitment are: 1) Affective commitment, which is an emotional attachment to the organization. 2) Normative commitment, which is a feeling of obligation to stay due to moral or ethical reasons. 3) Continuance commitment, which occurs when an employee stays because leaving would involve high economic or social costs.

What impact does respect and recognition have on employee engagement?

When employees feel respected and see that they matter to the organization, they are more enthusiastic and engaged in their work, often putting in more effort.

How does employee engagement differ from job satisfaction?

Employee engagement involves a heightened emotional and motivational connection to the job and organization, while job satisfaction is primarily about how content an employee is with their work.

What factors enhance employee engagement?

Employee engagement is enhanced when employees have the necessary resources, receive meaningful feedback, can utilize their talents, are recognized for good performance, and have opportunities for growth and development.