VIDEO PEMBELAJARAN || BAHASA INDONESIA || TEKS NEGOSIASI || KELAS X

Summary

In this educational video script, Ibu Ajeng Laila Firdaus discusses negotiation in the context of Bahasa Indonesia. She explains various types of negotiations—formal and informal, based on profit and loss, as well as written versus oral formats. Key elements of a negotiation such as participants, proposals, offers, and agreements are explored in detail. Practical negotiation tactics, like maintaining politeness, eye contact, and clarity, are highlighted. The script also provides a clear example of a buy-sell negotiation, breaking down each step from orientation to closing, offering viewers a comprehensive understanding of negotiation dynamics.

Takeaways

• 😀 Negotiation is an interactive social activity involving bargaining to reach a mutual agreement, often based on contrasting needs or objectives.
• 😀 Negotiations can be formal (involving official agreements and legal implications) or informal (casual and flexible in nature).
• 😀 Types of negotiation based on profit or loss include collaboration (win-win), domination (win-lose), accommodation (lose-win), and conflict avoidance negotiations.
• 😀 Negotiation can be either written (e.g., proposals, business letters) or oral (dialogue-based communication).
• 😀 Key features of negotiation include participants (those involved), proposals and offers, differences, disagreements, and ultimately, a mutually agreed conclusion.
• 😀 Effective negotiation requires specific tactics like creating a relaxed atmosphere, maintaining eye contact, and using polite, clear language.
• 😀 Courtesy during negotiation is crucial; being patient, offering speaking opportunities, and avoiding self-centered or disrespectful behavior help maintain a positive atmosphere.
• 😀 A successful negotiation involves a clear process: orientation (greetings), proposal (requests), fulfillment (response to needs), offers (bargaining), agreement (settling terms), purchase (exchange), and closure (goodbye).
• 😀 Failure to reach an agreement signifies a failed negotiation, which means no consensus was achieved between the participants.
• 😀 Understanding the structure of negotiations, especially in a sale context, helps clarify each stage of the process, from initiating the conversation to closing the deal.

Q & A

What is the definition of negotiation according to the script?

Negotiation is a form of social interaction involving discussions and bargaining between parties to reach a mutual agreement, often involving compromises from both sides.

What are the two main types of negotiation based on the situation?

The two main types of negotiation based on the situation are formal and informal. Formal negotiation involves official agreements and a structured process, while informal negotiation is more casual and flexible.

What distinguishes formal negotiation from informal negotiation?

Formal negotiation is characterized by official agreements, often documented in writing, and follows a strict set of rules. Informal negotiation, on the other hand, is more casual and does not necessarily require written contracts or formal language.

What are the types of negotiation based on the outcome of gain and loss?

Negotiations based on gain and loss include collaboration (win-win), domination (win-lose), accommodation (lose-win), and conflict avoidance (no agreement reached).

How does the script describe a 'win-win' negotiation?

A 'win-win' negotiation, also called a collaboration negotiation, occurs when all parties involved in the negotiation benefit equally or proportionally, and no one feels disadvantaged.

What is the importance of language in negotiation according to the script?

The script emphasizes the need for polite, respectful, and clear language in negotiations. This ensures smooth communication and mutual respect between the parties involved.

What are the key techniques mentioned in the script to ensure successful negotiation?

The key techniques include creating a relaxed atmosphere, maintaining eye contact, speaking politely, using clear connecting phrases, and ensuring that the conclusion benefits both sides without causing harm.

What is the role of participants in a negotiation?

Participants are the individuals or groups involved in the negotiation. For example, in a buying and selling scenario, the participants are the seller and the buyer.

What does the script say about 'kesantunan' or politeness in negotiation?

Politeness in negotiation is essential. Participants must be patient, avoid talking too much, refrain from criticizing the other party, and maintain respectful communication throughout the negotiation process.

How is the structure of a negotiation presented in the example of a fruit seller and buyer?

The structure in the fruit seller and buyer example includes: 1) Orientation (greetings), 2) Proposal (buyer requests), 3) Fulfillment (seller offers product), 4) Negotiation (price bargaining), 5) Agreement (both parties agree), 6) Transaction (exchange of goods and money), and 7) Closure (final greetings).