How To Build A BRANDED Shopify Dropshipping Business.

Austin Rabin
15 May 202313:15

Summary

TLDRThe video script emphasizes the importance of adapting dropshipping strategies to the modern market, where customers expect professionalism, high-quality products, and excellent customer service. It suggests that success in dropshipping requires significant time and effort to create a branded store. The speaker shares tips for building a successful dropshipping business, focusing on web design, advertisement creatives, supplier selection, customer service, and product customization. The script also highlights the benefits of using platforms like Billow for user-generated content and stresses the need for reliable suppliers and a strong brand identity to achieve long-term sustainability in the e-commerce space.

Takeaways

  • πŸ“ˆ Dropshipping isn't dead, but requires more effort and professionalism than in the past.
  • πŸ•’ Success in dropshipping takes time, with many failing due to giving up after less than a week.
  • πŸ›οΈ High-quality dropshipping stores need to offer branded websites, fast shipping, and quality products.
  • πŸ’» Web design is crucial for creating a branded dropshipping store and making a strong first impression.
  • 🌐 Custom websites like Blue Cheese Golf and Gymshark stand out due to their unique branding and professional appearance.
  • 🎨 Investing in custom code and design on platforms like Shopify can be affordable and significantly improve a store's conversion rate.
  • πŸ“Ή AD creatives are vital as they are often the first contact point with potential customers and set the tone for brand recognition.
  • 🀝 Supplier selection is critical for the backend of dropshipping; a reliable supplier can make or break a business.
  • πŸ’¬ Excellent customer service is essential to building a strong brand and ensuring customer satisfaction and loyalty.
  • πŸ”§ Customization of products can give a dropshipping store a competitive edge and help establish a unique brand identity.
  • πŸ›’ For beginners, focus on web design, AD creatives, supplier selection, and customer service before customization.

Q & A

  • What is the speaker's opinion on the current state of dropshipping in 2023?

    -The speaker believes that traditional dropshipping methods are outdated and that success in 2023 requires a more professional approach, including branded websites, faster shipping times, and quality products.

  • What is the common reason the speaker finds for people failing at dropshipping?

    -The speaker finds that many people give up on dropshipping after trying for less than a week, which is not enough time to create a successful, high-quality dropshipping store.

  • What does the speaker suggest is the key to a successful dropshipping business today?

    -The speaker suggests that to achieve success in dropshipping, one must invest significant time and effort into creating a branded dropshipping store that offers a professional and customer-focused experience.

  • What discount offer does the speaker mention for new Shopify users?

    -The speaker mentions a discount code for new Shopify users that allows them to pay only one dollar for the first three months of building their Shopify store instead of the usual 39 dollars per month.

  • Who is Bob G. and what achievement is he recognized for in the script?

    -Bob G. is a student from Ecom remasters who is recognized for achieving over forty-two thousand dollars in USD dropshipping revenue in just one month.

  • What is the first area the speaker suggests focusing on to build a branded dropshipping store?

    -The first area the speaker suggests focusing on is web design, which is crucial for creating a branded and professional-looking store that stands out from regular dropshipping stores.

  • What are some examples of branded websites mentioned in the script?

    -The script mentions Blue Cheese Golf and Gymshark as examples of branded websites that have a unique layout, custom logos, and a branded feel, which contribute to their success.

  • How can one get custom code and design elements on their website affordably?

    -One can get custom code and design elements on their website affordably by hiring freelancers from platforms like Fiverr or Upwork, or by learning to code themselves.

  • What is the importance of ad creatives in building a branded dropshipping store?

    -Ad creatives are important as they are often the first point of contact with potential customers and play a role in both cold and warm traffic. They help establish the brand's identity and can significantly impact customer attraction and engagement.

  • What is the role of supplier selection in building a branded dropshipping store?

    -Supplier selection is crucial because a reliable supplier ensures that orders are shipped out promptly and correctly, which is essential for maintaining the brand's reputation and customer satisfaction.

  • What is the significance of customer service in establishing a branded dropshipping store?

    -Customer service is significant because it conveys to customers that they are important and valued. It can include timely email responses, order tracking assistance, and clear return policies, which contribute to a positive customer experience.

  • What does the speaker suggest for beginners who are just starting with dropshipping?

    -The speaker suggests that beginners should focus on steps one through four, which include web design, ad creatives, supplier selection, and customer service, before moving on to product customization.

  • What is the final step the speaker mentions for creating a branded dropshipping store?

    -The final step mentioned by the speaker is customization, which involves adding unique features to the product, such as private labeling, custom packaging, or other customizable features that can give a competitive edge.

Outlines

00:00

πŸ›οΈ The Evolution and Importance of Branded Drop Shipping

The paragraph discusses the misconception that drop shipping is no longer viable, suggesting that it's not dead but rather requires a more sophisticated approach than in the past. It emphasizes that customers in 2023 expect professionalism, including branded websites, fast shipping, and quality products. The speaker advises that success in drop shipping now demands significant time and effort to establish a branded store. The video promises to cover key areas for building such a store, turning a basic drop shipping operation into a branded business. Additionally, the speaker offers a discount for new Shopify partners and mentions a success story of a student who achieved significant sales in a month, promoting their services at Ecom Remastered for personalized help.

05:01

🎨 Prioritizing Web Design and AD Creatives in Brand Building

This paragraph focuses on the critical role of web design in distinguishing a branded drop shipping store from a generic one. It argues that a well-designed website is one of the most impactful improvements for the business. The speaker provides examples of branded websites like Blue Cheese Golf and Gymshark to illustrate the importance of a unique and professional web presence. They also discuss the affordability of customizing a website through platforms like Fiverr and Upwork, stressing the need for a branded voice in web design. Furthermore, the paragraph highlights the significance of ad creatives as the first point of contact with potential customers, affecting both cold and warm traffic. It emphasizes the importance of creating a strong and engaging first impression through ad consistency and style.

10:02

πŸ“¦ Supplier Selection and the Role of Customer Service in Branding

The speaker underscores the importance of supplier selection for the backend of a dropshipping business, noting that a reliable supplier is essential for timely order fulfillment. They suggest that a good supplier should act as a business partner, with mutual growth benefits. The paragraph also stresses the significance of customer service in establishing a brand, comparing it to the standards set by top brands like Amazon. The speaker recommends timely email responses, order tracking assistance, and clear return policies as basic yet effective customer service practices. They also suggest using tools like hiring a virtual assistant or adding an FAQ section to improve customer interactions and reduce inbound queries.

πŸ”§ The Power of Customization in Building a Strong Brand

The final paragraph discusses the importance of customization in setting a dropshipping business apart from the competition. It suggests that customization can range from private labeling to creating unique product features based on customer feedback or market research. The speaker shares an anecdote about working with a supplier to develop a product with specific features, emphasizing the value of a supplier who can collaborate closely with you. They argue that offering a customizable product can capture significant market share and establish a strong brand presence. The paragraph concludes by advising beginners to focus on the foundational steps before venturing into customization and encourages viewers to build a sustainable brand for long-term success in e-commerce.

Mindmap

Keywords

πŸ’‘Drop Shipping

Drop Shipping is a retail fulfillment method where a store does not keep the products it sells in stock. Instead, when a store sells a product using drop shipping, it purchases the item from a third party and has it shipped directly to the customer. In the video's context, the speaker discusses the evolution of drop shipping from a simple retail method to a more sophisticated and branded business model, emphasizing the need for professionalism and quality to succeed in the current market.

πŸ’‘Branded Drop Shipping Store

A branded drop shipping store is a type of online retail business that not only sells products but also focuses on creating a unique brand identity. This includes having a custom website design, a consistent brand voice, and a strong customer service ethos. The video emphasizes the importance of building a branded store to stand out in a competitive market and to provide a professional image to customers, as opposed to a generic drop shipping model.

πŸ’‘Web Design

Web design refers to the process of creating the layout, structure, and visual appearance of a website. It is a critical aspect of building a branded drop shipping store because it is often the first impression a customer has of the business. The video script mentions that a well-designed website can significantly impact a customer's perception and the overall success of the store, with examples given of successful branded websites like Blue Cheese Golf and Gymshark.

πŸ’‘AD Creatives

AD Creatives are the visual and textual content used in advertising campaigns. They are essential for attracting potential customers and making a strong first impression. The video discusses the importance of having high-quality, engaging ad creatives that are consistent with the brand's style and message. This helps in building brand recognition and attracting the right type of customers.

πŸ’‘User Generated Content (UGC)

User Generated Content refers to any form of content, such as videos, photos, or text, that is created by users rather than the brand itself. In the context of the video, UGC is highlighted as an effective and authentic form of ad creative that resonates with customers. The speaker mentions platforms like Billow, which connect brands with creators to produce UGC that can be used in advertising.

πŸ’‘Supplier Selection

Supplier selection is the process of choosing the right suppliers or manufacturers to source products from for a drop shipping business. A good supplier is crucial for the success of a branded drop shipping store because they ensure the quality and timely delivery of products. The video script stresses the importance of vetting suppliers and building a relationship with them as partners in the business.

πŸ’‘Customer Service

Customer service involves the interactions between a company and its customers, aiming to provide assistance, answer queries, and resolve issues. In the video, the speaker highlights the importance of establishing a high level of customer service to meet customer expectations and build trust. This includes timely email responses, order tracking assistance, and clear return policies.

πŸ’‘Customization

Customization refers to the process of making changes to a product or service to meet specific customer needs or preferences. In the context of the video, product customization is suggested as a way to differentiate a branded drop shipping store from its competitors. Examples given include private labeling, custom packaging, or adding unique features to products in collaboration with suppliers.

πŸ’‘Brand Recognition

Brand recognition is the extent to which customers are able to identify a product or service by its brand alone. It is an important aspect of building a branded drop shipping store, as it helps to create a loyal customer base and establish a strong market presence. The video script discusses how creating a unique brand identity and offering customized products can enhance brand recognition.

πŸ’‘Sustainable Business

A sustainable business is one that can maintain its operations over the long term without depleting resources or relying on short-term strategies. In the video, the speaker advocates for building a branded drop shipping store as a sustainable business model, rather than a 'churn and burn' approach that constantly seeks the next winning product without establishing a strong brand or customer base.

Highlights

Dropshipping is not dead if done with modern standards of professionalism and customer service.

Many attempt dropshipping for less than a week and fail to see its potential.

High-quality dropshipping stores require time and effort to establish.

Branded dropshipping stores should have a professional look, fast shipping, and quality products.

Discount code available for new Shopify partners for a reduced monthly fee.

Success story of a student who made over forty-two thousand dollars in a month with dropshipping.

Importance of web design in distinguishing a branded dropshipping store from a regular one.

Examples of successful branded websites like Blue Cheese Golf and Gymshark.

The significance of ad creatives in attracting and engaging potential customers.

User-generated content (UGC) as an effective and authentic form of ad creatives.

Billow as a recommended platform for high-quality UGC content.

The importance of supplier selection and building a relationship for a successful dropshipping business.

Customer service as a key component in establishing a branded dropshipping store.

Customization of products as a strategy to stand out in the dropshipping market.

The value of building a brand within a niche for long-term sustainable growth in dropshipping.

Transcripts

play00:00

Drop Shipping is dead well maybe if

play00:03

you're still dropshipping like it's

play00:04

2016. I've had so many people reach out

play00:06

to me saying they tried Drop Shipping

play00:08

and it didn't work at all the first

play00:09

question that I always ask them is how

play00:11

long do they try for and more often than

play00:12

not the response is less than a week

play00:14

look it's 2023 most customers today look

play00:17

for a certain level of expertise

play00:18

professionalism and customer service

play00:20

this means branded looking websites

play00:22

faster shipping times and quality

play00:23

products just to name a few and these

play00:25

types of high quality drop shipping

play00:27

stores cannot be created in under a week

play00:29

the bottom line is if you want the

play00:31

highest chance of success in Drop

play00:32

Shipping you need to put in a lot of

play00:34

time and effort and actually create a

play00:35

branded Drop Shipping Store in this

play00:37

video I'm going to cover the areas that

play00:38

are the most important when building a

play00:40

branded Drop Shipping Store what we're

play00:41

going to be doing is really turning your

play00:43

old run-of-the-mill Drop Shipping Store

play00:44

into a branded Drop Shipping business

play00:46

make sure you're paying attention if you

play00:48

really want to build a sustainable

play00:49

business before we get into all of that

play00:51

there are two things that I want to

play00:52

mention the first thing is that if

play00:53

you're new to Shopify and you're opening

play00:55

up a brand new website being a Shopify

play00:57

partner I can give you a discount code

play00:58

that'll be only one dollar for the first

play01:00

three months of building your Shopify

play01:01

store so instead of paying 39 for the

play01:03

month you're gonna be paying one dollar

play01:05

it's a fantastic deal I don't know how

play01:06

long it's going on for so make sure to

play01:08

take advantage of that I'll have a link

play01:09

Down Below in the description and the

play01:10

second thing I wanted to mention was

play01:11

give me a big shout out to student Bob G

play01:13

from Ecom remasters he hit over forty

play01:15

two thousand dollars in USD Drop

play01:17

Shipping in just one month Bob I'm so

play01:19

glad he kept pushing forward and looking

play01:20

for many more months to come and seemed

play01:22

to be a really scary business if you

play01:23

want to be like Bob and you're looking

play01:25

for more personalized help from me and

play01:26

my team at Econ remastered make sure to

play01:28

check out our website see all the

play01:29

services that we provide and if you like

play01:30

what we got going on then make sure to

play01:32

book an application call to see if it's

play01:33

a right fit for you and right fit for us

play01:34

all that will be down below in the

play01:36

description all right now let's break

play01:37

down the areas and Drop Shipping that

play01:38

you need to focus on to build a veranda

play01:40

Drop Shipping Store the first thing is

play01:42

probably the most obvious in its web

play01:43

design web design is the most obvious

play01:45

outward facing difference between a

play01:47

branded Drop Shipping Store and a

play01:48

regular run-of-the-mill Drop Shipping

play01:49

Store that doesn't really make any sales

play01:51

but it's arguably one of the most

play01:52

impactful improvements that you can make

play01:53

in this business they say first

play01:55

impressions are everything and that's

play01:56

pretty much the first thing that they

play01:57

see when they come onto your website is

play01:59

your landing page and how it built so

play02:00

you better have it looking in fantastic

play02:02

shape now I pulled up a couple great

play02:03

examples of really branded websites that

play02:05

are not just built on a regular Shopify

play02:07

theme thrown up with ugly looking colors

play02:09

all that stuff right one of them is what

play02:11

I talk about a lot it's blue cheese golf

play02:13

I really like this brand I really like

play02:14

where they took the brand I really like

play02:16

their colorways everything looks custom

play02:18

it's a different type of layout that you

play02:20

see on most Shopify stores and it just

play02:22

looks overall really really branded they

play02:24

have their custom logos done everywhere

play02:25

they've got great looking videos and

play02:27

gifts I mean this is insane right here

play02:29

with this like Rangefinder overall just

play02:32

a fantastic website and they built all

play02:34

of us using Shopify so it's very very

play02:35

doable another great one is what

play02:37

everyone really talks about in the Drop

play02:38

Shipping space where gymshark kind of

play02:40

took over and became this big business

play02:42

starting off Drop Shipping and now it's

play02:44

this massive massive athletic clothing

play02:46

company but you can see the same themes

play02:48

and elements going on their website it

play02:50

looks like a real website it looks like

play02:51

Nike it looks very very branded and

play02:53

custom now let's take a look at what

play02:54

Drop Shipping websites pretty much

play02:56

everyone sends me to look at here we go

play02:58

Galaxy Light Speed print one leggings

play03:00

like a terrible title of the product

play03:02

four people are watching this right now

play03:04

I mean that's not true you see this

play03:06

format on so many websites and Shopify

play03:08

drop Tree stores yeah it looks decently

play03:09

clean and it's fine to test products on

play03:11

but it doesn't have that branded feel

play03:12

does have that branded voice like a

play03:14

Bluetooth golf the brand voice is really

play03:16

showing through here of you know

play03:18

elegance and a new generation of golfers

play03:20

and new tools that are coming out it's

play03:22

just different right and that's a

play03:24

perfect example what I mean by

play03:25

reinvesting into your website and

play03:26

building it and making it more custom

play03:28

now you're probably thinking that's

play03:29

great but these websites are probably

play03:31

professionally done they probably have

play03:32

massive budgets but the truth is you can

play03:34

actually get some custom code and custom

play03:35

things on your website for a lot cheaper

play03:37

than you think you can go on websites

play03:38

like Fiverr upwork or if you want to

play03:40

take on the task you can do it yourself

play03:41

and learn how to code but if you don't

play03:43

want to you can find a lot of great

play03:44

Freelancers that can do a lot of this

play03:45

work and make it look really really

play03:47

pretty they won't cost that much but the

play03:49

thing is you're gonna have to work with

play03:50

revisions you're also gonna have to find

play03:51

the right people to have the right skill

play03:53

set sort of like an interview process

play03:54

because you kind of are hiring them as a

play03:56

freelance developer so if you can spend

play03:57

the time interviewing and talking to

play03:59

people and seeing what you can come up

play04:00

with and it's definitely worth it and it

play04:02

will really really improve your website

play04:03

and your conversion rate now the second

play04:04

thing that I want to talk about in

play04:05

building a really branded website is AD

play04:07

creatives ad creatives are usually the

play04:09

first Contact point with a potential

play04:11

customer they play a role in both cold

play04:13

and warm traffic if you're retargeting

play04:15

this is the true first impression of

play04:17

your brand or your website I know like

play04:19

the first impression is the landing page

play04:21

sometimes but really The Advocate it was

play04:22

when they first hear about your brand or

play04:24

first see it and you have to remember

play04:25

with both organic and paid traffic

play04:27

they're not really wanting to see your

play04:29

ad it's being shown to them and they're

play04:31

not you know consenting to it

play04:32

essentially so I think building a really

play04:33

strong and engaging ad creative is very

play04:35

important low quality ad creatives are

play04:38

going to lead to low quality customers

play04:39

less clicks higher cpms Etc in terms of

play04:42

building a branded Drop Shipping Store

play04:43

add consistency and add style are

play04:46

extremely important you know the exact

play04:48

Vibe of an Apple commercial or a Nike

play04:50

commercial before they even say the

play04:52

brand at the end of it right they all

play04:53

have this certain look this these

play04:55

certain features or certain design

play04:57

elements that you know that's Apple it's

play04:59

sleek it looks like this I know it's

play05:01

going to be an iPhone at the end of the

play05:02

commercial that's because it keeps in

play05:03

the same style and it's very

play05:04

recognizable it's almost like brand

play05:06

recognition but with ads now your ad

play05:07

creatives don't all have to be million

play05:09

dollar Productions like apple or Nike

play05:10

especially in the area that we're in

play05:12

right now with the rise of EGC content

play05:14

and for those of you that don't know

play05:16

ugc content is user generated content

play05:18

pretty much anything taken on like your

play05:20

regular iPhone or kind of like a selfie

play05:22

Style video where people are talking

play05:23

into the camera it's a more authentic

play05:25

feel people really resonate with it

play05:27

right now and some of the best

play05:28

performing ugc content advertisements

play05:30

come from actors or actresses or

play05:32

influencers or creators generating this

play05:34

content for your brand to use this type

play05:36

of content is a lot easier to actually

play05:37

get than you might be thinking you don't

play05:39

just send a million people DMS on

play05:40

Instagram or Tick Tock trying to get

play05:42

them to review your product or make EVC

play05:44

content for you and that's one of my

play05:45

favorite ugc ad platform comes into play

play05:47

which is Billow I recommend Billow to

play05:49

all of my students in econ remastered

play05:51

they just deliver such high quality

play05:53

content and they really vet their actors

play05:54

and actresses and not only that I mean

play05:56

they work with some of the biggest

play05:57

brands like Harry's Rory Parker and

play05:59

Nestle lips they work with these brands

play06:01

for a reason it's just high quality

play06:03

content it's easy it's fairly cheap so

play06:05

for example if you're looking for ugc

play06:06

Content that's going to you know

play06:08

resonate with 40 plus year old women in

play06:10

the skin care industry that are might

play06:12

have skin care problems or are an

play06:14

influencer in that industry you can find

play06:16

this on below all I do is go over to

play06:18

creators and you look through all the

play06:19

creators you can look through Cosmetics

play06:21

consumer goods health and wellness

play06:23

fitness and you get to watch a preview

play06:24

of another ad that they've done before

play06:26

see if you like the way that they speak

play06:28

their style what their lighting looks

play06:29

like what their setup is how many jobs

play06:31

that they've done before you can pretty

play06:33

much just vet them through here which is

play06:34

really nice and then when you decide to

play06:36

hire one you just click on hire me for

play06:37

your next video takes you to this page a

play06:40

couple different pricing tiers there's

play06:41

the video ad just straightforward you

play06:43

can also get a package for tick tock

play06:44

shorts and reels if you want

play06:45

multi-purpose and you can also do an

play06:47

honest review where you literally just

play06:48

send them the product and they will do

play06:50

an honest review for you so it could be

play06:51

good could be bad but most likely it's

play06:53

going to be like medium to good another

play06:55

great thing about it is you get two

play06:56

revisions so when they come back with

play06:58

the ad I feel like I need that changed

play06:59

or you said that a little funny or

play07:01

that's not really what I meant two

play07:02

revisions so they send it back again and

play07:04

you can really perfect the ad and they

play07:06

choose the number of videos that you

play07:07

want three videos by three creators uh

play07:10

15 seconds 30 seconds or 60 seconds full

play07:13

portrait landscape the style that you

play07:14

want right you want it for reels do you

play07:16

want it for YouTube ads or do you want

play07:17

it one to one square for all the

play07:19

Facebook Square posts that we still have

play07:21

and then you can do in-house services

play07:23

like subtitles logo and all that stuff

play07:25

included so you can basically curate it

play07:27

to what exactly your business and brand

play07:29

needs and then when you're done they

play07:30

send it over to you and you get the

play07:31

final copy and you love it you can then

play07:33

repurpose it chop it up use it for tick

play07:35

tock Instagram reels you can run it for

play07:37

paid traffic it doesn't really matter

play07:38

it's your content you paid for it you

play07:40

can use it as many times or as little

play07:42

times as you want test different ad

play07:43

variations you really get the whole

play07:44

package and you can really use it a lot

play07:46

I really can't emphasize enough the

play07:47

quality that Billow provides it's such a

play07:49

good service and when you're really busy

play07:51

it's pretty great to Outsource this type

play07:52

of content especially if you don't want

play07:54

to put your face behind your brand I

play07:55

personally trust below a lot I do truly

play07:57

recommend it to pretty much everyone I

play07:59

speak to that's looking for ad creatives

play08:00

and if you want to use them with a

play08:01

discount I do have a link Down Below in

play08:03

the description you can type in code

play08:04

Austin and you will get a discount on

play08:06

your order now the next piece that you

play08:07

need to be focusing on to build this

play08:09

branded drop should be a story that

play08:10

we're all looking for you need to be

play08:12

focusing on your supplier selection A

play08:14

supplier is more on the back end of your

play08:16

dropshipping business but nonetheless

play08:17

it's still very very important to a

play08:19

brand if you have a bad supplier you

play08:21

literally cannot run your business you

play08:22

can't ship out orders maybe they forget

play08:24

they'll refund you maybe it arrives two

play08:26

three months four months late whatever

play08:27

it is if you have a bad supplier it's

play08:29

going to kill your business you need

play08:30

someone who's a reliable quick has a

play08:32

dedicated team working for them and

play08:34

overall being a partner with you rather

play08:36

than someone that's just trying to get a

play08:38

quick buck off of you and what I mean by

play08:39

that is a good supplier should act as a

play08:41

partner in your business because if you

play08:43

grow your business then they grow their

play08:44

business as well and this is probably

play08:45

one of the hardest questions is how do

play08:47

you get in touch with a good supplier or

play08:48

an agent well there's not exactly a good

play08:50

answer there's not one website that just

play08:52

has a bunch of different suppliers well

play08:53

there is it's AliExpress there's zendrop

play08:55

there's CJ Drop Shipping there's a bunch

play08:56

of these websites out there but the

play08:58

thing is that you have to do is spend

play08:59

some time actually vetting these

play09:00

suppliers communicating with them asking

play09:02

them questions are they manufactured or

play09:03

are they a forwarder this is going to

play09:04

take a lot of time but trust me once you

play09:06

start getting orders it's really going

play09:08

to help you it pretty much removes any

play09:09

headache in regards to supply you don't

play09:11

want to wake up one day with 150 orders

play09:13

on your store and have no way to fulfill

play09:15

them you don't want to make the mistake

play09:17

of picking a random supplier from

play09:18

AliExpress that you've never talked to

play09:19

before and sending them you know two

play09:21

thousand dollars in cash and hope they

play09:23

send it out and your customer to

play09:24

delegate man and get refunded you need

play09:25

to vet your supplier you need to build

play09:27

that relationship I do have a full video

play09:28

going into more depth about suppliers on

play09:30

my channel so make sure to check that

play09:31

out after now the next piece of building

play09:33

a branded Drop Shipping Store is

play09:34

customer service think about how

play09:36

important reviews interaction with

play09:38

workers in general customer service are

play09:40

at some of your favorite places this can

play09:42

be either in person or online all the

play09:44

top brands today have established a

play09:46

certain level of customer service and

play09:48

experience and nowadays consumers have

play09:50

pretty much deemed that as the bare

play09:51

minimum Amazon for example if you can't

play09:53

find your package you say it's missing

play09:54

they're going to refund you or send you

play09:55

a new one your car is in the dealership

play09:57

service center because something

play09:58

happened to it they're going to give you

play10:00

a loaner car that you could use for the

play10:01

week now I'm not saying as a small

play10:02

business owner that you have to eat all

play10:04

these extra costs to keep up with

play10:05

customer service but what I'm saying is

play10:07

that your brand needs to convey that the

play10:09

customers are important and you do care

play10:10

about them and you care that they're

play10:12

doing business with you this is as

play10:13

simple as replying to emails on time

play10:15

helping customers track their orders

play10:17

offering a return policy just being in

play10:19

communication with them you would be

play10:20

surprised well probably not that

play10:22

surprised of how poorly some drop

play10:24

shipping stores run their customer

play10:25

service it really doesn't take that much

play10:27

to stand out and a solution could be as

play10:28

simple as hiring a VA to help a customer

play10:30

service or even taking a little step of

play10:31

adding an FAQ section that gets sent out

play10:34

to people once they made the purchase it

play10:35

could include things like how to use the

play10:37

product how to track your order it's

play10:38

going to help the customers feel like

play10:40

they're important and it's going to

play10:41

reduce the amount of inbounding queries

play10:42

that you get in your emails and the next

play10:43

step you need to take to build a branded

play10:45

dropshipping store rather than just a

play10:46

regular one is customization and when I

play10:49

say customization and referring to the

play10:50

product and this could be as simple as

play10:51

private labeling your product or it can

play10:53

be as simple as even adding custom

play10:54

packaging or if you want to take it a

play10:56

step even further you can add

play10:57

customizable features to your product so

play10:59

if you've been selling it in a certain

play11:00

Niche for a really long time and you

play11:02

really have learned the market of what

play11:03

people want to see out of the features

play11:05

of the product or if you get any

play11:06

responses saying yeah your product's

play11:07

nice but I wish it had X Y and Z for

play11:09

example if you're selling a beauty

play11:10

product and someone replies you're like

play11:12

yeah it's a great product I love using

play11:13

it but I wish I had this I wish I had

play11:15

automatic shut off or whatever it is you

play11:16

could take those ideas or come up with

play11:18

an idea on your own and work with your

play11:20

supplier to make these features actually

play11:21

happen and have a customizable product

play11:23

and this is where a really good supplier

play11:25

comes into play for example me and my

play11:27

friend were working on this product that

play11:28

we wanted to sell and never came to

play11:30

fruition but the product solved a

play11:31

problem it was made of only silicone and

play11:33

I sent the dimensions over to my

play11:34

supplier and I said hey I need to do

play11:35

this I need to have this feature can you

play11:37

make this anyway reached out to a bunch

play11:39

of manufacturers in the injection

play11:40

molding area and he said yeah we can do

play11:42

it it's going to have to have this so

play11:43

you're going to need this special tool

play11:44

you're gonna have to have a minimum

play11:45

order quantity of this and we ended up

play11:47

not going with the project but my point

play11:49

is if you have a feature or something

play11:50

that you want to create it's a really

play11:51

really great benefit to have a supplier

play11:53

that can reach out to other

play11:54

manufacturers and help you the liaison

play11:56

and partner with you so then they can

play11:57

get the product made for you and then

play11:59

they can ship it out for you as well if

play12:00

you are able to successfully do this

play12:02

with the supplier or a product that's

play12:03

already selling while in the market and

play12:05

you just add your own customizable

play12:06

features this is going to allow you to

play12:07

take a lot of the market share and

play12:09

really establish your brand name in the

play12:10

industry it's also going to give you a

play12:12

huge advantage over your competition

play12:14

because they don't have that special

play12:15

feature that you have or at least not

play12:16

yet until they start replicating it but

play12:18

hopefully you can solve that by having

play12:19

some sort of patent and if not then

play12:21

you're the first one that did it and

play12:22

they know your brand and your brand

play12:23

recognition is really strong that's the

play12:25

last step in making a branded

play12:27

dropshipping store rather than just a

play12:28

regular Drop Shipping Store if you're a

play12:30

beginner you're just starting off you

play12:31

don't have any orders yet I really want

play12:33

you to focus on steps one through four

play12:34

first before going to any customization

play12:36

if you guys like this video it's a

play12:38

little bit different than my normal

play12:39

regular videos for beginning Drop

play12:40

Shipping it's going a little bit more in

play12:42

depth and Ecom in general in brand

play12:43

building which is what I want to focus

play12:45

on and we preach at e-commerce Master

play12:47

because we want to build businesses with

play12:48

long-term sustainable growth they can

play12:50

potentially exit in the future we don't

play12:52

want to just have churn and burn Drop

play12:53

Shipping Store is always searching for

play12:55

that next winning product it's a

play12:56

headache it's stressful you don't really

play12:58

know how much money you're going to make

play12:59

the next month it's so much better to

play13:00

stick within a niche or build a brand to

play13:02

drop should we store because I'm sure

play13:03

like me you want to be in the econ space

play13:05

for a long time so I hope you guys

play13:06

enjoyed this video If You did leave a

play13:08

comment down below if you want to see

play13:09

more videos like this or what kind of

play13:10

video you want to see next alright guys

play13:12

as always thanks for watching and I'll

play13:14

see you next time

Rate This
β˜…
β˜…
β˜…
β˜…
β˜…

5.0 / 5 (0 votes)

Related Tags
Dropshipping StrategiesBrand BuildingCustomer ServiceWeb DesignE-commerce GrowthSupplier SelectionAd CreativesCustomizationSustainable BusinessUgc ContentConversion RateShopify PartnerEcom RemastersProduct FeaturesBranded Store