50 Entrepreneurs share priceless advice

Blockshelf
7 Dec 201418:40

Summary

TLDRThe video script emphasizes the importance of pursuing one's passion and not just chasing trends. It highlights the necessity of loving what you do to sustain through hardships and the value of learning from failures. The speaker encourages questioning the status quo and seeking opportunities to innovate in everyday activities. They stress the significance of belief in one's ideas, the courage to execute them, and the importance of building something meaningful. The script also discusses the need for a clear 'why' behind an organization's actions and the power of storytelling. It advises entrepreneurs to share ideas, seek criticism, and test their concepts rigorously, emphasizing the importance of aligning with partners who possess intelligence, energy, and integrity.

Takeaways

  • 🔥 Passion is crucial for enduring the hardships of pursuing a venture; it's the fuel that keeps you going when the going gets tough.
  • 🚀 Embrace failure as a learning experience; it's an integral part of the journey to success and should not deter you from trying.
  • 🛠 Don't let others' lack of courage or belief in your idea stop you; often, they may discourage you because they are afraid to try themselves.
  • 💡 Focus on what you love and are excited about rather than chasing trends or what others say is profitable.
  • 🤔 Continually question and challenge the status quo; don't accept 'this is how it's always been done' as an answer.
  • 💭 Cultivate an 'idea muscle' by generating multiple ideas daily to keep your creative thinking sharp and agile.
  • 🌟 Believe in your vision and foster it so that others will see it too; conviction can inspire others to join and support your cause.
  • 🏆 Don't aim for a home run on your first try; build skills and iterate on smaller projects that can lead to greater successes.
  • 🎯 Seek out niche markets and aim to dominate them quickly; this approach can provide a solid foundation for growth.
  • 🔍 Constantly seek criticism and feedback; well-considered critiques are invaluable for refining your ideas and products.
  • 👥 Recognize that everyone has valuable insights; don't underestimate the knowledge and perspectives that can be gained from various individuals.
  • 📈 Understand that most startups fail because they don't make something people want; it's essential to create something of genuine value.
  • 🔑 Prioritize assembling a team with intelligence, energy, and integrity; these qualities are critical for building and scaling a successful venture.
  • 📊 Develop 'committable' core values that guide your company's actions and decisions, and are adhered to even in the face of conflicting data.
  • 👂 As a leader, it's important to listen, motivate, and praise; recognizing and nurturing the best in people can drive success.
  • 💪 Be prepared for the long haul; success often requires a sustained effort and the ability to bounce back from setbacks.
  • 🧠 Be flexible and open-minded; while having a vision is important, being able to adapt and learn from mistakes is key to progress.
  • 🛑 Accept that many external factors are beyond your control; focus on what you can influence and maintain a positive outlook despite challenges.

Q & A

  • What is the key advice given for pursuing one's passion in business?

    -The key advice is to pursue something you are truly passionate about, as the difficulty of the journey requires a deep love for what you do to sustain you through challenges.

  • Why is it important to have an emotional investment in your work?

    -An emotional investment is crucial because if you don't love what you're doing, failure is highly likely. Your passion provides the energy and motivation needed to succeed.

  • How does the speaker suggest approaching the generation of new ideas?

    -The speaker suggests writing down every single activity in your day and questioning if there's a better way to do it. This practice should be done daily to prevent the 'idea muscle' from atrophying.

  • What is the significance of understanding the 'why' behind an organization or individual's actions?

    -Understanding the 'why' provides a sense of purpose and belief that motivates and drives actions. It differentiates the organization from others and helps in building a story that people connect with.

  • Why is it recommended to share your ideas with others, despite the fear of them being stolen?

    -Sharing ideas allows for feedback and collaboration, which are more valuable than keeping them secret. The competitive advantage lies in the ability to execute and improve the idea, not just having it.

  • How does the speaker describe the process of building a successful product?

    -The speaker emphasizes the importance of starting with a perfect experience for one person and then scaling it. It's about solving a problem and providing a solution that people want and need.

  • What role does seeking criticism play in the development of a business?

    -Seeking criticism is vital as it provides valuable feedback that can help refine and improve the business. It should be sought from various sources, including friends and online communities.

  • Why is it important to focus on small markets when starting a new business?

    -Focusing on small markets allows for quicker dominance and a solid foundation before scaling up. It's easier to understand and meet the needs of a smaller market, which can lead to a stronger product and brand.

  • What is the speaker's perspective on the inevitability of making mistakes in the entrepreneurial journey?

    -The speaker acknowledges that making mistakes is inevitable and suggests that the key is to learn quickly from them and not to give up. It's part of the process of building and growing a business.

  • How does the speaker define courage and genius in the context of entrepreneurship?

    -Courage is the determination to succeed despite adversity, which can be learned and enforced. Genius refers to the ability to create something truly innovative. Both are necessary, with courage being essential to realize the ideas generated by genius.

  • What is the advice given for maintaining motivation and avoiding burnout during the entrepreneurial process?

    -The advice includes taking care of one's mental and physical health, being pragmatically pessimistic by preparing for worst-case scenarios, and ensuring that there is a genuine love for the work to endure the long-term challenges.

  • How does the speaker suggest a startup can gain a competitive advantage?

    -The speaker suggests focusing on doing something exceptional for users, whether it's through community, connection, or design. Startups have the flexibility to make this the core part of their business model.

Outlines

00:00

🚀 Pursuing Passion Over Trends

The speaker emphasizes the importance of pursuing one's passion rather than following fleeting trends. They argue that the difficulty of achieving success is so high that only genuine passion can sustain the effort required over time. The speaker encourages learning from failures and not being deterred by the opinions of others, even those we respect. They suggest that success is more likely when one is emotionally invested in their work, as this passion can drive innovation and resilience. The speaker also highlights the importance of questioning the status quo and seeking to improve upon it daily, as well as the need to generate new ideas constantly to prevent the 'idea muscle' from atrophying. They conclude by stressing the value of believing in one's vision and the necessity of persistence and courage in the face of doubt and challenges.

05:01

💡 Embracing Crazy Ideas and Finding Your 'Why'

The speaker discusses the value of having seemingly 'crazy' ideas that are actually well-founded, as this can lead to differentiation and innovation. They stress the importance of pushing boundaries and listening to one's gut instincts when making decisions. The speaker also talks about the significance of focusing on creating something meaningful and important, rather than solely on rapid growth or immediate success. They introduce the concept of understanding one's 'why' – the purpose, cause, or belief behind an organization's or individual's actions. The speaker suggests that knowing one's 'why' can inspire others and create a compelling story around a product or service. They also advise entrepreneurs to share their ideas openly to gain valuable feedback and to assemble the right team and learnings to execute their ideas effectively.

10:02

🛠 Building Something People Want and Seeking Constructive Criticism

The speaker highlights that many startups fail because they create products that they think people want, rather than something that people actually desire. They advocate for not letting negativity or distractions from others deter one's progress and for building things that the creators themselves are passionate about, increasing the likelihood that others will share that interest. The speaker also emphasizes the importance of rigorous testing and iteration throughout the product development process, starting with a small, viable test that can be scaled up once proven successful. They encourage seeking out criticism and feedback, especially from online communities, to gain diverse perspectives and insights. The speaker also stresses the importance of not underestimating anyone, as valuable lessons can come from all kinds of people, regardless of their background or role.

15:03

🤝 The Importance of Teamwork, Values, and Listening

The speaker discusses the importance of teamwork, particularly in startups, and the need to find partners with high intelligence, energy, and integrity. They stress that aligning on goals and values is crucial when working with others. The speaker also talks about the concept of 'committable' core values that are integral to the company's identity and operations, and that should guide hiring and firing decisions. They emphasize the role of a leader as a listener and motivator, and the importance of praising people to help them flourish. The speaker concludes by acknowledging the hard work involved in entrepreneurship and the need for courage and genius to succeed, as well as the importance of maintaining a balance between optimism and pragmatism.

🧘‍♂️ Balancing Optimism with Pragmatism and Embracing Challenges

The speaker talks about the importance of being flexible and open-minded when starting a company, recognizing that many external factors are beyond one's control. They encourage entrepreneurs to anticipate and accept the possibility of failure, and to learn from mistakes rather than trying to avoid them. The speaker also discusses the need for courage and genius in entrepreneurship, with courage being the more teachable of the two. They stress that while both qualities are important, having genius without courage is unlikely to lead to success. The speaker concludes by emphasizing the importance of hard work, focusing on customer support, sales, and engineering problems, and taking care of one's mental and physical health during the entrepreneurial journey.

Mindmap

Keywords

💡Passion

Passion refers to a strong emotional connection or enthusiasm towards a subject or activity. In the video's theme, passion is emphasized as a driving force that sustains one through the challenges of pursuing a venture. The script mentions that one should engage in something they are passionate about and not merely chase trends, as the hard work involved requires a genuine love for the task at hand to persist.

💡Persistence

Persistence is the continued effort despite difficulties or challenges. The script underlines the importance of persistence in the face of failure, suggesting that it is a necessary quality for long-term success. It is highlighted that without a love for what one is doing, giving up becomes likely, thus persistence is linked to the passion for one's work.

💡Innovation

Innovation is the process of translating an idea or invention into a good or service that creates value. The video script discusses the importance of coming up with new ideas and improving upon them daily to prevent the 'idea muscle' from atrophying. It suggests that innovation is key to creating something meaningful and valuable in the market.

💡Belief

Belief is the state of being convinced of the truth of something. In the context of the video, belief is portrayed as essential for realizing one's dreams. The speaker mentions learning from Steve Jobs that if you believe in your idea strongly enough, others will follow and contribute to making it a reality, highlighting the power of belief in driving innovation and success.

💡Execution

Execution refers to the act of carrying out a plan or making a decision work. The script points out that the real challenge lies not in having ideas but in executing them. It emphasizes the importance of assembling the right team, learning, and taking action to build and grow an idea, which is central to the success of any venture.

💡Critique

Critique is the analysis and judgment of something, often in the context of pointing out its flaws or weaknesses. The video encourages seeking well-thought-out critiques, equating them to gold, as they provide valuable feedback that can help improve one's work. It suggests that being open to criticism is a strength in the process of innovation and growth.

💡Market

Market refers to the group of potential buyers for a product or service. The script advises targeting small markets initially and dominating them quickly. Understanding the market is crucial as it helps in tailoring products or services to meet the needs and desires of consumers effectively.

💡Differentiation

Differentiation is the process of making a product or service distinct from others in the market. The video stresses the importance of differentiating one's idea or product to stand out in the market. It suggests that having a unique selling proposition (USP) or a compelling story around a product can make a significant difference in its success.

💡Purpose

Purpose is the reason for which something exists or is done. The script differentiates between knowing what an organization does and why it does it. It argues that having a clear purpose or belief is more compelling than just focusing on profit, and it is essential for inspiring others and gaining support for one's venture.

💡Values

Values are the principles or standards of behavior that guide actions and decisions. The video discusses the importance of having committable core values that are integral to a company's culture and operations. It suggests that these values should be so important that they can influence hiring and firing decisions, independent of job performance.

💡Leadership

Leadership is the action of leading a group of people or an organization. The script describes leadership as requiring qualities such as being a great listener, motivator, and having the ability to praise and find the best in people. It emphasizes that leaders should foster an environment where people can flourish, which is crucial for the success of any venture.

💡Adaptability

Adaptability is the ability to adjust to new conditions or circumstances. The video encourages being flexible and open-minded, suggesting that while having a vision is important, one must also be willing to adapt and change when necessary. This adaptability is vital for navigating the inevitable challenges and obstacles encountered during the entrepreneurial journey.

💡Courage

Courage is the ability to do something that frightens one; it is the quality of being brave. The script highlights courage as a key attribute for entrepreneurs, emphasizing the need to persevere and not give up in the face of adversity. It suggests that courage is something one can learn and develop, which is essential for overcoming the many obstacles on the path to success.

💡Genius

Genius refers to exceptional intellectual or creative power or other natural ability. The video mentions genius as a component that, when combined with courage, can lead to success. It implies that while courage alone might not suffice, genius without courage is unlikely to achieve significant results.

💡Mental Health

Mental health is the state of well-being in which an individual is able to realize his or her own abilities, cope with the normal stresses of life, work productively, and make a contribution to his or her community. The script advises taking care of one's mental health during the entrepreneurial process, recognizing that the journey can be a long and challenging one that impacts not only physical but also mental well-being.

Highlights

Passion is essential for enduring the hardships of pursuing a venture.

Learning from failure is crucial for future success.

Don't let respected naysayers deter you from pursuing your dreams.

Focus on what you love rather than chasing trends for monetary gain.

Having an emotional investment in your work increases the likelihood of success.

Questioning the status quo and seeking to improve is vital for innovation.

Generating multiple ideas daily prevents your 'idea muscle' from atrophying.

Persuasion is key to gaining interest in your ideas.

Belief in your vision is crucial for inspiring others and making it a reality.

Start with small, achievable devices or projects to build and refine your skills.

Luck is a factor, but creating a business with limitless potential is more important.

Differentiation is key; aim to be right, not necessarily understood.

Focus on building something meaningful and important rather than seeking quick success.

Understanding 'why' you do what you do is more important than 'what' or 'how'.

Share your story to differentiate yourself from competitors.

Don't be afraid to share your ideas; your competitive advantage lies in execution.

Seek out criticism and use it as a tool for improvement.

Utilize online communities for diverse perspectives and advice.

Most startups fail because they don't create something people want.

Build something you would use yourself, increasing the chances others will want it too.

Integrate rigorous testing of ideas throughout product and marketing development.

Do something exceptional for your users to stand out as a startup.

Invest in teaching and sharing, not just traditional marketing.

Find a partner with high intelligence, energy, and integrity.

Align with your partner on goals to ensure a strong working relationship.

Create committable core values that guide company behavior and hiring practices.

Leaders must be great listeners and motivators, fostering an environment where people flourish.

Accept that many external factors are beyond your control and focus on what you can influence.

Be open to changes and flexible in your approach to starting a company.

Learn from mistakes rather than trying to avoid them; persistence is key.

Courage and genius are essential for entrepreneurial success.

Understand that entrepreneurship involves a lot of hard work and dedication.

Maintain a balance of optimism and pragmatism when starting a business.

Prioritize self-care and mental health during the entrepreneurial journey.

Transcripts

play00:00

do something you're very passionate

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about and don't try to chase what is

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kind of the hot passion of the day

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people say you you have to have a lot of

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passion for what you're doing and it's

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totally true and the reason is is

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because it's so hard that if you don't

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any rational person would give up it's

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really hard and you have to do it over a

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sustained period of time so if you don't

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love it if you're not having fun doing

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it you don't really love it you're going

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to give up so just go and do it

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try learn from it you know you'll fail

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at some things that's a learning

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experience that you need so that you can

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take that on to the next experience and

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don't let people who you may respect and

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who you believe know what they're

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talking about don't let them tell you it

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can't be done because often they will

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tell you it can't be done and it's just

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because they don't have the courage to

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try it I think people that look for

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great ideas to make money you know are

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nearly as successful as those who say

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okay what do I really love to do what am

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i excited about what I know something

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about you know what's kind of

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interesting and compel it it's very

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rewarding when you work on something you

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think it's going to make a big

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difference and yeah it's a little bit

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harder but I think I think the passion

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that one might bring with it brings so

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much more energy to that that you're

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more likely to succeed you have to have

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an emotional investment in what you're

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doing if you don't love what you're

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doing

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failure is pretty much guaranteed

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success is not guaranteed by any means

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but failure is much more likely if you

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don't love what you're doing if you know

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exactly what you want to be you need to

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spend as much time with people that are

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actually that already you know one of

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the things that I do is I question a lot

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of things and you can do that in a good

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way in a bad way but hopefully if you

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try to get people to motivate why

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they're doing something and their way of

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thinking you know the worst thing you

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can end up

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with it's a situation where you get told

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well this is the way it's always been

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that's the worst ever that's a

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non-answer instead ask yourself you know

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given everything you have today is there

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a way we can make this better and so

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when we're coming up with ideas you know

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we always ask ourselves what kind of new

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market is is creating and then also what

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what part of my day and in what problem

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is it solving and so I've gone as far as

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taking an entire catalogue of my day

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from the moment I like open my eyes and

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writing down every single thing I do and

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then asking myself like is there

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something here if you're not coming up

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with ten ideas a day that's why I have

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this thing I'm not coming up when I'm

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filling up this page every single day

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then my idea muscle will atrophy and I

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started this in 2001 and I still do it

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every single day like you have to come

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up with ideas every single day or the

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idea muscle atrophies the good news is

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after about six months of doing that

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you're like a machine like people get

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surprised at how many ideas you could

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just have anywhere but understand that

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naturally nobody is interested in your

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idea the world can care less you have to

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persuade them and you have to show that

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you're the one person out there that can

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do it when it comes to changing the

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world what I learned from Steve Jobs is

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if you believe in a Macintosh if you

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believe in iPhone iPod iPad if you

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believe enough then you will see it

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because other people will believe in it

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other people will create software other

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people will create products so you need

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to foster the belief in what you are

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dreaming so that it becomes a reality

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which is very different than saying I

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don't expect anybody to believe it until

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I see it you need people to believe it

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before they can see it don't necessarily

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think that you have to have the homerun

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in the huge Apple Computer on your first

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start I spent a long time in my life

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with skills just building little devices

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for fun for fun is one of the key things

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because that drives you to think and

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think and think and make it better and

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better and better than you ever would if

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you're doing it for a company build

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things at first for yourself that you

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would want for some

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firing - you know take things to the

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next level or - even surpass their

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wildest dreams there's always going to

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have to be an element of luck but I

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think more important is putting yourself

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in a business that can be ubiquitous

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that that Kim that really doesn't have

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limits because otherwise there's always

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going to be a grind to it but if the

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business if it can't be something that

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you can visualize every business using

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or every consumer using it's going to be

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tough to scale to be big enough or to

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have the perceived value you want an

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idea about what you can say I know it

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sounds like a bad idea but here's

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specifically why it's actually a great

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one you want to sound crazy but you want

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to actually be right because when you're

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trying to differentiate when you're

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trying to do something different there's

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going to be that gut moment that gut

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sense is this right is this not right if

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you're not if you're not having doubt

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you're not pushing the boundaries far

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enough don't think about how do I get

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really how do I get big fast that will

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happen if you actually build something

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super meaningful and super important so

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don't think about you know what is the

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quickest way to success think about what

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is the best way to building something

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important that the world really needs

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this little idea explains why some

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organizations and some leaders are able

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to inspire where others aren't let me

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define the terms really quickly every

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single person every single organization

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on the planet knows what they do 100%

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some know how they do it will you call

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it your differentiating value

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proposition or your proprietary process

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or your USP but very very few people or

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organizations know why they do what they

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do and by why I don't mean to make a

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profit that's a result it's always a

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result by why I mean what's your purpose

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what's your cause what's your belief why

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does your organization exist so when we

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see a kid with a lemonade stand it's

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different than when we see a vending

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machine selling lemonade even if it's

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exactly the same product because the

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story around it is what people are

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paying for so when I meet small business

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people all I ask them is not what's

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their balance sheet

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what's their story why should I pick you

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why do I care about what you're doing

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and if you start giving me all this

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inside baseball statistics about why

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you're 2 percent better than some other

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competitor I'm already glazed over

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because that's not part of the way I see

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the world that I have to want this to

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exist in the world I have to not so it's

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a similar rule just say if this was

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successful and I had nothing and I got

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no and I was not involved and I got no

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money off it or wasn't what I wanted to

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do well and that's a great check I think

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to know if you really feel good about

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the idea and can be passionate about it

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one of the things I advise entrepreneurs

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to do is when you have an idea so a

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classic entrepreneurial impulse is to

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hold the idea close to you're not gonna

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tell because all the ideas so special

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right that's almost always a mistake go

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talk to why is that a mistake it's a

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mistake because your actual real

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competitive advantage is not that you

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have this idea that you have locked away

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in your closet which may or may not be

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accurate and you have no idea which it

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is your actual competitive advantages if

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you're assembling the intelligence

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around does this idea work what is the

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right team what is the right learnings

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and we're essentially in motion the

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hardest thing to do is start you have

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all these ideas and everyone has an idea

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but it's really about executing the idea

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and building the idea and attracting

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other people to help you work on the

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idea that is the biggest challenge but

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the way to begin is to get the idea out

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of your head draw it out you know talk

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about it program it if you're a

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programmer or make it if you're building

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something you don't have to be the best

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but you have to be dangerous right you

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have to learn just enough to be

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dangerous to build an idea concept it

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and show it to the world and then it

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turns out there are lots of other people

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including all 170 employees that work at

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Instagram who are much better at doing

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all that stuff than I am but you'd need

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to find people who can you know be drawn

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to the idea that you build and and then

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they end up taking it and on and make

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any of it but yeah one way to

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conceptualize what makes a good product

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is you know good engineering is part of

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it good design is part of it but really

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it's one way I think about is at least

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is maximizing the probability that

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someone shows up at the front door of

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you know your store or your website or

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or whatever it is and ends up with a

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solved problem

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and oftentimes the best methodology is

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to start with the perfect experience of

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just one person get that right and then

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figure out how to scale something great

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instead of scales I mean not so great

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and then trying to improve it that's

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really hard to do and so I think when

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you are starting a new business you uh

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you don't want to go after giant markets

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you want to go after small markets and

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you want to take over those markets

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quickly constantly seek criticism a a

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well a well-thought-out critique of

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whatever you're doing is as valuable as

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gold and you should seek that from

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everyone you can but particularly your

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friends if you're not utilizing an

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online community then you're at a

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disadvantage to do are you can be asking

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online communities what they think about

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your ideas or if they have any advice

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with what you're working on not only

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will you hear from people who are

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passionate about the subject but you'll

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be hearing from people all around the

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world each with their own experiences

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and stories that can help you and there

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are a lot of people from whom we can

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learn a lot and I think like you know

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the one piece of advice is like don't

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underestimate anyone you come across

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everybody like whether they're you know

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a blue collar worker waiting for the bus

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or they're you know helping you at your

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they're the server bartender at the

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restaurant or they're a lower-ranking

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employee I mean the smartest leaders

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I've ever seen have always gone around

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the room and asked for everybody's

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opinion most startups that fail do it

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ultimately because they did not make

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something that people wanted they made

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something that um you know that they

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thought people would want but they were

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either in denial about it about you know

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whether it was actually any good or

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somebody else came along and made

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something that people wanted even more

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the best piece of advice that we've

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figured out is we've been the course

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is not to not to let other people will

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distract what you're doing there's

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always haters I'd say your idea is

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stupid this idea is never going to work

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don't even bother doing that because

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someone else is going to do it before

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you do and if we listen to all those all

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that feedback there living all that

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negative through that we were never

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built things we're never a prototype

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things and that's how we really got to

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where we are we saw things that we

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wanted to build we just went out and

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built them it turns out when you build

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stuff that you like to use um there's a

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good chance that there's thousands other

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people that want to use it too and so

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it's not just about doing focus groups

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it's not just about you know

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double-checking your vision it really is

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about integrating this concept of

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testing our ideas rigorously throughout

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the product development process out the

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marketing process even as we scale up

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but what you really need to do is think

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about what is the smallest possible test

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that I can run for this idea for this

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concept for this theory get it out there

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and get customers using it because your

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customers are going to be the ones to

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tell you if it's really working or not

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like like there's almost just

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expectation that you have to have in

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your mind this this sort of I'm gonna

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change the world sort of make a dent in

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the universe kind of kind of ambition

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right but it's actually okay early on to

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just kind of solve small problems in

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layers until you actually get to a point

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where you have to capacity to do that

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what this all comes down to is doing

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something exceptional for your users

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whether it's in community whether it's

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in connection or whether it's in design

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this is our big advantage as a startup

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is that we can actually get away with

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doing this we can make this the core

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part of why we're doing business I think

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you should be spending your money on on

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on teaching and sharing and so that

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might mean hiring a writer too perhaps

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instead of a marketing person you know

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and start writing and start getting

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people to listen to what you're saying

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you can't talk about yourself all the

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time because no one's going to come back

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for that we get to talk about things

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that are relevant to your industry or

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ideas that you have and start to build

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that audience up I do think that one

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thing that's important is especially if

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you're a founder or a technical founder

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is to realize that you can't do

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everything and even if you can you

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shouldn't you should find a great

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partner no matter what it is that you're

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doing

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and you should look for someone who is

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very high intelligence very high energy

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and very high integrity and you need all

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three of those you can't compromise them

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any one of them otherwise you'll end up

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with either someone who's not smart

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which is you know good

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or someone's not hard-working which also

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doesn't have it or the worst case is you

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end up with the smart hard-working crook

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who ends up working against your

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interests and integrity something that

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takes a lot of time spent with someone

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to figure out the most important thing

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when you're working with people early is

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that you guys line up on on what your

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goals are that's that's really that

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sounds really basic but you can totally

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it can be fine you can want to build a

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small business that makes money and you

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don't have to go to an office every day

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or you can want to build a huge company

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you can want to build Google but I think

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you have to be really really aligned on

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that when a lot of corporations have

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they might call them core values or

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guiding principles or so on but the

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problem is usually they're very lofty

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sounding they kind of read like a press

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release the marketing department put out

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they sound just like their competitors

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and maybe you learn about it on day one

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of your job but then it becomes this

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meaningless plaque on the lobby wall

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well we wanted to come up with

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committable core values and by

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committable meaning we're willing to

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hire or fire people

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based on those values completely

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independent of their actual job

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performance the definition of values is

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they're the behaviors or principles that

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you religiously adhere to within your

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company annoy say religious I mean that

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no amount of data will sway you in it

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from from those principles and the

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degree to which that you have the

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courage to maintain your conviction

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around those ideas is the degree to

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which you're going to be successful over

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the long term a company is simply a

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group of people and as a leader of

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people you have to be a great listener

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and you have to be a great motivator you

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have to be very good at praising and

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looking for the best in people and you

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know people are no different from from

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flowers if you water flowers they

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flourish if you praise people they

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flourish and

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and that's a critical attribute of a

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leader so I kind of like half jokingly

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with with a lot of people say that you

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know my job is basically like to be to

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be the assistant for the rest of the

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company like my job is to make sure that

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like you have what you need that it's

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and and basically you have everything

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you need to kick ass like that's my job

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if you don't have that then let me know

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because I'm not doing my job you know

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there are a lot of things that are

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outside of your control a lot of

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external circumstances will depend like

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determine the success of your idea

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whether you know the market timing is

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right for this new kind of service or

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whether people you know whether a

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customer like the economy's right for

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for for your kind of service right

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whether you meet the right people who

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will finance your company many many

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external circumstances are like outside

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of your control and like but will affect

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the outcome and if you have to like be

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ok with that another quality that I

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think is important is kind of being

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flexible minded or open-minded I'm not

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saying you shouldn't have a vision for

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for your idea or your product but you

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need to be open to changes so many

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things go wrong when you're starting a

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company and often I think people ask you

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know what mistakes should you avoid

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making and you know my answer that

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question is don't even bother trying to

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avoid mistakes because you're going to

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make tons of mistakes right and the the

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important thing is actually learning

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quickly from whatever mistakes you make

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and not giving up right and I mean there

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are things every single year of

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Facebook's existence that could have

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killed us or made it so that it just

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seemed like moving forward and making a

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lot of progress just seemed intractable

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but you just kind of bounce back and you

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learn and nothing is impossible you just

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have to kind of keep running through the

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walls the two things we really zero in

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on a people are you know two things they

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sound simple they're not being very

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difficult courage and genius courage is

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the one we talk about a lot because it's

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the one that people can learn you know

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courage courage which is to say not

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giving up in the face of adversity you

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know just being absolutely determined to

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succeed you know is something that you

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can you can like force yourself to do it

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can be very painful you can force

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yourself to do it the genius part is a

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little bit hard to force yourself to do

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you

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courage without genius might not get you

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where you need to go but genius without

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courage almost certainly won't and I

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think the reality is just you know not

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quite so glamorous there's sort of

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there's not we side to being an

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entrepreneur and also just more

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importantly with what you're actually

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spending your time on is just a lot of

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hard work saying I mentioned this but

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you're basically just sitting at your

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desk heads down focused answering

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customers customer support emails doing

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sales figuring out hard engineering

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problems so it's really important that

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you kind of like going with with eyes

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wide open optimism has a place but I

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think even more so for the first time

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entrepreneur you need to be

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pragmatically pessimistic what I mean by

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that is you need to define all the

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worst-case scenarios in terms of

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financial loss time loss etc look at

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what you will learn if that happens and

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accept and come to terms with that

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before you ever start if you don't do

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that and you go straight into battling

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the world trying to conquer the world

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with rose-colored glasses on the first

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time you hit a major hiccup you're gonna

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become really demoralized and you will

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quit if you don't love it you won't make

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it through the long period of pain that

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is inevitable so make sure that you take

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care of yourself during the process make

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sure that you take care of your mental

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health your physical health while you're

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doing it because it's a long road

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