Faire une réservation d'hôtel en français- Hacer una reserva de hotel en francés A12_C05

onparle

28 Mar 202201:21

Summary

TLDRIn this phone call, a guest makes a reservation at Hôtel Charlemagne for two people from July 19th to 21st. The receptionist offers a room with a private bathroom, television, and air conditioning for €67 per night. The hotel provides free 24-hour surveilled parking, though breakfast is not included, available instead as a buffet for €17. The reservation is confirmed under the name 'Clouet Le Grand,' and the guest is satisfied with the details.

Takeaways

😀 The customer is booking a room at Hôtel Charlemagne for two people from July 19 to July 21 (2 nights).
😀 The price for the room is €67 per night.
😀 The room includes amenities such as a TV, air conditioning, and soundproofing.
😀 There is a free, monitored parking lot available 24/7 at the hotel.
😀 Breakfast is not included in the price, but it can be added for €17 per person, served as a buffet.
😀 The customer confirms the reservation under the name 'Clouer le Grand'.
😀 The receptionist confirms the room type, facilities, and price clearly.
😀 The receptionist answers all questions about room features (TV, air conditioning, soundproofing).
😀 The customer is satisfied with the availability of parking and the included amenities.
😀 The conversation ends with the receptionist confirming the reservation and offering polite farewells.

Q & A

What are the dates of the reservation?
-The reservation is from July 19th to July 21st.
How many people is the room reserved for?
-The room is reserved for two people.
What is the cost of the room per night?
-The cost of the room is 67 euros per night.
Does the room have any amenities like television or air conditioning?
-Yes, the room has both a television and air conditioning.
Are the rooms soundproofed?
-Yes, the rooms are soundproofed.
Is parking available at the hotel?
-Yes, the hotel offers free parking that is monitored and accessible 24 hours a day.
Is breakfast included in the room price?
-No, breakfast is not included in the room price, but it is available for an additional 17 euros per person in a buffet format.
What is the name under which the reservation was made?
-The reservation was made under the name 'Clouer Le Grand.'
What is the hotel’s check-in and check-out procedure?
-The transcript does not specify the exact check-in and check-out procedure, but it is implied that these details were confirmed at the hotel.
Can the guest access the parking at any time of the day or night?
-Yes, the parking is accessible 24 hours a day, seven days a week.