COMO É O FULL DO MELI - Conheça o Centro de Distribuição do Mercado Livre

Summary

This video highlights Mamba's successful partnership with Mercado Livre, achieving Platinum status in the previous year. It takes viewers inside the Mercado Livre distribution center in Perus, São Paulo, showcasing the company's impressive logistics operations. Key aspects like product collection, labeling, and packaging are explained, with a focus on efficiency and best practices for sellers. The video emphasizes Mercado Livre's rapid growth, investment in Brazil, and its expansion across Latin America. It concludes with an invitation to the Mercado Livre Experience 2024, where Mamba is proud to be the first Platinum sponsor.

Takeaways

• 😀 Mamba became a Platinum Advisor on Mercado Livre in the past year due to client trust and employee effort.
• 😀 Mercado Livre invited Mamba to visit their distribution center in Perus, São Paulo, to understand their logistics operations.
• 😀 The Mercado Livre Fullfillment (Fulfillment) process includes a receiving center that manages product treatment for other distribution centers.
• 😀 Mercado Livre's logistics operations manage over 7 million orders per week, which require strict security procedures to maintain efficiency.
• 😀 To send products to Mercado Livre's receiving center, sellers need to request a collection via the official website and print shipping labels.
• 😀 The Mercado Livre receiving center uses QR codes for tracking products as they move through different stages in the logistics process.
• 😀 Misplaced or incorrect products are sent to an audit area for further investigation and correction.
• 😀 Incorrectly packaged or prohibited items, such as breakable goods or hazardous materials, are placed in a special area to prevent further issues.
• 😀 Proper packaging is crucial to ensure product safety, prevent damage, and avoid loss of profitability in the supply chain.
• 😀 Mercado Livre operates in over 18 countries with 10 million active sellers, and its logistics are designed to ship products nationwide in Brazil.
• 😀 Mamba is a Platinum sponsor at the Mercado Livre Experience 2024, reinforcing its strong relationship with Mercado Livre and its success on the platform.

Q & A

What was the main achievement of Mamba in the previous year?

Mamba achieved Platinum status in the Mercado Livre marketplace, a recognition made possible by the trust of their clients and the dedication of their employees.

What is the significance of the 'Receiving Center' in Mercado Livre's logistics?

The Receiving Center (RC) is crucial for managing the arrival of products to Mercado Livre's distribution network. It handles products sent by sellers and ensures they are prepared for further distribution.

What is the main role of the Receiving Center in the supply chain?

The Receiving Center processes incoming products from sellers, organizes them, and ensures they are ready for further shipping to other distribution centers or directly to consumers.

How does Mercado Livre ensure the efficiency and safety of its distribution centers?

Mercado Livre maintains a strict security protocol due to handling over 7 million orders per week. This is essential to ensure the smooth operation and safety of the workers and products within the distribution centers.

What is the process for sending products to Mercado Livre’s distribution center?

Sellers can request product collection through Mercado Livre's website, print identification labels, and schedule a collection. The products are then monitored and controlled throughout the logistics process.

How does the product tracking work inside the distribution center?

Products are scanned using QR codes during each stage of processing, ensuring that every product's movement through the system is tracked and monitored.

What happens if a product is incorrectly packed or not suitable for sale?

If a product is not properly packed or is unsuitable for sale, such as hazardous materials or fragile items without adequate protection, it is placed in a designated area for products that are not fit for distribution.

Why is correct packaging important in the Mercado Livre logistics system?

Correct packaging is crucial to prevent damage during transport and to ensure that products reach customers in good condition. Improper packaging leads to inefficiency, loss of profitability, and potential safety risks.

What is Mercado Livre's approach to managing products that are incorrectly shipped?

Products that are shipped incorrectly, whether due to packaging errors or being prohibited items, are identified and removed from the distribution process. These items are then audited and corrected by the team.

What new initiative did Mamba undertake with Mercado Livre in 2024?

In 2024, Mamba was announced as the first Platinum sponsor for the Mercado Livre Experience, highlighting the growing partnership and success between Mamba and Mercado Livre.