Cara memperbaiki permasalahan Mendeley Crash Recovery pada Mendeley Desktop. SOLVED!

ardikaperdana

10 Jan 202404:12

Summary

TLDRThis video provides a solution to the 'Mendeley for Desktop Crash Recovery' error, a common issue faced when the application fails to open. The error is often caused by a corrupted database after uninstalling an older version. The tutorial walks through three main steps: uninstalling the existing Mendeley application, cleaning up residual database files, and reinstalling the latest version of Mendeley. By following these steps, users can resolve the crash issue and restore the functionality of Mendeley for their research needs.

Takeaways

😀 The video provides a solution for fixing issues with Mendeley Desktop, particularly when it fails to open due to database corruption.
😀 Users may encounter a warning message indicating a 'Mendeley Crash Recovery' due to damaged database files.
😀 The cause of the issue could be incomplete uninstallation of previous Mendeley versions, leading to database file corruption.
😀 To resolve the issue, first uninstall the current Mendeley version via the control panel or file location.
😀 Be cautious when uninstalling, as doing so will remove your database files.
😀 After uninstalling, users should navigate to their local user folder to clean up any leftover database files.
😀 The database folder is typically found under 'Windows > Users > [User Name] > AppData > Local'.
😀 Once the problematic database folder is located, delete it to remove corrupted files.
😀 This process is based on a solution shared by a Greek researcher on social media in 2017, which successfully fixed the issue for many users.
😀 After cleaning up the database files, reinstall the latest version of Mendeley to resolve the issue.
😀 The final step includes signing in with your username and password to complete the Mendeley setup after reinstalling.

Q & A

What is the issue with Mendeley Desktop mentioned in the video?
-The issue is that Mendeley Desktop displays a 'Mendeley Crash Recovery' warning, which can prevent users from opening the application.
What is likely causing the 'Mendeley Crash Recovery' warning?
-The warning is likely caused by a corrupted database, which could result from an incomplete uninstallation of a previous version of Mendeley before installing a newer version.
What is the first step to resolve the issue?
-The first step is to uninstall the existing version of Mendeley, either through the Control Panel or by locating and using the uninstaller in the file directory.
Why should the user be cautious when uninstalling Mendeley?
-The user should be cautious because uninstalling Mendeley will remove the current database, which contains important user data.
Where can the Mendeley database files be found on a Windows computer?
-The Mendeley database files can be found in the directory: `C:\Users\[YourUsername]\AppData\Local`.
What should be done after uninstalling Mendeley?
-After uninstalling Mendeley, the next step is to delete the Mendeley-related folder in the `AppData\Local` directory to remove any leftover database files.
Who provided the solution to delete the database files, and when was it shared?
-The solution to delete the database files was shared by a researcher from Greece in a 2017 post on X (formerly Twitter).
What should the user do after deleting the database folder?
-After deleting the database folder, the user should reinstall the latest version of Mendeley Desktop.
What is the version of Mendeley used in the tutorial?
-The version of Mendeley used in the tutorial is version 1.19.8.
What happens after reinstalling the latest version of Mendeley?
-After reinstalling Mendeley, the user will be prompted to sign in with their username and password, and the issue should be resolved.