Meet Eve: An AI-powered digital human ambassador for Kiehl's

UneeQ Digital Humans
17 Nov 202201:32

Summary

TLDRAt a Kiehl's store in Melbourne, a digital human named Eve provides a personalized shopping experience. As a 'digital skin pro', Eve helps customers understand how to make the most of retinol for healthy, smooth, and radiant skin. Through a series of tailored questions, Eve recommends the best retinol products suited to each customer's needs, ensuring they receive expert advice for their skincare routine. The interaction is designed to offer a unique, helpful, and engaging way to explore Kiehl's skincare offerings.

Takeaways

  • ๐Ÿ˜€ Kiehl's is a well-known and popular skincare brand in Melbourne.
  • ๐Ÿ˜€ The Kiehl's store features a digital human named Eve, created by UneeQ.
  • ๐Ÿ˜€ Eve's role is to provide personalized skin care advice as a 'digital skin pro.'
  • ๐Ÿ˜€ Eve helps customers learn how to use retinol for healthy, smooth, and radiant skin.
  • ๐Ÿ˜€ Customers can interact with Eve for a personalized shopping experience.
  • ๐Ÿ˜€ Eve begins by asking customers questions to understand their skincare needs.
  • ๐Ÿ˜€ Based on the responses, Eve recommends the best retinol products for the customer.
  • ๐Ÿ˜€ The goal is to help people understand how to care for their skin more effectively.
  • ๐Ÿ˜€ Eve's presence enhances the overall shopping experience by offering expert advice.
  • ๐Ÿ˜€ The interaction is designed to make skincare more accessible and tailored to each individual.

Q & A

  • What is Kiehl's known for?

    -Kiehl's is a well-recognized brand that is widely appreciated for its skincare products. It is known for offering high-quality, effective products for skin health.

  • Who is Eve in the Kiehl's store?

    -Eve is a digital human employed by Kiehl's. She is a virtual skin expert who provides personalized shopping assistance to customers, helping them make informed skincare choices.

  • What is Eve's role at Kiehl's?

    -Eve's role is to act as a digital skin professional, specifically focused on helping customers understand how to use retinol products for achieving healthy, smooth, and radiant skin.

  • How does Eve assist customers in the store?

    -Eve engages with customers by asking personalized questions to understand their skincare needs and recommends the most suitable retinol products based on their responses.

  • Why is retinol emphasized in the Kiehl's store?

    -Retinol is emphasized because it is a key ingredient in skincare that helps with achieving healthier, smoother, and more radiant skin. Eve provides guidance on how to use it effectively.

  • What kind of personalized experience does Eve provide?

    -Eve creates a personalized shopping experience by interacting with customers, understanding their skincare needs, and recommending products tailored to those needs.

  • How does Eve gather information to recommend products?

    -Eve gathers information by asking customers a series of questions that help her understand their specific skin concerns and preferences, ensuring that the recommended products are suitable.

  • What specific skin goals does Eve help with?

    -Eve helps customers achieve healthy, smooth, and radiant skin, particularly through the use of retinol products that target these skin concerns.

  • How does Eve ensure the best product recommendation for customers?

    -Eve ensures the best product recommendation by using the answers to her questions to tailor her suggestions, ensuring the product meets the customerโ€™s specific skincare needs.

  • What is the final interaction like with Eve?

    -At the end of the interaction, Eve thanks the customer for their time and provides a final recommendation, ensuring that the customer feels well-informed and satisfied with their skincare choices.

Outlines

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Related Tags
Digital HumanKiehl'sSkincarePersonalized ExperienceRetinolBeauty TechSkin CareDigital AssistantHealthy SkinRadiant SkinMelbourne