Introduction

Summary

This online MMC safety program covers essential topics such as infection prevention, safety protocols, and the Mother-Baby Friendly Hospital initiative. The session introduces Makati Medical Center's vision, mission, and core values, focusing on service excellence, integrity, professionalism, and teamwork. Participants will learn about MMC's quality policies, objectives, and ongoing commitment to employee development, safety, and patient care. Key safety protocols are outlined to ensure a secure environment for healthcare professionals and patients, with online learning checks to assess comprehension after each topic. The program emphasizes continual improvement and adherence to regulatory standards.

Takeaways

• 😀 MMC's safety program covers essential topics, including infection prevention, emergency preparedness, and occupational safety.
• 😀 The program includes an overview of the MMC Culture of Safety and the CSQC program.
• 😀 Occupational Safety and Health (OSH) principles are also a core focus of the safety program.
• 😀 Data privacy and radiation safety are included as key components of the safety training.
• 😀 The Mother Baby Friendly Hospital Initiative (MBFHI) and breastfeeding in the workplace are essential topics in the annual renewal.
• 😀 Corporate governance policies are highlighted as part of the orientation program.
• 😀 MMC's vision emphasizes being the most trusted and internationally recognized healthcare institution with top-quality services and technology.
• 😀 MMC’s mission revolves around providing the highest quality healthcare through competent, compassionate, and ethical medical professionals.
• 😀 The hospital's core values include service excellence, integrity, professionalism, compassion, and teamwork.
• 😀 The MMC quality policy is centered on living the hospital’s values, ensuring compliance, and continually improving care for patients and staff.
• 😀 The hospital’s quality objectives include achieving clinical excellence, positive patient experiences, and a culture of safety for employees.

Q & A

What is the main purpose of the MMC safety program?

The main purpose of the MMC safety program is to ensure a safe environment for both patients and healthcare professionals by implementing various safety protocols and initiatives, including infection prevention, facility management, and emergency preparedness.

What are the key topics covered in the MMC safety program annual renewal?

The key topics covered in the annual renewal include safety skills essentials (infection prevention, facility management, emergency preparedness), MMC culture of safety, occupational safety and health (OSH), data privacy, radiation safety, Mother Baby Friendly Hospital initiative, breastfeeding in the workplace, and corporate governance policies.

What is the vision of Makati Medical Center?

The vision of Makati Medical Center is to be the nation's most trusted, caring, and internationally recognized healthcare institution, offering top-notch service, expertise, and technology.

What are the core values of Makati Medical Center?

The core values of Makati Medical Center are service excellence, integrity, professionalism, compassion, and teamwork, all of which guide their approach to patient care and hospital operations.

What is the focus of the MMC quality policy?

The MMC quality policy emphasizes putting hearts into everything they do, ensuring service excellence, compliance with regulatory standards, and continual improvement to benefit both patients and the community.

What are the MMC quality objectives?

The MMC quality objectives are to provide excellent quality specialized medical care, achieve continuous improvement in clinical and managerial indicators, ensure employee safety through education and training, comply with accreditation and regulatory requirements, and maintain positive patient experiences even in emergencies.

How does MMC aim to ensure the safety and development of its employees?

MMC ensures the safety and continuous development of its employees through sustained education and training programs, timely analysis of potential safety gaps, and an effective occupational safety and health program.

What is the role of the corporate governance policies at MMC?

Corporate governance policies at MMC provide a framework for the ethical and transparent management of the hospital, ensuring that all activities align with the institution's mission, vision, and values.

How can employees access the online materials for the safety program?

Employees can access the online materials for the safety program through Microsoft Forms, which can be accessed via mobile phones or desktops.

What is the passing rate required for the online learning check in the MMC safety program?

The passing rate required for the online learning check in the MMC safety program is 80 percent.