O que é o PGD? E o que não é? - Secretário Roberto Pojo

Summary

In a recent webinar, Roberto Pojo, Secretary of Management and Innovation, discussed the evolution of the Program of Management (PGD) within public administration. He highlighted the program's historical roots, its initial confusion with telework, and the significant changes brought about by the COVID-19 pandemic. Emphasizing a shift from individual productivity metrics to a focus on delivery outcomes, Pojo introduced the new PGD 2.0 framework aimed at improving accountability and effectiveness. He acknowledged challenges in evaluation processes and encouraged collaborative input from various public entities, stressing the importance of adaptability in management practices.

Takeaways

• 😀 The Program for Management (PGD) was initially established in 1995 but gained significant traction in 2015 with the introduction of telework.
• 😀 The PGD aims to revolutionize public administration management by moving from individual productivity to delivery-focused approaches.
• 😀 There are common myths surrounding PGD, particularly the association with telework, which is not its sole purpose.
• 😀 The management model transitioned from a focus on individual server productivity to a more comprehensive plan of delivery, emphasizing the value created for the end user.
• 😀 The new delivery plan requires identification of demanders and recipients, ensuring that outputs align with institutional goals and community needs.
• 😀 A significant change in evaluation practices occurred, shifting from a rigid scoring system (0-10) to a more nuanced assessment that reflects actual performance.
• 😀 The evaluation process now encourages setting expectations rather than achieving unrealistic perfection, redefining what it means to meet standards.
• 😀 The program encourages a participatory approach, involving various public institutions in developing and refining the management model.
• 😀 Future improvements will be guided by assessing maturity levels and organizational culture, promoting adaptability within diverse institutions.
• 😀 The implementation timeline may be adjusted to address delays in system development but is expected to occur within a few months, ensuring all stakeholders are adequately prepared.

Q & A

What is the primary objective of the Programa de Gestão (PGD)?

The primary objective of the PGD is to revolutionize the management model of public administration, focusing on enhancing efficiency and effectiveness.

How did the association between telework and the PGD begin?

The association began in 2015 when telework was implemented using the PGD framework, although the program itself is not solely about telework.

What significant change was introduced with PGD 2.0?

PGD 2.0 shifted the focus from individual work plans to delivery plans, emphasizing the outcomes produced by each unit rather than just individual employee effort.

What does a 'plan of delivery' entail?

A plan of delivery outlines what a unit produces, identifies the demanders of these outputs, and ensures that the products meet the needs of recipients.

What was the problem with the previous evaluation model?

The previous evaluation model relied on a 0-10 scoring system that led to inflated scores, as everyone tended to score near the maximum, which did not accurately reflect performance.

How is the new evaluation model structured?

The new evaluation model consists of five levels and aims to provide a more realistic assessment of performance, focusing on whether services meet established expectations.

What approach is taken to improve management processes?

The approach involves identifying unnecessary tasks that can be eliminated to better allocate limited resources and improve overall management effectiveness.

How does Pojo suggest addressing the diverse needs of public institutions?

Pojo emphasizes the importance of collaboration among various institutions, recognizing their diverse cultures and needs while developing management practices.

What potential delay did Pojo mention regarding the implementation of PGD 2.0?

Pojo mentioned that there may be a slight delay in the full implementation of PGD 2.0, potentially extending for two to three months, but not beyond that timeframe.

What role does stakeholder feedback play in the PGD implementation?

Stakeholder feedback is crucial as Pojo highlighted that the PGD is a collective construction involving input from various participants in public administration to ensure relevance and effectiveness.