Create a ChatGPT Sales Agent Chatbot

Marcel Samyn
16 Jan 202422:54

Summary

TLDRThe video script discusses the evolution of marketing and the potential of using AI to personalize the customer experience. The speaker proposes a new approach where marketing is interactive and tailored to each individual's needs, rather than a one-size-fits-all strategy. They introduce the concept of the 'ladder of beliefs' to understand and guide potential customers towards purchasing a product or service. The video outlines the process of building a custom chatbot using GPT to lead conversations, provide value, and collect lead information. The speaker shares their experience in configuring the bot, integrating it with a CRM system, and the importance of testing and refining the bot's instructions to prevent misinformation. The goal is to create a seamless and personalized marketing experience that feels like a natural progression for the customer, ultimately leading to increased conversions.

Takeaways

  • πŸš€ **Innovative Marketing**: Traditional marketing methods are being replaced by more interactive and personalized approaches using AI technology.
  • πŸ€– **AI Cold Calling**: The idea of an AI making repeated calls until a sale is made is suggested, although it's noted as potentially too aggressive.
  • πŸ§— **Ladder of Beliefs**: A concept is introduced where understanding the customer's beliefs and needs is crucial to guide them towards purchasing a product or service.
  • πŸ“ˆ **Personalized Sales Process**: The sales process should be tailored to each individual lead, taking them step-by-step towards recognizing the need for the product.
  • πŸ’‘ **Value Delivery**: The AI should provide value during the conversation, even when the user is vague, to keep them engaged and interested.
  • πŸ“ **Detailed Instructions**: When building the AI, detailed instructions are key to ensuring the AI understands the company, product, and the sales process.
  • πŸ” **Knowledge and Search**: The AI should be able to search for specific information when needed, but also have a base level of knowledge about the company and product.
  • πŸ”— **CRM Integration**: The AI system can be integrated with a CRM to save lead information, making the sales process more efficient.
  • πŸ› οΈ **Customization and Testing**: Continuous testing and refining of the AI's instructions are necessary to prevent it from providing incorrect information or getting stuck.
  • 🌐 **Webhooks for Automation**: Using webhooks, data from the AI conversation can be automatically sent to a CRM or other databases, streamlining the lead capture process.
  • πŸ“± **User Interface**: For practical use, the AI chat function should be accessible through a simple widget on a website for user convenience.

Q & A

  • What is the traditional approach to marketing as described in the transcript?

    -The traditional approach to marketing involves creating content such as text or videos and broadcasting it to a large audience with the hope that it resonates with them, without much interactivity or personalization.

  • Why is the role of interactivity important in modern marketing?

    -Interactivity is important because it allows computers and AI to react to users' behaviors and preferences, enabling a more personalized and engaging marketing experience.

  • What is the 'ladder of beliefs' or 'chain of beliefs' concept mentioned in the transcript?

    -The 'ladder of beliefs' or 'chain of beliefs' is a concept used to understand the steps a prospect needs to go through in terms of their beliefs to reach the point where buying a product or service becomes an obvious next step.

  • How does the speaker plan to use AI for marketing in the transcript?

    -The speaker plans to use AI to create a personalized marketing experience for each individual by building a custom chatbot that guides potential customers through a process of understanding their needs and leading them to the decision to purchase a product or service.

  • What is the purpose of building a custom chatbot as described in the transcript?

    -The purpose of building a custom chatbot is to lead the conversation with potential customers, understand their needs, empathize with them, and craft the perfect message to guide them towards becoming interested in the product or service.

  • How does the speaker suggest using the 'instructions' section when configuring the chatbot?

    -The speaker suggests using the 'instructions' section to provide detailed information about the company, product, and the sales process. This includes the chain of beliefs, background information, and specific goals for the chatbot to achieve during the conversation.

  • What is the significance of testing the chatbot?

    -Testing the chatbot is crucial to identify any issues or inaccuracies in its responses. It helps to ensure that the chatbot is providing the correct information and not making things up, which can be discovered through conversational testing and then corrected in the instructions.

  • How does the speaker use the 'knowledge' section in the chatbot configuration?

    -The 'knowledge' section is used to provide additional information that the chatbot might need to access during a conversation. It's not for generic information but for specific details that the chatbot should always know and be able to search through when needed.

  • What is the final goal of the conversation with the custom chatbot?

    -The final goal of the conversation is to collect the user's name and email address, save the lead information, and potentially schedule a consultation or trial of the services.

  • How does the speaker plan to integrate the chatbot with their CRM system?

    -The speaker uses a webhook to connect the chatbot to their CRM system. When the chatbot collects lead information, it sends the data to the webhook, which then triggers an automation to create a lead in the CRM.

  • What challenges does the speaker face when trying to implement the chatbot on their website?

    -The speaker faces challenges in finding a simple and effective way to integrate the chatbot as a widget on their website. They consider building their own solution due to the complexity and inconvenience of existing integrations.

  • Why is the speaker excited about the potential of personalized marketing through AI?

    -The speaker is excited because AI enables marketing tailored to every single person, which can significantly improve customer engagement and conversion rates by providing a highly relevant and personalized experience.

Outlines

00:00

πŸ€” Rethinking Traditional Marketing with AI Personalization

The paragraph discusses the need to move away from the traditional, one-size-fits-all marketing approach and embrace AI to create personalized experiences. It talks about the limitations of generic content and the potential of interactive marketing, where AI can respond to individual needs. The speaker outlines a plan to use AI for marketing, suggesting a system that could potentially cold-call leads until they convert. However, they acknowledge this might be too aggressive and instead propose a more nuanced approach, using the 'ladder of beliefs' model to guide potential customers through a journey that ultimately makes purchasing the product or service seem like an obvious choice.

05:00

πŸ“ Building a Custom AI Chatbot for Lead Conversion

This section provides a step-by-step guide on creating a custom AI chatbot using Chat GPT. The speaker explains the process of setting up the bot, emphasizing the importance of the instructions section, where the bot's purpose and behavior are defined. They discuss the bot's capabilities, such as leading a conversation without user prompts, and how to use the knowledge base to provide the bot with additional information. The speaker also details how to configure the bot to collect lead information, such as names and email addresses, and how to test and refine the bot's performance.

10:01

πŸ’‘ Crafting the AI's Instructions for Effective Engagement

The paragraph delves into the specifics of writing detailed instructions for the AI chatbot. It highlights the importance of treating the AI as a virtual assistant that needs comprehensive information about the company, product, and sales process. The speaker shares their method of letting the AI write its own instructions, which involves providing extensive background information and setting clear goals. The focus is on guiding the user through a sales conversation and using emotional cues to enhance the interaction. The speaker also emphasizes the need for testing and refining the AI's responses to ensure it doesn't fabricate information and stays true to the intended sales process.

15:04

πŸ”— Automating Lead Capture with Custom Chat GPT and CRM Integration

The speaker describes how to integrate the custom Chat GPT with a CRM system to automate lead capture. They discuss setting up a webhook to send data to an automation platform like Make.com, which then creates a lead in the CRM. The paragraph outlines the process of defining the actions the AI should take at the end of a conversation, including collecting the user's name, email, and notes. It also touches on the importance of testing to ensure the AI behaves as expected and updating the instructions to prevent it from providing incorrect information about actions taken, such as scheduling consultations.

20:06

πŸš€ Deploying the AI Chat Widget for Website Integration

The final paragraph addresses the challenge of deploying the AI chat widget on a website for user interaction. The speaker mentions the complexity of moving the chat interface from the Chat GPT platform to a web widget and the need for a simple, copy-paste solution. They discuss the possibility of building a custom widget due to the lack of a straightforward, existing solution. The speaker encourages viewers to share their creations, tips, and to reach out for help with building similar systems or automations, emphasizing the potential for personalized marketing through AI.

Mindmap

Keywords

πŸ’‘Marketing

Marketing is the process of promoting and selling products or services. In the video, it is discussed as a traditional method that has been used for a long time, typically involving broadcasting messages to a large audience with the hope of resonating with them. The speaker criticizes this approach for not being personalized or interactive.

πŸ’‘Interactivity

Interactivity refers to the ability of a system or process to respond to the actions of its users. The video emphasizes the importance of interactivity in modern marketing, suggesting that computer systems should be able to react to user behavior, rather than delivering the same content to everyone.

πŸ’‘Personalization

Personalization is the customization of an experience or service for individual consumers. The video discusses the potential for using AI to create perfectly personalized marketing messages for every single person, which is a shift from the traditional one-size-fits-all approach.

πŸ’‘AI (Artificial Intelligence)

AI refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. In the context of the video, AI is proposed as a tool to enhance marketing by enabling personalized interactions and leading potential customers through a tailored sales process.

πŸ’‘Ladder of Beliefs

The Ladder of Beliefs is a concept used to understand the progression of a customer's beliefs and mindset from unawareness to the point where purchasing a product or service is the obvious next step. The video describes using this concept to guide the creation of a marketing strategy that aligns with a customer's evolving beliefs.

πŸ’‘Sales Conversion

Sales conversion is the process of turning a potential customer into an actual buyer. The video talks about the importance of guiding potential customers through a series of belief stages to make the sale, emphasizing that sales should be a natural progression rather than a hard push.

πŸ’‘Chat GPT

Chat GPT is an AI-driven chatbot platform that can be customized for various purposes, including marketing and sales. The video demonstrates how to build a custom Chat GPT that can lead conversations with potential customers, understand their needs, and guide them towards becoming interested in a product.

πŸ’‘CRM (Customer Relationship Management)

CRM systems are used to manage a company's interaction with current and potential customers. In the video, the speaker discusses how the custom Chat GPT can integrate with a CRM to save lead information, allowing for follow-up actions and better customer management.

πŸ’‘Webhook

A webhook is a way for an application to provide other applications with real-time information. In the context of the video, the speaker uses a webhook to connect the custom Chat GPT with a CRM, enabling the automatic creation of a lead whenever a potential customer interacts with the chatbot.

πŸ’‘Automation

Automation refers to the use of technology to perform tasks with minimal human intervention. The video highlights the use of automation in business processes, such as transferring data from a chatbot to a CRM, to save time and increase efficiency.

πŸ’‘Lead Generation

Lead generation is the process of finding and nurturing potential customers for a product or service. The video demonstrates how a custom Chat GPT can be used to generate leads by engaging with potential customers and collecting their contact information for future sales efforts.

Highlights

The traditional marketing approach is criticized for its lack of interactivity and personalization.

AI has the potential to revolutionize marketing by making it perfectly personalized for every individual.

The concept of the 'ladder of beliefs' is introduced as a method to understand and influence a customer's decision-making process.

The speaker proposes building an AI that can lead potential customers through a step-by-step process towards purchasing a product.

The idea of using a chatbot to automate and personalize sales conversations is discussed.

The importance of testing and refining AI-driven marketing strategies is emphasized to ensure accuracy and effectiveness.

Custom GPT is used to create a chatbot that can guide users through a sales process and collect lead information.

The chatbot is designed to understand and respond to user's needs without requiring web browsing or image generation capabilities.

The process of integrating the chatbot with a CRM system through webhooks for lead capture is outlined.

The speaker shares their personal notes and product information with the chatbot to enhance its understanding and responses.

The chatbot is trained to ask for user's consent before collecting their information, ensuring compliance with privacy standards.

The use of automation platforms like Make.com is highlighted for streamlining business processes and integrating chatbot functionalities.

The potential for chatbots to误解 (mislead) users about the status of actions, like scheduling consultations, is discussed and ways to correct this are suggested.

The need for detailed instructions when training chatbots to prevent them from providing incorrect or fabricated information is emphasized.

The process of creating a chat widget for a website to initiate conversations with the chatbot is briefly touched upon.

The speaker expresses a desire to build a simple and effective chat widget for user engagement and solicits audience feedback on solutions.

The transformative impact of personalized marketing through AI is summarized, encouraging viewers to experiment and share their findings.

Transcripts

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we've been doing marketing the same way

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since basically marketing was invented

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you write out a bunch of words maybe if

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you're a fence you record a video and

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then you blast it out to a billion

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people and you hope that resonates with

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them but it doesn't make any sense this

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role of interactivity that we have like

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literally computers React to what we are

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doing so why are we still giving

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everyone the exact same C cter cookie G

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content yeah we know that sales

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conversations are huge but you can't

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talk to any one so you see this

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marketing as this yeah it's one thing

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for everyone and then there's a sales as

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this individual thing for everyone to

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really get them through the sale the

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conversion but now we have

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ai so could we make marketing perfectly

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personalized to every single person

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let's figure it out let's make something

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today choo choo baby so here's my plan

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we will make an AI that cold calls

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everyone again and again and again until

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they buy our

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stuff okay that's maybe a bit too much

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we can do that we can but I don't think

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it's that good of an idea I got

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something

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[Music]

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else your lead your potential customer

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you want to get them to the space where

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buying your product or your service is

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the obvious next step to do but they're

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not there they're in a different space

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they probably don't even know what they

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want or they need and so they have this

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set of beliefs about themselves about

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their company about their world about

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who they are and what they want and we

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need to get them

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to this place where buying your stuff is

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obvious now this isn't a one-step thing

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said it goes one step to the next so if

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you've never done this

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before just stop the video right now and

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do this it's called the ladder of

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beliefs or chain of beliefs it's amazing

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concept I learned where you think about

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the final belief when they when the cell

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is obvious right it's like for me it

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would be okay I really need to change

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the way my company works I want to make

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it a calm space and Marcel's teachings

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are absolutely the best it like I need

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to have him on my team something like

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that okay what would the prospect need

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to believe in order to believe that

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thing and then you go back then you go

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back and you go back go back all the way

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until where the people are right now so

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maybe they start off with believing that

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well I guess running a business is

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overwhelming there's always so much

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stuff that's just the way life is as an

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entrepreneur that might be where people

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start and then I need to get them to a

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place where they really see that oh no

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wait actually there is a better way of

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running this there is a calmer way of

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doing all this anyways that's for me but

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you get the point you you need to think

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about those steps and if you've never

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done that again pause the video do it

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right now because we're going to need it

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later so what do we want to build now

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well we want a ball that brings your

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lead through this process of this chain

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of beliefs so want something that takes

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the person through this step by step

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thing which by itself is a kind of a

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challenge because Chachi is used to

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listening to you and doing what you ask

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it but in this case it's the other way

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around it's the the sales rep that needs

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to lead the conversation and then so I

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need to get to understand them empathize

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with them craft the perfect message for

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them and then finally of course I want

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to I want to get in touch with this

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person maybe actually maybe it can just

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have direct fing strip link and that

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would work

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it will work if you just have a product

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to sell or you save them as a lead in

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your serum or you let them make a

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booking on your cly all of that is

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possible and we're going to do it just

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in custom gpds this is like this is the

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perfect prototyping ground it's so easy

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to set up it's free and if later on we

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want to do something like we want to put

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in on our website or we want to not have

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it inside chp.com which is a bit weird

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then actually the back end the developer

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side of all this where you are super

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free and doing whatever you want is

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basically the same thing so we'll go

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into that but let's start now with

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building that custom chat GPT how how do

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we do

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[Music]

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it all right let's have a look here I'm

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on CH GPT so we want to go to explore

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gpts and then on the top right there's

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my gpts so these are my gpts I've got

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Ava here which was the one I was

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building before this I like you to share

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it with you in the description if you

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want to chat with it figure it out try

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and play around with it and see if it

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works basically so how how do we do this

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if you've never created a GPT I'll give

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you a quick rundown so there's two tabs

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here create and configure create is

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basically you maybe first time you're

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you're building something you want to be

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in there but for the rest you just you

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don't want to touch it because it's

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going to change everything all the time

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and you don't want that so let's just go

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to the configured the real settings this

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is what the pros use um well the sort of

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Pros I'll get to that we get name

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description you see that stuff shows up

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here and in big and then instructions

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this is the big one this is where I

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basically put everything this is where I

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describe what the bot should do and

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we'll go into this how do you how do you

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do this in this specific case because

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that's really where the magic happens so

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then conversation stars in this case I

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just going to add it high cuz basically

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I want the bot to lead the conversation

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so I don't want the the user to ask

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anything so it's just the highest for me

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the obvious start you can feel free to

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add a couple different things maybe if

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in your case you're doing something

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where you know that there's two or three

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different types of prospects and you

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might have something that pre-fills out

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for them one or the other oh maybe like

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oh hi I'm in this kind of business or

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you know I'm I'm I'm a salesperson or oh

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I'm this kind you know that kind of then

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there's this knowledge thing this is

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additional information that GPT can

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access now why

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why is there nothing in here because it

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clearly needs to know stuff the thing is

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that the instructions it knows all the

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instructions in every conversation the

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knowledge it will figure out when to

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search for pieces of the knowledge and

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so it's literally a search so it doesn't

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have the full overview of everything so

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if if your prospect asks something about

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a specific part of the business it'll

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find it but if you really need the

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generic stuff of what are are we all

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about it shouldn't be in a knowledge

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this should be just stuff that the bot

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always knows so I like to have a bunch

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of information in the instructions and

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then additional information that might

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need to come up that you might need to

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search through that I can throw it in

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knowledge so in this case everything is

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in the instructions I can maybe add some

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the writing I've done before to the

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knowledge in case it wants to have some

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extra information but the testing I've

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done it's actually been pretty pretty

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good then capabili is actually we don't

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need web browsing we don't need image

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generation just plain old text and then

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the last one action we'll get to that

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later this is where the magic happens of

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saving the lead information so if you

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talk to this bot it'll actually at some

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point ask you for your name and your

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email address and you just type it in

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and off it goes it gets sent to me so

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please don't spam me okay all right so

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that's the overview let's dive a little

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bit deeper into how I built these

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instructions now one thing you should

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have if you're using chip a bunch is

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this reflex of oh wait maybe I should

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just ask chat so that's basically what I

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did here I let chat write instructions

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for itself which

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is weird kind of ai ai stuff so uh this

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is actually doesn't really matter at

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this part basically what I did is I

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pasted all the writing I had them about

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this product this service everything

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this is just my personal notes I copy

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pasted it you see it's long it's really

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long it's a lot of stuff you really will

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know what I'm talking about I have this

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chain of beliefs here if you remember if

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you didn't pause the video pause it now

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and write this down you need this this

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is important this helps it and then more

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more more more what's actually in the

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program what are weing okay cool um this

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is actually from a previous conversation

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I asked hey can you design a design a

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program in more detail

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it doesn't matter here okay here here

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this is the key stuff I'll put this in

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the description so you can copy paste

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everything and it's magic so basically

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what I'm asking here is I'm telling it

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you're training a virtual assistant they

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don't know anything about me they don't

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know anything about the company the

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product

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nothing and they kind of can do

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everything but you need to explain them

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in a lot of detail this is like this is

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CH b or virtual this isn't is literally

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cat GPT so that's sort of what I'm

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writing you might also need some

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emotional tricks to make sure they do an

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excellent job that also kind of helps um

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so and I want this assistant to chat

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with the users and guide them toward

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becoming interested in the product okay

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so write out the instructions in full I

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have no hands do it all for me because

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otherwise it was like you should talk to

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your VA about this and no I don't want

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that okay so I have no way of

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communicate I really needed to add this

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a few times for it to understand I have

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no way of communicating with the VA so

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there's no back and forth just the only

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thing it will see is this piece of text

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so and then I started this also helps a

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lot if you tell it what to start with so

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I'm like okay you start with you are and

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then you make up a name that's what I

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told it to do so it says okay you are

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Ava virtual assistant cool and this is

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your goal here's some background

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information personality here's a sales

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conversation Searcher that's great this

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is sort of what I want again you can

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write all of this out by hand if you

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have time feel like definitely do it

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because you will have a much better idea

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of what the actual sales process or the

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marketing process should

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be that's good I said okay this is good

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but it doesn't like there's not enough

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information about the product it'll just

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guide it to some kind of it'll start

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making up if I just post that in so

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I tell okay it's good but it does know

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about the comp company so it redid

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that and it really focused on okay what

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is this C company stuff really about

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about who is target audience what is the

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key offerings uh success stories share

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examples well I yeah okay it doesn't

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know them so basically got that I copy

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pasted both of those into the page we

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saw before this one in the instructions

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so you can see here your Ava the

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overview copy paste and then I have the

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other one copy pasted below here and I

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kind of took the the last paragraph of

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both of them and put them below each

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other here there you go and then I made

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some manual changes but we'll get to

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that later that's basically it so in

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your case cuz you'll probably have a

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better idea of or you already have an

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idea of how do I want to guide this

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person type it in yourself what I would

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also suggest to make it even better is

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just the stuff that you copy pasted all

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of it put it in a knowledge that it has

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a knowledge and it has the capability to

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search for it one thing you should know

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is that if someone is chatting with them

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and it knows it's a GPT it might that

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person might be able to get the full

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text content of that knowledge just

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something you should know probably it's

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not an idea it's not bad because it's

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just marketing content

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right let's talk with it you know let's

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have a chat so

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hi hello

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Ava Are there specific challenges that I

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would like to discuss yeah um I'm

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overwhelmed

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with all the Ops stuff let start being

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very vague let's see what it handles

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with this oh it's understanding me

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okay cool three pronged approach that's

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interesting so it is giving me a little

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bit of value because I asked I asked for

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that specifically like give a little bit

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of value going through it there is this

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challenge this prompting this stuff

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there is some challenge in making sure

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that it's doing the right thing is and

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sometimes it can get get stuck into that

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value delivery and just asking and

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diagnosing already it's like no no no no

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that's the service I'm offering so it

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shouldn't try to do too much you know it

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shouldn't really get to that point where

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it's collecting the information and

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saving that to my

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CRM okay so can you tell me a bit more

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about your specific operational tasks

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yeah that's cool uh

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so let's

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say that's kind a situation that's messy

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yeah so okay what can we do specifically

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and it gives a few examples of how the

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com company could be able to

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help cool this is really cool and at

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this point it's actually asking me we

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can arrange a consultation that sounds

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[Applause]

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cool let's go for it let's do

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it okay so it's asking me for mer name

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last name email address

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I will not give you my normal email

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address you can spam this Gmail stuff I

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don't look at

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it so now you see starting action that's

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a little bit magic so I do need to

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confirm this here that's mainly because

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we are in this custom gpds and it's not

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the back end where you everything under

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control so okay consultation is

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scheduled so it is making that stuff up

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that's again another thing where you you

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really need to pay attention to how you

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like I didn't talk about

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consolidations I think this oh let's

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actually look

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consolidation okay so there is encourage

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them to sign up for a consultation or a

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trial of the services so it is it is in

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the actual instructions but it says that

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the consultation schedule which is not

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the case so these are things that you

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like you can only really find it through

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testing so you need to test it a lot and

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a lot and see what things it makes up

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and then you need to add that to the

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instructions to Pro prevent that from

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happening so in this case I see that

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okay consultation sched I should tell it

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don't pretend that consultation

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scheduled just the lead information is

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saved and someone will get in touch so

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you'll receive an email shortly with all

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the details so that's great if I go back

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to my CRM now okay so let's look here

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Marcel this is the one there we go so it

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created this lead in my CRM so now it

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did Miss on something which I now know

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that I will need to add this to the

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instructions I have another field in

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this action we'll get to we'll get to it

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where I wanted to describe what the

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conversation it had because otherwise I

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just get it and I need to ask everything

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again so I want GPT to summarize the

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whole conversation so when I'm taken

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over and the human is taken over we

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actually know what this stuff is about

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so if you look here and this debugging

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information it just has first name last

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name

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email there you go so that's it there

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there's no there's not more so it

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actually need to fill in the notes so

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I'll need to add that to the

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instructions so so so how did I do that

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what what's happening here so there's a

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bit happening in the background here's a

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here's a ref overview I have an

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automation on make.com specifically

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where it is a web hook a web hook means

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it's a website page it's a link

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basically and anyone you can send data

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to it and then it does something in the

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automation I've set up the automation to

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create a lead in my C

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all right then what I've done is I've

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told this custom chat GPT about this web

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hook so I taught it how to send data to

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the web hook and then in the

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instructions you see here at the top I

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tell your goal is to have a conversation

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and at the end collect the name and

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email and save the lead information save

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lead operation I I Define it very

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specifically so that it really knows

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what it's talking about so if I go here

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actions I click this now this is a whole

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bunch of stuff this is called a schema

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it's the code you can look it up I I

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can't explain you everything because I

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don't know what level you at I'm not the

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chatbot you know ask the chatbot how

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this works so they can customize

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specifically for you but basically I

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tell it okay this is the URL this is

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what you need to do there's just

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operation ID save lead what it does it

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saves a lead it requires the lead data

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and then it's at the bottom I Define it

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so there's a first name there's a last

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name there's an email and there's a note

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so I set required first name email

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actually so I I would want to add notes

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so I'm forcing it to fill in the note

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that way it'll remember it for the next

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time this is a required thing this is it

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I I'll I'll copy paste this for you so

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you can just adapt it to your examples

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basically what I did I had a different

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example that I found on the opening

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examples I create this create a

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variation of this stuff in my case this

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is the URL the data structure is lead

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has a first name email and notes there

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we go and then I just it popped out and

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then I copy pasted it into the thing so

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again just ask that GPT to do all this

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stuff for you it's amazing it's amazing

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all right so next step let's go to

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make.com so if you've never seen this

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this is make this is this is amazing

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automations they make such a big

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difference in the business because so

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many people are doing so many simple

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stuff like copy pasting information from

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one place to another or something like

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this someone fills in the form on the

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website they need to go into the CRM if

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you are typing all that over by hand

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you're wasting so much time and it's so

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easy to automate it so this is like a

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this is a way to build these little tiny

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pieces of software that you don't really

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have to code so it's relatively easy to

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build it's kind of easy to just look at

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it other people can modify it so I have

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a lot of experience actual writing code

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so for me it would be maybe a little bit

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easier to write the actual code but this

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is nice and organized other people in

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the business can sort of understand

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what's going on there you see it's all

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managing the stuff you see oh there's a

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lot there there's not a lot here so it's

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all really nice and so in this case I

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created the starting point so this is

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trigger this is when it starts web hook

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so this is the same link we had before

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that's that's the thing so it's coming

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in here and then I'm basically doing

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whatever I need to do in my case capsu

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CRM I needed to create a party which is

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the person I need to create an

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opportunity I need to create a task to

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follow up with it and I need to create

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an entry which is the note that's it I'm

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not going to go too deep into this

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specific automation stuff because I

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don't feel like that's the the core of

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this of this thing but you get the idea

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of web hook to save the leads data

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you'll be able to find other tutorials

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in that or maybe I'll make it at at one

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point if you put it in the comments if

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you're like Marcel I need more details

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um so yeah that's it and as you saw in

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this conversation it actually works

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pretty well and this is even with just

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relatively little

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information and the information is

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generated by chgb like I didn't write

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this stuff I just flopped in whatever I

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had written before so it's it's

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absolutely amazing what this can do so

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how do you get this to people now of

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course this is in

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chat GPT so it's kind of weird to have

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people go to chat GPT to have a sales

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conversation so ideally you want this to

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be a sort of a widget on your website

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right a little chat bubble and they

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click it and then they start this

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conversation now that's where it gets a

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little bit more complicated because you

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need to leave this entire interface and

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you need to go to the open AI platform

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so I can go to the open platform here

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this is the developer side but if you

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look here on the left side there's

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assistance

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this is the same thing there's a name

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there's instructions there's a model you

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see all this stuff on or off there's

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files the same thing and so but this is

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where you as a developer can interact

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with it and so then you just add that

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little UI thing to it so you have the

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conversation now people have been making

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this

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Integrations but they're kind of wonky

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and there's just too much moving pieces

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to my Ling so actually I'm not sure I'll

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continue searching for it if you found a

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good Solution please let me know but I'm

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thinking of just building it myself

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because at this point it's just

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everything that's out there is it's just

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too much I just want a simple chat

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widget that can I can copy paste theing

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link to it and then it works that's what

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I want to do but it's not there right

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now

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so that's what I'll probably be building

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let me know if you want to know anything

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about that or if you found another good

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solution and yeah this is That's it man

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like it's crazy we're literally at the

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point where we can have marketing

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tailored to every single

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person that's wild and if you saw how we

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built this in such a short amount of

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time share your stuff with me I I want

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to see it I want to see what you come up

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with if you have more tips for the other

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people like I shared a few of the little

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more really deep prompt engineering

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stuff that's super interesting I want to

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hear that from you and yeah like please

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let me know that you like this stuff so

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I know what kind of videos to make and

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if you need my help on building this or

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something like it or the automation

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stuff we' sort of talked about that as

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we go that's the kind of stuff I do so

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get in touch with me talk with the bot

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get your data saved and then we'll see

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each other so thank you for watching

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like subscribe everything and I'll see

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you later bye-bye

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