The Secret Ingredient of Business Success | Pete Stavros | TED

TED
26 Apr 202413:07

Summary

TLDRThe speaker, an experienced investor, recounts his first job at 24 and the profound impact of stock ownership on employees, from CEOs to mid-level staff. He shares a touching story of an assistant treasurer whose payout meant a college education for his children, sparking a vision of universal stock ownership. The speaker's father, a union worker, dreamed of worker ownership to address wealth inequality, lack of incentives, and voice in the workplace. Through his career, the speaker has promoted employee stock ownership, leading to significant improvements in company culture and performance. A case study of Chi Overhead Doors demonstrates how giving all employees stock ownership, coupled with transparency, education, and a voice in decision-making, can transform a company and community. The resulting wealth creation can have a lasting positive impact on local economies. The speaker's nonprofit, Ownership Works, aims to expand this model to a million workers, advocating for Employee Stock Ownership Plans (ESOPs) to foster an inclusive and sustainable form of capitalism.

Takeaways

  • 🎓 The speaker's first job as an investor involved overseeing wire transfers for a business sale, highlighting the importance of shareholders receiving their money.
  • 🏢 Companies of all sizes have shareholders, and as the company's value increases, so does the wealth of those who own shares.
  • 🤝 The speaker's company extended stock ownership to employees from the CEO to mid-level roles, aiming to align employees' interests with the company's success.
  • 📈 The emotional impact of stock ownership was evident when the assistant Treasurer, who received a smaller payout, was deeply moved by the potential for his children's college education.
  • 👨‍👩‍👧‍👦 The idea of broad employee stock ownership can significantly impact employees' lives and the community, leading to a more inclusive and sustainable form of capitalism.
  • 👷 The speaker's father, a union construction worker, dreamed of worker ownership to address wealth building, productivity focus, and a voice in the company.
  • 📊 Stock ownership, or the lack thereof, is the primary driver of wealth inequality, with only a small percentage of workers granted ownership in their companies.
  • 🌐 Globally, a significant number of employees are disengaged at work, which the speaker aims to change through broader employee stock ownership.
  • 📚 The speaker has been researching and advocating for employee ownership for over 25 years, starting with a paper in 2002 and later implementing it in various companies.
  • 🚀 A successful case study is Chi Overhead Doors, where all 800 employees were granted stock ownership, leading to improved productivity, quality, and a tenfold increase in company value.
  • 💰 The financial success at Chi Overhead Doors resulted in life-changing payouts for employees, with the most tenured workers earning significant multiples of their annual income.
  • 🏆 The speaker and his wife started a nonprofit called Ownership Works to promote employee ownership and help companies adopt this model, aiming to impact a million workers and create tens of billions in wealth for working families.

Q & A

  • At what age did the speaker start their first job as an investor?

    -The speaker started their first job as an investor when they were 24 years old.

  • What was the speaker's initial task related to company sale?

    -The speaker's initial task was to oversee wire transfers related to the sale of a business, ensuring all shareholders received their money.

  • What impact did the assistant Treasurer's ownership payout have on his family?

    -The assistant Treasurer's ownership payout meant college education for his kids, which was a significant emotional and financial impact for him.

  • What three issues did the speaker's father want to address with worker ownership?

    -The speaker's father wanted to address the inability to build wealth on $20 an hour, lack of incentive to care about productivity, and having no voice in the company.

  • What percentage of employees globally are disengaged on the job according to Gallup surveys?

    -According to Gallup surveys, 77% of employees globally are disengaged on the job.

  • What is the speaker's belief about broadening Employee Stock ownership?

    -The speaker believes that broadening Employee Stock ownership is the single most important thing that can be done to lift up workers and make companies stronger, potentially leading to an inclusive and sustainable form of capitalism.

  • What was the key takeaway from the speaker's early efforts in sharing stock ownership with employees?

    -The key takeaway from the speaker's early efforts was ensuring that stock ownership was free and incremental for workers, not a trade for wages or other benefits.

  • What was the name of the company the speaker invested in, which was based in Central Illinois?

    -The company the speaker invested in was called Chi Overhead Doors.

  • How did the company Chi Overhead Doors change its culture and improve employee engagement?

    -Chi Overhead Doors changed its culture by granting stock ownership to all 800 employees, educating them about the business, keeping them informed, sharing financial information transparently, and giving them a voice in company decisions.

  • What was the financial impact of the ownership program on the company Chi Overhead Doors?

    -The financial impact was significant, with the company being worth 10 times what it had been worth in 2015, making it the single best investment for KKR since the 1980s.

  • What was the community impact when Chi Overhead Doors was sold?

    -The community impact was substantial, with $340 million of wealth injected into the community, which could lead to more tax revenue, better schools, new business formations, and a more robust local economy.

  • What is the mission of the nonprofit 'Ownership Works' started by the speaker?

    -The mission of Ownership Works is to ignite a movement around employee ownership and to help CEOs and companies who want to implement such programs, with a goal to reach a million workers over the next 10 years and create tens of billions of wealth for working families.

  • What does the acronym ESOP stand for and what is the speaker's goal related to it?

    -ESOP stands for Employee Stock Ownership Plan. The speaker's goal through a new organization called Expanding ESOPs is to pass legislation in the United States to make ESOPs easier and faster to form, particularly with larger businesses.

Outlines

00:00

💼 The Impact of Stock Ownership on Employees and Companies

The speaker reflects on their first job as an investor, overseeing wire transfers for a business sale to ensure shareholders received their money. They discuss the importance of stock ownership, which extends from CEOs to mid-level employees, and its potential to impact employees' lives positively. The speaker's father, a union construction worker, dreamed of worker ownership to address wealth building, productivity focus, and a voice in the company. The lack of stock ownership is identified as a significant driver of wealth inequality, with most employees feeling disengaged. The speaker argues that broadening employee stock ownership could create an inclusive and sustainable form of capitalism, sharing stories of implementing this idea in companies, including Chi Overhead Doors, and the profound effects on employee engagement and company performance.

05:01

📈 Transforming Company Culture with Employee Ownership

The narrative focuses on the transformation of Chi Overhead Doors, a company where initially only a small percentage of employees had stock ownership. After the business was bought, the new policy granted stock ownership to all 800 employees, leading to increased engagement and productivity. The company's culture evolved with transparent financial information sharing, regular updates on business performance, and employee participation in decision-making. Employees were given a budget to invest in their workplace and received financial coaching. The positive outcomes included improved quality, reduced waste, and increased market share, culminating in the company being worth ten times its original value. The employees' payouts upon the company's sale were substantial, leading to life-changing impacts and illustrating the power of employee ownership in wealth creation.

10:14

🌟 Expanding the Reach of Employee Ownership

The speaker shares their vision for the broader implementation of employee ownership, discussing the establishment of a nonprofit called Ownership Works. The mission of this organization is to promote employee ownership and assist companies in adopting this model. They aim to impact a million workers and create tens of billions in wealth for working families within the next decade. The speaker also mentions their collaboration with a coalition advocating for Employee Stock Ownership Plans (ESOPs), which were initiated by Congress in the 1970s. The goal is to pass legislation to facilitate the formation of ESOPs, particularly in larger businesses, to significantly expand the number of employee owners. The speaker concludes with the sentiment that their father, who had long advocated for worker ownership, would be proud of these efforts, albeit wishing they had come sooner.

Mindmap

Keywords

💡Investor

An investor is an individual or entity that commits money, capital, or resources to an endeavor with the expectation of deriving some profit or benefit from it. In the video, the speaker's first job as an investor involved overseeing wire transfers related to a business sale, which is a common task for investors ensuring financial transactions are completed correctly.

💡Stock Ownership

Stock ownership refers to the possession of shares in a company, which signifies a proportionate ownership and a claim on the company's assets and earnings. The video emphasizes the impact of stock ownership on employees, suggesting that broader employee stock ownership can improve both individual lives and company performance.

💡Employee Engagement

Employee engagement is the emotional commitment, passion, and involvement that an employee has towards their work and the organization. The video discusses the low engagement scores at a company where only a small fraction of employees had stock ownership, highlighting the need for a more inclusive ownership model to improve engagement.

💡Wealth Inequality

Wealth inequality is the disparity in the distribution of wealth among different members of a society. The video points out that the lack of stock ownership is a significant driver of wealth inequality, as it excludes the majority of workers from participating in the wealth creation of their companies.

💡Ownership Culture

An ownership culture is an organizational culture where employees feel a sense of ownership and responsibility for the company's success, as if it were their own. The video describes how creating an ownership culture involves more than just distributing stocks; it includes communication, financial transparency, and involving employees in decision-making.

💡Chi Overhead Doors

Chi Overhead Doors is a company that serves as a case study in the video. It was a business where initially only a few employees had stock ownership. After implementing a broad employee stock ownership program, the company saw significant improvements in productivity, morale, and financial performance, leading to substantial wealth creation for its workers.

💡Dividends

Dividends are payments made by a corporation to its shareholders, usually as a distribution of profits. In the context of the video, all employees of Chi Overhead Doors were granted stock ownership and participated in the company's growth through dividends, which contributed to their overall financial gain.

💡Financial Coaching

Financial coaching involves advising individuals on how to manage their finances effectively. In the video, employees at Chi Overhead Doors were provided with free financial coaching to help them save and invest the money they received from their stock ownership wisely.

💡ESOP (Employee Stock Ownership Plan)

An Employee Stock Ownership Plan (ESOP) is a retirement plan where a company provides its employees with stock ownership in the company. The video discusses the ESOP as a legislative creation that offers tax incentives to companies that share stock ownership with their employees, and the speaker's efforts to expand ESOPs to include more workers.

💡Ownership Works

Ownership Works is a nonprofit organization mentioned in the video with the mission to promote employee ownership. It aims to help companies and CEOs adopt employee ownership models and has a goal of reaching a million workers, creating wealth for working families.

💡Community Impact

Community impact refers to the effects that the actions of an organization or individuals have on the local community. The video illustrates how the wealth creation through employee stock ownership at Chi Overhead Doors had a profound impact on the community, including increased tax revenue, better schools, and new business formations.

Highlights

The speaker's first job as an investor involved overseeing wire transfers for a business sale, ensuring shareholders received their money.

The importance of stock ownership extends beyond financial gain to creating wealth for company stakeholders.

The emotional impact of stock ownership on employees, as illustrated by the assistant Treasurer's reaction to his payout.

The concept of universal stock ownership within a company, from the CEO to factory workers, as a means to impact lives and communities.

The speaker's father, a union construction worker, dreamed of worker ownership to address wealth building, job alignment, and voice in the workplace.

The stark reality of wealth inequality driven by stock ownership, with a minority of workers granted such benefits.

The disengagement of employees globally, with a significant percentage expressing dissatisfaction with their jobs.

The belief that broadening employee stock ownership is critical for uplifting workers and strengthening companies.

The speaker's 25-year pursuit of the idea of employee ownership, including publishing a paper and leading initiatives at KKR.

Learning from early efforts in employee stock ownership, emphasizing the importance of free and incremental stock for workers.

The transformational impact of an ownership culture, demonstrated by the case study of Chi Overhead Doors.

All 800 employees of Chi Overhead Doors were granted stock ownership, leading to improved morale, productivity, and business performance.

The company's shift to an ownership culture included transparent financial information sharing and regular updates on business direction.

Employees were given a budget to invest in their workplace, fostering a sense of agency and visible improvements to the work environment.

Financial coaching was provided to employees to help them save and invest their earnings effectively.

The tangible benefits of the ownership model for both employees and the company, with Chi Overhead Doors becoming a highly successful investment.

The life-changing financial payouts to employees upon the sale of the company, with some earning multiple times their annual income.

The ripple effect of wealth creation on the local community, leading to economic growth and improved quality of life.

The establishment of the nonprofit 'Ownership Works' to promote employee ownership and assist companies in adopting this model.

The collaboration with employee ownership advocates to push for legislation making Employee Stock Ownership Plans (ESOPs) more accessible.

The ambitious goal of expanding ESOPs to millions of workers, aiming to transform the economy and create a more inclusive form of capitalism.

Transcripts

play00:04

my first job as an investor was when I

play00:06

was 24 years old and I'm almost 50 today

play00:09

so that is half a lifetime ago but I

play00:12

still clearly remember the first thing I

play00:14

was asked to do to oversee wire

play00:17

transfers related to the sale of a

play00:18

business basically to make sure all the

play00:21

shareholders got their money any company

play00:23

large or small public or private has

play00:25

shareholders who own the business and as

play00:28

the value of the company goes up wealth

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is created for those who own

play00:32

shares now at this company ownership

play00:35

among the employees extended from the

play00:37

very top position the CEO to some

play00:39

mid-level roles like assistant Treasurer

play00:42

when I called the CEO to confirm his

play00:43

wire transfer it was a very matter of

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fact

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conversation got the money thanks a lot

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click now when I called the assistant

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Treasurer who was making a tiny fraction

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of what the CEO had made he was so

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overcome with emotion he could barely

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find the work

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and he later explained in a tearful

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voicemail that his ownership payout

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literally meant college education for

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his

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kids so I wondered what if everyone in a

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company had stock ownership not just to

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the assistant Treasurer level but to the

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factory floor distribution

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centers how might employees lives be

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impacted and how might the company and

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in fact the whole community be

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impacted these questions were not new to

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me my dad dad had been asking them for

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decades my father operated a road grader

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for a union construction company in

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Chicago for 45 years it's actually a

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picture of my dad in his road

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grader and my dad dreamt of worker

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ownership to address three things he

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didn't like about his job first he

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couldn't build wealth on $20 an hour

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second he had no incentive to care about

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things an owner would focus on things

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like productivity so he felt no sense of

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alignment

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and 30 Had No Voice without the right

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incentives in place there was really no

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reason for management to listen to

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workers and they

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didn't and my dad's experience is

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certainly not

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unique only a tiny percentage of workers

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are granted stock ownership in their

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companies and most workers have no

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wealth and it is in fact stock ownership

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or the lack of it that is by a mile the

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biggest driver of wealth

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inequality most employees feel their

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opinions don't count if you look at

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Gallup surveys

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77% of employees globally are disengaged

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on the job 18% literally hate the

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company that they work for they're

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throwing the wrenches in the

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machines today I'm going to try to

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convince you that broadening Employee

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Stock ownership is the single most

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important thing that we can do to lift

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up workers and to make companies

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stronger too it could give us a form of

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capitalism that is actually inclusive

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and

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sustainable and I believe it could

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literally change the

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economy I've been pursuing this idea

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most of my adult life 25 years ago as a

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graduate school student I dove into the

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history of employee ownership and I

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published a paper on the topic in

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2002 then a handful of years later I got

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my first real leadership position at the

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company I still work for

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KKR and I was put in charge of

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investing in and improving industrial

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companies mostly manufacturing

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businesses and that was a great

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opportunity to start experimenting with

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different ways of sharing stock

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ownership with all employees something

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we've now done with 44 different

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companies over the past 15

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years in our early

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efforts we had some success but we made

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a lot of mistakes the most important

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thing we got right was making sure that

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stock ownership was free and incremental

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for workers not a trade for wages or

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other benefits this could not be about

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shifting risk onto the

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workforce but we got plenty of things

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wrong we didn't communicate well so if I

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said something like we'd hope to sell a

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business in 5 years that often led to

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employees literally counting the days or

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growing suspicious if things took longer

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we didn't share our financial

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information so people didn't know how

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the business was doing nor did we ask

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them how they would run the business

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better you see ownership is about a lot

play04:29

more than just giving out stock it's

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about trying to create a whole different

play04:33

type of culture an ownership

play04:36

culture now let me share a story of what

play04:39

this can look like when it's done well

play04:41

in 2015 we invested in a company called

play04:44

Chi Overhead

play04:46

Doors Chi is based in Central Illinois

play04:49

in Amish Country and the company makes

play04:51

overhead garage doors like the one you

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see here in this

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picture and Chi was a good business but

play04:58

from a worker moral standpoint was very

play05:01

reminiscent of what I saw with my dad

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out of 800 employees only 18 had stock

play05:06

ownership so that means when we bought

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the business most people got nothing and

play05:11

just went back to work and a small

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handful made many millions of dollars

play05:15

Employee Engagement scores were

play05:17

absolutely dismal most people didn't

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even bother to respond to surveys and

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this lack of alignment and engagement

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you could see it in the business it

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showed up in things like productivity

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quality quity scrap people didn't always

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try to do their

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best it took us a long time to change

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the culture 8 years and it started with

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stock ownership so day one all 800

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employees were granted stock ownership

play05:44

so they would participate as the value

play05:46

of the company went up through dividends

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along the way and then at the end when

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the business was sold when we announced

play05:53

this program the employees were so

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excited they gave me a

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gift which was a live chicken

play05:59

[Laughter]

play06:05

literally two guys on the factory floor

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came up and handed me a

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chicken I awkwardly joked that I didn't

play06:13

have a crate and I wasn't sure I could

play06:15

carry a chicken on my flight back to New

play06:17

York but this was about much more than

play06:21

just stock ownership employees were

play06:23

educated about the business they were

play06:24

kept

play06:25

informed once a quarter we got everyone

play06:28

together and we talked openly about what

play06:30

was working and what was not and where

play06:32

the business was headed and we shared

play06:33

our financial information transparently

play06:36

all 800 employee owners were given a

play06:39

voice as one example they were provided

play06:41

with a million-- doll annual budget to

play06:43

invest in their workplace any way they

play06:44

saw fit they came up with the ideas they

play06:47

decided where the money went and over

play06:49

the course of several years they voted

play06:52

in things like air conditioning for the

play06:54

manufacturing plant one year they voted

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for new break rooms

play07:00

another year they wanted an On-Site

play07:01

Health clinic

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buildt and another an on-site cafeteria

play07:06

with healthy food options we found this

play07:08

was a great way to engage with employees

play07:11

because not only were you giving them a

play07:13

voice but they could see their voice

play07:15

physically manifested in the

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workplace employees were also provided

play07:20

free financial coaching so that as they

play07:23

received money they could save and

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invest effectively and I want to be very

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clear all all of this benefited the

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company too it's not like this was only

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good for workers we saw quality improve

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scrap went down productivity boomed we

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became more responsive to customer

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demands and we gained market share as a

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result in fact by the end of the journey

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the financial results had improved so

play07:48

enormously the company was worth 10

play07:50

times what it had been worth in

play07:52

2015 and to put that in perspective this

play07:55

was the single best investment for us at

play07:57

KKR since the 1980s and this this is

play07:59

with a company making garage doors this

play08:02

is not like a high-flying technology

play08:05

business when the company was sold we

play08:07

gathered everyone in our main

play08:09

manufacturing plant in Central Illinois

play08:11

we told them their jobs were safe and it

play08:13

was time for each of them to learn what

play08:14

they had earned from their

play08:16

ownership the payouts were scaled based

play08:18

on length of

play08:19

employment with our most tenured Factory

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workers earning 6 and a half times their

play08:25

annual income or a half a million

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dollars we had truck drivers make

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$800,000 so this was life impacting

play08:32

amounts of

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money and I could talk to you about it

play08:36

all day but it's I won't get it across

play08:39

as well as the workers can themselves he

play08:41

started out at 20,000 and then he went

play08:43

to the next amount and the next amount

play08:45

and it kept going I'm like whoa holy

play08:48

smokes where where is this going to lead

play08:51

$40,000 $70,000 you and a/2 times your

play08:54

annual pay three and 1/2 times 4 and 1/2

play08:57

times your annual 5 and 1/2 times your

play08:58

annual pay

play09:01

6 and 1 half

play09:02

times I just kept looking around at all

play09:04

the people around me thinking how much

play09:06

this was going to change everyone's

play09:08

lives cuz you sit there and you struggle

play09:10

like how am I going to pay for this how

play09:11

am I going to just think about what this

play09:14

means for this area we're out here

play09:16

there's a bunch of uh lower income

play09:18

families and stuff that live paycheck to

play09:20

paycheck and this will absolutely give

play09:23

us some comfort that you know the future

play09:25

is going to be okay and it just what's

play09:27

wonderful I mean it's like you know it's

play09:29

just it's freedom I got freedom this is

play09:31

what we did and we're proud of it every

play09:35

scent that we get back we

play09:39

earned without ownership it is a job you

play09:42

clock in you clock out you go home when

play09:45

you have ownership in the business it

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changes

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[Music]

play09:56

everything they deserve to be applauded

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cuz they earned

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it one of my favorite things in

play10:14

that all right try and explain that

play10:17

again so when Cara said we earned this I

play10:20

love that sentiment because to me that's

play10:22

ownership you know they earned it this

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wasn't a gift it didn't happen by chance

play10:26

they made it happen and it did change

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the community commun $340 million of

play10:31

wealth was injected into the community

play10:33

and that it's forever changed I mean

play10:35

that that type of wealth creation it can

play10:38

fundamentally shift a whole local

play10:40

economy it means more tax revenue better

play10:43

schools new business formations more

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restaurants in town and it means

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dignified retirement for the

play10:50

employees so just imagine how different

play10:53

would the economy be if every company

play10:55

operated in this way and include

play10:58

included all employees in decision

play11:01

making and in wealth creation what a

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different economy we would

play11:06

have when we sold the business I got a

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second gift a

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chicken but this time it was with a

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crate and it had a little tag indicating

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it had been pre-checked back to New York

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City I wanted to stay married to my wife

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so I did not bring the chicken home

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but when I got home my wife and I

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started talking about how we could give

play11:32

this idea of employee ownership more

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scope and we decided to start a

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nonprofit called ownership Works whose

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mission is to ignite a movement around

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employee ownership and to help CEOs and

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companies who want to go on this journey

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because it is not

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easy our goal is to reach a million

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workers over the next 10 years and to

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create tens of billions of wealth for

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working

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families and we're already well on our

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way we've got line of sight to our first

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250,000 workers being impacted and our

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first 10 billion of wealth creation for

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Working

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Families we've also joined forces with a

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coalition of employee ownership

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Advocates who have come together to put

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new energy behind something called an

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ESOP or Employee Stock ownership plan

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the ESOP was created by Congress in the

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1970s and it gives companies tax

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incentives in exchange for sharing stock

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ownership with workers our goal through

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a new organization called expanding

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esops is to pass legislation in the

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United States to make esops easier to

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form and faster to form particularly

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with larger businesses it is going to

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take government support for this idea to

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really take off that's how we're going

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to get not 1 million new employee owners

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but 30 million or 40

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million when I talk about this idea and

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my passion for it I always get the same

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question what is your dad think of all

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this well you'd have to know my dad to

play12:56

appreciate this but he says what the

play12:58

hell took so long

play13:01

thank you

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