Blue Ocean Strategy (Detailed Animated Summary)
Summary
TLDRThe video explores the transformative concepts of Blue Ocean Strategy by Renée Mauborgne and W. Chan Kim, illustrating how businesses can create uncontested market space, making competition irrelevant. It contrasts traditional strategies in the 'red ocean'—characterized by fierce competition and price wars—with innovative approaches in the 'blue ocean,' where companies redefine market boundaries. Through examples like Cirque du Soleil and Yellow Tail wine, the video highlights strategies for identifying non-customers, analyzing industries, and leveraging unique value propositions. The aim is to inspire entrepreneurs to think creatively and strategically to expand their markets and enhance profitability.
Takeaways
- 😀 The traditional business model focuses on competing in existing markets, leading to fierce competition and declining profits.
- 🌊 The Blue Ocean Strategy encourages businesses to create new, uncontested market spaces, making the competition irrelevant.
- 🎪 Cirque du Soleil reinvented the circus industry by eliminating animal shows and incorporating theatrical elements, attracting new audiences.
- 🍷 Yellow Tail simplified the wine market by offering just two types of wine, appealing to non-wine drinkers overwhelmed by choices.
- 📈 The Strategy Canvas is a tool used to visualize current market dynamics and identify opportunities for innovation.
- 🛠️ The ERRC framework (Eliminate, Reduce, Raise, Create) helps businesses rethink their offerings to maximize value while minimizing costs.
- 👥 Identifying non-customers is crucial for discovering new demand; they are categorized into three tiers based on their engagement with the industry.
- 🔍 Analyzing similar industries can reveal insights that lead to creating new markets and redefining industry boundaries.
- 🏨 Citizen M hotels successfully merged features of three-star and five-star hotels, providing affordable luxury while maximizing occupancy.
- 📚 For further exploration of the Blue Ocean Strategy, the book "Blue Ocean Shift" offers practical guidance and strategies for implementation.
Q & A
What is the main concept of Blue Ocean Strategy?
-The main concept of Blue Ocean Strategy is to create a new market space (a 'blue ocean') that makes the competition irrelevant, rather than competing in existing markets ('red oceans') where companies fight over limited customer demand.
How does the traditional business approach differ from the Blue Ocean Strategy?
-The traditional business approach focuses on competing within established markets by either lowering prices or increasing value to attract customers. In contrast, Blue Ocean Strategy encourages businesses to redefine market boundaries and create new demand by offering unique value propositions.
What examples illustrate the application of Blue Ocean Strategy?
-Circus du Soleil redefined the circus industry by eliminating animal acts and incorporating theatrical elements, attracting a broader audience. Yellow Tail wine simplified the wine selection process by offering just one red and one white option, making wine more accessible to non-wine drinkers.
What is the significance of the strategy canvas in Blue Ocean Strategy?
-The strategy canvas is a visual tool that helps analyze the current state of a market by comparing the strategic profiles of companies across competitive factors. It highlights opportunities for innovation and differentiation that can lead to the creation of a blue ocean.
What are the four actions in the ERRC grid, and how do they contribute to Blue Ocean Strategy?
-The four actions in the ERRC grid are Eliminate, Reduce, Raise, and Create. These actions help businesses identify factors that can be removed or diminished to lower costs while simultaneously increasing value through enhancements or new offerings.
What are the three tiers of non-customers, and why are they important?
-The three tiers of non-customers include: 1) those on the verge of buying but hesitant, 2) those who have considered the offering but decided against it, and 3) those who could benefit but aren't even considering it. Understanding these groups is crucial for uncovering new market opportunities.
How does Citizen M Hotels illustrate the principles of Blue Ocean Strategy?
-Citizen M Hotels examined both three-star and five-star hotel markets, identifying unvalued services and eliminating them while enhancing aspects like room comfort. They created a new offering that provided luxury experiences at a more accessible price, appealing to a wider audience.
What role do trends play in creating blue oceans?
-Trends can significantly impact markets by altering consumer preferences and behaviors. Analyzing these trends allows businesses to restructure their offerings, potentially leading to innovative solutions that cater to emerging demands.
What is value innovation in the context of Blue Ocean Strategy?
-Value innovation is the simultaneous pursuit of differentiation and low cost, allowing companies to provide higher value at lower prices. This strategy enables businesses to break free from traditional trade-offs and expand their market reach.
How can someone learn more about applying Blue Ocean Strategy to their business?
-Individuals interested in applying Blue Ocean Strategy can explore the book 'Blue Ocean Shift' for a comprehensive understanding of the process. Additionally, they can seek assistance from certified practitioners who offer strategic guidance tailored to specific business needs.
Outlines
😀 Redefining Business with Blue Ocean Strategy
The traditional approach to business involves competing fiercely within established markets, often resulting in a struggle for survival against aggressive rivals. However, the 'Blue Ocean Strategy' by W. Chan Kim and Renée Mauborgne offers a revolutionary perspective by encouraging businesses to create new markets and make competition irrelevant. The speaker shares transformative examples, such as Cirque du Soleil, which redefined the circus experience by eliminating animal acts and incorporating theatrical elements, thus appealing to a broader audience. Similarly, Yellow Tail wine simplified the market by offering just two easy-to-understand wine options, attracting non-wine drinkers. The Blue Ocean Strategy aims to break conventional market boundaries, focusing on innovation and the creation of unique value rather than merely differentiating products within existing markets.
😀 Understanding the Red Ocean vs. Blue Ocean
The Red Ocean represents the traditional competitive landscape where businesses vie for a share of existing markets, often leading to price wars and diminishing profit margins. Companies typically either offer similar products at lower prices or enhance value to justify higher costs. The speaker illustrates this with a furniture company aiming to compete with IKEA, where businesses often find themselves trapped in a cycle of differentiation that leads to increased costs and reduced profitability. In contrast, the Blue Ocean approach encourages businesses to redefine industry boundaries by seeking commonalities across sectors and understanding non-customers' motivations. This shift allows for the creation of offerings that blend insights from various industries, leading to innovative solutions that attract previously disengaged consumers.
😀 Analyzing the Current Market with Strategy Canvas
To implement the Blue Ocean Strategy, businesses must first analyze their current market position using tools like the strategy canvas. This graphical representation highlights the competitive factors in the industry, showcasing where companies stand on various dimensions. The speaker emphasizes the importance of identifying areas that competitors neglect or overlook, which can reveal opportunities for innovation. Using the 'ERRC' grid (Eliminate, Reduce, Raise, Create), businesses can redefine their strategic profile by eliminating unnecessary factors, reducing costs, enhancing value, and creating new offerings that appeal to a broader audience. This process allows companies to increase their value while potentially lowering prices, facilitating a unique market position.
😀 The Power of Observing Non-Customers
To effectively create a Blue Ocean, businesses must look beyond existing customers to identify non-customers and their reasons for avoiding products in their sector. The speaker outlines three tiers of non-customers: those on the verge of purchasing but hesitating, those who have considered the product but chose alternatives, and those who haven’t even contemplated the product. Understanding these groups and their motivations provides valuable insights into unmet needs and desires that can drive innovation. Interviews with these non-customers can reveal critical insights that challenge the status quo and lead to the development of new offerings that attract a wider audience.
😀 Discovering Opportunities through Six Paths
The speaker introduces six paths to help businesses uncover opportunities for creating Blue Oceans. These include analyzing similar industries, exploring strategic groups within an industry, understanding buyer groups, examining complementary products and services, balancing emotional and functional appeals, and identifying market trends. Each path provides unique insights that can guide strategic innovation. For example, by analyzing the circus and theater industries, Cirque du Soleil successfully created a unique offering by combining elements from both. The process of evaluating all six paths can reveal numerous ideas and innovative strategies that move businesses away from traditional competition, enabling the creation of unique and compelling market offerings.
😀 Conclusion and Resources for Blue Ocean Strategy
In conclusion, the speaker encourages viewers to explore the Blue Ocean Strategy further, recommending the book 'Blue Ocean Shift' for a deeper understanding of the process. They acknowledge that applying these concepts effectively may require experience and offer their services for those interested in personalized guidance. The aim of the Blue Ocean Strategy is to empower businesses to innovate and thrive in uncontested markets, ultimately making competition irrelevant and fostering sustainable growth.
Mindmap
Keywords
💡Innovation
💡Sustainability
💡Technology
💡Collaboration
💡Consumer Engagement
💡Digital Transformation
💡Disruption
💡Agility
💡Market Trends
💡Leadership
Highlights
The traditional way of doing business involves fierce competition and striving to outperform rivals.
Blue Ocean Strategy teaches how to redefine market boundaries and create new markets.
The strategy focuses on making competition irrelevant rather than simply competing within the existing market.
Circus industry revolutionized by Cirque du Soleil, removing outdated elements and integrating theatrical components.
Yellow Tail simplified the wine market by offering only two wines, eliminating complexity for customers.
Red Ocean refers to existing market competition; Blue Ocean signifies untapped market potential.
In Red Oceans, companies face trade-offs between high quality and low price, leading to decreased margins.
The Strategy Canvas is a tool that visualizes a company's strategic profile and market factors.
The four actions of the ERRC grid—Eliminate, Reduce, Raise, Create—are key to developing a Blue Ocean strategy.
Analyzing non-customers reveals opportunities to expand the target market beyond existing customers.
Three tiers of non-customers: those on the verge of buying, those who considered it but decided against it, and those who don't consider it at all.
Interviewing non-customers helps identify reasons for their choices, providing insights for new offerings.
CitizenM Hotels examined the hotel industry to offer five-star quality at three-star prices by eliminating unnecessary services.
Value innovation allows companies to increase value while maintaining lower costs, challenging the trade-off paradigm.
Analyzing buyer groups helps to understand the roles of different participants in the purchase process.
Complimentary products or services can be combined to create new offerings that better meet customer needs.
Trends impacting the market should be analyzed to restructure offerings and find new opportunities.
Transcripts
the traditional way of doing business
involves constantly battling with
competitors and being careful not to get
literally eaten up by the fiercest ones
but what if there was a way to redefine
the rules and barriers of your business
sector to create a new market all on
your own and make the competition
irrelevant wouldn't that be wonderful
this is exactly what the book Blue Ocean
strategy by Renee Mourne and Chan Kim
teaches and by the end of this video I
promise you will never see business and
customer acquisition the same way again
for me it was a real Revolution so much
so that I studied everything I could on
the subject became a certified Blue
Ocean strategy practitioner and in the
end I'll reveal how you can get my help
if you want and no I don't actually own
this ugly yellow suit I'll start with a
couple of examples to help you
understand the bigger picture before we
look in detail at how it works this is
the strategy that cir Dule used to
revolutionize the circus industry
instead of creating another slightly
better version of the usual circus they
removed some elements that they observed
were no longer greatly appreciated by
the audience such as the use of animals
in the shows and added some elements
from the theater industry like a theme
for the show music and artistic Dances
all in a very refined style and
environment this isn't just
differentiation within the circus Market
they created something new and actually
expanded the target audience attracting
theater lovers and adults who would
never have gone to a circus
another example comes from an Australian
wine company that instead of competing
in the red ocean of wine against much
more prestigious wines from Italy or
France observed that the wine market is
very complicated with too much choice
and complex terms that overwhelm the
average customer so they launched Yellow
Tail eliminating all the complexities by
offering only one bottle of white wine
and one of red wine with a playful and
easy to drink Style by doing this they
not only attracted wine drinkers but
also brought many people to the wine
market who previously chose other
alcoholic drinks like beer because they
found wine too overwhelming this is not
just simple differentiation within the
wine market it's a true redefinition of
Market boundaries and the creation of a
blue ocean that expanded the focus not
narrowed it now you should have at least
an idea of what the Blue Ocean strategy
is so it's time to go back to the
beginning to understand how it works in
more detail the book uses the analogy of
two oceans which is very clear the red
ocean and the blue ocean let's start
with the red ocean this is the
traditional way of doing business no
matter the business sector you usually
choose an existing Market to enter or
create a niche within that market
narrowing your focus the focus is on the
existing customers of that market what
do the customers want how can we offer
something better to attract them to our
company and beat the competition to beat
the competition two primary strategies
are used either offer a similar product
at a lower price or offer more value
usually at a higher price thus moving
towards premium products this is a real
trade-off the customer has to choose
between high quality or low price let's
take an example a furniture company
wants to enter the market and compete
with the market leader Ikea it can
either enter as a very affordable
furniture company trying to steal
customers from Ikea by beating them on
price or it can create a high-end
sophisticated Furniture Company usually
targeting a niche audience at a much
higher price with this traditional
approach the focus is on differences
within the market sector so in our
example how can I be different from Ikea
to stand out in the furniture market
let's say Ikea as the leader sets the
market Standard accepted by customers in
that sector if someone wants to
differentiate by having the lowest price
they usually make compromises with the
market Standard to save some costs and
offer a cheaper product on the other
hand if someone wants to provide more
value they usually need to maintain all
the market standards and add something
extra this perspective is very
interesting because it shows why it's
difficult to compete on price while
maintaining high quality you have to
offer everything that others do and on
top of that something extra to
differentiate yourself doing this the
cost for the company keeps Rising but
the price to the customer can only rise
to a certain point because customers
won't be willing to buy beyond that in
fact the more competition they there is
the more similar products are offered
and the lower the price for the customer
drops the result is that margins
decrease companies earn less and less
and increasingly fight over the same
customers in the market and apart from a
few survivors it ends in a blood bath
this is the red ocean to create a blue
ocean you think very differently you
don't take the current market boundaries
for granted instead you aim to break and
redefine them to create a new market to
do this you also look at other similar
Industries and instead of seeking
differences within your sector to
differentiate yourself you look for
commonalities between similar Industries
you don't focus on the customers of your
sector but try to understand why the
non-customers of your sector who are
customers of other sectors make the
choices they do this way you can create
an offering that takes the best from
multiple sectors maximizes customer
benefits and cannot be confined within
an existing Market because you've
created a new one the Blue Ocean
strategy starts with analyzing the
current state of a particular sector to
do this the authors developed a very
clear graphical tool the strategy canvas
which shows at a glance the Strategic
profile of a company or a sector on the
horizontal axis you list the competitive
factors that companies in the sector pay
attention to on the vertical axis you
assign scores from 1 to 5 or from 1 to
10 for the offering level these could be
the strategic profiles of various
companies in a certain sector as you can
see they are quite similar because they
all focus on similar competitive factors
they are in a red ocean for Simplicity
only the market leaders profile is
usually shown when this is the case the
final result of the Blue Ocean strategy
will be a strategic profile like this as
you can see it is not only Divergent and
clearly very different but new factors
are also created that the market usually
doesn't pay attention to in fact four
actions are performed thanks to a grid
called errc eliminate reduce raise and
create you can see these four actions on
the chart compared to the classic
strategic profile of the sector here
some factors have been eliminated as you
can see they drop to zero here some
factors have been reduced compared to
the market Standard in this area you see
that they have been enhanced and raised
and here finally you see how new
competitive factors have been created
that the market doesn't offer the
difference is clear if you remember
earlier I mentioned that in the red
ocean to compete there is a trade-off
between value and price you either offer
more value or a better price however in
the blue ocean as you can see it's
possible to increase value while
maintaining a competitive and sometimes
even lower price this is because of the
four actions eliminate reduce raise and
create by eliminating and reducing
certain factors you lower costs while
increasing inreasing and creating other
factors raises value now returning to
the current strategy canvas of the
sector if you're about to launch your
business and aren't yet in the market
you're done with this step for now
however if your company is already in
the market it's interesting to plot your
company's current curve on the same
graph here's an example of what your
company's profile might look like as you
can see you might differentiate a bit
but probably not much because you're
playing by the current market rules this
represents the red ocean the current
situation now Begins the Strategic work
of creating the Blue Ocean strategy the
first step is to analyze and observe the
business from various perspectives for
example You observe the current sector
in terms of the purchase phase delivery
product or service use product
maintenance if needed any supplementary
products required such as oil for friers
and finally the disposal phase which
deals with what needs to be done when
the product is no longer in use these
phases are typical but you can redefine
the ones that suit your sector best
ideally you go and observe firsthand
people who buy your product or service
or similar Services if you don't have
one yet just observe and take note of
the difficulties they face what works
well and what doesn't for each of these
areas you look at convenience ease for
the customer speed and all the elements
that could bring satisfaction or
dissatisfaction here you are still
looking at the existing customers of
that sector by thoroughly analyzing the
current sector you'll find areas where
companies Focus heavily while other
areas are neglected and even some
practices that are a bit absurd but have
always been done that way in the
industry note these as they are early
indicators of opportunities for creating
a blue ocean for example I worked with a
client on this strategy for his business
he produces and sells pastry biscuits it
turned out that even though products for
diabetics didn't contain sugar they were
full of carbohydrates which once
digested all turn into sugar or an
example in the book talked about how it
was always assumed that friers needed a
lot of oil which was annoying especially
when it had to be disposed of then a
company invented the air fryer which
practically fries without oil now the
next step might surprise you a bit we no
longer focus on existing customers but
instead identify who the non-customers
are there are three tiers of
non-customers the first tier includes
those who are on the verge of buying the
sector's products or services but
hesitate for for some reason or only
engage marginally for example in the
case of the circus these might be people
who wanted to go but didn't for one
reason or another the second tier
consists of those who have considered
the products or services but consciously
decided not to in the end for example
those who considered going to the circus
but decided to do something more
interesting to them like going to an
amusement park finally the third tier
includes those who could benefit from
the product or service but currently
aren't even considered considering it in
the circus example these might be people
who love to watch shows and performances
but prefer going to the theater not the
circus analyzing non-customers is key to
creating a new market and a blue ocean
only analyzing existing customers keeps
you within the boundaries of the red
ocean but understanding why potential
customers aren't buying unlocks new
demand and expands your target audience
as you can see this is already a
significant difference from the usual
red Ocean strategy which involves
focusing more more narrowly on a smaller
and more specific Market Niche at this
stage it's crucial to interview various
people who belong to these groups of
non-customers you want to understand why
they choose Alternatives over the
products or Services of your sector or
category for example the third group
those who love shows but don't consider
the circus might tell you various
reasons why they don't appreciate the
circus and what they like about the
theater this information is invaluable
these are genuine purchasing triggers
that your sector is ignoring and you can
incorporate them to create a new
offering in a new market in a moment
I'll provide some real examples so that
everything I'm telling you will come
together and become very clear there are
six paths to help you discover
opportunities to create blue oceans
let's start with the first path and the
first example the first path involves
analyzing similar Industries and for
this example let's go back to the circus
so we can see it all the way through as
we said Circ duay reinvented the circus
with this strategy they initially
plotted the strategy canvas of the state
of the circus when they entered the
market you can see that in the circus
industry the price is usually relatively
low they focus heavily on Star
performers animal shows drink and snack
sales during performances multiple shows
at once under the same big tent with
entertaining and also dangerous acts to
create suspense they conducted the
analyses I described earlier and then
chose to analyze the first path that of
similar Industries they identified the
theater industry as a similar industry
to analyze they interviewed various
theater customers who were not circus
customers the non-customers of their
sector and discovered that most were not
interested in many things the circus
considered important while they valued
other factors highly at this point they
used the ERC grid eliminate reduce raise
and create they eliminated star
performers animal shows Isle concession
sales and multiple show Arenas they
reduced fun and humor they raised price
and unique venue they created a theme a
refined environment multiple Productions
artistic music and dances and this is
the final strategy canvas showing the
Strategic profile of cir Dule if you've
attended one of their shows you know
they truly offer a unique
experience the second path to
discovering opportunities to create blue
oceans is by examining strategic groups
within an industry this involves
considering groups of offerings and
targets at various levels within a
sector for example in the car industry
BMW Audi and Mercedes would be one group
while Lamborghini Maserati and Ferrari
would be another group they are all cars
but the characteristics of each group
are suited to a different type of Target
compared to the other group here my
favorite example is that of Citizen M
hotels they examined the Strategic
groups within the hotel industry three
star hotels and five-star hotels to
understand why mobile citizens choose
one over the other from their
observations they saw that the reason
people chose three star hotels was
primarily related to price while they
chose five-star hotels for location
luxury services and comfort however not
all services of the five-star hotels
were appreciated for example they didn't
consider services like the front desk
concierge services Bell hops or doormen
to be essential nor did they
particularly appreciate them they didn't
care much about the size of the room
because they often used it just for
sleeping but they wanted it to be very
comfortable for spending the night this
is the strategy canvas this is the three
star hotel curve here is the one for the
five-star hotels and this one is the one
created by Citizen M as you can see they
eliminated factors that were not
particularly appreciated as described
previously and they also reduced the
size of the rooms so they could have
more rooms in the same building these
two moves significantly reduced costs
and allowed them to increase Revenue by
having more rooms they also increased
the quality of the sleeping environment
with huge siiz beds highquality Linens
fluffy towels and fantastic showers
giving the perception of luxury finally
they created elements that are not
usually found in luxury hotels such as
self checkin desks or instead of a
classic lobby with a reception they
created common areas with 247th bars and
computers and provided friendly
ambassador s for any needs Citizen M
hotels thus created hotels with the
quality of five-star hotels at a price
slightly higher than classic three-star
hotels using the tagline affordable
luxury they significantly expanded the
target market of people who could afford
a five-star experience bypassing the
trade-off between value and price and
achieving what is called value
innovation where more value is offered
at a lower price simultaneously value
innovation is a fundament characteristic
of blue Oceans Where instead of choosing
between low cost or high value you offer
both let me clarify this further when I
talk about low cost I mean that thanks
to the right strategic moves the cost
for the company is low enough that the
company can afford to set the price for
the customer as it wishes it can
actually lower the price compared to the
competition as in the case of Citizen M
hotels which offers a better price than
five-star hotels while providing the
same quality alternatively you can
increase the price as Dule did compared
to traditional circuses because it is
closer to Theater prices thereby
achieving a higher margin so far we've
seen two ways to discover opportunities
for creating blue oceans and there are
four more I think you get the idea now
about how it works so I'll just name
them in this video without going into
details but right after that I'll tell
you how you can delve into this more if
you want either with my help or
independently so let's quickly see the
other paths buyer groups
this involves understanding who the key
players are that contribute to the
purchase the buyers themselves the users
and those who influence the purchase the
idea here is to focus more on the group
that is usually less targeted by the
industry complimentary products or
Services often companies only look at
their own field but frequently using a
product or service requires something
else by analyzing this you can combine
two or more things and create something
new emotional versus functional appeal
another approach is to look at whether
the sector usually relies on emotional
or functional selling and try to
incorporate the missing part the last
one is Trends there are trends that
impact your Market how will these Trends
change your Market analyzing this could
lead you to restructure your offering
each path might reveal a different Blue
Ocean strategy and you'll be surprised
by how many ideas you can come up with
by going through this process that you
didn't see initially it's advisable to
an analyze all six paths and then choose
the best path or reshape the idea by
combining the best ones with this data
it's truly possible to create unique and
different businesses making the
competition irrelevant and moving away
from Red oceans if you want to delve
into this independently you can check
out the second book from the authors
blue ocean shift which actually
describes the whole process better than
the Blue Ocean strategy book however I
admit it takes some experience to apply
this information well so if you want my
help in this strategic Journey for your
business you can click on the link in
the description below and find out who I
am and how I can help you this time
directly from me not from my animated
version
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