Change Management ADKAR Resistance Movie Clip Example

Summary

The script revolves around a corporate meeting where a company is introducing a new cost-saving strategy proposed by a young Cornell graduate, Natalie Keener. Her proposal is to reduce travel expenses by conducting layoffs remotely via video calls. A seasoned employee, Ryan Bingham, challenges the practicality and humanity of this approach. As Natalie demonstrates the process of firing an employee virtually, the tension between technology-driven efficiency and the emotional impact of job loss is highlighted. The scene explores the clash between innovative ideas and the harsh realities of personal and professional life.

Takeaways

• 🎉 The speaker is thrilled that everyone is back together under one roof, signaling the start of an important meeting.
• 📉 Economic struggles are highlighted: retail is down 20%, the auto industry is struggling, and the housing market is stagnant, making it one of the worst times for the American economy.
• 💡 A young woman from Cornell named Natalie Keener presented new ideas that impressed the speaker, challenging the company's current ways.
• 🌍 Natalie introduces the concept of 'glocal,' meaning global operations must become more localized for efficiency.
• 💼 The company keeps 23 employees on the road for at least 250 days a year, which is both expensive and inefficient.
• 💻 Natalie proposes a solution: transition from constant travel to virtual terminations via video conferencing, drastically reducing travel costs by 85%.
• 🙍‍♂️ Ned, a receptionist, is used as an example of how the virtual termination process would work, highlighting the efficiency of this new method.
• 🏨 One of the perks of the new system is no more holidays spent in hotels or lost time due to travel delays, allowing employees to spend more time at home.
• 😟 The speaker, Ryan, is skeptical about this new method, emphasizing that their business requires a personal, face-to-face approach that respects dignity during terminations.
• 💼 Ryan insists that the job of firing people is deeply personal and not something that can be done effectively through technology, pushing back against the impersonal nature of the new approach.

Q & A

What is the general tone of the speech delivered at the beginning?

The tone of the speech is serious and motivational, addressing the challenges facing the company, including economic downturns in several industries. The speaker emphasizes that 'this is our moment' and calls for bold action.

Who is Natalie Keener, and what role does she play in the company's strategy?

Natalie Keener is a young woman from Cornell who joined the company with innovative ideas. She proposes a strategy to cut down on travel expenses by replacing in-person terminations with virtual firings, introducing a more efficient, cost-effective approach.

What is the main issue being addressed in the speech?

The main issue is the company's inefficiency in terms of its travel budget, with 23 people spending 250 days a year on the road. Natalie’s proposed solution is to shift to remote firings, which would significantly reduce travel costs.

How does the company currently handle terminations, and what is the proposed change?

The company currently handles terminations in person, sending specialists to different locations to fire employees. Natalie proposes transitioning to remote terminations via video conferencing, thereby reducing the need for travel.

What justification does Natalie provide for the shift to remote terminations?

Natalie argues that remote terminations will reduce the company’s travel budget by 85%, allowing employees to stay home more often and avoiding disruptions caused by travel, such as missing holidays and weather delays.

How does Ryan, the character challenging Natalie, view the proposed changes?

Ryan is skeptical of Natalie’s proposal. He believes that there is a methodology to his in-person approach, where he provides a level of dignity to those being fired by delivering the news face-to-face.

Why does Ryan feel that Natalie's proposal may not work in practice?

Ryan argues that while Natalie’s idea is efficient in theory, she doesn't understand the psychological aspect of firings. He believes that people react differently in person than they would during a virtual firing, and there is value in handling such situations personally.

What does Natalie attempt to demonstrate when Ryan challenges her idea?

Natalie attempts to demonstrate her ability to conduct a remote firing by simulating the termination of Ryan himself. However, her script appears impersonal, and Ryan points out that it lacks the human touch needed for such a sensitive process.

What does Ryan mean when he says, 'It’s like stabbing them in the chest instead of the back'?

Ryan is emphasizing that his face-to-face method of firing employees is more direct and honest, providing a sense of dignity to the employees being let go. He contrasts this with what he perceives as the impersonal nature of remote firings.

What is the primary conflict presented in the script between Natalie and Ryan?

The primary conflict is between efficiency and empathy. Natalie focuses on cost-saving and efficiency, while Ryan believes that firing someone requires a more personal approach, which allows employees to maintain their dignity despite the devastating news.