This Listing Image Strategy Made Me $3,000,000 on Etsy (Shop Revealed)

HelloCustom
5 Jul 202414:55

Summary

TLDRIn this video, the creator takes viewers behind the scenes of a successful Etsy account that generated over $3 million in revenue with 220,000 sales. The key to this success is a carefully crafted format for Etsy listing images, which boosted conversion rates to 6%, significantly higher than the average. The video covers the evolution of their product listings, from face masks to mugs, dog collars, and picture frames, emphasizing the importance of high-quality images and structured templates. The creator shares valuable insights on creating effective thumbnails, social proof, and benefit-driven images to maximize sales.

Takeaways

  • πŸ’° The speaker's Etsy account has generated over $3 million in revenue and 220,000 sales, with a 6% conversion rate, compared to the average 1-3% on Etsy.
  • πŸ–ΌοΈ High-converting Etsy listings rely heavily on well-optimized listing images, as customers cannot physically touch or see the product in person.
  • πŸ“Έ The format of Etsy listing images is crucial for success, and the speaker's format includes key components like the thumbnail, how-to-order images, social proof, benefits and features, and a 'love it guarantee.'
  • πŸ“Š The speaker emphasizes that the thumbnail image is the most important and spends most of their time optimizing it to stop the scroll and entice clicks.
  • πŸ’‘ Variations of products, such as different colors or styles, should be shown clearly, but too many variations can cause them to compete with each other and harm sales.
  • πŸ“ Sizing charts and how-to-order instructions are key elements in the listing images, as they help answer customer questions and reduce friction.
  • ⭐ Social proof in the form of reviews or photos is vital to building trust and increasing conversions.
  • πŸ› οΈ Balancing features and benefits in the listing images can appeal to different types of buyersβ€”those focused on product specs and those focused on the product's advantages.
  • 🎨 The speaker uses a consistent template for all product listings and adjusts only the product designs while keeping the same image structure.
  • πŸ”„ Iterating and improving the quality of listing images over time is encouraged, especially with increasing competition, but maintaining a consistent format is key to success.

Q & A

  • What is the primary focus of the Etsy account discussed in the video?

    -The primary focus of the Etsy account discussed in the video is Etsy listing templates, which have generated over $3 million in revenue and 220,000 sales.

  • How does the conversion rate of this Etsy account compare to the average Etsy account?

    -The Etsy account has a conversion rate of 6%, which is two to six times higher than the average Etsy account's conversion rate of 1 to 3%.

  • What is considered the most important element in an Etsy listing to drive conversions, according to the video?

    -The most important element in an Etsy listing to drive conversions is the thumbnail image. It plays a critical role in stopping the scroll and attracting clicks from potential buyers.

  • What are the different types of images recommended for Etsy listings?

    -The recommended types of images for Etsy listings are: a thumbnail image, how to order images (like sizing and color charts), social proof, benefits and features, and a love it guarantee image.

  • How did the seller optimize the number of product variations in their listings?

    -The seller initially tested with more variations, thinking it would increase sales. However, they found that having too many variations caused the options to compete against each other, so they now limit it to about four to six variations.

  • What change did the seller make to address customer concerns about the weight of dog collars?

    -To address customer concerns about dog collar weight, the seller added a note in the product images stating that the collars weigh 0.15 lb and are not recommended for dogs under 10 lb. This helped reduce customer service inquiries and one-star reviews.

  • Why does the seller use a hybrid approach for product images?

    -The seller uses a hybrid approach for product images, where two-thirds of the image is a lifestyle shot and one-third contains text. This method helps highlight both the product visually and provide essential information in a concise way.

  • How does the seller handle social proof in product listings?

    -The seller incorporates social proof in the form of customer reviews and star ratings into the product images. Early on, when there were no reviews, they used placeholders, but later included real customer reviews as they became available.

  • What role does the 'love it guarantee' image play in the Etsy listing?

    -The 'love it guarantee' image reassures customers by offering a full money-back guarantee if they are not 100% satisfied with the product. This reduces buyer hesitation and builds trust.

  • How does the seller's approach to listing templates evolve over time?

    -The seller's approach to listing templates evolves in terms of design quality, but the overall format remains consistent. They improve the visual appeal while keeping the same structure, which has contributed to their success.

Outlines

00:00

πŸ’Ό Behind the Scenes of a Successful Etsy Account

The speaker introduces the video by sharing their personal Etsy account's success story, which boasts over $3 million in revenue and 220,000 sales. The focus is on how their Etsy listing images played a pivotal role in achieving a 6% conversion rate, far above the average of 1-3%. The video will explore the evolution of their product listings and the consistent format used, while noting the need for higher quality images today due to increased competition.

05:01

πŸ“Έ The Importance of Etsy Listing Images

The speaker emphasizes the critical role of Etsy listing images in increasing conversion rates. They explain that, unlike physical stores, Etsy buyers rely solely on visuals, making it crucial for sellers to present their products effectively. The speaker shares a format that has proven successful, involving a thumbnail, how-to-order images, social proof, benefits and features, and a guarantee. They introduce the structure of the video, which will review their first two products and compare them with their most recent listings to highlight improvements and consistent formatting.

10:03

😷 Reviewing My First Etsy Product: Face Masks

The speaker reviews their first product, a face mask sold in 2021. They explain the importance of the thumbnail image, calling it the most crucial part of a listing. The speaker walks through the images used for this product, including how-to-order charts, variations, sizing charts, features, and benefits. They learned through testing that too many variations led to diminishing returns in sales. They also explain how they balanced product visuals with text and social proof, rating this first attempt an 8/10.

β˜• Second Product: Mugs and Enhanced Listing Images

The speaker discusses the next product they sold: mugs. They highlight the similarities to the face mask listing in terms of format but note slight changes like moving the variations to the right-hand side of the thumbnail image. They also mention that they began adding social proof and reviews at this point, which was absent from the face masks. The product achieved $44,000 in revenue, with a consistent 6% conversion rate. The speaker reflects on the improvements in the design of the listings but still gives themselves an 8/10 for this stage.

πŸ• Evolution with Dog Collars: Improving Design

The speaker reviews their dog collar listing, one of their most recent products. They show how the format remained consistent with previous listings, but improvements were made in the overall design and visual appeal. The speaker also notes how they added specific details to address customer concerns (e.g., weight information for small dogs), which significantly reduced customer service issues and negative reviews. They express satisfaction with the quality and design, rating this listing a 10/10.

πŸ–ΌοΈ Final Product: Personalized Picture Frames

The speaker reviews their most recent Etsy product: personalized picture frames. They explain that the format of the listing remained consistent with their earlier products, with a thumbnail showing the product, variations, and social proof. They also discuss the use of stock images and mocked-up photos to present the product in a high-quality way without needing to take physical pictures. The speaker emphasizes how the listing template, used across various products, contributed to their success.

πŸ”‘ The Key to Success: Consistent Formats

In the final section, the speaker concludes that while the quality of their listing designs improved over time, the consistent format remained the same and was key to their success. They encourage viewers to adopt a similar approach, focusing on the structure, format, and order of listing images to increase conversion rates. They recommend learning from the design of their most recent listings to optimize product presentations on Etsy.

Mindmap

Keywords

πŸ’‘Etsy listing images

Etsy listing images are the visual representations of products listed on Etsy. These images play a crucial role in online marketplaces because buyers cannot touch or try the products. In the video, the speaker emphasizes how the quality and structure of these images significantly impact conversion rates. For example, he details how his Etsy templates followed a consistent format, helping to convert more clicks into sales.

πŸ’‘Conversion rate

Conversion rate refers to the percentage of website visitors who make a purchase. In the video, the speaker mentions that his Etsy store had a 6% conversion rate, compared to the average Etsy store's 1-3%. The higher conversion rate demonstrates the effectiveness of his product presentation strategy, particularly through his Etsy listing images.

πŸ’‘Thumbnail image

A thumbnail image is the main image that appears in search results or on a product's listing. It is crucial for capturing the buyer's attention. In the video, the speaker stresses the importance of the thumbnail as the most critical part of the Etsy listing, spending considerable time perfecting this image to drive more clicks and sales.

πŸ’‘How to order images

How to order images provide essential information that helps buyers understand how to select the correct product variations, such as sizing or color. The speaker explains that these images are necessary to answer customer questions and reduce friction in the buying process. For example, he uses sizing charts and variation images to guide customers through purchasing masks, mugs, and dog collars.

πŸ’‘Social proof

Social proof refers to reviews or endorsements from previous customers that build trust and encourage potential buyers to make a purchase. In the video, the speaker highlights the use of customer reviews with photos as social proof in his listings, which helped to further enhance the credibility of his products, like the mugs and dog collars.

πŸ’‘Features and benefits

Features describe specific attributes of a product, while benefits explain how those features solve a problem or provide value to the buyer. The speaker balances features, like the adjustable straps on face masks, with benefits, such as comfort or durability. He notes that including both in the listing images helps cater to different types of shoppers.

πŸ’‘Love it guarantee

The 'Love it guarantee' is a customer assurance that they can return the product if they are not satisfied. This guarantee builds confidence and reduces hesitation to purchase. The speaker consistently includes a 'Love it guarantee' in his product listings, ensuring buyers feel secure in their decision to purchase, knowing they can return the item if needed.

πŸ’‘Etsy ads

Etsy ads are paid advertisements that promote a seller's products to a wider audience on the Etsy platform. The speaker claims that his optimized listing images allowed his Etsy ads to be two to six times cheaper than those of his competitors, further increasing his store's profitability and success.

πŸ’‘Variations

Variations refer to different options of a product, such as size, color, or design. In the video, the speaker discusses how he experimented with offering many variations of products like face masks, but found that too many choices led to diminishing returns. He eventually limited the variations to about four to six per product to maintain balance and clarity.

πŸ’‘Template

A template is a pre-designed layout used to maintain consistency across multiple products. The speaker uses Etsy listing templates for all his product listings, allowing him to reuse the same format while only changing the design elements specific to each product. This consistency helped him streamline his process while ensuring high-quality, conversion-optimized listings.

Highlights

The speaker's Etsy account has generated over $3 million in revenue with 220,000 sales, primarily focusing on Etsy listing templates.

Their Etsy account boasts a 6% conversion rate, significantly higher than the average 1-3%, leading to more clicks converting to paying customers.

The speaker attributes their success largely to the format of their Etsy listing images, which they believe is crucial for converting clicks into sales.

Etsy sellers must rely heavily on product presentation through listing images since customers cannot physically touch or feel the product.

The format of the speaker's Etsy listing images has remained consistent over time, despite improvements in quality.

The suggested structure for Etsy listing images includes a thumbnail, how-to-order images, social proof, benefits and features, and a love-it guarantee.

The thumbnail image is emphasized as the most important aspect of an Etsy listing since it needs to capture attention and generate clicks.

The speaker spends the majority of their time (up to five days) optimizing the thumbnail image, ensuring it is both informative and intriguing without being overly spammy.

Including product variations and important details like badges in the thumbnail can enhance clickthrough rates.

How-to-order images, including charts like sizing and color charts, are critical for customers to understand product options.

Product features and benefits should be highlighted, as they appeal to different types of customersβ€”some focus on features while others prioritize benefits.

The speaker recommends using a mix of lifestyle shots and text on listing images, where two-thirds of the image shows the product and one-third includes relevant text.

Adding social proof, such as reviews, to the images helps build customer trust and increase conversion rates.

The speaker advises updating listing images to address common customer questions, which can significantly reduce negative reviews and customer service inquiries.

The format of their listing templates allows them to reuse the same structure across different product types, saving time while maintaining consistency and effectiveness.

Transcripts

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in today's video I'm going do something

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never done before and take you behind

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the scenes into my personal Etsy account

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the Etsy account that's an over $3

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million revenue and 220,000 sales with

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the focus of etsy listing templates so

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why is this so important our Etsy

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account had a conversion rate of 6% and

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the average Etsy account has a

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conversion rate of 1 to 3% which means

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we were able to convert two to six times

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more clicks into paying customers in the

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competition we're able to rank our

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products two to six times faster than

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the competition we're able to have our

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Etsy ads two to six times cheaper than

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the competition and as a result make two

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to six times more money than the

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competition and I truly believe that the

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number one thing that you can work on to

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increase your conversion rate beyond the

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product is your Etsy listing images Etsy

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is an online marketplace where people

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are unable to feel touch or try the

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product so it is up to you as a seller

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to present the product in a way that

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answers their questions removes all

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friction and leads to a purchase and I

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truly believe that I've come up with a

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format for our Etsy listing template

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images that converts the most amount of

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clicks into paying customers so in

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today's video we're going to take a deep

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dive into my personal Etsy account where

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I'm going to show you my first two

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products I launched and my most recent

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two products I launched we're going to

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compare the listing images and what you

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will see is the quality between my first

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two and my most recent two is the

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quality got a lot better so you do get

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better in time but the format stayed the

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exact same and I truly believe it was

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the format of my Etsy listing images

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that contributed to the 6% conversion

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rate what I will say though is my first

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two products I launched were 2 to three

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years ago there is a lot more

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competition today than there was then so

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if you are launching new products today

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even if it is your first time the

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quality will have to be what mine was

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most recent and the format is what it

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was the most recent so before we dive

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into the Etsy account I do want to share

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what the Etsy listing format structure

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will be so the first image will be your

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thumbnail image the next batch of images

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will be your how to order images these

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are the images that the customers need

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to have in order to buy the product

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for example sizing charts and color

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charts the next image will be a social

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proof the next image will be benefits

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and features and the last image will be

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a love it guarantee so with that let's

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go ahead and get started all right so I

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just signed into my Etsy account as you

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can see our Etsy account was made by

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artly we've done over $3 million revenue

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and

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220,000 sales so what I'm going to do

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now is I'm going to click over to my

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listings and the very first product that

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I ever sold was face mask so I'm going

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to search for mask

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and go to my inactive

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listings so these were the face masks

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that we sold back in June of 2021 so I'm

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going to go ahead and click into this

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one right here at the top our cat face

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mask and again I'm just focusing on the

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Etsy listing images so I'm going to

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click into the first one so the first

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image is going to be your Etsy listing

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thumbnail where for the thumbnail I

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believe this is probably the most

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important part of the entire listing

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right when someone goes to Ed ET see

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they search for mom shirt for example

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and they're scrolling through all of the

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results the first thing that's going to

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get their attention to stop the scroll

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to even get the click to lead to a

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conversion is your thumbnail image so I

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truly believe that the thumbnail image

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is the most important piece to the

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entire puzzle uh where I probably spend

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maybe a week working on all my images

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where I spend five days of those seven

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days working on just this one photo

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right here I do try to put as much on

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the main image as possible without not

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being too spammy to Intrigue curiosity

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and click so I do put things like the

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variations the product Badges and on

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this one I was a little bit more over

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the top where I put made in the USA

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because it was face masks and it was

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most commonly asked if they had nose

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wires yes or no so we added that to the

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main image as well so you can see we

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have our thumbnail image here the next

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image or batch of images are our

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variations so these are how to order

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images in regards to they need to see

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this chart to know what a looks like

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what B looks like what C looks like Etc

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in this case we did have a lot of

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variations when we first launched this

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product we only had six variations it

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was my theory that if we added six more

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variations we would double and if we

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added six more variations we would

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triple um they all ended up just

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competing against each other and sales

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stayed the same so now I only do about

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four to six variations I went a little

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bit over the top with the face masks

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testing how many variations you can get

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away with and still ramp up your sales

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about four to six is a nice round number

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uh the next one would be the sizing

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truck chart I would have going back

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today moved this image up here as the

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next image because it is a sizing chart

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they need to see this to know what the

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sizes are for adult versus child but

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again the next image is going to be a

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feature image right so they need to know

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that this comes with this filter here

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that the straps are adjustable and then

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again this is the product they need to

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know some features of the product as

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well as benefit of the product some

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people like to buy products for the

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features like this is a 9 and 1 half

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shoe some people like to buy based on

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the benefits this has an increase Arch

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is going to help you lower back pain so

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I like to have a a balance between

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features and benefits so these were

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features here but I didn't put much

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benefits because it was a face mask but

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you can also see with a lot of our

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images we do um what I call a hybrid

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approach where two3 of the image is

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image and then 1/3 is text so you can

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see the 2/3 here is the lifestyle shot

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of the product and the bottom 1/3 is the

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text uh we then had a little bit more

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social proof here we didn't have any

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reviews so I put the social proof at the

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bottom and then we had our love it

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guarantee so again this was my first

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step for listing image templates for

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Etsy um I would give myself maybe an

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eight out of 10 for ranking this one

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here and I went with a nice orange color

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so again this was my first time doing

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this but you can see the format I had my

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thumbnail my how to order features

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benefit social proof love it guarantee

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for the face masks so before we jump

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into the next product type I do want to

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point out that these are Etsy listing

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templates in regards to it's the exact

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same temp template for every single

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design and the only thing that is

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different is the actual design on the

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product I'm not recreating these images

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for every single product I create once

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and I just use it for every single

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design for the entire product type so

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jumping into the next one the next

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product that we sold were

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mugs and these were the designs for the

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mugs that we sold and I'm going to go

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ahead and click into this one right here

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this was our number one bestseller mug

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uh we did 44,000 Revenue with this mug

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right here for the teacher appreciation

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uh Niche clicking into the list images

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so as you can see very similar to the

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face mask we showed the product here we

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showed variations in this case we put

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the variations onto the right hand side

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of the thumbnail versus the bottom cuz

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it was a better balance between the two

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I put a badge and also the proudly made

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in the USA the next uh image is how to

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order so again these are design

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variations they need to be able to see

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these to know what the a looks like

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compared to what the d looks like the

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next image I have here is a social proof

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so at this point we did have reviews so

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we started putting reviews with the

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photos compared to the face masks a nice

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complimentary product with the review

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here uh I put the sizing chart third I

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would have probably moved this one in

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front of this one and then the features

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and then the benefits and love a

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guarantee moving down to the next option

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here and printed on both sides this is a

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feature of the product this was printed

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for a left-handed or right-handed

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version of the product the next image is

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makes the perfect gift again this is

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like a benefit in regards to if you're

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going to be gifting this to your teacher

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we had a social proof here at this point

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we had 80,000 sales

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uh we had our love it guarantee and then

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for us personally we started donating 5%

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of our profits to the Convoy of hope so

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this was more of like a social cause so

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we had our thumbnail our how to order

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images our benefits our features social

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proof at the bottom love guarantee

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social cost so I ID probably give myself

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again an eight out of 10 on these two uh

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where I think the design of the overall

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listings look a little bit more

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professional a bit more Etsy in terms of

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style but more in terms of the format

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and maybe some of the benefits and

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features I would have done a little a

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little bit differently but all in all we

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did really well with the mugs and again

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it still held at the 6% conversion rate

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so again same format I gave myself an 8

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out of 10 on the quality still had a 6%

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conversion rate on Etsy all right so

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those were the first two products I sold

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on Etsy face masks and mugs I sold a

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couple other products but we're going to

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skip to my the most recent last two

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products I sold on Etsy which was dog

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cers and picture frames so jumping back

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over to our Etsy listings I'm going to

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search for

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collar and these were the personalized

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dog colors that sold on Etsy as you can

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see they are the exact same image

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because there are templates just I'm

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swapping out the different designs

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between each one I'm going to go ahead

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and click into this one right

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here where this was our Daisy dog colar

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clicking into the

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images all right so starting with the

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thumbnail image you can see the format

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is the exact same as the masks as it was

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for the mugs as it is now for the dog

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cers in regards to I show the product as

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the main part of the thumbnail the

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variations I did put the variations at

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the bottom very similar to the face

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masks uh cuz it fit fits the format and

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the style and the size of this product

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better with the canvas of the thumbnail

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I put a badge ships today I kept the the

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same red that we had for the mugs and

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then we also had color variations for

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the collar so I went and put those here

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but again it's just enough to not be too

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spammy but just enough to hopefully

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increase clickthrough for the product

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the next image again is how to order

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images or in this case we had pattern

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variations for the collar so we had the

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collar variations images here we also

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had different fonts for the Buckle so

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this is another how to order image where

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they could choose between font one

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through font six and what those look

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like we had a sizing chart because we

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sold sizes extra small through extra

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large and those were all of our how to

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order images at the very top right below

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the thumbnail image I also feel like I

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did a lot better job in terms of like

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just the look and the feel and the

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complimentary fonts between the header

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here and the description here at least

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compared to the face masks I think this

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looks a lot more Etsy

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and better branded for Etsy I will say

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too on our how to order images once you

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launch a product and you start to get a

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lot of customer service for a product

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that means that you do not answer that

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question on the listing images so for

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this product specifically we were

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getting a lot of questions and one star

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reviews for the collar being too heavy

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for one pound Chihuahua that the doll

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colar was it was just too heavy for

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small dogs so we ended up adding a

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little note here at the bottom that says

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that our our callers weigh 0.15 lb we do

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not recommend it for dogs under 10 lb

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and just by adding this little note here

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to the bottom of these two images

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dramatically reduced our customer

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service for that question and reduced

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the amount of onear reviews we were

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getting for that so you can always be

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proactive and update your listing images

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to again try to answer all of the

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questions that you think your Shopper

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will want to ask for this because

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they're not able to see and try on the

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product to see if this fits their dog

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you have to answer that on the listing

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images to help your conversion rate all

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right moving on to the next image it is

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social proof again using the 2/3 for the

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lifestyle shot the 1/3 for the text we

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did a picture of a dog wearing the

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collar and again you don't have to take

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your photos this is a picture of a dog

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and we cropped the collar onto it as you

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can see but the bottom one/ thir is five

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stars and then a fake review moving on

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to the next image so this is social

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proof then this one is benefits and

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features so only the best it is you know

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personalized it is adjustable it is

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durable handmade ships next day so this

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is a features image for the product and

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then lastly we end with a love it

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guarantee again if you're not 100% in

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love with your product just let us know

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we'll give you your money back no

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questions asked we had the social proof

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at the end as well as the social cause

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so again I feel like there was a lot

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more effort put into these listing

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images they were in the correct order

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and I would probably give myself a 10

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out of 10 to my own standard for the dog

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cers in terms of what I think listing

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images need to be at the Quality and the

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caliber that they need to be at in terms

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of design to convert on the Etsy

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marketplace with the today's competition

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so moving back over to our Etsy listing

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images we're going to jump into our our

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last and final product that we sold on

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Etsy which was our personalized picture

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frames so this was the last product we

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launched and sold on Etsy it was a

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personalized picture

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frame so I'm going to go ahead and I'm

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going to click into this one right here

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and click into the Etsy listing

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images again starting with the thumbnail

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same format from the first product we

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launched all the way to the last product

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that we launched and that is that we

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show the product as the main part of the

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thumbnail complemented with the

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variations in this case it looked best

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on the right hand side and we put a

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badge on the top that says ships today

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again keeping the red that we did with

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the mugs as well as the

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cers moving on to the next image this is

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our how to order image in this case we

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had design variations so we put design a

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through design D and we had different

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wood pattern textures where you can

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choose between one through design 9

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these are our how to order images that

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they need to know to know what

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combination they want to buy when they

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purchase the product and moving on to

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the next image the next image will be

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our social proof so this is our social

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proof image the perfect gift five stars

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review bottom 2third of this photo is a

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lifesty shot or a photo of the actual

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product the next image is going to be a

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features image where we say premium

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quality and we talk about the the

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quality of the product showing it

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displayed on top of a dresser here again

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these are not photos that we took of the

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product this is is a background image I

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probably took from Shutterstock and I

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layered it here so it looks like it's

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sitting on it so you don't actually have

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to take these photos I think we mocked

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up these photos ourselves uh given

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lifestyle shots with our product laid on

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top of it again another feature shot

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here would be the back of the product in

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that you can hang it on the wall or

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display on top of a dresser so display

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it your way so again a social proof

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image and then in this case two feature

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images ending with a love it guarantee

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again if you're not 100% love with the

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product just let us know and we'll give

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you your money back no questions asked

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our social proof here and our social

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cause here all right so those were my

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Etsy listing templates for my first two

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products sold in Etsy compared to my

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last two products sold on Etsy and as

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you can see the quality of the design in

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my opinion was better for my last two

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compared to my first two but the format

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of how I structured my images and the

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type of images that I included in my

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Etsy listing were the exact same and I

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truly believe that that played

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significantly into our 6% conversion

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rate so if you are working on new

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products or working on trying to revamp

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your Etsy listing templates I highly

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recommend you taking a look at the last

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two that we did and try to look at the

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Quality the structure the format and the

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order that we have them and try to

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replicate that for your own products

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that's it for this video thank you so

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much and I will see you next week

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[Music]

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